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Sales & Marketing: Client Relations/Customer Service
Box Office Rep - New York Red Bulls (Harrison, NJ)

COMPANY INFORMATION:

The New York Red Bulls are one of 22 teams in Major League Soccer (MLS). They are one of the ten charter clubs of MLS, having competed in the league since its founding in 1996. They currently play their home matches at Red Bull Arena (RBA) in Harrison, New Jersey. RBA, a state-of-the-art 25,000-seat stadium, is widely regarded as the top soccer-specific stadium in North America. The club is owned by the Austrian beverage company Red Bull for which the team is named. The first team features 2016 MLS Golden Boot Winner Bradley Wright-Phillips, 2015 Goalkeeper of the Year Luis Robles, U.S. international Sacha Kljestan, and several players with USMNT experience.  The New York Red Bulls offer one of the nation's premier youth soccer development programs, from local soccer partnerships across New York and New Jersey to Regional Development Schools and the Red Bulls Academy teams. 

POSITION SUMMARY:

As a member of the box office staff, you will be the first point of contact with the public in their Red Bull Arena experience. This is a part-time position working event days at Red Bull Arena.

ESSENTIAL FUNCTIONS: (Required to perform the job):

  • Use Archtics Ticketmaster ticketing system, to sell tickets and provide exceptional customer service.
  • Accurately accept and apply payment to relevant orders and distribute proper change.
  • Assist customers at the Box Office Will Call windows and resolve any issues or problems.
  • Assist in management of lines outside of Box Office (answering questions as well as making sure fans are in the correct lines).
  • Answer questions regarding events, tickets, and schedules.
  • Maintain a secure working environment for cash and tickets.
  • Reconcile and balance cash box at end of shift with Box Office supervisor.
  • Other duties as assigned.

SPECIFIC JOB KNOWLEDGE, SKILL AND ABILITY:

The individual must possess the following knowledge, skills and abilities and be able to explain and demonstrate that he or she can perform the essential functions of the job, with or without reasonable accommodation, using some other combination of skills and abilities.

  • Prior cash handling and customer service experience.
  • Experience with ticketing systems preferred (e.g. Ticketmaster Archtics, etc)
  • Candidates must be computer literate and able to maintain a guest friendly, quality service attitude at all times.
  • Display excellent customer service skills and be able to listen and communicate effectively.
  • Proven job reliability, dedication, strong work ethic, and responsibility.
  • Ability to work independently and as a member of the team.
  • Ability to count money and make change accurately.
  • Ability to take and follow instructions.
  • Ability to work evenings, weekends and holidays as required.
  • Bilingual a plus.

EDUCATION:

  • Must have at least a HS diploma or equivalent
  • Due to the cyclical nature of the entertainment industry, the employee may be required to work varying schedules to reflect the business needs of the company.

 Red Bull New York provides comprehensive benefits offerings to all full-time employees. Our benefits include medical and dental insurance, 401(k) plan, flexible spending accounts, tuition reimbursement, life insurance, health and wellness benefits, and a paid time-off program.

Red Bull New York is an equal opportunity employer and we will not discriminate against any employee or applicant for employment because of age, race, creed, color, national origin, ancestry, marital status, affectional or sexual orientation, gender identity or expression, disability, nationality or any other classification protected by law.

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Internships: Any Internship
Communications Intern Summer 2017 - New York Red Bulls (Harrison, NJ)

COMPANY INFORMATION:

The New York Red Bulls are one of 20 teams in Major League Soccer (MLS). They are one of the ten charter clubs of MLS, having competed in the league since its founding in 1996.   They currently play their home matches at Red Bull Arena (RBA) in Harrison, New Jersey. RBA, a state-of-the-art 25,000-seat stadium, is widely regarded as the top soccer-specific stadium in North America. The club is owned by the Austrian beverage company Red Bull for which the team is named. The first team features 2014 MLS Golden Boot Winner Bradley Wright-Phillips, U.S. international Sacha Kljestan, and several players with USMNT experience.  The New York Red Bulls offer one of the nation's premier youth soccer development programs, from local soccer partnerships across New York and New Jersey to Regional Development Schools and the Red Bulls Academy teams. 

