MLS Jobs


Current available jobs in Sales & Marketing:


» Box Office Ticket Seller - BBVA Compass Stadium (Houston, TX)
» 50/50 Raffle Seller - Chicago Fire Foundation - Chicago Fire Soccer Club (Bridgeview, IL)
» Matchday Emcee - Chicago Fire Soccer Club (Bridgeview, IL)
» Outside Sales Representative - Part-Time - Chicago Fire Soccer Club (Bridgeview, IL)
» ACCOUNT EXECUTIVE, GROUP SALES - COLORADO RAPIDS (DENVER, CO)
» ACCOUNT EXECUTIVE, SEASON TICKET SALES - COLORADO RAPIDS (Commerce City, CO)
» Inside Sales Representative - Columbus Crew SC (Columbus, OH)
» Account Executive, Membership Sales - D.C. United (Washington, DC)
» D.C. United Corporate Partnerships Intern - Fall 2017 - D.C. United (Washington, DC)
» Ticket Operations Assistant - D.C. United (Washington, DC)
» Account Manager, Business Development - FC Dallas (Frisco, TX)
» FC Dallas Foundation 50/50 Raffle Sales Associate - FC Dallas (Frisco, TX)
» Ticket Sales Phone Representative - FC Dallas, Toyota Stadium (FRISCO, TX)
» Senior Ticket Sales Executive - FC Dallas, Toyota Stadium (FRISCO, TX)
» 2017 Sponsorship Fall Internship Program - Houston Dynamo (Houston, TX)
» BILINGUAL Marketing Asisstant/Street Team - Houston Dynamo/Dash/BBVA Compass Stadium (Houston, TX)
» Graphic Designer - Houston Dynamo/Dash/BBVACompass Stadium (Houston, TX)
» Service Executive (Season Tickets) - LA Galaxy (Carson, CA)
» Session XXVI - Major League Soccer (MLS) National Sales Center (Minneapolis, MN)
» Cultural Liaison - Minnesota United FC (Golden Valley, MN)
» Ticket Operations Manager - Minnesota United FC (Golden Valley, MN)
» New Business Development Representative - Minnesota United FC (Golden Valley, MN)
» Ticket Operations and Analytics Coordinator - Minnesota United FC (Golden Valley, MN)
» Brand Ambassador - Minnesota United FC (Golden Valley, MN)
» Email Marketing Coordinator - New England Revolution (Foxboro, MA)
» Director, Digital Media and Content - New York City FC (New York, NY)
» Program Administrator (Temporary) - New York City FC (New York, NY)
» Premium Sales Manager - New York City FC (New York, NY)
» Account Executive - New York City FC (New York, NY)
» Box Office Rep - New York Red Bulls (Harrison, NJ)
» Inside Sales Consultant-Part-time - New York Red Bulls (Harrison, NJ)
» Game Day - 5050 Raffle Ticket Seller - Philadelphia Union (Chester, PA)
» Inside Sales Representative - Philadelphia Union (Chester, PA)
» Assistant, Creative Services - San Jose Earthquakes (San Jose, CA)
» Inside Sales Representative - San Jose Earthquakes (San Jose, CA)
» Coordinator, Marketing - San Jose Earthquakes (San Jose, CA)
» Director, Fan Relations - San Jose Earthquakes (San Jose, CA)
» 50/50 Raffle Ticket Seller - San Jose Earthquakes (San Jose, CA)


Sales & Marketing: Ticket Operations
Box Office Ticket Seller - BBVA Compass Stadium (Houston, TX)

Box Office Ticket Seller

Responsible for providing excellent guest service at all BBVA Compass Stadium events while selling and distributing tickets on the day of the event.

Duties include, but are not limited to the following:

  • Selling walk up tickets
  • Distributing Will Call tickets
  • Cash handling and reconciliation
  • General customer service
  • Provide stadium information and directions
  • Assist with problems/issues

Minimum Requirements:

  • High School diploma or equivalent required
  • Must to have at least one (1) year prior ticket selling/customer service experience, preferably in a sports/entertainment venue environment.
  • Must be available to work evenings, weekends, and holidays
  • Strong interpersonal and communication skills
  • Must be able to work in a fast paced environment
  • Must show commitment and willingness to provide excellent customer service
  • Must maintain a neat, clean, and well-groomed appearance per the Forever Orange Human Resources Policies and Procedures

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Sales & Marketing: Client Relations/Customer Service
50/50 Raffle Seller - Chicago Fire Foundation - Chicago Fire Soccer Club (Bridgeview, IL)

POSITION TITLE: 50/50 Raffle Seller

DEPARTMENT: Chicago Fire Foundation

REPORTS TO: Events and Development Coordinator, Chicago Fire Foundation/Community Relations

The Chicago Fire's goal on the field is to play hard and win. Its goal off the field is to contribute to the quality of life in Chicago and its surrounding communities. Through the Chicago Fire Foundation, the Fire is able to give back by developing programs that reach out to Chicagoland's community. Must be able to attend all remaining home matches.  See schedule here: https://www.chicago-fire.com/schedule   

POSITION SUMMARY:
The Chicago Fire Foundation is looking for high-energy, motivated sellers to join our 50/50 raffle sales team for the 2017 season.

JOB DESCRIPTION:

·         Sell 50/50 raffle tickets in an enthusiastic manner

·         Actively approach fans pre-game and in-game to explain the details of the 50/50 raffle program

·         Utilize portable electronic tablets and printers for the sale of tickets

·         Accurately handle all transactions and distribution of tickets

·         Answer fan questions regarding raffle program, as well as basic TOYOTA PARK and Chicago Fire        information

·         Understand the mission of the Chicago Fire Foundation

·         Represent the Club and Foundation as brand ambassadors

·         Time Requirement: Arrive 90 minutes before game time. Shift ends during the second half.

QUALIFICATIONS

·         Must be 18+ years old

·         Must have reliable transportation to TOYOTA PARK

·         Must be prompt and arrive to games on time

·         Must be a responsible, motivated individual with a competitive spirit

·         Must have superior customer service skills

·         Must demonstrate enthusiasm and passion for the Chicago Fire

·         Must be able to take and follow directions well

·         Must be able to work all remaining Chicago Fire home matches (June -October)

·         Prior customer service or sales experience is a plus

·         Candidates must be willing to work nights and weekends

Note: When you apply for this job online, you will be required to answer the following questions:

1. Do you have reliable transportation to and from Toyota Park? Y/N
2. Have you reviewed the Chicago Fire Home Game Schedule? Are you available for all remaining matches? Y/N


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Sales & Marketing: Broadcast Production
Matchday Emcee - Chicago Fire Soccer Club (Bridgeview, IL)

Matchday Emcee - Chicago Fire Soccer Club (Bridgeview, IL)

Full/Part:

Part

Category:

Sales & Marketing: Broadcasting

Description

The Game Day Emcee is essential to the gameday experience for all Chicago Fire matches. This position will host a 2-hour pregame festival (called “Fire Fest”). The Emcee is responsible for getting fans excited by engaging them with various games and prizes.

ESSENTIAL DUTIES & RESPONSIBLITIES:

  • Host a 2-hour pregame festival (“Fire Fest”), which include the following: interview and interact with fans before FIRE games; coordinate contests, or other pre-game competitions (e.g., asking questions of fans, awarding prizes); highlighting Corporate Partners in attendance.
  • Demonstrate a passion for being a part of the FIRE organization and for the sport of soccer.
  • Consistently self-evaluate performance in the role and bring new, creative ideas to improve while staying within the framework of his / her character.
  • Other duties and responsibilities as assigned by the Operations Coordinator.

JOB REQUIREMENTS:

  • High School Diploma or GED equivalent.
  • Previous experience as a host/emcee/on-air talent.
  • Must be 21 years of age or older.
  • Have extensive on-camera experience as a host or emcee in various capacities.
  • Possess a great voice that commands attention and delivers assigned messages with impact.
  • Commit to ALL FIRE home games and maintain a flexible schedule throughout the season for events associated with the team and its partners.
  • Physical ability to move self and equipment around Fire Fest to meet activation obligations.
  • Possess the intelligence necessary to comprehend scripts and adapt quickly to changes.
  • Possess a personality that engages and promotes interaction with fans.
  • Comfort performing in front of large crowds.
  • Strong time management and communication skills.
  • Must be able to take direction along with constructive criticism.
  • Competent knowledge of soccer and the FIRE organization.

Physical/Environmental Requirements:Job requires employee to function in a highly active and heavily crowded outdoor professional sports venue. Employee will be exposed to inclement weather of varying degrees. While performing the duties of this job, the employee is regularly required to stand for long periods of time, walk long distances, and climb up/down stairs. The employee is required to stoop, kneel, crouch, or sit and must lift and/or move up to 45 pounds.

Applicants must submit:

  • Resume
  • Cover Letter
  • Sample of work as video or YouTube link posted as answer to Job Question 3

Note: When you apply for this job online, you will be required to answer the following questions:

1. 1.Do you live in the Chicagoland / Northwest Indiana area?
2. 2. Are you able to commit to ALL Chicago Fire home games in 2017 and maintain a flexible schedule throughout the season for events associated with the team and its partners? (see full schedule here: http://www.chicago-fire.com/schedule)
3. 3. Please paste your work as a video or YouTube link in this response


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Sales & Marketing: Ticket Sales
Outside Sales Representative - Part-Time - Chicago Fire Soccer Club (Bridgeview, IL)

Please Note:  This is a Part-Time Position, $10.50/hour + Commission

Reports to:  Manager of Outside Sales

 Description:  The Chicago Fire Soccer Club is seeking an Outside Sales Representative. The Chicago Fire is seeking energetic, outgoing, and soccer-passionate individuals to represent the club at home game and events throughout the Chicagoland community. These candidates will be an integral part of all grassroots sales efforts via brand building and driving ticket sales throughout the Chicagoland area. This part-time, paid position aims to provide those seeking future sports employment with excellent resume-building grassroots sales, marketing, and events experience with a professional team.

 Responsibilities (include, but not limited to):

  • Represent the Chicago Fire Soccer Club at soccer and non-soccer related events such as youth soccer tournaments, festivals, picnics and community events throughout the Chicagoland area year round
  • Raise brand awareness and sell tickets at grassroots events
  • Exemplify the core characteristics of a strong sales culture  e.g. strong interpersonal skills, prompt and professional follow-through, openness to new ideas and suggestions, as well as exhibiting constant “Fire” enthusiasm toward internal and external contacts
  • Create and foster a positive sales culture within the sales team, as well as the entire front office
  • Represent the Chicago Fire and its respective partners/sponsors with enthusiasm, energy, pride, passion and professionalism
  • Additional responsibilities as assigned by the Outside Sales Manager

QUALIFICATIONS:

  • Must be at least 18 years of age
  • Ability to respond to any situation quickly and professionally
  • Comfort with public interactions and sharing knowledge of the Chicago Fire
  • Ability to work well on a team
  • Willingness to learn in a fast paced environment
  • Ability to work a minimum of 20 hours monthly which may include evenings, weekends and holidays as needed
  • Strong computer proficiency 
  • Bilingual, Spanish preferred - not required
  • Sales experience, although not required
  • Ability to lift at least 30 pounds at a time
  • Candidates must live in the Chicagoland area or able to relocate
  • Regular access to a car, a clean driving record, proof of auto insurance and a valid driver’s license
  • Ability to communicate with internal and external staff in addition to clients in a respectable, professional and enthusiastic manner.

