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Sales & Marketing: Ticket Sales
Inside Sales - Red Bull New York (Harrison, NJ)

Inside Sales Department – Ticket Sales
OVERVIEW
The team seeks an individual who will be primarily responsible for selling season, partial and group tickets via telemarketing, electronic mail, fax and other communication means. He/She will also service accounts, work all regular season games performing various duties ranging from fan services, operations to marketing activation. You will be expected to positively contribute to our overall fan base development objectives. The ideal candidate should be aggressive, competitive, professional, mature, self-starting and committed to the sports industry. He/She must demonstrate previous involvement in a wide range of activities or clubs. Prior telemarketing and/or sales experience is preferred but not essential. Any experience working for a team, athletic department, or event is beneficial. Strong communication skills are a necessity. College degree required.
Enrollment in Inside Sales may last between six (6) and nine (9) months, after which time successful candidates may be offered full-time sales positions or have their program extended. Inside Sales Reps will learn all aspects of the team’s services and programs, and will gain valuable sales experience.
JOB DESCRIPTION
• 90% of time spent on inside phone work (100 calls/day) – 10% on outside events
• Emails and direct mail follow-up with information on programs
• Follow-up phone calls that may include special offers
• Follow-up calls to walk-up buyers, web order lists, data capture lists, etc
• Assisting with gameday activities, including on-field events and Fan Services Table
• Any other special games or projects in need of support
EVALUATION CRITERIA
A number of factors will be considered when evaluating a candidate at the end of the Inside Sales program, including but not limited to sales performance/production.
The minimum sales production for each Inside Sales candidate is $8,000 in ticket revenue per month, and may be broken down to include game-by-game ticket goals as well.
There is no guarantee of full-time employment upon your accepting a position in the Inside Sales program, or after the successful completion of this program.
 

Note: When you apply for this job online, you will be required to answer the following questions:

1. Why do you feel you would like a career in sales?

2. What is your interest in working for the New York Red Bulls?

3. Fast forward 6 months from now, How would you like to be remembered as a member of the New York Red Bulls sales staff?

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Player Operations: Coach
New York Red Bulls Youth Soccer Coach - New York Red Bulls (Harrison, NJ)

New York Red Bulls Youth Soccer Coach

The New York Red Bulls of Major League Soccer are currently looking to add experienced coaches to our player development staff. Positions available are within our grassroots training programs for the 2015 seasons. Positions are available in both NJ and NY including Westchester, Long Island, and NYC.

To learn more about the positions please, click here

Application Criteria

·         Must have previous coaching experience

·         Hold a recognized coaching qualification

·         Be over the age of 21

Interview Dates & Location

·         Metuchen NJ, December 10, 2014 – Sportsplex

·         Tarrytown NY, December 17, 2014 – On Track Sports

·         Syosset NY, January 28, 2015 – Long Island Sports Hub

·         Metuchen NJ, March 11, 2015 - Sportsplex

Apply Here:

http://www.redbullsacademy.com/training/employment/default.aspx

For more information & to apply, email coach@newyorkredbulls.com or visit http://www.redbullsacademy.com/training/employment/

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Sales & Marketing: Web Design/Development
Senior Art Director - New York Red Bulls (Harrison, NJ)

As the in-house agency of Red Bull we are responsible for all communications for the professional soccer team New York Red Bulls. We are also the creative driving force behind projects for Red Bull North America, from out-of-home to social media, and we develop exciting event and brand concepts for the brand. We also successfully work for selected external customers.

Because we continue to grow, we are looking for new staff for our agency. You will be working in a young, spirited team with lots of enthusiasm. You have at least five years of agency experience under your belt, have already created great campaigns, are conceptually strong and don't crumble under pressure. You enjoy dealing with people and working in a team. The scope of tasks ranges from classic campaigns right through to the design language of events. You think cross-media and you still want to achieve something. You view ballpoint pens as an item of everyday use and not advertising material. Your thirst doesn't cry out for Red Bull, but also for prizes, awards or simply extraordinary creative ideas.

