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Player Operations: Coach
Camp Coach - Columbus Crew SC (Columbus, OH)

Columbus Crew SC Overview

Columbus Crew SC (Soccer Club) is the first club in Major League Soccer and in 2015, Crew SC was crowned MLS Eastern Conference Champions in the organization’s 20th season. Owned and operated by Precourt Sports Ventures (PSV), it won its first MLS Cup championship in 2008 and also won the 2002 Lamar Hunt U.S. Open Cup as well as MLS Supporters’ Shield titles in 2004, 2008 and 2009. The 2017 campaign is the Black & Gold’s 19th season at historic MAPFRE Stadium -- the first soccer-specific stadium in the United States – where the club set single-season sellout records and hosted the 2015 MLS Cup. The club was purchased by PSV on July 29, 2013 as part of the privately held investment and management firm’s sports and entertainment business enterprise.

Description

Columbus Crew SC is seeking Camp Coaches for Camp programming in our Player Development Department. The Camp Coaching positions are considered independent contractors relationships and each person will have specific camps and training sessions to run around the Greater Columbus area.

The opportunities are based in Columbus, Ohio and report to the Camp Coordinator, Player Development. Please note this is a seasonal opportunity working with youth camps only. It does not involve working with professional players.

Essential Duties & Responsibilities

  • Run camp and training sessions for attendees as age-appropriate, including ages 3-14
  • Lead training programs and camps that focus on individual technique
  • Increase skill level of participants in an engaging and effective manner
  • Offer individual player feedback and coaching

Required skills, experience & abilities

  • Minimum of USSF “E” License
  • Minimum of 2 years’ soccer coaching experience, experience with camps preferred
  • Must be at least 18 years of age and must be legally eligible for employment in the United States (proof of eligibility will be required prior to beginning work)
  • Ability to communicate effectively with a diverse population, including strong verbal communication skills. Second language a plus
  • Soccer playing experience at the high school level required. Playing experience at college or beyond preferred.
  • Hard working and high energy
  • Demonstrated professionalism
  • Able to work independently and with a team
  • Available evenings and weekends
  • CPR and AED Certified

Note: When you apply for this job online, you will be required to answer the following questions:

1. Are you located near Columbus, OH?

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Facility Operations/Security: Event Guest Relations
Experience Team Members - Columbus Crew SC (Columbus, OH)

Columbus Crew SC Overview

Columbus Crew SC (Soccer Club) is the first club in Major League Soccer and in 2015, Crew SC was crowned MLS Eastern Conference Champions in the organization’s 20th season. Owned and operated by Precourt Sports Ventures (PSV), it won its first MLS Cup championship in 2008 and also won the 2002 Lamar Hunt U.S. Open Cup as well as MLS Supporters’ Shield titles in 2004, 2008 and 2009. The 2017 campaign is the Black & Gold’s 19th season at historic MAPFRE Stadium -- the first soccer-specific stadium in the United States – where the club set single-season sellout records and hosted the 2015 MLS Cup. The club was purchased by PSV on July 29, 2013 as part of the privately held investment and management firm’s sports and entertainment business enterprise.

Description

MAPFRE Stadium is seeking part-time seasonal Experience Team Members for the 2017 season. Experience Team Members serve in an important capacity including Ushers, Greeters and Ticket Takers among other guest service roles.

The Experience Team plays a vital role when it comes to creating a clean, safe, and enjoyable experience for our fans and guests. As the first point of contact for guest requests and needs, courteous hospitality must be exhibited at all times. Experience Team Members are encouraged to be proactive in every area while demonstrating a professional manner.

All Experience Team Members are responsible for providing exceptional customer service at MAPFRE Stadium by making every effort to ensure a positive guest experience. The Experience Team serves an essential function by hosting guests visiting the stadium and by utilizing an ever-growing knowledge of our facility and events.

The hours for Experience Team Member positions are highly variable and dependent on the Crew SC and MAPFRE Stadium event schedule. Experience Team Members are required to work events in their entirety including pre- and post-event responsibilities as well as at least 80% of Crew SC home matches and MAPFRE Stadium events.