Note: When you apply for this job online, you will be required to answer the following questions:

1. Do you have a flexible schedule with the ability to work a mix of weekdays, weekends, and holidays?
2. Are you bilingual? If yes, please list language(s)
3. What sales experiences do you have that uniquely qualifies you for this role?


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Sales & Marketing: Ticket Sales
ACCOUNT EXECUTIVE, GROUP SALES - COLORADO RAPIDS (DENVER, CO)

REPORTS TO: MANAGER, GROUP SALES

RESUME DEADLINE: JULY 5, 2017

SUBMIT RESUME TO: jobs@dsgpark.com

MINIMUM POSITION RESPONSIBILITIES:

·New group ticket sales for the Colorado Rapids.

·Prospects, networks, set appointments, and aggressively sells group ticket packages and events.

·Develops and executes group ticket sales promotions and events.

·Handles a high level of sales activity, including a minimum of 300 sales activities per week and 3 sales appointments per week. Sales activities include cold calls, social selling, e-mails, appointments, etc.

·Provides phone support and follow-up of ticket sales marketing campaigns.

·Meets defined sales goals.

·Full menu selling, including group sales, premium sales and new season ticket and partial plan sales for the Colorado Rapids.

·Represents, actively promotes, and sells team at events.  (Colorado Rapids games, outside ticket events, ticket on-sales)

MINIMUM POSITION QUALIFICATIONS:

·Bachelor’s degree or equivalent combination of education and experience.

·Minimum of one year outside/inside sales experience.

·Excellent understanding of sales process, prospecting and phone sales.

·Internally motivated with an acute attention to detail.

·Works well in a team environment.

·Strong written and verbal communication skills.

·Must possess the 5 Key Characteristics of a successful employee:  Passionate, Positive, Leadership, Hard Working and Open to Learning.

·Ability to quickly build rapport with customers and assess customer needs.

·Ability to work flexible hours, including evenings, weekends, and holidays.

·Must have transportation for appointments and ticket delivery.

·Ability to acquire or produce and maintain a valid Colorado driver’s license and meet company vehicle driving standards.

 

PREFERRED POSITION QUALIFICATIONS:

·Advanced sales training.

·Experience in B2B Sales.

·Minimum of one year professional sports industry experience.

·Firm understanding of Kroenke Sports ticket products and services.

·Passion for the sport of Soccer.

·Knowledge of Major League Soccer and the Colorado Rapids.

·Established client base or extensive knowledge of Denver Metro market.

Bilingual in English/Spanish a plus.


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Sales & Marketing: Ticket Sales
ACCOUNT EXECUTIVE, SEASON TICKET SALES - COLORADO RAPIDS (Commerce City, CO)

REPORTS TO: MANAGER, SEASON TICKET SALES

DEPARTMENT: TICKET SALES, COLORADO RAPIDS

RESUME DEADLINE: JULY 5, 2017

SUBMIT RESUME TO: jobs@dsgpark.com

MINIMUM POSITION RESPONSIBILITIES:

·New ticket sales focusing on Colorado Rapids Season Tickets, Partial Packages, Suites, Premium Products and Group Sales.

·Resourceful ability to prospect, network, set appointments, fill “pipeline” and aggressively sell all available ticket packages.

·Handles a high level of sales activity, including a minimum of 350 sales activities per week and 3 sales appointments per week. Sales activities include cold calls, social selling, e-mails, appointments, etc.

·Develop and execute season ticket ROI for business-to-business programs.

·Develop and execute group ticket sales promotions.

·Meets and exceeds defined sales goals.

·Maintains accurate records of all prospecting activities and closed sales.

·Represents, actively promotes, and sells team at events, including Colorado Rapids games, outside ticket events, and ticket on-sales.

 

MINIMUM POSITION QUALIFICATIONS:

·Bachelor’s degree or equivalent combination of education and experience.

·Minimum of one year outside/inside sales experience.

·Advanced sales training and knowledge of sales techniques.

·Internally motivated with an acute attention to detail.

·Works well in a team environment.

·Strong written and verbal communication skills.

·Ability to quickly build rapport with customers and assess customer needs.

·Ability to work flexible hours, including evenings, weekends, and holidays.

·Must have transportation for appointments and ticket delivery.

·Ability to acquire or produce and maintain a valid Colorado driver’s license and meet company vehicle driving standards.

 

PREFERRED POSITION QUALIFICATIONS:

·Firm understanding of Kroenke Sports ticket products and services.

·Passion for the sport of Soccer.

·Knowledge of Major League Soccer and the Colorado Rapids.

·Established client base or extensive knowledge of Denver Metro market.

·Bilingual in English/Spanish a plus.


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Sales & Marketing: Ticket Sales
Inside Sales Representative - Columbus Crew SC (Columbus, OH)

Columbus Crew SC Overview

Columbus Crew SC (Soccer Club) is the first club in Major League Soccer and in 2015, Crew SC was crowned MLS Eastern Conference Champions in the organization’s 20th season. Owned and operated by Precourt Sports Ventures (PSV), it won its first MLS Cup championship in 2008 and also won the 2002 Lamar Hunt U.S. Open Cup as well as MLS Supporters’ Shield titles in 2004, 2008 and 2009. The 2017 campaign is the Black & Gold’s 19th season at historic MAPFRE Stadium -- the first soccer-specific stadium in the United States – where the club set single-season sellout records and hosted the 2015 MLS Cup. The club was purchased by PSV on July 29, 2013 as part of the privately held investment and management firm’s sports and entertainment business enterprise.

Description

Columbus Crew SC is committed to developing future sales professionals and leaders in our organization and the sports industry. Crew SC is seeking Sales Representatives to join our Inside Sales Department. The opportunity includes initial training and on-going support from successful professionals in the industry and potential for advancement.

If you are interested in beginning a career in Major League Sports, have a willingness to learn and drive to excel, we can provide a solid foundation of skills that can lead to success within the Club and beyond.

Essential Duties & Responsibilities

  • Responsible for selling season memberships, partial plans, group outing ticket packages, suites, and premium hospitality to corporations and the general public
  • Meet or exceed monthly or yearly sales goals
  • Attend weekly sales meetings and training sessions
  • Develop and implement effective sales techniques by applying sales and service best practices, networking, prospecting, referral gathering, and personal database management
  • Build relationships to grow account base through repeat business and referrals
  • Conduct in-office appointments at MAPFRE Stadium as well as out of office appointments to increase new business opportunities
  • Positively contribute to the overall culture of the sales team through continued relationships with all team members
  • Provide excellent customer service to existing and new clients and supporters

 Required skills, experience & abilities

  • Undergraduate degree required
  • Sales experience preferred
  • Proficient in Microsoft Suite including PowerPoint, Word and Excel
  • Ability to communicate effectively with a diverse population, including strong written and verbal communication skills.
  • High attention to detail
  • Able to work independently and take initiative
  • Able to work some evenings, weekends and holidays

Applicants may be invited to attend Columbus Crew CS’s Sales Training and Job Forum. This forum offers you a chance to learn high-level ticket sales techniques, as well as showcase your abilities in an innovative training and interview experience. Led by Crew SC’s own sales and marketing executives, participants will leave with a more in-depth knowledge of what it takes to be successful in professional sports. Participants who demonstrate exceptional ability may also leave with a job offer from the Columbus Crew SC’s Inside Sales Team. The forum is a great way to start or advance your career in sports.


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Sales & Marketing: Ticket Sales
Account Executive, Membership Sales - D.C. United (Washington, DC)

POSITION SUMMARY:

The D.C. United sales team seeks a motivated and passionate individual looking to continue a career in sport sales by selling season memberships for our new, state-of-the-art $300 million dollar, soccer-specific stadium, Audi Field. An ideal candidate has a strong work ethic, is driven by meeting and exceeding sales objectives, and has prior ticket sales experience. Essential relationships will be derived from making outbound phone calls and incorporating social selling techniques to schedule face-to-face appointments at our new preview center.   

ESSENTIAL FUNCTIONS AND RESPONSIBILITIES:

  • Prospect and sell new season memberships for Audi Field and final year at RFK
  • Build relationships through phone calls, social selling, face-to-face appointments, and networking events
  • Play a crucial role in creating customer excitement around transitioning into Audi Field
  • Proactively seek new business through referrals and current clients
  • Create and implement sales strategies to produce new leads, referrals and sales
  • Represent yourself and D.C. United in a positive and professional manner
  • Meet or exceed daily and weekly expectations in regards to outbound activity and appointments
  • Meet or exceed assigned sales goals
  • Assist with game day responsibilities of sales department

 

NONESSENTIAL/SUPPORTIVE SKILLS AND EXPERIENCE:

In addition to performance of the essential functions, this position may be required to perform a combination of the following supportive functions, with the percentage of time performing each function to be solely determined by the supervisor based upon the particular requirements of the company.

  • Represent yourself and D.C. United in a positive and professional manner

  • Assist with game day responsibilities of sales department

  • Provide the highest level of customer service to our fans.

  • Participate in weekly sales meetings and training opportunities.

  • Be a positive influence within our department, our club and our community

  • Be innovative!  Bring new ideas to the team on how we can grow our fan base

 

 

SUCCESS FACTORS/JOB COMPETENCIES:

 

  • Process-oriented, highly organized, able to work well under pressure and meet deadlines.

  • Motivated self-starter with entrepreneurial leadership tendencies and a positive attitude

  • Willingness to learn in a fast paced environment

  • A passion to be a STAR as a sales professional in the sport industry

  • Bilingual (Spanish) language skills a plus but not required

  • Willingness to work outside normal business hours to maintain a strong relationship with the youth soccer market

 

 

QUALIFICATIONS REQUIRED:

  • Bachelor’s degree required
  • A passion to grow a career as a sales professional in the sport industry
  • 1-2 years of sales experience. Prior sport sales experience industry is preferred
  • Ability to influence and communicate with C-Level clients
  • Excellent interpersonal and communication skills
  • Motivated self-starter with a contagiously positive attitude and leadership qualities
  • Willingness to learn in a fast paced environment
  • Ability to work flexible hours, including but not limited to evenings, weekends and holidays

 

PHYSICAL DEMANDS AND WORK ENVIRONMENT:

       

The physical demands and work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions, otherwise note that we have normal working conditions with the absence of disagreeable elements.