POSITION SUMMARY

Red Bull New York's Communications Department is looking for motivated, organized undergraduate or graduate students with a strong writing background for this internship. This internship provides an opportunity for candidates who are interested in breaking into the Sports Communications field to gain experience in all aspects of the job. Hours during the week are flexible however candidates are required to attend all Red Bulls regular season and playoff (if applicable) home games.

ESSENTIAL FUNCTIONS: (Required to perform the job)

• Compiling daily press clippings and tracking coverage
• Writing Press Releases notifying the media and the general public of Red Bulls news, community events, initiatives, player transactions, etc.
• Writing stories for www.newyorkredbulls.com
• Assisting in all aspects of press box operations on game days
• Various administrative duties as requested.

THIS INTERNSHIP IS UNPAID AND FOR CREDIT ONLY. PROOF THAT YOU ARE RECEIVING CREDIT IS REQUIRED

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Sales & Marketing: Ticket Sales
Inside Sales Consultant-Part-time - New York Red Bulls (Harrison, NJ)

COMPANY INFORMATION:

The New York Red Bulls are one of 20 teams in Major League Soccer (MLS). They are one of the ten charter clubs of MLS, having competed in the league since its founding in 1996.   They currently play their home matches at Red Bull Arena (RBA) in Harrison, New Jersey. RBA, a state-of-the-art 25,000-seat stadium, is widely regarded as the top soccer-specific stadium in North America. The club is owned by the Austrian beverage company Red Bull for which the team is named. The first team features 2014 MLS Golden Boot Winner Bradley Wright-Phillips, U.S. international Sacha Kljestan, and several players with USMNT experience.  The New York Red Bulls offer one of the nation's premier youth soccer development programs, from local soccer partnerships across New York and New Jersey to Regional Development Schools and the Red Bulls Academy teams.

 

POSITION PURPOSE:

 

The Inside Sales position is designed for those who are looking to grow their careers in the sports industry. This role provides the training and development plans needed to help set up future leaders & contributors to the club.

ESSENTIAL SALES FUNCTIONS:

 

·         Responsible for the sale of Full and Partial Season Tickets, and Group Ticket Packages to businesses, consumers, and youth soccer

·         Maintain a professional and personal network to proactively seek new business opportunities

·         Generate new business leads based on personal research and outreach

·         Positively impact the sales culture by exhibiting passion, trust, and selflessness on a daily basis.

·         Meet or exceed established monthly revenue goals

·         Meet minimum requirement of face to face meetings in a week

·         Make a required minimum of 80 - 100 sales calls each day

·         Provide customer service to existing season ticket holder accounts and fans

·         Assist with game day activities including sales tables and on field events

·         Uphold standards set forth by the club

SPECIFIC JOB KNOWLEDGE, SKILL AND ABILITY:

 

·         Minimum of a Bachelor’s Degree from an accredited college or university

·         Proficient in Microsoft Office

·         Displays an Openness to Learning

·         Strong Interpersonal Skills required

·         Previous Job/Internship within the sports industry is preferred

·         Ability to work with a team

·         Must attend all home games and events at Red Bull Arena. (Nights, Weekends, and possibly Holidays required)

·         Strong desire to build a career in sales

EDUCATION:

 

·         Bachelor’s Degree or Equivalent Experience Required

Due to the cyclical nature of the entertainment industry, the employee may be required to work varying schedules to reflect the business needs of the company.

Red Bull New York provides comprehensive benefits offerings to all full-time employees. Our benefits include medical and dental insurance, 401(k) plan, flexible spending accounts, tuition reimbursement, life insurance, health and wellness benefits, and a paid time-off program.

Red Bull New York is an equal opportunity employer and we will not discriminate against any employee or applicant for employment because of age, race, creed, color, national origin, ancestry, marital status, affectional or sexual orientation, gender identity or expression, disability, nationality or any other classification protected by law.

Note: When you apply for this job online, you will be required to answer the following questions:

1. Why do you feel you would like a career in sales?

2. What is your interest in working for the New York Red Bulls?

3. Fast forward 6 months from now, How would you like to be remembered as a member of the New York Red Bulls sales staff?

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Apply for Future Notification Only: Future Notification
Future Consideration Notification/Update - MLS Teams (Various Locations, Various Locations)

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