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Current available jobs that best match new york city fc:




Sales & Marketing: Ticket Sales
Account Executive - New York City FC (New York, NY)

JOB TITLE: Account Executive

DEPARTMENT: Ticketing/Fan & Membership Services

REPORTING TO: Director, Ticket Sales

LOCATION: New York, NY

NEW YORK CITY FOOTBALL CLUB OVERVIEW:

As the 20th member of Major League Soccer, NYCFC strives to be the new benchmark for professional soccer in the United States. Looking to build on the successes of the 2016 campaign, NYCFC will kick off the third season in club history in 2017 at Yankee Stadium.

POSITION OVERVIEW:
The Account Executive is responsible for the sale of an assortment of New York City Football Club ticket-related products with a strong emphasis on selling Full Season and Partial Plan packages.  Ideal candidate must be an aggressive, experienced sales professional who leads by example, possesses the ability to establish solid business relationships, maintains a professional attitude and maximizes opportunities to increase revenue potential.  

PRIMARY DUTIES:

  • Responsible for, but not limited to, the sales of new Full, Partial and Group ticket packages and Hospitality spaces
  • Meet and exceed established weekly, monthly and annual sales goals
  • Implement and demonstrate outbound sales efforts by using sales and service best practices, prospecting, networking, lead generation, referral gathering, data capture and personal database management
  • Generate a pre-determined minimum number of weekly out of office “face-to-face” meetings and calls to create new business opportunities
  • Provide a superior level of customer service to existing and new business clients
  • Continually create and implement unique sales strategies, ideas and programs as a means of producing new business opportunities
  • Contribute positively to the sales team culture by developing mutually beneficial working relationships with all team members
  • Participate and contribute to daily or weekly sales team meetings and training sessions

REQUIREMENTS/CHARACTERISTICS:

  • Minimum of 1 year of Experience in ticket, group, season, suite or sponsorship sales; sports and entertainment industry experience preferred
  • Bachelor’s degree in Sports Management, Business or related field
  • Ability to work flexible hours, including evenings, weekends, and holidays, if necessary
  • Strong work ethic, team-oriented attitude, and enthusiasm about contributing to the success of the department and club
  • Excellent interpersonal and communication skills.
  • Above average knowledge of PC systems including Word, Excel, and database-related platforms
  • Working knowledge of Archtics, PowerPoint and Salesforce preferred
  • Soccer knowledge is preferred, but not required
  • Bilingual (Spanish) speaker a plus, but not required

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Sales & Marketing: Client Relations/Customer Service
Fan & Membership Services Executive - New York City FC (New York, NY)

JOB TITLE: Fan & Membership Services Executive

DEPARTMENT: Ticketing & Fan Services

REPORTING TO: Director, Fan & Membership Services

LOCATION: New York, NY

NEW YORK CITY FOOTBALL CLUB OVERVIEW:

As the twentieth member of Major League Soccer, New York City FC strives to be the new benchmark for professional soccer in the United States. Looking to build on the successes of the 2016 campaign, New York City FC kicks off the third season in Club history in March 2017 at Yankee Stadium.

POSITION OVERVIEW:

The Fan & Membership Services Executive is responsible for managing, developing, and maintaining all areas of ticket renewals and customer service.  This role will focus on building strong relationships with fans in order to improve the overall experience and provide the best customer service possible.  The position will also provide support for the ticket sales department to assist in generating new business for the Club.

PRIMARY DUTIES:

  • Responsible for all aspects of ticket renewals, customer service, and client fulfillment
  • Improve the overall fan experience and generate repeat business through servicing and renewal of full season tickets, partial plans, group packages, and other ticketing initiatives
  • Build strong relationships with customer base through proactive communication that includes, but is not limited to, seat visits, touch points, phone calls, emails, and other communication channels
  • Answer incoming phone calls and emails; must be able to anticipate, respond to, and resolve all customer complaints and requests in a timely and professional manner
  • Handle all day to day aspects of customer service, such as seating issues, stadium complaints, ticket add-ons, billing management, etc.
  • Servicing and fulfillment of various ticketing initiatives, such as Youth Soccer Partnerships, Corporate Programs, and Cityzens Membership
  • Assist Ticket Operations with packaging and mailing of orders, ticket reporting, etc.
  • Assist in creation of seating charts, ticketing collateral, and databases for events
  • Maintain customer databases and assist with event planning
  • Work all match days to ensure an enjoyable and memorable experience; this includes, but is not limited to, guest services, box office assistance, and seat visits
  • Provide support to Ticket Sales, allowing them to focus on generating new business for the Club
  • Identify opportunities to grow business through referrals from existing customers
  • Data capture and distribution of leads to the Ticket Sales department
  • Create correspondence via email, phone, and letter to season ticket members communicating new sales initiatives, benefit updates, and offers for special events
  • Meet or exceed renewal and sales goals assigned by the Director, Fan & Membership Services
  • Other duties and responsibilities as determined