 

                •      Must be able to use a computer

        •      Must be able to write, type and use phone system

Note: When you apply for this job online, you will be required to answer the following questions:

1. Yes or No: Are you authorized to work in the U.S.?
2. Yes or No: If authorized, would you need work sponsoriship at any point in time?


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Sales & Marketing: Corporate Sponsor
D.C. United Corporate Partnerships Intern - Fall 2017 - D.C. United (Washington, DC)

D.C. United Corporate Partnerships Intern - Fall 2017

 

Description:

The D.C. United Corporate Partnership Intern will work closely alongside front-office staff, on the relationships involving D.C. United's official Corporate Partners.  Interns will gain hands-on experience in a professional setting and be given the opportunity to polish up skills learned in the classroom. Corporate Partnership Interns will develop a strong understanding of the processes behind new partner acquisition/corporate development as well as partnership marketing and activation. Interns will learn how to use research and analytical tools, and will be asked to apply critical and creative thinking while working on various projects. This is a nonpaid internship.

Essential Duties and Responsibilities (including but not limited to the following):

• Assist in planning and implementing special events and hospitality programs both on-site and off-site

• Assist with partner recaps and activation plans

• Assist with game day operations, client management, and general account activation
• Facilitate and execute specific partner game day promotions

• Help assist in designing and creating partnership elements and proposals
• Manage inventory of merchandise and premium items
• Research activation concepts for partners as needed

• Attend all home matches at RFK Stadium and activation events (off-site and on-site)

• Other tasks and projects as assigned

Knowledge/Skills/Abilities

• Strong work ethic, positive attitude, and passion for working in sports  

• Willingness to take the initiative and desire to learn

• Excellent verbal and written communication skills

• Ability to think strategically and problem-solve independently

• Strong time management and organizational skills

• Ability to maintain a professional demeanor in the presence of clients and players

• Proficient in MS Office Suite

 

Note: When you apply for this job online, you will be required to answer the following questions:

1. 1.YES/NO Do you have a place to reside in the Washington, DC metro area?
2. 2.YES/NO Do you have a personal laptop?
3. 3.YES/NO Will you receive college credit for this internship?
4. 4.YES/NO Are you available to work from August 2017 – December 2017 including all home
5. 5.YES/NO Are you be able to commit 2-3 full days during the week to this internship?
6. 6.YES/NO Do you have Photoshop and Adobe Illustrator experience?


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Sales & Marketing: Ticket Operations
Ticket Operations Assistant - D.C. United (Washington, DC)

Overview: The Ticket Operations Assistant will support the Ticket Operations department for D.C. United through working in the box office on match days with varying responsibilities, providing support to full-time ticket operations staff on non-match days, and collaborating with different departments within the organization when necessary.

Essential Functions:

  • Match Day Ticket Operations functions including selling tickets, will call, and customer service
  • Assist in the  processing and delivery of ticket orders
  • Data research, collection, and organization
  • Work on ticketing projects as assigned by supervisors
  • Help support other departments as necessary

Requirements:

  • We are looking for a candidate that will be able to work 2017 D.C. United match days and a part-time schedule during the week
  • Knowledge of Microsoft Office
  • Ability to work with computers and learn a computer based ticketing system
  • High level of professionalism, customer service, and attention to detail
  • Excellent teamwork and communication skills
  • A desire to learn about the ticket industry

Preferences, but not required:

  • Bachelor’s degree from an accredited college or university  
  • Experience in customer service
  • Experience in sports industry

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Sales & Marketing: Sales & Marketing Management
Account Manager, Business Development - FC Dallas (Frisco, TX)

The Account Manager, Business Development for FC Dallas leads and drives business development in new or emerging markets by generating revenue, creating business partners and renewing contracts.

The Account Manager works closely with the department Senior Director to influence the sales growth of FC Dallas owned/managed properties, with a direct focus on FC Dallas, Toyota Stadium and Toyota Soccer Center, and the National Soccer Hall of Fame.

Essential Duties:

  • Serve as a Corporate Partnerships revenue generator, focused on creating innovative solutions for next generation FC Dallas partners.
  • Consistently exceed daily call and appointment targets while using traditional and innovative interpersonal communication tactics.
  • Work with Senior Director to preform analysis, research and planning to assure that the objectives and budgets are met for each event property.
  • Responsible for selling complex sponsorship assets that include on-site branding, digital media platforms, traditional media, and experiential space packages to assigned event properties.
  • Identifies and cultivates brands/marketing executives within targeted accounts who make event marketing and media decisions.
  • Plan and execute partnership and sponsorship pitch presentations and proposals to new and existing clients.
  • Successfully addresses client concerns, questions and objections to close sponsorship deals.
  • Negotiate sponsorship assets/deal points. Take ownership of all processes leading up to and finalizing partnership and sponsorship deals.
  • Responsible for keeping sales management apprised of progress toward established revenue goals and of the progress in closing identified prospects. Uses department CRM system to track sales activity and client contact information.
  • Work closely with Event Operations and Partnership Activation Team to ensure successful execution of deal points.
  • Host and Entertain Prospective Clients at specific FC Dallas events.

Required Qualifications:

  • A minimum education level of: BA/BS Degree (4-year) in a related field.
  • 2-4 years of industry-related work experience
  • Strong natural selling skills with proven experience in pitch and strategic positioning.
  • Proven track record of negotiating with the ability to improvise.
  • Must have the ability to network and create relationships while working efficiently in a fast-paced sales environment.
  • Understanding of the presentation and proposal development process
  • Renowned selling record and contacts.
  • Expertise in identifying opportunities, developing strategies and negotiating creative solutions.
  • Exemplary problem-solving, communication and presentation skills.
  • Ability to synergize the efforts of individuals and teams from multiple business units to accomplish the goals of the company.
  • Must have a high degree of poise and professionalism when interacting with internal and external clients
  • Thorough knowledge of Microsoft Office Suite (Word, Excel, Outlook, PowerPoint); and ability to learn required business Systems.

Note: When you apply for this job online, you will be required to answer the following questions:

1. Yes/No: I have knowledge of Major League Soccer and FC Dallas?
2. Yes/No: I have at least 2-4 years of industry-related work experience?
3. Yes/No: I have previous experience in presentation, proposal and negotiating skills?
4. Yes/No: In the past seven years, have you been convicted of a crime, other than a minor traffic violation? If yes, describe in full below: (will not necessarily exclude you from consideration)


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Sales & Marketing: Promotions
FC Dallas Foundation 50/50 Raffle Sales Associate - FC Dallas (Frisco, TX)

This position will be the driving sales force behind the 50/50 Raffle Program benefiting the FC Dallas Foundation. This seasonal position will start in late March and run through the conclusion of the playoffs for all FC Dallas games.

A 50/50 raffle is a raffle that will take place at all home games of the team in accordance with Texas law, where one lucky winner will receive 50% of the jack pot (after allowable expenses) from that game, while the team foundation and a beneficiary will split the other 50% of the net proceeds.

The ideal candidate will be a punctual, hard-working and enthusiastic salesperson with excellent communications skills. This employee will be responsible for the sale of raffle tickets at each match to help benefit the charities selected by the FC Dallas Foundation as well as the foundation.

Job Duties:

  • Game night selling of raffle tickets to FC Dallas fans within Toyota Stadium in either a stationary kiosk location or as a roaming sales representative.
  • Accepting and accounting for large sums of cash at each match.
  • Communication of the 50/50 raffle rules and procedures clearly to potential customers.
  • Reconciling sales at the end of the match.

Note: When you apply for this job online, you will be required to answer the following questions:

1. Yes/No: I am at least 18 years of age?
2. Yes/No: I have previous customer service experience?
3. Yes/No: I have previous cash handling experience?
4. Yes/No: In the last seven years, have you been convicted of a major violation other than a minor traffic violation? If yes, please explain. Will not necessarily exclude you from consideration.
5. Yes/No: I can stand for long periods of time?
6. Yes/No: I can work in outdoor weather conditions to include extreme heat, cold or rain?
7. Yes/No: I can work a varied schedule to include nights, weekends and holidays?


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Sales & Marketing: Ticket Sales
Ticket Sales Phone Representative - FC Dallas, Toyota Stadium (FRISCO, TX)

Major League Soccer - FC DALLAS located at Toyota Stadium & Soccer Center is a first-of-its-kind facility located in Frisco, Texas. Toyota Stadium is the future home of the National Soccer Hall of Fame.

Toyota stadium & Soccer Center is a first-of-its-kind facility located in Frisco, Texas. The complex features two major components: a 20,000 seat, state-of-the-art pro stadium immediately adjacent to a sports park with 17 championship-quality sports/soccer fields. Toyota Stadium and Soccer Center is in use over 300 days per year, showcasing a wide variety of local, regional, national and international events.  Toyota Stadium is the future home of the National Soccer Hall of Fame.

    

The Ticket Sales Phone Representative will be responsible for reaching out to individuals who have been researched by our management team. The role is solely responsible for making calls, generating leads and selling tickets.

Essential Duties and Responsibilities:

-Contact prospective clients via phone per daily/weekly campaign efforts, which will be provided to you 

-Manage your pipeline of prospects through a series of commitment to a close 

–Selling Season Memberships, groups packages, and partial packages

-Demonstrate commitment to teamwork and ability to adhere to company policies and procedures.

-Attend and actively participate in daily and weekly department meetings.                                                                  -Maintain accurate records of all activities and closed sales.

- All other duties as assigned.

Qualifications:

- Ability to meet tight deadlines and work well under pressure.

- Strong organizational skills, time management skills and attention to detail required.

- Strong verbal and written communication skills with an emphasis on business writing skills.

- Ability to prioritize and manage multiple tasks/projects

- Ability to work independently without supervision, be self-directed and demonstrate initiative.

- Strong team synergy skills and ability to work collaboratively with others whom you have no direct authority over.

- Excellent ability to establish rapport with others and ability to build strong interpersonal relationships.

- Exhibit good judgment and decision-making skills

- Willingness to work a flexible schedule including nights and weekends and be on-call as necessary based on the changing priorities of the department.

Preferred Qualifications: 

- Bachelor’s degree preferred

- Bilingual skills a plus

- Prior experience in ticket sales, telemarketing, appointment scheduling or cold-calling techniques is preferred, but not required.

Note: When you apply for this job online, you will be required to answer the following questions:

1. Yes/No: I am comfortable with working in a role/environment that requires me to focus solely on contacting prospective clientele?
2. Yes/No: I can read/speak Spanish?
3. Yes/No: I have knowledge of FC Dallas and Major League Soccer?
4. Yes/No: My schedule is flexible which can include nights, weekends and holidays?
5. Yes/No: In the last seven years, have you been convicted of a major crime other than a minor traffic violation? If yes, please explain (will not necessarily disqualify you for a position.)


