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Sales & Marketing: Ticket Sales
Group Sales Representative - Seattle Sounders FC (Seattle, WA)

Summary

Seattle Sounders FC are searching for a self-driven and motivated individual to join our group sales team. The ideal candidate is competitive and motivated to exceed all ticket sales and renewal goals presented by management. We are looking for a team member who strives to be the best and is committed to the long term growth of the ticket base of Sounders FC.

Responsible for generating revenue by identifying new business prospects and selling all ticket products. Responsible for the service, support and maintenance of assigned customer accounts and meeting all pre-determined individual and department sales and service performance goals.

ESSENTIAL DUTIES AND RESPONSIBILITIES include the following.  Other duties may be assigned.

·   Meet established sales objectives by executing sales calls and presentations promoting group ticket products.

·   Identify ticket sales opportunities by establishing professional and personal networks.

·   Develop relationships with current and potential group ticket customers.

·   Responsible for servicing and up-selling group ticket products.

·   Assist suite department by selling single game suite inventory.

·   Handle inbound calls and provide necessary information to convert into sales or assist in service issues.

·   Lead sales presentations or tours to potential clients.

·   Maintain an accurate database of your customers and document all touch points with your clients.

·   Provide customer service to handle and resolve customer complaints.

·   Handle group ticket renewal process.

·   Oversee large corporate sales initiatives as assigned.

·   Meet or exceed sales goals as set by supervisor.

·   Attend and provide service at match days and other special events that include night and weekend work.

 

QUALIFICATIONS

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

 ·   Advanced oral and written communication skills.

·   Ability to speak in a professional manner via telephone or in person with guests, visitors, and fans.

·   Knowledge of Ticketmaster systems, and Microsoft Dynamics CRM.

·   Demonstrated work experience in a professional sports or college athletics environment, including involvement with high-profile events.

·   Understanding of basic accounting principles.

·   Proficient in basic software programs (Word, Power Point, Excel, etc).

·   Ability to prospect new customers and create self-generated leads.

·   Ability to work evenings and weekends as needed.

·   Ability to attend all home games (evenings and weekend hours and possibly holidays). 

·   A team player who thrives in a collaborative environment.

·   Excellent time-management skills and attention to detail.

·   Fantastic, dynamic interpersonal skills and approachable personality.

·   Ethical, innovative, and a creative thinker who is not constrained by conventional thinking and established approaches.

·   Cultural fit with the values of the organization, with a prior history of community involvement desired.

EDUCATION AND EXPERIENCE

·        Bachelor’s degree (BA/BS) from accredited four-year college or university required (sales/marketing focus preferred).

·        Knowledge of Archtics ticketing system.

·        Prior use of Microsoft Dynamics CRM.

·        One or more years of experience in sports ticket sales.

·        Bilingual or multi-lingual skills a plus
 

WORK ENVIRONMENT

This position functions primarily at the Sounders FC office in Seattle, WA. Employee will be required to occasionally drive to off-site meetings and other functions. Must have reliable means of transportation. Given the nature of the Sounders’ business, employee must be able to work during some evenings and weekends, including all Sounders match days.

EQUAL EMPLOYMENT OPPORTUNITY

Seattle Sounders FC strongly supports equal employment opportunity for all applicants regardless of race, color, religion, sex, gender identity, pregnancy, national origin, ancestry, citizenship, age, marital status, physical disability, mental disability, medical condition, sexual orientation, genetic information, or any other characteristic protected by state or federal law.

Note: When you apply for this job online, you will be required to answer the following questions:

1. Do you have at least 1 year of prior sales experience?

2. Do you have experience cultivating your own leads?

3. Have you previously used Archtics ticket system?

4. Are you familiar with Microsoft Dynamics CRM database system?

5. What are your salary expectations for this job?

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Sales & Marketing: Premium/Suite Sales
Premium Sales Executive - Seattle Sounders FC (Seattle, WA)

Job Title: Premium Sales Executive

Department: Ticket Sales

Reports To: Director of Ticket Sales

FLSA Status: Non Exempt      

                              

SUMMARY:

Seattle Sounders FC is searching for a qualified Premium Sales Executive.  This position will primarily be responsible for selling new premium seating options including but not limited to single game suites, Reserve Club, Press Club, and Field Seating season tickets.  This position is also expected to maintain a client account base in an effort to maximize revenue in all premium seating option for Sounders FC.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

·       Identify new prospects through outbound phone calls, setting face-to-face appointments, networking events in the Seattle community, and social media channels

·       Evaluate prospective client needs and objectives while providing business solutions through Sounders FC premium seating options

·       Ability to deliver presentations to corporate executives in a confident, comfortable manner

·       Contribute to overall success of the sales department by meeting and exceeding revenue goals

·       Collaborate with Corporate Partnerships to maximize premium/hospitality options for partners

·       Regularly attend local networking events to meet and identify new prospects

·       Upsell current premium clients into full/half season suite owners

·       Assist in service initiatives and pertinent tasks of the suite and premium department

·       Maintain accurate and detailed notes and activities in CRM for all suite buyers and prospects

·       Administer product inventory management and related reporting

·       Provide exceptional customer service

·       All other duties as assigned by department management

QUALIFICATIONS

·        Excellent written and verbal communication skills

·        Able to work independently, but also be team player who thrives in a collaborative environment

·        Consistent high level of attention to detail

·        Strong relationship building skills

·        Able to think strategically, including assessment of long term implications of current decisions

·        Able to draft strong, professional written proposals with little oversight or supervision

·       Ability to prioritize a multitude of duties, adjusting to constant change and alterations

·       Adapt to extended work hours in excess of the standard (40) per week

·       Ability to add value and sell a complex product

·       Fantastic, dynamic interpersonal skills and approachable personality.

·       Ethical, innovative, and a creative thinker who is not constrained by conventional thinking and established approaches

·       Cultural fit with the values of the organization, with a prior history of community involvement desired

EDUCATION AND EXPERIENCE

·        Bachelor’s degree (BA/BS) from accredited four-year college or university required (sales/marketing focus preferred).

·        2-3 years of experience in sports ticket sales.

·        Knowledge of Archtics ticketing system.

·        Bilingual or multi-lingual skills a plus.

WORK ENVIRONMENT

This position functions primarily at the Sounders FC office in Seattle, WA. Employee will be required to have a moderate to high level of face to face appointments with B2B clients and prospects.  Must have reliable means of transportation. Given the nature of the Sounders’ business, employee must be able to work during some evenings and weekends, including all Sounders match days.

EQUAL EMPLOYMENT OPPORTUNITY

Seattle Sounders FC strongly supports equal employment opportunity for all applicants regardless of race, color, religion, sex, gender identity, pregnancy, national origin, ancestry, citizenship, age, marital status, physical disability, mental disability, medical condition, sexual orientation, genetic information, or any other characteristic protected by state or federal law.

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Apply for Future Notification Only: Future Notification
Future Consideration Notification/Update - MLS Teams (Various Locations, Various Locations)

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