If you're proud of your portfolio and want to give your career wings, send your seven best pieces of work together with your earliest possible start date as PDF to jobs@newyorkredbulls.com

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Sales & Marketing: Ticket Operations
Ticket Solution Manager - New York Red Bulls (Harrison, NJ)

COMPANY INFORMATION:

The New York Red Bulls are one of 19 teams that comprise the top-flight professional soccer league in the United States – Major League Soccer. On the field, the team is led by World Cup, European Championship and UEFA Champions League winner Thierry Henry and Australian World Cup star Tim Cahill. In March 2010, the Red Bulls moved into their new home, Red Bull Arena, a 25,000-seat soccer-specific stadium in Harrison, NJ, known as the top venue of its kind in the country. The Red Bulls have qualified for the MLS Cup playoffs for three straight seasons and nine of the past 10 years.  The New York Red Bulls are owned by Red Bull GmbH, the world’s No. 1 energy drink maker.  For more information, log onto www.newyorkredbulls.com or call 1.877.RBSOCCER.

POSITION SUMMARY
The Ticketing Solution Manager is responsible for all aspects of supporting the Red Bull Arena’s ticketing needs.  This individual will work closely with the Sales and Fan Services staff to ensure a high level of client satisfaction with all ticketing systems, products and support. This position will also evaluate day-to-day ticketing needs as well as the projects long-term business goals.

ESSENTIAL FUNCTIONS: (Required to perform the job)

 

Ticketing responsibilities:

       Create events, packages and items in Ticketing solution – Ticketmaster/Archtics

       Create and manage users, their privileges and access

       Assist in account merges and cleanup of data

       Act as primary contact with ticketing solution – Ticketmaster/Archtics

       Investigate and pursue options for implementing new sales initiatives and system wide efficiencies

       Maintain constant communication with Relationship Mgr from ticketing solution, managing such things like notification of high volume days.

       Communicate testing progress and issues with Upgrade Project Team

       Facilitate creative needs for Ticket Ops (price maps, web graphics, etc.)

Collaborate with Sales Staff and other Internal Departments

       Create reports as requested

       Training and ongoing support for staff in ticket software application and best practices

       Create and manage group offers and personalized landing pages

       Distribute new sales leads based on rep performance

       Create lead lists for each sales rep in ticketing solution to allow for more efficient way of identifying leads for contact

       Identify time saving tips and tricks on how to better use ticketing solution

       Create information sheets for sales team to reference when new event or offer is available

       Provide mailing lists for mail out sales initiatives

       Work with Finance on month Commissions for Sales team

Web and Email

        Work with Marketing to build, test and send email marketing correspondence

       Collaborate with the Creative and Marketing departments to build webpages to promote and sell tickets and packages

       Build, schedule and place ads on our ticketing site to promote various upcoming events, packages and ticket offers

       Provide links for promoting tickets to communications, marketing and sponsorships

       Create and manage online forms for customer inquiry collection

       Tag customers as inquirers to track ROI

Game Day

       Handle and resolve any escalating issues at the gates as they pertain to customer service and ticketing needs

       Process Game Day ADA seat relocations as requested in Box office B and Guest Services

       Email game statistics to MLS and internal VIP’s

       Assist in managing part time box office staff, including assisting in cash checkout when needed

SPECIFIC JOB KNOWLEDGE, SKILL AND ABILITY:

The individual must possess the following knowledge, skills and abilities and be able to explain and demonstrate that he or she can perform the essential functions of the job, with or without reasonable accommodation, using some other combination of skills and abilities

EDUCATION

 

College degree required

 

EXPERIENCE

 

·         Minimum two years Ticketmaster/Archtics ticketing experience required.

  • Strong written and verbal communications skills
  • Proven ability to communicate with both business and technology leads
  • Ability to understand the breadth and complexity of business issues and their impact on technologies
  • Be expert with Microsoft Excel and Word

Due to the cyclical nature of the entertainment industry, the employee may be required to work varying

schedules to reflect the business needs of the company.

 

Red Bull New York provides comprehensive benefits offerings to all full-time employees. Our benefits include medical and dental insurance, 401(k) plan, flexible spending accounts, tuition reimbursement, life insurance, health and wellness benefits, and a paid time-off program.

Red Bull New York is an equal opportunity employer and we welcome applications from all backgrounds regardless of race, color, religion, sex, ancestry, age, marital status, sexual orientation, gender identity, disability or any other classification protected by law.

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Apply for Future Notification Only: Future Notification
Future Consideration Notification/Update - MLS Teams (Various Locations, Various Locations)

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