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Current available jobs that best match new york city fc:




Sales & Marketing: Ticket Sales
Account Executive - New York City FC (New York, NY)

JOB TITLE: Account Executive

DEPARTMENT: Ticketing/Fan & Membership Services

REPORTING TO: Director, Ticket Sales

LOCATION: New York, NY

NEW YORK CITY FOOTBALL CLUB OVERVIEW:

As the 20th member of Major League Soccer, NYCFC strives to be the new benchmark for professional soccer in the United States. Looking to build on the successes of the 2016 campaign, NYCFC will kick off the third season in club history in 2017 at Yankee Stadium.

POSITION OVERVIEW:
The Account Executive is responsible for the sale of an assortment of New York City Football Club ticket-related products with a strong emphasis on selling Full Season and Partial Plan packages.  Ideal candidate must be an aggressive, experienced sales professional who leads by example, possesses the ability to establish solid business relationships, maintains a professional attitude and maximizes opportunities to increase revenue potential.  

PRIMARY DUTIES:

  • Responsible for, but not limited to, the sales of new Full, Partial and Group ticket packages and Hospitality spaces
  • Meet and exceed established weekly, monthly and annual sales goals
  • Implement and demonstrate outbound sales efforts by using sales and service best practices, prospecting, networking, lead generation, referral gathering, data capture and personal database management
  • Generate a pre-determined minimum number of weekly out of office “face-to-face” meetings and calls to create new business opportunities
  • Provide a superior level of customer service to existing and new business clients
  • Continually create and implement unique sales strategies, ideas and programs as a means of producing new business opportunities
  • Contribute positively to the sales team culture by developing mutually beneficial working relationships with all team members
  • Participate and contribute to daily or weekly sales team meetings and training sessions

REQUIREMENTS/CHARACTERISTICS:

  • Minimum of 1 year of Experience in ticket, group, season, suite or sponsorship sales; sports and entertainment industry experience preferred
  • Bachelor’s degree in Sports Management, Business or related field
  • Ability to work flexible hours, including evenings, weekends, and holidays, if necessary
  • Strong work ethic, team-oriented attitude, and enthusiasm about contributing to the success of the department and club
  • Excellent interpersonal and communication skills.
  • Above average knowledge of PC systems including Word, Excel, and database-related platforms
  • Working knowledge of Archtics, PowerPoint and Salesforce preferred
  • Soccer knowledge is preferred, but not required
  • Bilingual (Spanish) speaker a plus, but not required

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Sales & Marketing: Client Relations/Customer Service
Fan & Membership Services Executive - New York City FC (New York, NY)

JOB TITLE: Fan & Membership Services Executive

DEPARTMENT: Ticketing & Fan Services

REPORTING TO: Director, Fan & Membership Services

LOCATION: New York, NY

NEW YORK CITY FOOTBALL CLUB OVERVIEW:

As the twentieth member of Major League Soccer, New York City FC strives to be the new benchmark for professional soccer in the United States. Looking to build on the successes of the 2016 campaign, New York City FC kicks off the third season in Club history in March 2017 at Yankee Stadium.

POSITION OVERVIEW:

The Fan & Membership Services Executive is responsible for managing, developing, and maintaining all areas of ticket renewals and customer service.  This role will focus on building strong relationships with fans in order to improve the overall experience and provide the best customer service possible.  The position will also provide support for the ticket sales department to assist in generating new business for the Club.

PRIMARY DUTIES:

  • Responsible for all aspects of ticket renewals, customer service, and client fulfillment
  • Improve the overall fan experience and generate repeat business through servicing and renewal of full season tickets, partial plans, group packages, and other ticketing initiatives
  • Build strong relationships with customer base through proactive communication that includes, but is not limited to, seat visits, touch points, phone calls, emails, and other communication channels
  • Answer incoming phone calls and emails; must be able to anticipate, respond to, and resolve all customer complaints and requests in a timely and professional manner
  • Handle all day to day aspects of customer service, such as seating issues, stadium complaints, ticket add-ons, billing management, etc.
  • Servicing and fulfillment of various ticketing initiatives, such as Youth Soccer Partnerships, Corporate Programs, and Cityzens Membership
  • Assist Ticket Operations with packaging and mailing of orders, ticket reporting, etc.
  • Assist in creation of seating charts, ticketing collateral, and databases for events
  • Maintain customer databases and assist with event planning
  • Work all match days to ensure an enjoyable and memorable experience; this includes, but is not limited to, guest services, box office assistance, and seat visits
  • Provide support to Ticket Sales, allowing them to focus on generating new business for the Club
  • Identify opportunities to grow business through referrals from existing customers
  • Data capture and distribution of leads to the Ticket Sales department
  • Create correspondence via email, phone, and letter to season ticket members communicating new sales initiatives, benefit updates, and offers for special events
  • Meet or exceed renewal and sales goals assigned by the Director, Fan & Membership Services
  • Other duties and responsibilities as determined

