The San Jose Earthquakes are currently seeking a Public Relations Intern.  The intern's primary responsibilities will be to assist the Public Relations Department with various writing projects, public relations duties, and game-day responsibilities.

The internship will allow the student the opportunity to gain valuable work experience within a professional soccer organization.  Interns are paid a stipend and may also receive college credit, if applicable.  This internship will begin March 1, 2010 and will go through June 1, 2010. There will also be an internship available June 1, 2010 through September 1, 2010

 To be eligible for the internship program you must meet the minimum requirements:
• You must be currently enrolled in either an undergraduate or graduate college or university program or have graduated within the past 6 months
• Available for a personal interview prior to the final decision
• Available for the entire duration needed by the Public Relations department
•Available to work non-traditional working hours including some evenings, weekends, and holidays.

 While job tasks will vary from day to day, primary duties will include but not are not limited to the following:

• Write and edit press releases, game notes, and website stories
• Work game days in press box, compiling quotes and keeping statistics
• Attend practices and community events and write recap stories
• Assist with day-to-day public relations dutieS, including maintenance of the team's official website

Qualifications:
• Must be willing to work flexible hours including evenings and weekends and holidays
• Soccer knowledgeable
• Candidate should have excellent written and verbal skills
• Self-motivated; team player with good work ethic and desire to learn
• Writing background a plus

* Writing samples will be required * 

Please indicate in your cover letter which internship dates you would prefer.

Candidates who do not meet these requirements need not apply. Local candidates only please.

Due to the overwhelming number of submissions, we may not be able to respond to each applicant. We keep resumes on file for 6 months and will contact you should we wish to schedule an interview with you.

No Phone Calls Please

The San Jose Earthquakes are an Equal Opportunity Employer
 

The San Jose Earthquakes are currently seeking a Marketing Intern.  The intern's primary responsibilities will be to assist the Marketing Department with various projects and game-day responsibilities.

The internship will allow the student the opportunity to gain valuable work experience within a professional soccer organization.  Interns are paid a stipend and may also receive college credit, if applicable.  This internship will begin June 1, 2010 and will go through September 1, 2010.

To be eligible for the internship program you must meet the minimum requirements:
• You must be currently enrolled in either an undergraduate or graduate college or university program or have graduated within the past 6 months
• Available for a personal interview prior to the final decision
• Available for the entire duration needed by the Marketing department
•Available to work non-traditional working hours including some evenings, weekends, and holidays.

 While job tasks will vary from day to day, primary duties will include but not are not limited to the following:

• Attend games and events and take photographs for the website 
• Help with the creation of e-blasts and various marketing materials
• Assist the marketing department on game days
• Maintain marketing database and archives

Qualifications:
• Must be willing to work flexible hours including some evenings and weekends and holidays
• Soccer knowledgeable is a plus
• Candidate should have excellent written and verbal skills
• Self-motivated; team player with good work ethic and desire to learn 

Candidates who do not meet these requirements need not apply. Local candidates only please.

Due to the overwhelming number of submissions, we may not be able to respond to each applicant. We keep resumes on file for 6 months and will contact you should we wish to schedule an interview with you.

No Phone Calls Please

The San Jose Earthquakes are an Equal Opportunity Employer
 

The San Jose Earthquakes are currently seeking an Events and Promotions Intern.  The intern's primary responsibilities will be to assist the Events and Promotions Department with game day operations and day-to-day activities.

The internship will allow the student the opportunity to gain valuable work experience within a professional soccer organization.  Interns are paid a stipend and may also receive college credit, if applicable.  This internship will begin March 1, 2010 and will go through May 28, 2010. There will also be internships available June 1-August 27,2010  and August 30-November 19, 2010.

To be eligible for the internship program you must meet the minimum requirements:
• You must be currently enrolled in either an undergraduate or graduate college or university program or have graduated within the past 6 months
• Available for a personal interview prior to the final decision
• Available for the entire duration needed by the Events and Promotions department
•Available to work non-traditional working hours including evenings, weekends, and holidays.