REQUIREMENTS/CHARACTERISTICS:

  • Bachelor’s degree in Sports Management, Business or related field
  • Minimum of 2-3 years of customer service experience; sports and entertainment industry preferred
  • Exceptional attention to detail and problem solving ability
  • Ability to work flexible hours, including evenings, weekends, and holidays, as necessary
  • Strong work ethic, team-oriented attitude, and enthusiastic about contributing to the success of the department and Club
  • Excellent interpersonal and communication skills
  • Above average knowledge of PC systems including Word, Excel, and database-related platforms
  • Working knowledge of Archtics and Salesforce preferred
  • Soccer knowledge is preferred, but not required
  • Bilingual (Spanish) speaker a plus, but not required

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Internships: Retail/Licensing
Intern, Retail Merchandise - New York City FC (New York, NY)

JOB TITLE: Intern, Retail Merchandise

DEPARTMENT: Retail Merchandise  

REPORTING TO: Manager, Retail Merchandise

LOCATION: New York, NY

NEW YORK CITY FOOTBALL CLUB OVERVIEW:

As the 20th member of Major League Soccer, NYCFC strives to be the new benchmark for professional soccer in the United States. Looking to build on the successes of our sophomore season where we had our first foray into the playoffs, NYCFC kicks off the third season in club history in March 2017 at Yankee Stadium.

POSITION OVERVIEW:

The Retail Merchandise Intern is responsible for supporting the Retail Merchandise Team which may include, but is not limited to managing inventory, assisting with departmental game-day activities, and various administrative duties.   

Candidate with previous experience and/or an interest in Sports Retail & Licensing preferred.

PRIMARY DUTIES:

  • Managing inventory and assisting with restocking items
  • Organize and maintain merchandise storage space
  • Assist with departmental game-day activities
  • Support the Manager within the department as needed
  • Additional duties as assigned

REQUIREMENTS/CHARACTERISTICS:

  • Working towards a Bachelor’s Degree in Sports Management, Marketing, Business or a related field
  • Ability to receive school credit is preferred
  • Proficient in Microsoft Office
  • Expertise in Excel is a plus
  • Strong written and communicative skills
  • Self-starter, team-orientated, and organized
  • Flexible with working hours, and can work up to 40 hours per week including weekends

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Sales & Marketing: Sponsorship Services/Activation
Partnership Marketing Manager - New York City FC (New York, NY)

JOB TITLE: Partnership Marketing Manager

DEPARTMENT: Partnerships

REPORTING TO: Head of Partnership Marketing

LOCATION: New York, NY

NEW YORK CITY FOOTBALL CLUB OVERVIEW:

As the 20th member of Major League Soccer, New York City Football Club is the new benchmark for professional soccer teams in the United States. It played its inaugural campaign in 2015 and under manager Patrick Vieira, the Club finished second in the Eastern Conference in its sophomore season. New York City FC plays its home fixtures at the iconic Yankee Stadium and is building the City Football Academy – an elite training facility – in Orangeburg, NY.

New York City FC is one of four teams comprising the City Football Group and counts Manchester City FC, Melbourne City FC and Yokohama F-Marinos among its sister clubs.

POSITION OVERVIEW:

The Partnership Marketing Manager will be responsible for managing a growing portfolio of brands associated with New York City FC and City Football Group.  The ideal candidate will be able to build strong relationships and quickly move from basic account management and rights delivery to helping ensure Partners maximize the use of contractual rights and benefits to drive their brand and business objectives.

The Partnerships Marketing Manager will work closely with senior functional leads to deliver and optimize Partner rights including immersive experiences, digital content, player appearances, branding, tickets, hospitality and merchandise.  They will also support the broader City Football Group Commercial Partnerships team in the packaging of Club assets linked to Partner renewals and new business pitches.