REQUIREMENTS/CHARACTERISTICS:

  • Bachelor’s degree in Sports Management, Business or related field
  • Minimum of 2-3 years of customer service experience; sports and entertainment industry preferred
  • Exceptional attention to detail and problem solving ability
  • Ability to work flexible hours, including evenings, weekends, and holidays, as necessary
  • Strong work ethic, team-oriented attitude, and enthusiastic about contributing to the success of the department and Club
  • Excellent interpersonal and communication skills
  • Above average knowledge of PC systems including Word, Excel, and database-related platforms
  • Working knowledge of Archtics and Salesforce preferred
  • Soccer knowledge is preferred, but not required
  • Bilingual (Spanish) speaker a plus, but not required

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Finance: Accounting/Finance other
Manager, Accounting - New York City FC (New York, NY)

JOB TITLE: Manager, Accounting

DEPARTMENT: Finance

REPORTING TO: Vice President, Finance

LOCATION: New York, NY

NEW YORK CITY FOOTBALL CLUB OVERVIEW:

As the 20th member of Major League Soccer, NYCFC strives to be the new benchmark for professional soccer in the United States. With the support of majority owner City Football Group (owners of Manchester City, Melbourne City and Yokohama F Marinos) as well as minority owner, the New York Yankees, NYCFC will kick off the third season in club history in 2017 at Yankee Stadium.

POSITION OVERVIEW:

The Manager, Accounting is responsible for the general accounting of New York City Football Club, City in the Community (CITC) Foundation, and CFG StadCo. This role will have accounting oversight of all non-revenue generating departments, including Sporting, Marketing, Finance/IT/HR, Executive, Communications, Facilities, and Stadium Operations departments. This person will be responsible for developing and maintaining accounting principles, practices and procedures to ensure accurate and timely financial statements. This person will also prepare and analyze financial reports, including balance sheets, income and lost statements, and tax returns.

PRIMARY DUTIES:

  • Ensures accurate & timely month-end General Ledger close in compliance with US GAAP standards with adherence to tight closing calendar. Identifies any areas of concern in accounts for investigation & resolves.
  • Compile and analyze financial information to prepare entries to accounts, such as general ledger accounts, and document business transactions.
  • Oversight of MLS activity
  • Oversight of compliance with all federal, state, and local corporate, payroll, and other applicable taxes and regulations.
  • Oversight of CITC and CFG StadCo.
  • Analyze financial information to recommend or develop efficient use of resources and procedures, provide strategic recommendations and solutions to business and financial problems.
  • Maintain the company's overall system of accounts, books and records on all company transactions and assets.
  • Resolve accounting discrepancies and irregularities.
  • Establish and monitor the implementation and maintenance of accounting control procedures.
  • Understands and performs general ledger accounting.
  • Interacts effectively with Financial Planning & Analysis Manager and other departments to ensure timely and efficient record keeping
  • Ensures financial accounts are properly supported and reconciled.
  • Provides managerial support for daily cash flow activities performed by the accounting team.
  • Supports compliance to internal controls with a focus on continuous process improvement.
  • Manages the coordination of audit and the gathering of required audit information.
  • Directs the daily activities of team members, monitoring deadlines, and providing hands-on support and coaching
  • Supervises Senior Staff Accountant
  • Other duties as assigned

REQUIREMENTS/CHARACTERISTICS:

  • Bachelor’s Degree in Accounting from an accredited university or college; CPA preferred
  • 3-5 years accounting and/or finance experience, preferably in a fast paced, high growth company; 1-2 years of managerial experience
  • Thorough knowledge of accounting processes and procedures. Experience in accounting and ability to apply GAAP knowledge to general ledger accounting.
  • A high level of organization, initiative and drive. Natural sense of ownership for duties and deadlines as well as drive for continuous improvement.
  • Demonstrated interpersonal and team building skills among all organization levels
  • Demonstrated ability to work in an organized manner, prioritizing projects and managing time efficiently and effectively
  • Excellent knowledge of PC systems including MS Office (particularly Microsoft Excel) and accounting software (Agresso a plus)
  • Demonstrates excellent written and verbal communication skills. Listens effectively, transmits information accurately and understandably, and actively seeks feedback.
  • Ability to problem solve, be decisive and conduct oneself with poise and professionalism
  • Proven commitment and work ethic to achieve highest standards
  • Handles confidential and sensitive information and records with a high degree of discretion, diligence and good judgment.
  • Demonstrates professionalism, discretion, and good judgment in all interactions with co-workers, customers, vendors and others.
  • Ability to work non-standard hours, including nights, weekends, game days and holidays as required

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Finance: Accounting/Finance other
Manager, Financial Planning & Analysis - New York City FC (New York, NY)

JOB TITLE: Manager, Financial Planning & Analysis

DEPARTMENT: Finance

REPORTING TO: Vice President, Finance

LOCATION: New York, NY

NEW YORK CITY FOOTBALL CLUB OVERVIEW:

As the 20th member of Major League Soccer, NYCFC strives to be the new benchmark for professional soccer in the United States. With the support of majority owner City Football Group (owners of Manchester City, Melbourne City and Yokohama F Marinos) as well as minority owner, the New York Yankees, NYCFC will kick off the third season in club history in 2017 at Yankee Stadium.

POSITION OVERVIEW:

The Manager, Financial Planning & Analysis position will be integral in helping to identify, quantify, lead, and validate operating and strategic initiatives that contribute to the overall financial position of New York City FC. The position will provide support to the Vice President of Finance, as well as the general leadership team, by assisting with financial analysis, modeling, the annual budget, the ongoing forecast process, and other projects as needed. The successful candidate will be a motivated self-starter with a passion for diving deep into data to identify trends and draw conclusions. This candidate will also possess exceptional communication skills and will routinely make recommendations to the leadership team and functional heads.

PRIMARY DUTIES:

  • Oversight of Ticketing department’s revenue and expenses, including department specific reporting
  • Oversight of City Football Marketing (CFM) department’s revenue and expenses, including department specific reporting
  • Oversight of other revenue areas including: Merchandise & Concession, Youth Programs, etc. department’s revenue and expenses, including department specific reporting
  • Oversight of AR Billings and collections
  • Lead the monthly forecast process
  • Oversee related balance sheet reconciliations
  • Establish and report on key financial & operating metrics; proactively create new metrics as needed
  • Provide insightful financial analysis to support company-wide strategic and operational initiatives
  • Develop analytical frameworks and pro-formas that determine the company’s return on investments
  • Develop and maintain integrated revenue, margin and expense analyses, projections, reports, and presentations
  • Assist in preparation of monthly, quarterly, and annual results providing detailed revenue, margin and expense analyses that draw relevant and meaningful conclusions
  • Assist with preparations for board meetings, committee gatherings, & other presentations
  • Other duties as assigned

REQUIREMENTS/CHARACTERISTICS:

  • Bachelor’s Degree in Economics, Business, Finance, or related fields from an accredited university or college
  • 3-5 years accounting and/or finance experience, preferably in a fast paced, high growth company
  • Superior Excel skills required, including the ability to manipulate large sets of data
  • Possess a firm understanding of Financial Statements including Balance Sheet and Cash Flow statements; working knowledge of basic accounting principles & US GAAP.
  • Ability to think creatively, highly-driven, and self-motivated
  • Creative problem-solving skills; a demonstrated track record of making a difference and adding value
  • Intellectually curious? driven to understand data and relationships
  • Strong business acumen; ability to see the big picture and the ability to understand and solve for strategic objectives
  • Strong and effective communication skills? ability to prioritize and maintain accuracy in a dynamic environment
  • Interpersonal skills with the ability to develop relationships across the organization, working cross functionally to get results
  • Ability to present complex information in a simplified fashion to facilitate understanding
  • Demonstrated ability to work in an organized manner and manage time efficiently and effectively
  • Excellent knowledge of PC systems including PowerPoint
  • Ability to problem solve, be decisive and conduct oneself with poise and professionalism
  • Proven commitment and work ethic to achieve highest standards
  • Demonstrated ability to maintain confidentiality
  • Ability to work non-standard hours, including nights, weekends, game days and holidays as required

