» Digital Marketing Coordinator - Houston Dynamo/Dash/BBVA Compass Stadium (Houston, TX)
» Guest Services Representative (GSR) - Houston Dynamo/BBVA Compass Stadium (Houston, TX)
» PT Operations Assistant - Houston Dynamo (Houston Sports Park) (Houston, TX)
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Box Office Ticket Seller
Responsible for providing excellent guest service at all BBVA Compass Stadium events while selling and distributing tickets on the day of the event.
Duties include, but are not limited to the following:
- Selling walk up tickets
- Distributing Will Call tickets
- Cash handling and reconciliation
- General customer service
- Provide stadium information and directions
- Assist with problems/issues
- High School diploma or equivalent required
- Must to have at least one (1) year prior ticket selling/customer service experience, preferably in a sports/entertainment venue environment.
- Must be available to work evenings, weekends, and holidays
- Strong interpersonal and communication skills
- Must be able to work in a fast paced environment
- Must show commitment and willingness to provide excellent customer service
- Must maintain a neat, clean, and well-groomed appearance per the Forever Orange Human Resources Policies and Procedures
The Digital Marketing Coordinator will primarily assist in the design, development and execution of corporate and partnership marketing communication covering the Houston Dynamo, Houston Dash, and BBVA Compass Stadium programming and events. The Digital Marketing Coordinator design and build assorted digital tasks, such as graphic design, content publication, page creation, editing, photography and more for materials needed when developing partner briefs in the diligence and research phase of business presentations. In additions, the successful candidate will assist the Partnership Marketing team with sponsor related events at the stadium on game day, and other sponsorship related activities, when needed.
Paid Holidays & Vacations
Paid Sick Leave
Support Sponsorship team from an intelligence and insight perspective
Assist with the partner briefs in the due diligence and research phase of business development sales process
Develop sales presentations and lead list and market landscape of partnership activities across all entities under Forever Orange
Assist with the development of the multiple campaign for stadium rights and jersey partnership
Create print materials such as flyers, brochures, posters, postcards, direct mail pieces and invitations
Design and illustration of graphic materials including logos, signage and website images
Establish photo editing and manipulation of graphics for sponsor mockups and marketing presentations
Creation of website ad banners and email blast creative, and ability to support design initiatives of HoustonDynamo.com and team microsites
Assist with preparation of projects including finding useable photos, scanning and photography
Manage all graphic design requests from across the Houston Dynamo organization and their partners, and assist with sponsorship presentations and PowerPoint templates
Assist with other duties as necessary
SPECIFIC JOB KNOWLEDGE, SKILL AND ABILITY:
Excellent design sense, strong conceptual ability, cutting edge design skills and creativity
Understanding of photography and an eye for photos that will convey necessary messages for design goals
Ability to multi-task and meet aggressive deadlines
High level of interest, involvement and enthusiasm
Excellent communication skills required, and grammatical, spelling, proofreading abilities are preferred
Willingness to work both individually and in a team environment, and ability to take design direction and criticism is a must
Dependable transportation to the downtown Houston area
Flexible work schedule, including holidays and weekends
QUALIFICATIONS AND SKILLS:
2-4 years of graphic or commercial art experience OR any equivalent combination of experience and/or education from which comparable knowledge, skills and abilities have been achieved
Expertise with Adobe Creative Cloud (Illustrator, Photoshop, InDesign) and Mac OSX
Strong working knowledge of Microsoft Office (Outlook, Excel, PowerPoint)
Photography and motion graphics experience strongly preferred, but not required
Bilingual candidates preferred
EQUAL EMPLOYMENT OPPORTUNITY:
Forever Orange strongly supports equal employment opportunity for all applicants regardless of race, color, religion, sex, gender identity, pregnancy, national origin, ancestry, citizenship, age, marital status, physical disability, mental disability, medical condition, sexual orientation, genetic information, or any other characteristic protected by state or federal law.
The preceding job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job.
Forever Orange recruitment policies are designed to place the most highly qualified persons available in a timely and efficient manner. Forever Orange may pursue all avenues available, including promotion from within, employee referrals, outside advertising, employment agencies, Internet recruiting, job fairs, college recruiting and search firms.
Applicants for employment in the U.S. must possess work authorization, which does not require sponsorship by the employer for a visa.
Guest Services Representative (GSR)
Responsible for providing excellent guest services at all BBVA Compass Stadium events and working a variety of positions.
Duties include, but are not limited to the following:
Provide general customer service
Assist patrons with finding their seats
Provide stadium information and directions
Assist with problems/issues
Work elevator shifts
Scan tickets at entry
Control ticket access points throughout the stadium
Must be available to work evenings, weekends, and holidays
Strong interpersonal and communication skills
Must be able to work in a fast paced environment
High School diploma or equivalent required
Must show commitment and willingness to provide excellent customer service
Must maintain a neat, clean, and well-groomed appearance per the AEG Human Resources Policies and Procedures
Must be able to stand for long periods of time, and withstand various weather elements such as high temperature and rain
The Houston Sports Park is seeking proactive, detail-oriented, and hardworking individuals to serve the part-time position of Operations Assistant under the supervision of Operations Manager with the day-to-day operation and maintenance of the Houston Dynamo training facility, the Houston Sports Park.
Experience in athletic event management preferred. Experience in collegiate athletic department or professional sports team with operations of athletics and recreational facilities and equipment preferred. Must be available to work nights and weekends in support of scheduled rentals and events. Must be CPR and AED certified within 60 days.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
· Provide excellent service to professional teams, leagues, and public rental groups who use the facility
· Collaborate with professional teams, leagues, and public rental groups to assess needs
· Field preparation for rentals and events – set-up (moving goals, bleachers, sideline setups), breakdown (moving goals, cleanup), and conversions
· Facility management responsibilities including identifying and reducing risks, park beautification and waste management.
· Must enforce facility procedures and rules
· Assist with execution of major events and tournaments
· Evacuate park patrons in the event of lightning and/or inclement weather
· Perform other duties as assigned.
· Assist at BBVA Compass Stadium for Houston Dynamo and Houston Dash events
QUALIFICATIONS AND SKILLS:
· Must be able to perform manual labor
· Must be able to multitask in variable, often inclement weather conditions
· Must be able to work non-traditional hours including weekends, nights, and some holidays
· Must possess positive personality with a strong desire to be in sports industry
· Must be open to learn
This position is a part-time, as needed position. Successful applicants will need to submit to a criminal background check and drug screen prior to employment.
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