PRIMARY DUTIES:

Deliver best-in-class management of New York City FC and City Football Group Partners, including:

  • Building strong relationships with Partners and their agency teams
  • Understanding the brand and business objectives of each Partner
  • Proactive development of marketing concepts and ideas for Partners which leverage Club assets
  • Offering fan insights and advice to help Partners build successful campaigns
  • Ensuring Partner initiatives adhere to the brand standards and guidelines of the Club
  • Identifying integration opportunities for Partners in the Marketing initiatives of the Club
  • Developing reporting procedures to help Partners optimize the impact of their activations
  • Event management and hosting of guests on match days and non-soccer events
  • Tracking and delivery of contractual rights and benefits
  • Coordination of Partner communications from New York City FC and City Football Group

Enable the commercial objectives of New York City FC and City Football Group by:

  • Supporting renewal discussions with existing Partners
  • Drafting case studies of impactful Partner activations
  • Researching marketing strategies and leading ideation sessions for potential Partners
  • Creating, packaging and tracking Club assets
  • Helping articulate the City Football Group story through visual and data-driven presentations

REQUIREMENTS/CHARACTERISTICS:

  • Bachelor’s degree in Marketing, Communications, Sports Management or related field
  • 3-5 years of experience in Marketing or Account Management
  • Sound knowledge of the global and United States soccer landscape
  • Familiarity with sports sponsorship contracts and rights packages
  • Above average knowledge of Microsoft Programs, including Word, Excel, and PowerPoint
  • Strong work ethic and team-oriented attitude
  • Flexible and comfortable in a fast-paced working environment
  • Self-sufficient and proactive
  • Skilled in all aspects of Partner/client service
  • Broad commercial acumen
  • Excellent communication skills
  • Well organized with consistent attention to detail
  • Ability to work flexible hours, including evenings, weekends, and holidays, as necessary
  • Ability to travel as required
  • Ability to speak a second language preferred

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Sales & Marketing: Premium/Suite Sales
Premium Sales Manager - New York City FC (New York, NY)

JOB TITLE: Premium Sales Manager

DEPARTMENT: Ticketing & Fan Services

REPORTING TO: Director, Premium Sales

LOCATION: New York, NY

NEW YORK CITY FOOTBALL CLUB OVERVIEW:

As the 20th member of Major League Soccer, NYCFC strives to be the new benchmark for professional soccer in the United States. With the support of majority owner City Football Group (owners of Manchester City, Melbourne City and Yokohama F Marinos) as well as minority owner, the New York Yankees, NYCFC will kick off the third season in club history in 2017 at Yankee Stadium.

POSITION OVERVIEW:

This position is responsible for generating revenue through the sale/leasing of Premium Seats and Private Suites for New York City FC.  Inventory will include Suites, Field Level Seats, Club Seats, and Group Hospitality Zones. The ideal candidate must have a strong sales background, an outgoing personality, and be self-motivated.

PRIMARY DUTIES:

  • Responsible for the sale/leasing/servicing and management of Suites, Club Seats, Field Level Seats, Group Hospitality areas and more
  • Work with Senior Management team to create and develop new Premium Seating opportunities
  • Generate leads through prospecting and networking
  • Engage prospects and follow through sales process
  • Actively call on businesses, executives, affluent individuals and other qualified leads
  • Sell multi-game and single game suites at Yankee Stadium
  • Secure multi-year agreements for Private Suite leases at New York City FC’s future soccer specific stadium
  • Provide first class servicing to current Premium Seat and Suite clients, including event responsibilities
  • Maintain a detailed customer database of all clients and prospects. This includes, but is not limited to: Salesforce CRM, ticket operating system, call sheets, referral follow-up, existing client programs, new solicitation and other programs as developed
  • Manage and oversee renewal of existing Premium accounts
  • Establish presence at all New York City FC home games and local events for the purpose of developing new prospects and servicing existing customer base
  • Meet or exceed sales goals assigned by the Vice President, Ticketing & Fan Services & Director, Premium Sales
  • Other duties as assigned

REQUIREMENTS/CHARACTERISTICS:

  • Bachelor’s Degree in Business or relevant field required
  • 2-3 years of successful sales experience with Suites, Sponsorships or other Premium products in the sports and entertainment industry preferred
  • Experience in the New York marketplace preferred
  • Strong work ethic, team-oriented attitude, and enthusiastic about contributing to the success of the organization and department
  • Excellent interpersonal and communication skills
  • Results-oriented demeanor and a strong desire to succeed
  • Excellent knowledge of PC systems including Word, Excel and database-related platforms (Salesforce & Archtics)
  • Creativity and excellent interpersonal skills required.
  • Working knowledge of generally accepted standards of customer service and problem resolution
  • Ability to work flexible hours, including evenings, weekends, and holidays, as necessary

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Sales & Marketing: Ticket Sales
Sales Associate - New York City FC (New York, NY)

JOB TITLE: Sales Associate

DEPARTMENT: Ticketing/Fan & Membership Services

REPORTING TO: Director, Ticket Sales

LOCATION: New York, NY

NEW YORK CITY FOOTBALL CLUB OVERVIEW:

As the 20th member of Major League Soccer, NYCFC strives to be the new benchmark for professional soccer in the United States. Looking to build on the successes of the 2016 campaign, NYCFC will kick off the third season in club history in 2017 at Yankee Stadium.

POSITION OVERVIEW:

The Sales Associate is responsible for the sale of an assortment of New York City Football Club ticket-related products with a strong emphasis on selling Full Season and Partial Plan packages.  Ideal candidate must be an aggressive, experienced sales professional who leads by example, possesses the ability to establish solid business relationships, maintains a professional attitude and maximizes opportunities to increase revenue potential.  

PRIMARY DUTIES:

  • Responsible for, but not limited to, the sales of new Full, Partial and Group ticket packages and Hospitality spaces
  • Meet and exceed established weekly, monthly and annual sales goals
  • Connect with a variety of sales prospects, primarily through a high volume of outbound phone calls
  • Implement and demonstrate outbound sales efforts by using sales and service best practices, prospecting, networking, lead generation, referral gathering, data capture and personal database management
  • Provide a superior level of customer service to existing and new business clients
  • Continually create and implement unique sales strategies, ideas and programs as a means of producing new business opportunities
  • Contribute positively to the sales team culture by developing mutually beneficial working relationships with all team members
  • Participate and contribute to daily or weekly sales team meetings and training sessions

REQUIREMENTS/CHARACTERISTICS:

  • Bachelor’s degree in Sports Management, Business or related field
  • Ability to work flexible hours, including evenings, weekends, and holidays, if necessary
  • Strong work ethic, team-oriented attitude, and enthusiasm about contributing to the success of the department and club
  • Excellent interpersonal and communication skills.
  • Above average knowledge of PC systems including Word, Excel, and database-related platforms
  • Working knowledge of Archtics, PowerPoint and Salesforce preferred
  • Soccer knowledge is preferred, but not required
  • Bilingual (Spanish) speaker a plus, but not required

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Player Operations: Coach
Youth Coach (Part-Time) - New York City FC (New York, NY)

JOB TITLE: Youth Coach (Part Time)

DEPARTMENT: Youth Programs

REPORTING TO: Manager, Youth Programs

LOCATION: New York, NY

NEW YORK CITY FOOTBALL CLUB OVERVIEW:

As the 20th member of Major League Soccer, NYCFC strives to be the new benchmark for professional soccer in the United States. Looking to build on the successes of the 2016 campaign, NYCFC will kick off the third season in club history in 2017 at Yankee Stadium.

POSITION OVERVIEW:

New York City Football Club are looking to hire part time, qualified and experienced youth soccer coaches for the New York City Football Club Youth Programs. Coaches will be providing youth soccer training for players of different ages and playing abilities within camps, clinics, teams, clubs and leagues throughout the Tri-State Area.

PRIMARY DUTIES:

Provide youth soccer coaching and program administration for youth teams, clubs and in house camps and clinics

REQUIREMENTS/CHARACTERISTICS:

  • Coaching qualifications (USSF/NCSAA or foreign equivalent)
  • Coaching Experience in local youth soccer programs
  • Ability to work flexible hours, including evenings, weekends, and holidays, if necessary
  • Strong work ethic, team-oriented attitude, and enthusiasm about contributing to the success of the department and club
  • Must have strong interpersonal skills
  • Excellent communication, organization, and computer skills
  • Age 18 or over
  • Valid Drivers’ license and access to your own vehicle 

Compensation is commensurate with experience and coaching qualification

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Apply for Future Notification Only: Future Notification
Future Consideration Notification/Update - MLS Teams (Various Locations, Various Locations)

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