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Sales & Marketing: Ticket Operations
Box Office Coordinator - Portland Timbers (Portland, OR)

Box Office Coordinator

As the Coordinator, Ticket Operations, you will be tasked with managing and operating the box office and its staff as well as assisting in the overall internal ticketing operation.

Primary job functions are as follows:

  • Manage the day to day operations of the box office at Providence Park

  • Manage the game day box office staff

  • Responsible for hiring, scheduling, training, and supervising of box office staff

  • Maintain and increase the overall customer service emphasis of the box office

  • Maintain and increase the functionality, appearance, and cleanliness of box office

  • Responsible for equipment maintenance and troubleshooting (CPUs, printers, scanners)

  • Assist in operations including printing, processing, and managing accounts on Spectra

  • Assist ticket department in projects

  • Responsible for certain aspects of reporting within the ticket department

  • Develop and maintain relationship with Spectra client service reps

  • Manage the ‘Will Call’ system and implementation both internally and externally

  • Fulfill various administrative and strategic planning tasks

  • All other tasks assigned by the Director, Ticket Operations

Required Qualifications:

  • Prior administrative work experience in a professional environment
  • Attention to detail; strong organizational capability
  • Availability for game day work on weekends and occasional off-hours as needed
  • Highly resourceful team-player, with the ability to work independently when needed
  • Experience with Spectra or other ticketing systems

Preferred Qualifications:

  • Experience using Excel

About Us:

The Portland Timbers are in their fifth season in Major League Soccer. As the league’s 18th team, the Timbers play in the renovated Providence Park, an approximately 20,000 seat stadium in downtown Portland. The Timbers have sold out every regular season game in franchise history, a streak of 63 consecutive matches.

The Portland Thorns FC are in their second season in the newly formed 9-team National Women’s Soccer League. The Thorns FC won the 2013 NWSL Championship and average a league-best 12,000+ fans/game. The Thorns roster features some of the biggest names in women’s soccer, including U.S. star Alex Morgan, University of Portland grad Christine Sinclair, reigning 2013 FIFA Player of the Year Nadine Angerer and Spanish Women's National Team Captain Vero Boquete.

Peregrine Sports LLC is an equal opportunity employer of all protected classes, including veterans and individuals with disabilities

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