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Administration/General Management: Office Manager
Office Manager - New York City FC (New York, NY)

JOB TITLE: Office Manager

DEPARTMENT: Infrastructure Services

REPORTING TO: Director, Infrastructure Services

LOCATION: New York, NY

NEW YORK CITY FOOTBALL CLUB OVERVIEW:

As the 20th member of Major League Soccer, NYCFC strives to be the new benchmark for professional soccer in the United States. With the support of majority owner City Football Group (owners of Manchester City, Melbourne City and Yokohama F Marinos) as well as minority owner, the New York Yankees, NYCFC will kick off the third season in club history in 2017 at Yankee Stadium.  

POSITION OVERVIEW:

The Office Manager is responsible for the management and delivery of all office services and processes that support the operation of the Manhattan Office and ensuring exceptional organizational effectiveness and efficiency consistent with that of the wider group (CFG) facility management standards. In addition to providing exceptional customer service as the first point of contact to the NYCFC Front Office, a key element of the role is to ensure the highest standards of safety and operational support for NYCFC’s employees and guests at all times.

The role will oversee all activities related to the office space and will be required to stay updated with all building related code requirements whilst working as part of the club’s Infrastructure team to develop, implement and evaluate all facility management policies, procedures and functions.

This position is required to interface exceptionally well with all local and group (CFG) employees, external parties including contractors, partners and general guests to promote the business in a positive professional manner at all times. 

The role also includes supporting the Director, Infrastructure Services with planning, implementing and delivering capital projects.

 PRIMARY DUTIES:

  • To provide office services which enable the efficient and effective operation of the office and front of house reception services including managing visitors, answering calls, dealing with correspondence and inquiries and managing the provision of office supplies/equipment in line with NYCFC’s procurement and finance policies whilst ensuring the security, integrity and confidentiality of data.
  • To be responsible for maintaining all office assets including scheduling repairs, improvement works, services and liaising with the IT department to resolve any office issues quickly whilst providing front line support.
  • To ensure the efficient delivery of the facilities management services in relation to cleaning, front of house, health and safety compliance, catering, building and equipment maintenance, security and energy management of the office (by setting and monitoring performance indicators, and delivering improvements in the quality of the facilities management services delivered in the office.
  • Support all departments to induct and educate all new NYCFC employees by way of administration of NOPs, EAPs and staff induction manual.
  • To formulate and implement office policies, procedures, daily checks and standards which support the efficient operation of the office ensuring they are regularly reviewed, current and adhered to.
  • To manage and be responsible for the office budget in line with NYCFC’s Financial Policies and Procedures.
  • To be responsible for the implementation of office Health and Safety including policies, procedures and auditing, ensuring they are relevant to the office, current and adhered to; ensuring regular audits, fire risk assessments and inspections occur and any recommendations are implemented to maintain a safe working environment. 
  • To be the office Health and Safety, and First Aid Representative by way of providing inductions and other relevant training to all employees.
  • To be the office key holder and be part of an emergency call out team, ensuring that the office is available when required and maintaining a secure working environment.
  • To work closely with the Infrastructure teams at other NYCFC sites to ensure consistency with operational procedures, notably the first team training facility.
  • Coordinate off site actives and events as required.
  • To provide support to the local and global Leadership team including; off and on site event coordination, travel and accommodation arrangements, coordination of meetings, catering, audio/video conference calls and project support.
  • To support all services delivered by the Infrastructure Department including input where required on infrastructure projects.

REQUIREMENTS/CHARACTERISTICS:

  • A Bachelor’s degree is required in management or a related field.
  • A minimum of 2-4 years’ experience in a facility management, office administration, or a related role.
  • Excellent verbal and written communication skills.
  • Excellent organizational, customer service and interpersonal skills.
  • Proficiency in MS Office, Excel and Outlook.
  • Knowledgeable and stay current on health and safety law and building code compliance in accordance with the Clubs health and safety protocols.
  • Ability to meet deadlines; accomplish work in order of priority; professionally maintain composure and effectiveness under pressure and changing conditions.
  • Ability to learn new duties and adjust to new situations encountered on the job within a reasonable amount of time.
  • A creative mind with the ability to suggest and implement improvements.
  • Promote positive culture and maintain high professional standards
  • Strong people management skills with the ability to negotiate conflict and maintain constructive working relationships with people at all levels of the organization (both internal and external).
  • To undertake such duties as maybe reasonably expected.
  • Ability to work flexible hours, including occasional weekends and holidays, as well as at other NYCFC facilities if required.

