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Sales & Marketing: Ticket Sales
Group Sales Representative - Seattle Sounders FC (Seattle, WA)

Seattle Sounders FC are searching for a self-driven and motivated individual to join our group sales team. The ideal candidate is competitive and motivated to exceed all ticket sales and renewal goals presented by management. We are looking for a team member who strives to be the best and is committed to the long term growth of the ticket base of Sounders FC.

Responsible for generating revenue by identifying new business prospects and selling all ticket products. Responsible for the service, support and maintenance of assigned customer accounts and meeting all pre-determined individual and department sales and service performance goals.

ESSENTIAL DUTIES AND RESPONSIBILITIES include the following.  Other duties may be assigned.

·   Meet established sales objectives by executing sales calls and presentations promoting group ticket products.

·   Identify ticket sales business opportunities by establishing professional and personal networks.

·   Develop relationships with current and potential group ticket customers.

·   Responsible for servicing and up-selling group ticket products.

·   Assist suite department by selling single game suite inventory.

·   Handle inbound calls and provide necessary information to convert into sales or assist in service issues.

·   Lead sales presentations or tours to potential clients.

·   Maintain an accurate database of your customers and document all touch points with your clients.

·   Provide customer service to handle and resolve customer complaints.

·   Handle group ticket renewal process.

·   Oversee large corporate sales initiatives as assigned.

·   Meet or exceed sales goals as set by supervisor.

·   Attend and provide service at match days and other special events that include night and weekend work.

 QUALIFICATIONS

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

·   Advanced oral and written communication skills.

·   Ability to speak in a professional manner via telephone or in person with guests, visitors, and fans.

·   Knowledge of Ticketmaster systems, and Microsoft Dynamics CRM.

·   Demonstrated work experience in a professional sports or college athletics environment, including involvement with high-profile events.

·   Understanding of basic accounting principles.

·   Proficient in basic software programs (Word, Power Point, Excel, etc).

·   Ability to prospect new customers and create self-generated leads.

·   Ability to work evenings and weekends as needed.

·   Ability to attend all home games (evenings and weekend hours and possibly holidays).

·   Excellent time-management skills and attention to detail.

·   Fantastic, dynamic interpersonal skills and approachable personality.

EDUCATION AND EXPERIENCE

·        Bachelor’s degree (BA/BS) from accredited four year college or university required (sales/marketing focus preferred).

·        Knowledge of Archtics ticketing system.

·        Prior use of Microsoft Dynamics CRM.

·        One or more years of experience in sports ticket sales.

·        Bilingual or multi-lingual skills a plus

WORK ENVIRONMENT

This position functions primarily at the Sounders FC office in Seattle, WA. Employee will be required to occasionally drive to off-site meetings and other functions. Must have reliable means of transportation. Given the nature of the Sounders’ business, employee must be able to work during some evenings and weekends, including all Sounders match days.

Required Questions:

1.      Do you have at least 1 year of prior sales experience?

2.      Do you have experience cultivating your own leads?

3.      Have you previously used Archtics ticket system?

4.      Are you familiar with Microsoft Dynamics CRM database system?

Note: When you apply for this job online, you will be required to answer the following questions:

1. Do you have at least 1 year of prior sales experience?

2. Do you have experience cultivating your own leads?

3. Have you previously used Archtics ticket system?

4. Are you familiar with Microsoft Dynamics CRM database system?

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Sales & Marketing: Ticket Sales
Ticket Sales Representative - Part Time - Seattle Sounders FC (Seattle, Wa)

Seattle Sounders FC is searching for a motivated and self-driven individual to join our ticket sales team. The ideal candidate will strive to exceed all ticket sales goals presented by management. We are looking for a team member who strives to be the best and is committed to the long-term growth of the ticket base of Sounders FC.  The Ticket Sales Representative will be responsible for generating revenue by identifying new business prospects and selling all ticket products. This position is part time up to 30 hours per week.

 ESSENTIAL DUTIES AND RESPONSIBILITIES include the following.  Other duties may be assigned.

·   Exceed established sales objectives by executing sales calls and presentations promoting ticket products.

·   Handle a high level of sales activity, including a minimum of 100 outbound calls per day.

·   Identify business opportunities by establishing professional and personal networks.

·   Assist Suite department by selling single game suite inventory.

·   Maintain an accurate database of customers and document all touch points with clients.

·   Provide excellent customer service to handle and resolve customer complaints.

·   Exceed sales goals as set by supervisor.

·   Attend and provide service at match days and other special events that include night and weekend work.

 

EDUCATION and/or EXPERIENCE

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions

·    Bachelor’s degree (BA/BS) from accredited four-year college or university required (sales/marketing focus preferred).

·    Proven sales experience.

·    Advanced oral and written communication skills.

·    Ability to speak in a professional manner via telephone or in person with guests, visitors, and fans.

·    Demonstrated work experience in a professional sports or college athletics environment, including involvement with high-profile events.

·    Passion for sales and growing the Sounders FC fan base

·    Excellent customer service

·    Understanding of basic accounting principles.

·    Archtics and Microsoft CRM knowledge preferred

·    Proficient in basic software programs (Word, Power Point, Excel, etc).

·    Ability to work evenings and weekends as needed.

·    Ability to attend home matches (evenings and weekend hours and possibly holidays).

·    Excellent time-management skills and attention to detail.

·    Fantastic, dynamic interpersonal skills and approachable personality.

·    A passion for soccer.

 

PHYSICAL DEMANDS   The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

WORK ENVIRONMENT

This position functions primarily at the Sounders FC office in Seattle, WA. Employee will be required to occasionally drive to off-site meetings and other functions. Must have reliable means of transportation. Given the nature of the Sounders’ business, employee must be able to work during some evenings and weekends, including all Sounders match days.

Job Questions

  1. Why do you want to work for Sounders FC?
  2. Have you previously used Archtics ticket system?
  3. Are you familiar with Microsoft Dynamics CRM database system?

Note: When you apply for this job online, you will be required to answer the following questions:

1. Why do you want to work for the Seattle Sounders?

2. Have you previously used Archtics ticket system?

3. Are you familiar with Microsoft Dynamics CRM database system?

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Apply for Future Notification Only: Future Notification
Future Consideration Notification/Update - MLS Teams (Various Locations, Various Locations)

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