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Sales & Marketing: Ticket Sales
Senior Ticket Sales Executive - FC Dallas, Toyota Stadium (FRISCO, TX)

Major League Soccer FC DALLAS located at Toyota Stadium & Soccer Center is a first-of-its-kind facility located in Frisco, Texas. Toyota Stadium is the future home of the National Soccer Hall of Fame.

The complex features two major components: a 20,000 seat, state-of-the-art pro stadium immediately adjacent to a sports park with 17 championship-quality sports/soccer fields. Toyota Stadium and Soccer Center is in use over 300 days per year, showcasing a wide variety of local, regional, national and international events.  This position provides a competitive compensation and benefits package. 

Essential Duties and Responsibilities:

- Sell full season tickets, group tickets, etc. for FC Dallas season events via: Cold calling, Lead Generation at home games, Prospecting / Profiling, Networking at outside events, Seeking and implementing sales and service best practices and thorough date capture and personal database management

- Create and develop new business by regularly pitching new prospects through stadium tours, external appointments, and phone prospecting.

- Work FC Dallas home games: staffing designated ticket sales stations, fulfilling events, visiting newly-sold customers, and prospecting new sales.

- Demonstrate commitment to teamwork and ability to adhere to company policies and procedures.

- Attend and actively participate in daily and weekly department meetings.

- Attend outside events with the purpose of selling ticket packages 

- Maintain accurate records of all prospecting activities and closed sales. 

- All other duties as assigned.

Qualifications:

- Bachelor’s degree preferred or equivalency of two (2) years of successful work experience required

- Proficient in Microsoft Office, Outlook, Excel, Word, PowerPoint and other related computer skills required.

- Ability to meet tight deadlines, high energy and work well under pressure.

- Strong organizational skills, time management skills and attention to detail required.

- Strong verbal and written communication skills with an emphasis on business writing skills.

- Ability to prioritize and manage multiple tasks/projects

- Ability to work independently without supervision, be self-directed and demonstrate initiative.

- Strong team synergy skills and ability to work collaboratively with others whom you have no direct authority over.

- Excellent ability to establish rapport with others and ability to build strong interpersonal relationships.

- Exhibit good judgment and decision-making skills

- Willingness to work a flexible schedule including nights and weekends and be on-call as necessary based on the changing priorities of the department.

Preferred Qualifications: 

- Bilingual skills a plus

- Prior experience in ticket sales, appointment scheduling or cold-calling techniques is preferred, but not required.

Note: When you apply for this job online, you will be required to answer the following questions:

1. Yes/No: I have two (2) years of experience within sales in sports/ entertainment particularly or a similar role?
2. Yes/No: My experience reflects working in a high volume sales environment?
3. Yes/No: I have knowledge of FC Dallas and Major League Soccer?
4. Yes/No: My elevator pitch on selling FC Dallas is as follows:
5. Yes/No: My schedule is flexible which can include nights, weekends and holidays?
6. Yes/No: I can read/speak Spanish?
7. Yes/No: In the last seven years, have you been convicted of a major crime other than a minor traffic violation? If yes, please explain (will not necessarily disqualify you for a position.)


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Sales & Marketing: Sponsorship Services/Activation
2017 Sponsorship Fall Internship Program - Houston Dynamo (Houston, TX)

HOUSTON DYNAMO

2017 SPONSORSHIP FALL INTERNSHIP PROGRAM

The Houston Dynamo organization is seeking two (2) Sponsorship Interns for the fall of 2017. The Houston Dynamo Sponsorship Intern program provides hands-on experience with the various duties and responsibilities required to coordinate a successful professional sporting event.

JOB DESCRIPTION

Office:

  • Assisting the Partnership Marketing staff in executing all partner contractual elements
  • Support the Marketing and Dynamo Charities departments on sponsor programs and initiatives
  • Event planning and execution of partner related events at our stadium, training facility and various other venues (networking, appreciation and educational events, among others)
  • Game day execution of partner promotions and activations
  • Tracking added value for partner including, but not limited to ticket plan promotions, social media, game day giveaway promotion, etc.
  • Representing the Houston Dynamo at sponsored events including player, 713 Squad and Dynamo Diesel appearances
  • Administrative tasks such as mailing, database upkeep, electronic filing, etc.
  • Set up and tear down of partner related elements at games and community events
  • Composing season recaps
  • Other duties as assigned

Game Days: Arrival time is approximately six (6) hours before kickoff (lunch provided) and departure time is approximately one (1) hour after the game ends (varies by length of postgame player meet and greets). Day of game responsibilities may include, but are not limited to:

  • Texas Street Fest Activation Area: this is the Dynamo pregame festival area where partners set up tents and have interactive games and giveaways for fans. Interns will help partners with various areas of need (i.e., logistical setup, marketing support, coordination details, etc.).

  • Partner-Branded Activation Support: provide assistance and support with implementation and coordination of activation programs for Dynamo partners; including but not limited to, Audi Suite Parking Lot, Bud Light Beer Garden, etc.

  • Pre-game Ceremonies Coordination: escorting clients/fans to watch pregame warm-ups, implementing ceremonial “first kick” and client team photo.

  • Halftime Promotions: escorting guests for bubble soccer/relay race, military ceremony, etc.

  • In-game Promotions: coordinating selection of participants/winners, awarding prizes, coordinating with production team.

  • Post-Game Player Meet & Greets: help set up area (setup/teardown, coordination of player autograph signings, partner branding, etc.), along with other logistical details required to conduct program.

COMPANY GUIDELINES & REQUIREMENTS

  • Intern positions will not be scheduled to work more than twenty eight (28) hours per week under any circumstance. This includes time spent at events, matches, trainings, and in the office.

  • All interns must be students enrolled in post-secondary education.

  • In the case of a credit receiving internship, both the intern and their educational institution must agree that our internship policies will qualify the intern to receive credit.

  • Candidates must exhibit a “team first” attitude.

  • Candidates must have the ability to maintain a professional demeanor in the presence of clients, players, VIPs.

  • Candidates must exhibit a strong desire to learn and a strong work ethic.

  • Candidates must exhibit a positive outlook that values customer service.

  • Candidates must exhibit a passion to succeed in the sports industry.

  • Candidates must be flexible and able to adapt to various needs.

  • Candidates understand positions are unpaid and do not entitle individual to future employment with club.


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Sales & Marketing: Marketing
BILINGUAL Marketing Asisstant/Street Team - Houston Dynamo/Dash/BBVA Compass Stadium (Houston, TX)

The Houston Dynamo and Houston Dash are seeking part-time dynamic, enthusiastic and outgoing individuals to serve as Marketing Assistants.

Marketing Assistants serve as key community ambassadors for the Dynamo and Dash at a variety of public events in the Houston area and at home games for both teams. Their mission is to interact with potential and existing fans, providing information and collateral as well as ticketing opportunities. These motivated individuals also execute interactive contests and giveaways. Other opportunities within sponsorship, team-related activities, marketing and public relations also exist as a part of this program.

Required Qualifications:

The individual must possess the following knowledge, skills and abilities as well as be able to effectively communicate and demonstrate that he or she can perform the essential functions of the job, with or without reasonable accommodation.

  • Bilingual (English & Spanish)
  • Enthusiastically interact and communicate with fans at Dynamo and Dash games as well as community and sponsor events
  • Facilitate activation at events, while providing superb customer service and displaying excitement about the organization
  • Have a working knowledge of US and international soccer, team promotions and current ticket programs
  • Distribute Dynamo and Dash collateral during events and promotions
  • Assist in set-up and breakdown of interactive tent and event display
  • Available to work Dynamo and Dash game days as well as other International games/events that may be associated with the organization
  • Drive promotional vehicle; must have a good driving record and valid Texas driver’s license
  • Ability to work evenings, holidays and weekends

Preferred Qualifications:

  • Experience working promotional events
  • Hold or working towards a degree in marketing or related discipline
  • Moving and lifting objects that exceed 50 lbs.

Note: When you apply for this job online, you will be required to answer the following questions:

1. Are you fluent (read, write, speak) in Spanish?


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Sales & Marketing: Graphic Design/Creative Services
Graphic Designer - Houston Dynamo/Dash/BBVACompass Stadium (Houston, TX)

Position Overview:

The Graphic Designer will assist in in the creation of content for the Houston Dynamo, Houston Dash, and BBVA Compass Stadium programming and events. The Graphic Designer / Sales Administrator will be responsible for development and management of all text and image libraries and will work directly with the Clubs Graphic Design Manager to source materials and vendors needed for hard and soft copies of presentations.  The successful candidate will also be required to assist the Partnership Marketing team with sponsor related events at the stadium on game day, and other sponsorship related activities, when needed.

Popular Benefits:

·         401K

·         Paid Holidays & Vacations

·         Paid Sick Leave

·         Casual Dress/Atmosphere

ESSENTIAL FUNCTIONS:

•  Assist in the creation of print materials such as flyers, brochures, posters, postcards, direct mail pieces and invitations

•  Assist in the design and illustration of graphic materials including logos, signage and website images

•  Assist with photo editing and manipulation of graphics for sponsor mockups and marketing presentations

•  Creation of website ad banners and email blast creative, and ability to support design initiatives of HoustonDynamo.com and team microsites

•  Assist with preparation of projects including finding useable photos, scanning and photography

•  Manage all graphic design requests from across the Houston Dynamo organization and their partners, and assist with sponsorship presentations and PowerPoint templates

•  Assist with other duties as necessary

SPECIFIC JOB KNOWLEDGE, SKILL AND ABILITY:

·   Excellent design sense, strong conceptual ability, cutting edge design skills and creativity

·   Understanding of photography and an eye for photos that will convey necessary messages for design goals

·   Ability to multi-task and meet aggressive deadlines

·   High level of interest, involvement and enthusiasm

·   Excellent communication skills required, and grammatical, spelling, proofreading abilities are preferred

·   Willingness to work both individually and in a team environment, and ability to take design direction and criticism is a must

·   Dependable transportation to the downtown Houston area

·   Flexible work schedule, including holidays and weekends

QUALIFICATIONS AND SKILLS:

  • 2-4 years of graphic or commercial art experience OR any equivalent combination of experience and/or education from which comparable knowledge, skills and abilities have been achieved

  • Expertise with Adobe Creative Cloud (Illustrator, Photoshop, InDesign) and Mac OSX

  • Strong working knowledge of Microsoft Office (Outlook, Excel, Powerpoint)

  • Photography and motion graphics experience strongly preferred, but not required

  • Bilingual candidates preferred


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Sales & Marketing: Ticket Sales
Service Executive (Season Tickets) - LA Galaxy (Carson, CA)

Anschutz Entertainment Group, Inc. (“AEG”) is a subsidiary of The Anschutz Company and one of the leading sports and entertainment presenters in the world. AEG owns a collection of companies including multi-use facilities such as STAPLES Center and StubHub! Center in Southern California, several sports franchises including the Los Angeles Kings (NHL) and Los Angeles Galaxy (MLS) and AEG LIVE, one of the world's leading concert promotions and touring companies. AEG is also currently overseeing the development of L.A. LIVE, 4 million sq. ft. downtown L.A. sports, residential and entertainment district.