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Sales & Marketing: Premium/Suite Sales
Premium Sales Manager - New York City FC (New York, NY)

JOB TITLE: Premium Sales Manager

DEPARTMENT: Ticketing & Fan Services

REPORTING TO: Director, Premium Sales

LOCATION: New York, NY

NEW YORK CITY FOOTBALL CLUB OVERVIEW:

As the 20th member of Major League Soccer, NYCFC strives to be the new benchmark for professional soccer in the United States. With the support of majority owner City Football Group (owners of Manchester City, Melbourne City and Yokohama F Marinos) as well as minority owner, the New York Yankees, NYCFC will kick off the third season in club history in 2017 at Yankee Stadium.

POSITION OVERVIEW:

This position is responsible for generating revenue through the sale/leasing of Premium Seats and Private Suites for New York City FC.  Inventory will include Suites, Field Level Seats, Club Seats, and Group Hospitality Zones. The ideal candidate must have a strong sales background, an outgoing personality, and be self-motivated.

PRIMARY DUTIES:

  • Responsible for the sale/leasing/servicing and management of Suites, Club Seats, Field Level Seats, Group Hospitality areas and more
  • Work with Senior Management team to create and develop new Premium Seating opportunities
  • Generate leads through prospecting and networking
  • Engage prospects and follow through sales process
  • Actively call on businesses, executives, affluent individuals and other qualified leads
  • Sell multi-game and single game suites at Yankee Stadium
  • Secure multi-year agreements for Private Suite leases at New York City FC’s future soccer specific stadium
  • Provide first class servicing to current Premium Seat and Suite clients, including event responsibilities
  • Maintain a detailed customer database of all clients and prospects. This includes, but is not limited to: Salesforce CRM, ticket operating system, call sheets, referral follow-up, existing client programs, new solicitation and other programs as developed
  • Manage and oversee renewal of existing Premium accounts
  • Establish presence at all New York City FC home games and local events for the purpose of developing new prospects and servicing existing customer base
  • Meet or exceed sales goals assigned by the Vice President, Ticketing & Fan Services & Director, Premium Sales
  • Other duties as assigned

REQUIREMENTS/CHARACTERISTICS:

  • Bachelor’s Degree in Business or relevant field required
  • 2-3 years of successful sales experience with Suites, Sponsorships or other Premium products in the sports and entertainment industry preferred
  • Experience in the New York marketplace preferred
  • Strong work ethic, team-oriented attitude, and enthusiastic about contributing to the success of the organization and department
  • Excellent interpersonal and communication skills
  • Results-oriented demeanor and a strong desire to succeed
  • Excellent knowledge of PC systems including Word, Excel and database-related platforms (Salesforce & Archtics)
  • Creativity and excellent interpersonal skills required.
  • Working knowledge of generally accepted standards of customer service and problem resolution
  • Ability to work flexible hours, including evenings, weekends, and holidays, as necessary

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Sales & Marketing: Sponsorship Services/Activation
Senior Manager, Partnership Marketing - Americas - New York City FC (New York, NY)

JOB TITLE: Senior Manager, Partnership Marketing - Americas

DEPARTMENT: Partnerships

REPORTING TO: Head of Partnership Marketing

LOCATION: New York, NY

NEW YORK CITY FOOTBALL CLUB OVERVIEW:

As the 20th member of Major League Soccer, New York City Football Club is the new benchmark for professional soccer teams in the United States. It played its inaugural campaign in 2015 and under manager Patrick Vieira, the Club finished second in the Eastern Conference in its sophomore season. New York City FC plays its home fixtures at the iconic Yankee Stadium and is building the City Football Academy – an elite training facility – in Orangeburg, NY.

New York City FC is one of four teams comprising the City Football Group and counts Manchester City FC, Melbourne City FC and Yokohama F-Marinos among its sister clubs.