 While job tasks will vary from day to day, primary duties will include but not are not limited to the following:

• Assist with event preparation, event planning, creative elements, and execution of successful events
• Assist with on-site sponsor activation 
• Work with the "street team" at grassroots events
• Understand the Earthquakes culture and fan base
• On-site customer relations
• Execution of contractual elements for events as well as assisting in operations at the stadium during major evetns 
• Communication with clients, including pre and post event reports 

Qualifications:
• Must be available to work all game days, special events, and a minimum of two days per week
• Candidate must be detail oriented and possess excellent written and verbal skills and strong communication skills
• A working knowledge and proficieny in Microsoft Word, Excel, Powerpoint, and Access; previous database input experience and experience using Adobe Illustrator is a plus
• Must be a responsible and committed individual who is a hard worker and looking for "hands-on" experience
• Strong knowledge of and passion for Major League Soccer 

* For the set-up and tear-down of events, candidates must be willing and able to lift items up to 30 lbs. 

Please indicate in your cover letter which internship dates you would prefer. 

Candidates who do not meet these requirements need not apply. Local candidates only please.

Due to the overwhelming number of submissions, we may not be able to respond to each applicant. We keep resumes on file for 6 months and will contact you should we wish to schedule an interview with you.

No Phone Calls Please

The San Jose Earthquakes are an Equal Opportunity Employer
 

The San Jose Earthquakes are currently seeking a Corporate Sales Intern.  The intern's primary responsibilities will be to assist the Corporate Sales Department with various projects, client support, and game-day responsibilities.

The internship will allow the student the opportunity to gain valuable work experience within a professional soccer organization.  Interns are paid a stipend and may also receive college credit, if applicable.  This internship will begin March 15, 2010 and will go through June 15, 2010.

To be eligible for the internship program you must meet the minimum requirements:
• You must be currently enrolled in either an undergraduate or graduate college or university program or have graduated within the past 6 months
• Available for a personal interview prior to the final decision
• Available for the entire duration needed by the Corporate Sales department
•Available to work non-traditional working hours including some evenings, weekends, and holidays.

 While job tasks will vary from day to day, primary duties will include but not are not limited to the following:

• Document on site activities for team sponsors including photographing signage, community programs, promotional events, on-field presentations, scoreboard messages, etc., at the discretion of each salesperson
• Assist with game day logistical set-up and event set-up such as sponsor fantasy camps, clinics, community events, etc.
• Assist with mailings that include sponsor fulfillment elements
• Assist with off-site client events such as player appearances
• Assist with sales recaps that include all aspects of sponsorship for renewals and proof of performance
• Assist with contract filings
• Assist with ensuring excellent client experience at games and off-site events
• Assist with general office clerical work such as filing, copying, data entry, etc.

Qualifications:
• Must be willing to work flexible hours including evenings and weekends and holidays
• Soccer knowledgeable
• Candidate should have excellent written and verbal skills
• Self-motivated; team player with good work ethic and desire to learn
• Bilingual preferred
 

Candidates who do not meet these requirements need not apply. Local candidates only please.

Due to the overwhelming number of submissions, we may not be able to respond to each applicant. We keep resumes on file for 6 months and will contact you should we wish to schedule an interview with you.

No Phone Calls Please

The San Jose Earthquakes are an Equal Opportunity Employer
 

Description and Responsibilities:
The goal of the fan relations specialist is to improve the Season Ticket Holder retention rate by establishing and maintaining relationships with Season Ticket Holders and providing first-class service to the account.
Reports to: Senior Manager, Ticket Operations

Responsibilities Include:
• Exceptional customer service for season ticket holders on a day-to-day basis
• Provide goals and strategies to improve year-over-year fan satisfaction, retention rates, and ROI
• Acquire knowledge and understanding of the fans, their changing preferences, needs, wants, and demographics
• Build strong relationships with accounts through their expressed preferential medium of communication including seat visits, touch points, phone calls, emails, and other communication channels
• Maintain up-to-date knowledge and effectively communicate all team happenings, game information, ticket information, events, season ticket holder benefits and area details that are relevant to account base
• Anticipate, respond to, and resolve all complaints, requests, and inquiries from account base; handle difficult fans and situations in a calm and professional manner
• Assist department in renewal process and materials, including coordinating mailings, printing invoices, and tracking renewal percentages
• Assist season ticket holders with seating upgrades to include meeting with customers and guiding them to view available seats, answering questions as needed and processing new seating selections
• Meet and exceed defined service level and standards to ensure that each fan interaction results in increased loyalty to the team
• Provide oral and written reports of research findings and successive business strategies
• Assist with planning events to enhance the season ticket holder experience
• Proactively communicate with and anticipate the needs of our customers by being an expert on the products and services offered by the San Jose Earthquakes and MLS
• Propose creative ideas to the team that will enhance all aspects of client experience, including developing new benefit programs, special events and ways to exceed client's expectations
 