POSITION PURPOSE:

LA Galaxy Service Executives oversee and manage relationships with Galaxy Season Ticket Members. They are responsible for maximizing season ticket renewal percentages by providing outstanding customer service, developing personal and long term relationships with their clients, and proactively overcoming objections and challenges that may hinder their clients’ likelihood of renewing. Relationships will be built through systematic and meaningful contact including outbound calls, out-of-office face to face appointments, personalized letters, game day seat visits, customized emails, prompt responses to inbound calls, and other special team-related events.  LA Galaxy Service Executives are trained in ticket sales and must be experts in all facets of the ticket sales approach.

A core function of LA Galaxy Service Executives is proactively and aggressively generating new revenue through each Season Ticket Member via ticket add-ons, upselling, cross-selling, and generating referrals. Members of the Service Team will also provide support to the LA Galaxy’s ticket sales team by performing vital day-to-day functions, as assigned, that position the team for continued growth.

Ultimately each LA Galaxy Service Executive will be responsible for managing a portfolio of LA Galaxy season ticket revenue and renewing and increasing that portfolio by providing a service level that is of the highest standard. By creating and maintaining this level of service excellence, both in individual interactions with Season Ticket Members and in joint efforts with fellow LA Galaxy Season Ticket Service Executives, they will increase customer loyalty and renewal percentages, generate additional revenues, and distinguish the LA Galaxy from other teams in the Los Angeles area and throughout professional sports.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

  • Retention and renewal of LA Galaxy Season Ticket Members
  • Develop and maintain positive personal relationships with LA Galaxy Season Ticket Members via out-bound calls, out-of-office face to face appointments, personalized letters and emails
  • Be experts in understanding and using MLS ticket sales best practices
  • Make a minimum number of touch points per Season Ticket account per year, depending upon profile of each account
  • Provide prompt, thorough, and courteous responses to all inbound customer communication – phone calls, emails, mail, etc.
  • Implement and execute all amenities, benefits, and events for Season Ticket Members
  • Respond to all Season Ticket Member service needs such as customer service issues, ticket exchange and add-on requests, financial billing, and other ticketing and team-related questions
  • Utilize CRM system to track and report progress of relationships with all Season Ticket Members, as well as to ensure client profiles are always up-to-date
  • Create, manage, and analyze all data from ticket sales surveys to improve department efficiency, retention rates, and customer satisfaction and loyalty
  • Work sales table at LA Galaxy events
  • Generate new revenue referrals through up-selling, cross-selling, and uncovering account referrals
  • Take part in department-wide outbound call campaigns
  • Other duties as assigned by the Manager of Season Ticket Sales and Service and other sales managers

SUPPORTIVE DUTIES AND RESPONSIBILITIES

  • Monitor, respond to or re-route all incoming communications to general Galaxy voice mail and email inboxes
  • Ensure marketing, ticket operations, and PR have all accurate ticket sales package information for website updates, order form updates, press releases, and ticketing system requirements
  • Generate appropriate lists in conjunction with ticket sales management to support ticket sales initiatives
  • Maintain effective and efficient CRM database
  • Review and document fan complaints
  • Proactively build service and experience networks and database of ideas

SPECIFIC JOB KNOWLEDGE, SKILL AND ABILITY

The individual must possess the following knowledge, skills and abilities and be able to explain and demonstrate that he or she can perform the essential functions of the job, with or without reasonable accommodation, using some other combination of skills and abilities.

  • A burning desire to help set the standard for client experience and retention departments in the sports industry
  • A passion for maximizing clients’ revenue potential by identifying cross-selling, corporate, and Rising Stars sales opportunities
  • Genuinely excited about providing an outstanding level of customer service
  • Exemplary self-discipline, professionalism, pride and work ethic
  • Outstanding listening, written, and verbal communication skills
  • Team-oriented with a proactive positive attitude
  • Willingness to take initiative and ownership of projects
  • Detail orented with ability to multi-task effectively wand with a sense of urgency, sometimes under a high level of stress
  • Excellent organizational and time management skills
  • Proven to be reliable, diligent, self-motivated and dedicated
  • Ability to reason and problem solve. Define problems, collect data, establish facts, draw valid conclusions, make independent decisions, and exercise independent judgment and discretion
  • Quality presentation skills – ability to create, analyze, interpret, and present reports and correspondence
  • Creativity and ability to see ideas through to successful execution
  • Enthusiasm for and/or experience in professional sports sales and/or service
  • Thoroughness and attention to detail
  • Compliance with organizational directives
  • Flexible hours required: working evenings/nights, weekends and holidays

QUALIFICATIONS, EDUCATION, FORMAL TRAINING, AND EXPERIENCE

  • Bachelors degree in communications, sports, business, marketing or related field preferred
  • High proficiency in Microsoft Word, Microsoft Excel, Internet use, and other basic computer usage
  • Experience and training in Customer Relations Management system preferred
  • Familiarity with basic tenets of sales and customer service, sports industry specific a plus
  • Bilingual English and Spanish a plus
  • Licenses or certificates – none specifically required.
  • Grooming – employee must maintain a neat, clean and well-groomed appearance. Good hygiene & professional appearance required.  Business attire in office and during events. Employees may be required to wear Galaxy attire (to be provided) when representing the Galaxy in public.
  • Work Environment – at times the noise level may be loud (especially during games).

COMPENSATION

Competitive base salary plus performance-based commissions and bonuses

OTHER

This position is a critical one for the Galaxy ticket sales department and therefore for the entire organization.  The ideal candidate brings enthusiasm, solid experience, the ability to perform one’s core functions with the highest quality while proactively seeking new ways to improve our organization’s interactions with fans, and the desire to make fans’ experiences with the Galaxy positive and memorable.


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Sales & Marketing: Ticket Sales
Session XXVI - Major League Soccer (MLS) National Sales Center (Minneapolis, MN)

Start Date: September, 2017

The Opportunity: The MLS National Sales Center is seeking positive and passionate individuals to enter an intensive and highly selective two-to-four month sales training program. The National Sales Center is a performance-based program which allows successful NSC Trainees the opportunity to interview for sales positions at MLS Clubs.

Success Rate: The MLS National Sales Center has produced over 215 hires for 24 MLS clubs over 23 sessions.

How NSC Trainees will Succeed: NSC Trainees are put through a world-class sales training process gaining in-depth knowledge of MLS Ticket Sales by working with MLS clubs and partners, selling premium inventory, season tickets, mini plans, and group tickets. Trainees will primarily use phone and email to market and sell packages, but will also have the opportunity to practice face-to-face selling in select instances. Each NSC Trainee is also provided day-to-day mentoring by upper-level MLS executives.

Success throughout Your Career: We believe a solid foundation allows the opportunity for advancement. In the six years of the NSC’s existence, over 30 NSC Alumni have risen in the ranks to move into management roles at various MLS Clubs.

Who is Best for this Position: The best candidates for this position must be driven, positive, and have a PASSION for soccer. Specifically, the best individual will meet all the criteria below:

  • Bachelor’s Degree from an accredited college and commitment to be a soccer sales industry leader
  • Ability to participate in entire two-to-four month curriculum (evening, weekend, and potential holiday hours)
  • Ability to work as a team player
  • Proficient in basic computer software programs
  • Strong organizational and communication skills
  • Excellent customer service skills
  • Willingness to learn
  • Ability to move to Blaine, MN at the National Sports Center for the duration of the program
  • Ability to relocate to an MLS Club immediately following the training session

About this Application: Please include a video elevator pitch in your application stating the following:

  • Your Name
  • Your School
  • Graduation Date
  • Why you are passionate about soccer and sales

Check out John Elliano and Griffin Booth (LA Galaxy)’s elevator pitches:





Click here to find out more about the MLS National Sales Center Experience.

Note: When you apply for this job online, you will be required to answer the following questions:

1. Are you able to move to Minneapolis, MN for the entire 2 to 4 month training program (evenings, weekends, and possibly holiday hours)?
2. Yes/No: Are you willing to relocate to an MLS club following the training session?
3. Yes/No: Will you now or in the future require sponsorship to work in the United States?


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Sales & Marketing: Ticket Marketing
Cultural Liaison - Minnesota United FC (Golden Valley, MN)

About Us
Soccer is the global game and the fastest growing sport in the country, and Minnesota United FC (MNUFC) is at the center of growth of the game in the Twin Cities and greater Minnesota. MNUFC is dedicated to growing professional soccer in Minnesota—2017 marks MNUFC’s inaugural season in Major League Soccer. Our position as a growing sports franchise creates a unique atmosphere where "start-up" meets pro sports team. In addition to our fast-paced environment with hard-working, collegial, energetic coworkers, we offer generous benefits, a forward-thinking culture, and the opportunity for career growth. We value creativity, dedication, curiosity, diversity, knowledge, and confidence.

Job Description
The Cultural Liaison is a part-time position, where the primary focus is prospecting new clients for the purpose of creating ticket sales and marketing opportunities, as well as promoting brand awareness and building positive relationships between Minnesota United and diverse communities.  This position will be responsible for assisting the Ticket Sales and Communications/Marketing department. You will receive dedicated training and you will learn techniques to maximize your verbal and written business communication skills. This position is located in Golden Valley, MN.

Essential Duties and Responsibilities
•    Prospecting new clients to drive ticket sales, marketing opportunities, and brand awareness
•    Assist with community engagement efforts and building/maintaining community relationships
•    Participate in fan interaction at games, including tailgate parties, as well as pre-game, halftime, and post-game promotions
•    Assist with sales tasks, events, and marketing activities as assigned
•    Other duties assigned by Senior Director of Ticket Sales and Senior Vice President of Communications and Marketing

Requirements

•    Knowledge of and experience working with diverse communities 
•    Fluently bilingual in English and Somali or Oromo
•    Effective verbal and written communication skills
•    Ability to work with a variety of cultures, perspectives, and backgrounds
•    Reliable transportation
•    Ability to work well in a fast-paced, team-oriented environment
•    Focused on attention to detail, taking initiative, and creating a positive working environment
•    Ability to work flexible hours including, but not limited to, evenings, weekends, and holidays

Note: When you apply for this job online, you will be required to answer the following questions:

1. Do you have experience working with diverse communities?
2. Are you fluently bilingual in English and Somali or Oromo?


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Sales & Marketing: Ticket Operations
Ticket Operations Manager - Minnesota United FC (Golden Valley, MN)

About Us

Soccer is the global game and the fastest growing sport in the country, and Minnesota United FC (MNUFC) is at the center of growth of the game in the Twin Cities and greater Minnesota. MNUFC is dedicated to growing professional soccer in Minnesota—2017 marks MNUFC’s inaugural season in Major League Soccer. Our position as a growing sports franchise creates a unique atmosphere where "start-up" meets pro sports team. In addition to our fast-paced environment with hard-working, collegial, energetic coworkers, we offer generous benefits, a forward-thinking culture, and the opportunity for career growth. We value creativity, dedication, curiosity, diversity, knowledge, and confidence.