Essential Duties & Responsibilities

  • Provide highest level of customer service to ensure guests’ expectations are met or exceeded and their overall experience at MAPFRE Stadium is positive and memorable
  • Create a welcoming experience for guests
  • Facilitate all guest-related matters in a professional and courteous manner through creative problem-solving
  • Scan tickets for entry with a smile and friendly greeting
  • Check tickets and direct guests to appropriate seats in all areas of MAPFRE Stadium
  • Maintain thorough knowledge of the venue policies, procedures and event information
  • Enforce policies during an event to assure the safety and security of all guests
  • Communicate effectively and professionally with all patrons and fellow staff members

Required skills, experience & abilities

  • Must be at least 18 years of age and must be legally eligible for employment in the United States (proof of eligibility will be required prior to beginning work)
  • Must be able to work a minimum of 80% of all scheduled MAPFRE Stadium events. The Major League Soccer (MLS) season begins in March and generally ends in November
  • Ability to communicate effectively with a diverse population, including strong verbal communication skills. Second language a plus
  • Ability to maintain friendly demeanor and professional behavior with guests, supporters and staff in pressure-filled situations
  • Ability to take on any role within the Experience Team (and switch roles as necessary) depending on event requirements
  • Previous customer service experience preferred
  • Ability to stand for long periods of time and may include walking long distances and climbing stairs
  • Punctuality and reliability are essential for success
  • Ability to stay alert and observant during Crew SC home Matches and MAPFRE Stadium Events to ensure patron safety
  • Ability to work outdoors in changing weather conditions that includes the extreme heat, cold , rain, sleet, snow and direct sunlight
  • Must maintain a professional appearance and demeanor at all times
  • Ability to work a flexible schedule including evenings, weekends and holidays

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Player Operations: Player Personnel/Scout
International Scout - Columbus Crew SC (Columbus, OH)

Columbus Crew SC Overview

Columbus Crew SC (Soccer Club) is the first club in Major League Soccer and in 2015, Crew SC was crowned MLS Eastern Conference Champions in the organization’s 20th season. Owned and operated by Precourt Sports Ventures (PSV), it won its first MLS Cup championship in 2008 and also won the 2002 Lamar Hunt U.S. Open Cup as well as MLS Supporters’ Shield titles in 2004, 2008 and 2009. The 2017 campaign is the Black & Gold’s 19th season at historic MAPFRE Stadium -- the first soccer-specific stadium in the United States – where the club set single-season sellout records and hosted the 2015 MLS Cup. The club was purchased by PSV on July 29, 2013 as part of the privately held investment and management firm’s sports and entertainment business enterprise.

Description

MAPFRE Stadium is seeking an International Scout to evaluate prospective professional players for the first team.

Essential Duties & Responsibilities

  • Analyze video of prospective professional players for the first team
  • Analyze live matches of prospective professional players for the first team
  • Complete reports on prospective professional players

Required skills, experience & abilities

  • Minimum of 2 years of professional scouting experience
  • Proficiency with computers
  • Excellent written and oral communication skills
  • Flexible schedule and ability to travel

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Sales & Marketing: Ticket Sales
Manager of Membership Acquisitions - Columbus Crew SC (Columbus, OH)

Columbus Crew SC Overview

Columbus Crew SC (Soccer Club) is the first club in Major League Soccer and in 2015, Crew SC was crowned MLS Eastern Conference Champions in the organization’s 20th season. Owned and operated by Precourt Sports Ventures (PSV), it won its first MLS Cup championship in 2008 and also won the 2002 Lamar Hunt U.S. Open Cup as well as MLS Supporters’ Shield titles in 2004, 2008 and 2009. The 2017 campaign is the Black & Gold’s 19th season at historic MAPFRE Stadium -- the first soccer-specific stadium in the United States – where the club set single-season sellout records and hosted the 2015 MLS Cup. The club was purchased by PSV on July 29, 2013 as part of the privately held investment and management firm’s sports and entertainment business enterprise.

Description

Columbus Crew SC is seeking a Sales Manager with an ability to create a culture of driving new season memberships and generating revenue with a passion for growing careers. This position is responsible for managing multiple departments to generate revenue through the sale of new memberships with an emphasis on training and developing members of the outside sales staff.

The ideal candidate will be a highly-motivated, competitive, experienced sales professional who possesses the ability to manage & lead multiple teams. The candidate must also cultivate an environment in which opportunities are created for their staff to succeed. The position is based in Columbus, Ohio and reports to the Senior Manager, Ticket Sales.

