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Technical Services: Computer Information Systems
Systems Administrator - Sporting Kansas City (Kansas City, MO)

Position Summary

The Systems Administrator assists in meeting Sporting Kansas City’s Information Technology needs by responding to requests, providing support and successfully completing the set-up, management and maintenance of IT related equipment.

Essential Functions

  • Install and maintain all company IT equipment.
  • Provide hands-on technical support for associate computers and printers (hardware, software, break/fix), as well as onboarding support for new associates.
  • Provide basic A/V technical support for conference room and meeting set-up.
  • Coordinate MACs (Moves, Adds, Changes) of computer, phone and audio-visual hardware.
  • Assist in the configuration and maintenance of domain user accounts, folders and policies.
  • Assist in the configuration and maintenance of company servers, both physical and virtual.
  • Maintain systems inventory and perform asset management functions.
  • Resolve complex technical problems with POS (Micros) and related systems, as well as remain aware of recurring problems and suggest solutions.
  • Develop and test POS technologies and report findings to IT Leadership.
  • Perform the installation and configuration of POS/Mobile/Retail applications, as well as regularly support and troubleshoot software.
  • Assist in gathering bid prices on equipment and supplies, as needed.
  • Effectively plan for future technological changes or expansions.
  • Enhance knowledge on the current IT market to stay up-to-date with existing and emerging technologies, as well as best practices and ideas.
  • Represent Sporting Kansas City and its related affiliates in a professional manner at all times.
  • Perform other related tasks as assigned.

Personal Attributes

  • Strong organizational, communications and interpersonal skills.
  • Ability to  organize work effectively, conceptualize and prioritize objectives and exercise independent judgment based on an understanding of organizational policies and activities.
  • Ethical.
  • Strong problem solving and analysis skills.
  • Technical capacity and savviness.
  • Patient.
  • Resourceful and insightful.
  • Responsive and dependable.
  • Analytical thinking skills.
  • Practice a high level of confidentiality.

Skills and Experience

  • Bachelor’s Degree in Computer Information Systems or other Technology related field preferred.
  • Minimum of one (1) to three (3) years of experience in computer repair, networking, phone system administration and security operations, as well as a minimum of one (1) year of experience with POS installation and maintenance.
  • A++ or other relatable courses and security certifications preferred.
  • Experience troubleshooting a wide variety of IT issues.
  • Strong working knowledge of Operating Systems and builds, including Windows 7, Mac OSX, iOS and Android.
  • Experience with Windows Servers and Domain concepts preferred.
  • VmWare and Citrix experience preferred.
  • Proficient in the Microsoft Office Suite, including Outlook, Word, Excel, PowerPoint and Calendar.

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