Job Description

The Ticket Operations Manager position manages and supervises the ticket operation of Minnesota United FC and ensures that the team is operating within the scope of generally accepted ticket operations standards and practices.  It manages all ticket distribution and trains, supervises and manages the Box Office staff.  It will also manage the clubs transition from one ticketing system to another.

Responsibilities

·         Manage and maintain all seating manifests for all stadiums team plays in

·         Develop accurate and insightful reports on ticket sales and services as requested

·         Generate and maintain a customer friendly buying process for promotions as requested by staff

·         Hire, manage and train a friendly and efficient box office staff

·         Act as lead in software training and integration, including training for staff and season ticket holders. This includes receiving on-going training and actively seeking out knowledge in all software in order to be the team expert in technology as it relates to the Box Office and ticketing

·         Be an integral role in preparing, implementing and controlling all aspects of season ticket renewals, pricing, incoming payments and payment plans

·         Ensure the team is adhering to all PCI Compliance standards

·         Act as the box office manager on all home matches and assist in problem solving for all match day related issues

·         Create and maintain record keeping and filing structure

·         Be the access management system expert and act as lead in training for match day ticket takers

·         Manage all consignment and ticket broker accounts

·         Communicate openly with Director of Ticket Sales on all aspects of ticket operations

·         Manage and control group and season ticket inventory

·         Order supplies for Ticket Operations (ticket stock, season tickets, forms, envelopes, etc.)

·         Work with team administrator concerning player and staff tickets

Requirements

·         Excellent computer skills: expert in Microsoft Excel and PowerPoint

·         Undergraduate degree in Sport Management, Marketing, Business Intelligence or related field

·         Minimum of 4 years of ticketing experience preferred

·         Understanding of Spectra and Seat Geek systems preferred

·         Excellent customer service skills

·         Experience with CRM software

·         Ability to work weekends and holidays

Note: When you apply for this job online, you will be required to answer the following questions:

1. Do you have a Bachelor's degree in related field?
2. Do you have 4 years of ticketing experience?
3. Do you have experience with CRM software, spectra and Seat Geek systems?


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Sales & Marketing: Ticket Sales
New Business Development Representative - Minnesota United FC (Golden Valley, MN)

About Us:
Soccer is the global game and the fastest growing sport in the country, and Minnesota United FC (MNUFC) is at the center of growth of the game in the Twin Cities and greater Minnesota. Under new ownership and rebranded at the beginning of the 2013 Season, MNUFC is dedicated to growing professional soccer in Minnesota—2017 marks MNUFC’s inaugural season in Major League Soccer. Our position as a growing sports franchise creates a unique atmosphere where "start-up" meets pro sports team. In addition to our fast-paced environment with hard-working, collegial, energetic coworkers, we offer generous benefits, a forward-thinking culture, and the opportunity for career growth. We value creativity, dedication, curiosity, diversity, knowledge, and confidence.

Job Description:
This is a full-time, entry-level position. Your primary focus will be on selling Minnesota United FC season ticket, group packages and hospitality offerings. You will receive dedicated training and you will learn techniques to maximize your verbal and written business communication skills. Prospects are targeted through new business initiatives, networking events and mining our current database via phone calls, emails, and in-person meetings. This position is located in Golden Valley, MN.

Responsibilities:

·         Maximize ticket sales and ticket sales revenue through execution of meetings, sales calls, and networking events

·         Prospecting through web research and personal networks

·         Target businesses to share information about our brand

·         Exemplify the core characteristics of a strong sales culture, including strong interpersonal skills, prompt and professional follow-through, openness to new ideas and suggestions, and constant enthusiasm toward internal and external contacts

·         Communicate effectively and professionally with all internal and external contacts

·         Support a positive sales culture within the sales team, as well as the entire front office.

·         Other duties as assigned by the Senior Director of Ticket Sales

Requirements:

  • Bachelor’s degree in sports administration, business, advertising, or marketing preferred
  • Interest in building a career in sales
  • Excellent verbal and written skills
  • Team player with a positive attitude, self-confidence, professionalism, resourcefulness, integrity, motivation, and a very strong work ethic
  • Sales experience, although not required, is preferred
  • Ability to work flexible hours including evenings, weekends, and holidays
  • Bilingual skills a plus

Note: When you apply for this job online, you will be required to answer the following questions:

1. Do you have a Bachelor's degree from a four-year college or university in related field?
2. Do you have ticket sales experience in a professional sport or university setting?
3. Are you able to work flexible hours, including evenings and weekends?


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Sales & Marketing: Ticket Operations
Ticket Operations and Analytics Coordinator - Minnesota United FC (Golden Valley, MN)

About Us

Soccer is the global game and the fastest growing sport in the country, and Minnesota United FC (MNUFC) is at the center of growth of the game in the Twin Cities and greater Minnesota. MNUFC is dedicated to growing professional soccer in Minnesota—2017 marks MNUFC’s inaugural season in Major League Soccer. Our position as a growing sports franchise creates a unique atmosphere where "start-up" meets pro sports team. In addition to our fast-paced environment with hard-working, collegial, energetic coworkers, we offer generous benefits, a forward-thinking culture, and the opportunity for career growth. We value creativity, dedication, curiosity, diversity, knowledge, and confidence.

Job Description

The Ticket Operations and Analytics Coordinator position is entry level, where the primary focus is assisting the Ticket Operations Manager with managing and growing the sales database, developing and running reports, and ensuring the box office is running smoothly on game days.  This position is highly analytical and technology-based, but requires business development sense and an entrepreneurial spirit as well. 

Responsibilities

·         Create and maintain patron records in CRM system.

·         Assist with managing the sales database.

·         Enter data captured from events, contests, and games into the system.

·         Develop new leads and enter them into the system.

·         Organize, set up, troubleshoot and tear down the box office area and equipment to be ready for game day needs.

·         On game days, assist in the box office, answering questions for patrons, and running the ticketing system.

·         Create and analyze complex sales reports for use by upper management.

Requirements

·         Bachelor’s degree in sports administration, business, or computer science preferred.

·         Technological aptitude; the ability to troubleshoot complex systems and solve reporting problems.

·         Team player with a positive attitude, self-confidence, professionalism, resourcefulness, integrity, motivation, and a very strong work ethic.

·         Excellent verbal and written skills.

·         Very strong Microsoft Excel skills.

Preferred

·         Bilingual (English and Spanish).

·         Paciolan/Spectra systems experience.

Note: When you apply for this job online, you will be required to answer the following questions:

1. Do you have a Bachelor's degree from a four-year college or university in related field?
2. Do you have experience relevant to the essential job requirements of this position?
3. Do you have experience with Paciolan/Spectra systems?


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Sales & Marketing: Marketing
Brand Ambassador - Minnesota United FC (Golden Valley, MN)

About Us

Minnesota United is an accessible, resilient, and unifying force bringing the fastest growing sport in the country to fans in Minnesota and across the Twin Cities with innovative style. Building a new home in the heart of two industrious cities, the north is rising – not replicating, but ushering in a new era of soccer in America.

Job Description

Brand Ambassadors will act as the highly energetic and engaging faces of MNUFC. Brand Ambassadors will learn the MNUFC personality, the stories our brand is telling, and the way we as a club are currently telling the story. Brand Ambassadors will then bring that vision to life through consistent messaging and interactions with people through conversation and experiences. As a Brand Ambassador, you will receive a behind-the-scenes look at how to execute large and small events as well as how to engage with fans and people in the Minneapolis/St. Paul area to continue to grow a fan base.This is a part-time position.

Responsibilities

-          Execute a consistent brand experience by knowing and embodying the MNUFC brand -   Tell our story in a consistent and energetic fashion

-          Generate excitement through in-person conversations with fans at events and activations

-          Set up activation footprints the MNUFC way

-          Tear down with effectiveness and organization in mind

-          Write post-event recaps within 24 hours following an activation

-          Act as an energetic, highly engaging extension of the MNUFC brand at events and activations

-          Participate in fan engagement at home games

-          Assist with general needs including inventory, organization, and data entry

Requirements

-          18 years of age or older

-          Access to reliable transportation (not all locations are accessible via public transit)

-          Flexible schedule – most events will be in the evenings during the week and on the weekends

-          Outstanding communication skills including in-person and email

-          An outgoing and energetic personality with ability to maintain a conversation with strangers

-          Focused on attention to detail, taking initiative, and creating a positive working environment

-          Preferred: Bilingual in English and Spanish, Somali, Oromo, Arabic, Korean, Vietnamese, Karen, or Hmong

Note: When you apply for this job online, you will be required to answer the following questions:

1. Are you able to work flexible hours, including evenings and weekends?


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Sales & Marketing: Web Design/Development
Email Marketing Coordinator - New England Revolution (Foxboro, MA)

Position Summary:

The primary responsibility for this position will be to manage, design, effectively lay out and deliver the content for all New England Revolution electronic newsletters and one-off and/or triggered emails. In addition, the Email Marketing Coordinator will assist the Revolution Digital staff in assorted tasks including but not limited to graphic creation for social media outlets, website updates and game day photo management.


Responsibilities & Accountabilities:

  1. Present content from various departments and websites in custom designed graphics/HTML for email newsletters and one-off/triggered email communications, which he/she will also set up for delivery
  2. Ensure all information in the emails is approved, accurate and meets email best practice guidelines
  3. Assist in making assorted website updates when needed
  4. Write HTML for effective email layout
  5. Edit and manipulate images and graphics for emails, web and social media using Adobe CC
  6. Special projects and assignments as business dictates

Skills, Qualifications & Experience:

  1. Strong working knowledge of HTML and graphic design with an emphasis on effective layout for emails
  2. Flexibility to support the Revolution season schedule, including occasional nights and weekends
  3. Proven ability to write HTML for effective email layout
  4. Proven ability to edit and manipulate images and graphics for email, web and social media
  5. Strong written and verbal communication skills
  6. Strong time management skills and the ability to multi-task
  7. Strong knowledge of computer and web/digital technologies, software and applications
  8. Strong knowledge of standard applications (e.g. MS Office, Outlook)
  9. Strong understanding of file management (e.g. ZIP, FTP, etc.)
  10. Familiarity with content management tools
  11. 2-3 years' experience in a related field including building and delivery of email campaigns, managing websites and creating graphics

Equal Opportunity Employer: Race/Color/Sex/Sexual Orientation/Gender Identity/Religion/National Origin/Disability/Vets 


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Sales & Marketing: Marketing
Director, Digital Media and Content - New York City FC (New York, NY)

JOB TITLE: Director, Digital Media and Content

DEPARTMENT: Marketing

REPORTING TO: Vice President, Marketing, Media, FRM

LOCATION: New York, NY

NEW YORK CITY FOOTBALL CLUB OVERVIEW:

As the 20th member of Major League Soccer, NYCFC strives to be the new benchmark for professional soccer in the United States. With the support of majority owner City Football Group (owners of Manchester City, Melbourne City and Yokohama F. Marinos) as well as minority owner, the New York Yankees, NYCFC kicked off the third season in club history in March 2017 at Yankee Stadium.