POSITION OVERVIEW:

The Partnership Marketing Manager will be responsible for managing a growing portfolio of brands associated with New York City FC and City Football Group.  The ideal candidate will be able to build strong relationships and quickly move from basic account management and rights delivery to helping ensure Partners maximize the use of contractual rights and benefits to drive their brand and business objectives.

The Partnerships Marketing Manager will work closely with senior functional leads to deliver and optimize Partner rights including immersive experiences, digital content, player appearances, branding, tickets, hospitality and merchandise.  They will also support the broader City Football Group Commercial Partnerships team in the packaging of Club assets linked to Partner renewals and new business pitches.

PRIMARY DUTIES:

Deliver best-in-class management of New York City FC and City Football Group Partners, including:

  • Building strong relationships with Partners and their agency teams
  • Understanding the brand and business objectives of each Partner
  • Proactive development of marketing concepts and ideas for Partners which leverage Club assets
  • Offering fan insights and advice to help Partners build successful campaigns
  • Ensuring Partner initiatives adhere to the brand standards and guidelines of the Club
  • Identifying integration opportunities for Partners in the Marketing initiatives of the Club
  • Developing reporting procedures to help Partners optimize the impact of their activations
  • Event management and hosting of guests on match days and non-soccer events
  • Tracking and delivery of contractual rights and benefits
  • Coordination of Partner communications from New York City FC and City Football Group

Enable the commercial objectives of New York City FC and City Football Group by:

  • Supporting renewal discussions with existing Partners
  • Drafting case studies of impactful Partner activations
  • Researching marketing strategies and leading ideation sessions for potential Partners
  • Creating, packaging and tracking Club assets
  • Helping articulate the City Football Group story through visual and data-driven presentations

REQUIREMENTS/CHARACTERISTICS:

  • Bachelor’s degree in Marketing, Communications, Sports Management or related field
  • 5-7 years of experience in Marketing or Account Management
  • Sound knowledge of the global and United States soccer landscape
  • Familiarity with sports sponsorship contracts and rights packages
  • Above average knowledge of Microsoft Programs, including Word, Excel, and PowerPoint
  • Strong work ethic and team-oriented attitude
  • Flexible and comfortable in a fast-paced working environment
  • Self-sufficient and proactive
  • Skilled in all aspects of Partner/client service
  • Broad commercial acumen
  • Excellent communication skills
  • Well organized with consistent attention to detail
  • Ability to work flexible hours, including evenings, weekends, and holidays, as necessary
  • Ability to travel as required
  • Ability to speak a second language preferred

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Player Operations: Coach
Youth Coach (Part-Time) - New York City FC (New York, NY)

JOB TITLE: Youth Coach (Part Time)

DEPARTMENT: Youth Programs

REPORTING TO: Manager, Youth Programs

LOCATION: New York, NY

NEW YORK CITY FOOTBALL CLUB OVERVIEW:

As the 20th member of Major League Soccer, NYCFC strives to be the new benchmark for professional soccer in the United States. Looking to build on the successes of the 2016 campaign, NYCFC will kick off the third season in club history in 2017 at Yankee Stadium.

POSITION OVERVIEW:

New York City Football Club are looking to hire part time, qualified and experienced youth soccer coaches for the New York City Football Club Youth Programs. Coaches will be providing youth soccer training for players of different ages and playing abilities within camps, clinics, teams, clubs and leagues throughout the Tri-State Area.

PRIMARY DUTIES:

Provide youth soccer coaching and program administration for youth teams, clubs and in house camps and clinics

REQUIREMENTS/CHARACTERISTICS:

  • Coaching qualifications (USSF/NCSAA or foreign equivalent)
  • Coaching Experience in local youth soccer programs
  • Ability to work flexible hours, including evenings, weekends, and holidays, if necessary
  • Strong work ethic, team-oriented attitude, and enthusiasm about contributing to the success of the department and club
  • Must have strong interpersonal skills
  • Excellent communication, organization, and computer skills
  • Age 18 or over
  • Valid Drivers’ license and access to your own vehicle 

Compensation is commensurate with experience and coaching qualification

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Apply for Future Notification Only: Future Notification
Future Consideration Notification/Update - MLS Teams (Various Locations, Various Locations)

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