Essential Duties & Responsibilities

  • Responsible for driving new memberships and revenue for the organization.
  • Create an overall business plan presented to Sr. Sales Management for accomplishing all New Membership and Revenue targets for the club.
  • Manage and mentor the Membership Acquisition and Outside Sales staff, including being a resource for training and continued development of the staff.
  • Conduct weekly sales trainings for Outside Sales department.
  • Responsible for recruiting staff for the Membership Acquisition and Outside Sales departments, including working closely with Sr. Sales Management in executing Crew SC Sales Training & Job Forum.
  • Generate and manage the distribution of leads utilizing CRM system for entire staff.
  • Create and devise campaigns to drive B2B and B2C membership acquisition opportunities.
  • Meet established new Membership Acquisition and Revenue goals.

Required skills, experience & abilities

  • Undergraduate degree required
  • Minimum of 3 year of Sports sales’ experience required
  • Sales Management experience preferred
  • Ability to lead a sales staff with various levels of experience
  • Ability to cultivate sales talents, identify strengths and weakness and provide disciplined approach to business
  • Committed to success of individuals personally and professionally.
  • High level of organization, attention to detail and ability to manage multiple priorities in a dynamic environment while meeting deadlines.
  • High proficiency in written and verbal communication including presentation skills
  • Ability to identify opportunities, develop strategies and determine creative solutions which result in successful revenue generation.
  • Knowledge of Microsoft Word, Excel and PowerPoint. Archtics and Salesforce experience a plus.
  • Ability to work some evenings, weekends and holidays.

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Sales & Marketing: Ticket Sales
Sales Development Program - Columbus Crew SC (Columbus, OH)

Columbus Crew SC Overview
Columbus Crew SC (Soccer Club) is the first club in Major League Soccer and in 2015, Crew SC was crowned MLS Eastern Conference Champions in the organization’s 20th season. Owned and operated by Precourt Sports Ventures (PSV), it won its first MLS Cup championship in 2008 and also won the 2002 Lamar Hunt U.S. Open Cup as well as MLS Supporters’ Shield titles in 2004, 2008 and 2009. The 2017 campaign is the Black & Gold’s 19th season at historic MAPFRE Stadium -- the first soccer-specific stadium in the United States – where the club set single-season sellout records and hosted the 2015 MLS Cup. The club was purchased by PSV on July 29, 2013 as part of the privately held investment and management firm’s sports and entertainment business enterprise.

Description

Columbus Crew SC is offering opportunities to join our Sales Development Program. The primary purpose of the Sales Development Program is to build practical experience and learn skills that develop participants’ ability to tailor ticket packages to potential clients.

The Sales Development Program offers an intimate knowledge of the Crew SC brand, products, and services as well as the techniques and processes needed to effectively sell to customers. Participants will also receive top-of-the-line sales training from current Crew SC professionals during the ten week program.

The Sales Development Program is strictly a training program to develop sales techniques and there is no fee to participate. Participants will be able to put these techniques into practice by selling Crew SC products and are eligible for commission on successful sales.

The Sales Development Program is a great option for a business professional or college student looking to break into the sports industry, and gain the necessary sales experience needed for an entry level sales position.  Talented professionals looking for career growth are also welcome to apply. Top performers may earn the opportunity to join the Columbus Crew SC’s Outside Sales staff in a full time capacity.  Many current Crew SC professionals have started in this role and moved up throughout the organization.

Opportunities & Responsibilities

  • Develop professional relationships with current clients for referral leads
  • Develop new ideas to generate further interest and sales of the products
  • Prospect and promote full and partial Season ticket packages for the Columbus Crew SC
  • Prospect and promote group and premium sales for the Columbus Crew SC
  • Creatively build and manage a pipeline
  • Build new relationships through cold calling, networking, and stadium tours
  • Provide high level of customer service

Required skills, experience & abilities

  • Available Tuesdays and Thursdays from 6:00pm – 8:00pm
  • Self-starter with a positive attitude, high-energy and a desire to succeed
  • Excellent communication skills; customer service-oriented
  • High school diploma is required. Undergraduate degree/in progress preferred
  • Able to work independently and with a team
  • Prior work or volunteer experience in similar roles a plus

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Apply for Future Notification Only: Future Notification
Future Consideration Notification/Update - MLS Teams (Various Locations, Various Locations)

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