POSITION OVERVIEW:

The position is responsible for the management and strategy of the club’s digital media and content.  The ideal candidate must have a strong background in producing and developing content to build brands using multimedia platforms.  The position is accountable for the overall quality, traffic growth, fan engagement and brand integration on social and digital platforms.

PRIMARY DUTIES:

  • Design and execute a comprehensive digital media strategy and content plan for all channels to support strategic business objectives by infusing digital recommendations into broader marketing plans that drive fan engagement, build brand awareness, drive ticket sales, tune-in and commercial activity
  • Lead the digital, social media and mobile strategies, collaborating with sporting, marketing, ticket sales, partnerships, community relations and communications
  • Work closely with marketing and partnership teams on co-creation for fan driven content
  • Responsible for tracking and reporting data, impressions and engagement across all digital and social media platforms
  • Oversee management of team website, including website development, content strategy and execution
  • Lead the development of a team mobile application(s)
  • Ensure all content and production elements are on brand with team guidelines
  • Identify monetization opportunities and work with partnerships, ticket sales and e-commerce to drive revenue via team digital, social and mobile platforms
  • Establish and maintain processes to ensure effective and timely execution across all digital platforms
  • Manage digital media and content budget and staff
  • Work with all internal departments to ensure delivery and fulfillment of promised deliverables and assets, including but not limited to:  Sponsorship Sales, Community Relations, Marketing and Ticket Sales
  • Work in conjunction with MLS on any/all league initiatives, as well as to ensure NYCFC is abiding by all league rules
  • Work with broadcast partners as needed
  • Manage and create relationships with media companies (i.e. google, Facebook, snapchat, etc.)

REQUIREMENTS/CHARACTERISTICS:

  • Bachelor’s degree in digital media, marketing, sports management, or related field
  • At least five years working in digital media for a major team and/or league or major brand
  • Hands on production experience (video, social and written content) and ability to mentor team to advance skills
  • Strong work ethic, team oriented attitude and enthusiastic about creating to the success of the organization and department
  • Ability to lead and execute a content plan to drive fan engagement, build brand awareness, drive ticket sales, tune-in and revenue
  • Ability to build relationships and infuse self and group across the business
  • Ability to tap into global resource to ensure best practices are being observed
  • Must be detail-orientated, ability to handle multiple tasks in a timely and professional manner, be well organized and able to prioritize efficiently, and take initiative
  • Strong understanding of digital media from back end to front end management and execution
  • Must have experience working on various content management systems, with intermediate experience in XHTML, HTML, PHP, XML and CSS
  • Must have expertise in operating video cameras and editing in Adobe Premiere Pro
  • Must have experience working with Adobe Creative Suite
  • Must possess familiarity with analytics tools (Omniture, Google Analytics, Web Trends, etc.) and interpreting data
  • Ability to work flexible hours including evenings, weekends and holidays, if necessary
  • Must be able to travel when required

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Sales & Marketing: Community Relations
Program Administrator (Temporary) - New York City FC (New York, NY)

JOB TITLE: Program Administrator

DEPARTMENT: City In The Community

REPORTING TO: Director, Community Development

LOCATION: New York, NY

CITY IN THE COMMUNITY FOUNDATION OVERVIEW:

City in the Community Foundation (CITC) mission is to increase access to safe, healthy playing spaces for New York City youth by developing fields in low-income communities and providing coaching and mentorship programs that develop life-skills, physical exercise and healthy eating habits. Programs will work in partnership with New York City public schools and other community based non-profit organizations.

POSITION OVERVIEW:

The Program Administrator will be responsible in carrying out numerous administrative tasks for the City in the Community Foundation. This position will be responsible for scheduling, processing of timesheets, maintaining databases, impact measurement and reporting, coordinating events and fundraising activities. This position will be involved in assisting the coordination of marketing CITC.  

 PRIMARY DUTIES

  • Processing of timesheets, invoices, permitting
  • Event Coordination – support with the organization and execution of community events, trainings, workshops
  • Impact Reporting – collect and manage data and create reports to monitor and evaluate effectiveness of programs
  • Scheduling – liaising with schools, community partners and coaches to schedule programs
  • Monitoring and Evaluation – administer the foundation’s monitoring and evaluation programs through delivery of pre and post surveys, collection of data and preparation of reports
  • Provide general programming and communication support for all CITC initiatives
  • Coordinate 50/50 raffle and fundraising programs
  • Answer all CITC inbound phone calls and email inquiries
  • Prepare routine correspondence, forms, documents, reports, etc.
  • Order and distribute tickets and credentials for CITC guests.
  • Oversee autographed and game used memorabilia inventory.
  • Maintain the CITC master calendar and track deadlines.
  • Other duties as assigned.

REQUIREMENTS/CHARACTERISTICS:

  • Bachelor’s degree preferred
  • Ability to meet deadlines; accomplish work in order of priority; professionally maintain composure and effectiveness under pressure and changing conditions
  • Ability to work flexible hours, including evenings, weekends, and holidays, as necessary
  • Excellent interpersonal, organizational, and written/verbal communication skills
  • Ability to work independently
  • Must be extremely organized with meticulous attention to detail and a skilled multitasker with strong problem solving skills Dependable team player who works collaboratively and cooperatively with staff in a team-oriented environment.
  • Proficient in Microsoft Office (Word, Excel, PowerPoint, and Access)
  • A strong interest in soccer and the non-profit sector

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Sales & Marketing: Premium/Suite Sales
Premium Sales Manager - New York City FC (New York, NY)

JOB TITLE: Premium Sales Manager

DEPARTMENT: Ticketing & Fan Services

REPORTING TO: Director, Premium Sales

LOCATION: New York, NY

NEW YORK CITY FOOTBALL CLUB OVERVIEW:

As the 20th member of Major League Soccer, NYCFC strives to be the new benchmark for professional soccer in the United States. With the support of majority owner City Football Group (owners of Manchester City, Melbourne City and Yokohama F Marinos) as well as minority owner, the New York Yankees, NYCFC will kick off the third season in club history in 2017 at Yankee Stadium.

POSITION OVERVIEW:

This position is responsible for generating revenue through the sale/leasing of Premium Seats and Private Suites for New York City FC.  Inventory will include Suites, Field Level Seats, Club Seats, and Group Hospitality Zones. The ideal candidate must have a strong sales background, an outgoing personality, and be self-motivated.

PRIMARY DUTIES:

  • Responsible for the sale/leasing/servicing and management of Suites, Club Seats, Field Level Seats, Group Hospitality areas and more
  • Work with Senior Management team to create and develop new Premium Seating opportunities
  • Generate leads through prospecting and networking
  • Engage prospects and follow through sales process
  • Actively call on businesses, executives, affluent individuals and other qualified leads
  • Sell multi-game and single game suites at Yankee Stadium
  • Secure multi-year agreements for Private Suite leases at New York City FC’s future soccer specific stadium
  • Provide first class servicing to current Premium Seat and Suite clients, including event responsibilities
  • Maintain a detailed customer database of all clients and prospects. This includes, but is not limited to: Salesforce CRM, ticket operating system, call sheets, referral follow-up, existing client programs, new solicitation and other programs as developed
  • Manage and oversee renewal of existing Premium accounts
  • Establish presence at all New York City FC home games and local events for the purpose of developing new prospects and servicing existing customer base
  • Meet or exceed sales goals assigned by the Vice President, Ticketing & Fan Services & Director, Premium Sales
  • Other duties as assigned

REQUIREMENTS/CHARACTERISTICS:

  • Bachelor’s Degree in Business or relevant field required
  • 2-3 years of successful sales experience with Suites, Sponsorships or other Premium products in the sports and entertainment industry preferred
  • Experience in the New York marketplace preferred
  • Strong work ethic, team-oriented attitude, and enthusiastic about contributing to the success of the organization and department
  • Excellent interpersonal and communication skills
  • Results-oriented demeanor and a strong desire to succeed
  • Excellent knowledge of PC systems including Word, Excel and database-related platforms (Salesforce & Archtics)
  • Creativity and excellent interpersonal skills required.
  • Working knowledge of generally accepted standards of customer service and problem resolution
  • Ability to work flexible hours, including evenings, weekends, and holidays, as necessary

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Sales & Marketing: Ticket Sales
Account Executive - New York City FC (New York, NY)

JOB TITLE: Account Executive

DEPARTMENT: Ticketing/Fan & Membership Services

REPORTING TO: Director, Ticket Sales

LOCATION: New York, NY

NEW YORK CITY FOOTBALL CLUB OVERVIEW:

As the 20th member of Major League Soccer, NYCFC strives to be the new benchmark for professional soccer in the United States. Looking to build on the successes of the 2016 campaign, NYCFC will kick off the third season in club history in 2017 at Yankee Stadium.

POSITION OVERVIEW:
The Account Executive is responsible for the sale of an assortment of New York City Football Club ticket-related products with a strong emphasis on selling Full Season and Partial Plan packages.  Ideal candidate must be an aggressive, experienced sales professional who leads by example, possesses the ability to establish solid business relationships, maintains a professional attitude and maximizes opportunities to increase revenue potential.  

PRIMARY DUTIES:

  • Responsible for, but not limited to, the sales of new Full, Partial and Group ticket packages and Hospitality spaces
  • Meet and exceed established weekly, monthly and annual sales goals
  • Implement and demonstrate outbound sales efforts by using sales and service best practices, prospecting, networking, lead generation, referral gathering, data capture and personal database management
  • Generate a pre-determined minimum number of weekly out of office “face-to-face” meetings and calls to create new business opportunities
  • Provide a superior level of customer service to existing and new business clients
  • Continually create and implement unique sales strategies, ideas and programs as a means of producing new business opportunities
  • Contribute positively to the sales team culture by developing mutually beneficial working relationships with all team members
  • Participate and contribute to daily or weekly sales team meetings and training sessions

REQUIREMENTS/CHARACTERISTICS:

  • Minimum of 1 year of Experience in ticket, group, season, suite or sponsorship sales; sports and entertainment industry experience preferred
  • Bachelor’s degree in Sports Management, Business or related field
  • Ability to work flexible hours, including evenings, weekends, and holidays, if necessary
  • Strong work ethic, team-oriented attitude, and enthusiasm about contributing to the success of the department and club
  • Excellent interpersonal and communication skills.
  • Above average knowledge of PC systems including Word, Excel, and database-related platforms
  • Working knowledge of Archtics, PowerPoint and Salesforce preferred
  • Soccer knowledge is preferred, but not required
  • Bilingual (Spanish) speaker a plus, but not required

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Sales & Marketing: Client Relations/Customer Service
Box Office Rep - New York Red Bulls (Harrison, NJ)

COMPANY INFORMATION:

The New York Red Bulls are one of 22 teams in Major League Soccer (MLS). They are one of the ten charter clubs of MLS, having competed in the league since its founding in 1996. They currently play their home matches at Red Bull Arena (RBA) in Harrison, New Jersey. RBA, a state-of-the-art 25,000-seat stadium, is widely regarded as the top soccer-specific stadium in North America. The club is owned by the Austrian beverage company Red Bull for which the team is named. The first team features 2016 MLS Golden Boot Winner Bradley Wright-Phillips, 2015 Goalkeeper of the Year Luis Robles, U.S. international Sacha Kljestan, and several players with USMNT experience.  The New York Red Bulls offer one of the nation's premier youth soccer development programs, from local soccer partnerships across New York and New Jersey to Regional Development Schools and the Red Bulls Academy teams. 