Qualifications, Education and/or Experience:
• 4-year college degree required
• Prior experience in customer service and event planning preferable but not required
• Proven record of achieving goals working in a team oriented environment
• Excellent verbal and written communication skills
• Working knowledge of generally accepted standards of customer service and problem resolution
• Strong computer skills, organizational skills, and detail oriented
• Creative, enthusiastic, excellent interpersonal skills required
• Ability to work extended hours, including evenings, weekends, and holidays, if necessary
• Knowledge of Tickets.com or NetSuite software a plus
 

Street Team Member
Reports to: Promotions Manager & Street Team Leader
Description:
Assist in the marketing of a variety of community events through the distribution of marketing collateral. Street team members will be expected to post collateral in local business, pass out fliers or deliver marketing materials throughout the Bay Area. While most efforts take place in Santa Clara County, street team assignments range from San Francisco to Gilroy. Must be willing to travel and interact with LOTS of people! Spanish speaking a plus! The ability to work weekends is a MUST.
MINIMUM POSITION RESPONSIBILITIES
• Represent the San Jose Earthquakes, Amway Global and their respective partners and sponsors at events in the community year-round.
• Fulfill sponsor commitments and obligations through handouts and promotions at all street team events.
• Set up and transport the various elements of the San Jose Earthquakes (truck, inflatables, prize wheel, tables, tents, etc) at area events, team practices, festivals, and at all events including tournaments, leagues, and Earthquakes home games.
• Sell San Jose Earthquakes single game tickets at select street team events.
• Act on behalf of the San Jose Earthquakes, Amway Global and their respective partners and sponsors with pride and professionalism.

MINIMUM POSITION QUALIFICATIONS
• Ability to communicate in a professional and courteous manner with internal and external staff and clients.Must be able to lift at least 30 lbs and capable of semi-rigorous outdoor set-up.

• Fundamental knowledge of the San Jose Earthquakes, Major League Soccer, global soccer, and the local Bay Area community.
• Ability to work a flexible schedule which includes evenings, weekends, and holidays as needed.

Note: When you apply for this job online, you will be required to answer the following questions:
1. Willing to work nights and weekends?
2. Can provide own transportation?
3. Willing to travel to various Bay Area events?
 

The San Jose Earthquakes are currently seeking a part-time, seasonal Mascot. This position reports directly to the Promotions & Community Relations Departments and is responsible for but not limited to the following:
• Performing at all Earthquakes regular season home games and at a select number of other games during the 2010 season
• Performing at youth soccer events, parades, festivals, grand openings, etc. on specified days during the week and on weekends throughout the year
• Performing at off-site community appearances
• Creating skits, dance routines, and other forms of mascot-related entertainment and crowd interaction
• Responsible for researching, creating and/or purchasing props and costumes for the mascot
• Represent the Earthquakes as ‘Q’ at special Major League Soccer functions
• Assist with the marketing and scheduling the mascot program to generate revenue within company guidelines
Requirements:
Previous semi-pro or professional mascot experience is mandatory
• Due to costume restrictions, candidate must be at least 5 feet 5 inches and no more than 6 feet 2 inches and weighs between 130 lbs and 225 lbs
• Punctuality is mandatory and availability to work nights, weekends and holidays
• Must have own, reliable transportation
• Must be highly energetic and fit


Anyone interested in applying for this position must also send a DVD and photos of a live performance along with a cover letter and résumé to San Jose Earthquakes, (address given after you apply) by Thursday, March 4, 2010.

Due to the overwhelming number of submissions, we may not be able to respond to each applicant. We keep resumes on file for 6 months and will contact you should we wish to schedule an interview with you.
The San Jose Earthquakes are an Equal Opportunity Employer

Job Questions
1. Yes/No: I have local housing available in or near San Jose
2. Yes/No: I have access to reliable transportation
3. Yes/No: I have at least 2 years of Mascot experience with a semi-pro or professional sports team
 

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