POSITION SUMMARY:

As a member of the box office staff, you will be the first point of contact with the public in their Red Bull Arena experience. This is a part-time position working event days at Red Bull Arena.

ESSENTIAL FUNCTIONS: (Required to perform the job):

  • Use Archtics Ticketmaster ticketing system, to sell tickets and provide exceptional customer service.
  • Accurately accept and apply payment to relevant orders and distribute proper change.
  • Assist customers at the Box Office Will Call windows and resolve any issues or problems.
  • Assist in management of lines outside of Box Office (answering questions as well as making sure fans are in the correct lines).
  • Answer questions regarding events, tickets, and schedules.
  • Maintain a secure working environment for cash and tickets.
  • Reconcile and balance cash box at end of shift with Box Office supervisor.
  • Other duties as assigned.

SPECIFIC JOB KNOWLEDGE, SKILL AND ABILITY:

The individual must possess the following knowledge, skills and abilities and be able to explain and demonstrate that he or she can perform the essential functions of the job, with or without reasonable accommodation, using some other combination of skills and abilities.

  • Prior cash handling and customer service experience.
  • Experience with ticketing systems preferred (e.g. Ticketmaster Archtics, etc)
  • Candidates must be computer literate and able to maintain a guest friendly, quality service attitude at all times.
  • Display excellent customer service skills and be able to listen and communicate effectively.
  • Proven job reliability, dedication, strong work ethic, and responsibility.
  • Ability to work independently and as a member of the team.
  • Ability to count money and make change accurately.
  • Ability to take and follow instructions.
  • Ability to work evenings, weekends and holidays as required.
  • Bilingual a plus.

EDUCATION:

  • Must have at least a HS diploma or equivalent
  • Due to the cyclical nature of the entertainment industry, the employee may be required to work varying schedules to reflect the business needs of the company.

 Red Bull New York provides comprehensive benefits offerings to all full-time employees. Our benefits include medical and dental insurance, 401(k) plan, flexible spending accounts, tuition reimbursement, life insurance, health and wellness benefits, and a paid time-off program.

Red Bull New York is an equal opportunity employer and we will not discriminate against any employee or applicant for employment because of age, race, creed, color, national origin, ancestry, marital status, affectional or sexual orientation, gender identity or expression, disability, nationality or any other classification protected by law.


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Sales & Marketing: Ticket Sales
Inside Sales Consultant-Part-time - New York Red Bulls (Harrison, NJ)

COMPANY INFORMATION:

The New York Red Bulls are one of 20 teams in Major League Soccer (MLS). They are one of the ten charter clubs of MLS, having competed in the league since its founding in 1996.   They currently play their home matches at Red Bull Arena (RBA) in Harrison, New Jersey. RBA, a state-of-the-art 25,000-seat stadium, is widely regarded as the top soccer-specific stadium in North America. The club is owned by the Austrian beverage company Red Bull for which the team is named. The first team features 2014 MLS Golden Boot Winner Bradley Wright-Phillips, U.S. international Sacha Kljestan, and several players with USMNT experience.  The New York Red Bulls offer one of the nation's premier youth soccer development programs, from local soccer partnerships across New York and New Jersey to Regional Development Schools and the Red Bulls Academy teams.

 

POSITION PURPOSE:

 

The Inside Sales position is designed for those who are looking to grow their careers in the sports industry. This role provides the training and development plans needed to help set up future leaders & contributors to the club.

ESSENTIAL SALES FUNCTIONS:

 

·         Responsible for the sale of Full and Partial Season Tickets, and Group Ticket Packages to businesses, consumers, and youth soccer

·         Maintain a professional and personal network to proactively seek new business opportunities

·         Generate new business leads based on personal research and outreach

·         Positively impact the sales culture by exhibiting passion, trust, and selflessness on a daily basis.

·         Meet or exceed established monthly revenue goals

·         Meet minimum requirement of face to face meetings in a week

·         Make a required minimum of 80 - 100 sales calls each day

·         Provide customer service to existing season ticket holder accounts and fans

·         Assist with game day activities including sales tables and on field events

·         Uphold standards set forth by the club

SPECIFIC JOB KNOWLEDGE, SKILL AND ABILITY:

 

·         Minimum of a Bachelor’s Degree from an accredited college or university

·         Proficient in Microsoft Office

·         Displays an Openness to Learning

·         Strong Interpersonal Skills required

·         Previous Job/Internship within the sports industry is preferred

·         Ability to work with a team

·         Must attend all home games and events at Red Bull Arena. (Nights, Weekends, and possibly Holidays required)

·         Strong desire to build a career in sales

EDUCATION:

 

·         Bachelor’s Degree or Equivalent Experience Required

Due to the cyclical nature of the entertainment industry, the employee may be required to work varying schedules to reflect the business needs of the company.

Red Bull New York provides comprehensive benefits offerings to all full-time employees. Our benefits include medical and dental insurance, 401(k) plan, flexible spending accounts, tuition reimbursement, life insurance, health and wellness benefits, and a paid time-off program.

Red Bull New York is an equal opportunity employer and we will not discriminate against any employee or applicant for employment because of age, race, creed, color, national origin, ancestry, marital status, affectional or sexual orientation, gender identity or expression, disability, nationality or any other classification protected by law.

Note: When you apply for this job online, you will be required to answer the following questions:

1. Why do you feel you would like a career in sales?
2. What is your interest in working for the New York Red Bulls?
3. Fast forward 6 months from now, How would you like to be remembered as a member of the New York Red Bulls sales staff?


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Sales & Marketing: Ticket Sales
Game Day - 5050 Raffle Ticket Seller - Philadelphia Union (Chester, PA)

OVERVIEW:

The Philadelphia Union is looking for high-energy, motivated sellers to join our 50/50 raffle sales team for the 2017 season.  The mission of the Philadelphia Union Foundation is to provide opportunities for children through the power of relationships to offer transformational change in the areas of education, community, health, and recreation.  The Philadelphia Union Foundation is a registered 501c3.

RESPONSIBILITIES:

  • Approach fans pre-game and in-game to explain the details of the 50/50 raffle program and to sell raffle tickets.
  • Accurately handle the sale and distribution of the tickets, following program requirements.
  • Answer questions fans may have about the program.
  • Turn in all cash and tickets to Coordinator several times throughout and at the end of game-day.
  • Hours: Arrive 2.0 hours pre-kick. Shift ends 20-30 minutes after the game ends.

QUALIFICATIONS:

  • Must have a High School Diploma or equivalent education
  • Prior experience handling cash
  • Ability to interact positively with large fan base
  • Must be detail oriented and have strong organizational skills
  • Strong verbal communication skills
  • Customer service skills
  • Games are predominantly held on nights and weekends


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Sales & Marketing: Ticket Sales
Inside Sales Representative - Philadelphia Union (Chester, PA)

ARE YOU READY FOR THE SUPERDRAFT?

In any industry you’ll find professionals who are content with camping at a certain level of development.  You’ll also find a rare breed that are never content and look to continually learn and grow.  At the Union, we pride ourselves on seeking out “climbers” to be a part of our team.

Specifically, we’re looking for future all-stars that are looking to get drafted and start their professional career, similar to the likes of Keegan Rosenberry, Josh Yaro, and Fabian Herbers. We are hiring in our tickets sales department right now! If you want to be the best and be a part of something special that is on the rise, the Union are the team for you.

TRAIN LIKE AN MLS ALL-STAR

Whether you are a top goalkeeper in the MLS like Andre Blake or you work in our Ticket Sales Department, the Union believe in constant improvement. We believe in training, training and more training! Our leadership team will be working with you every step of the way to ensure you become a superstar and take home all the hardware at the league awards ceremony!

You’ll be coached by a leadership team that has a combined 40+ years of sports sales and management experience. They will be conducting your training and teaching you everything you need to know to perform at a championship level.

THE PITCH

This is a great launching point to begin your career in sports ticket sales. You'll be making phone calls, scheduling meetings, and attending events with qualified Union ticket prospects to sell them ticket packages. You’ll develop and manage relationships while providing exemplary customer service. The majority of your time will be spent in the office but you may work various community and in-stadium events along with all of our 18+ home games. We don’t expect you to already understand how to sell tickets. We’ll provide you with first class training and support to help you be successful.

MAIN DUTIES

1. Make 90+ phone calls per day to qualified prospects with a focus of generating full season and partial season ticket sales
2. Manage relationships of both ticket package accounts you sell as well as inherited accounts
3. Be available to work up to 18+ home games
4. Other duties as assigned

BENCH WARMERS NEED NOT APPLY. WE’RE LOOKING FOR HALL OF FAMERS!

We are working to develop the best ticket sales department in all of sports. Therefore, we will be very selective in who we add to our team. We’re looking for candidates who are competitive, coachable, detail oriented, and who have the desire to climb to the top of the industry. Are you ready to be our next All-Star?

Qualification Requirements: To perform this job successfully, an individual must be able to perform each duty satisfactorily. The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The candidate must have a strong work ethic and a burning desire to build a career in professional sports.

Education and/or experience: Bachelor’s degree (B.A.) from a four-year college or university.

Note: This position works 40 hours per week with compensation consisting of an hourly wage plus commission.  Hours may include evenings, weekends, and holidays.


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Sales & Marketing: Graphic Design/Creative Services
Assistant, Creative Services - San Jose Earthquakes (San Jose, CA)

The San Jose Earthquakes are currently seeking a part-time multimedia assistant. The Assistant, Creative Services position will be responsible for assisting in day-to-day as well as game day responsibilities as assigned by the Manager, Creative Services. The position will include shooting/editing behind the scenes content, special events, recap videos, and working with social media platforms.

Primary duties will include, but are not limited to:

Game Day & Events

·      Shooting and Editing Recap Videos

·      Assist camera operators/ production crew

·      Posting content on Social Media

Video Production

·      Video Conceptualization, Production & Editing?Develop video content for sponsorship deliverables, website, social media/fan interaction and other promotions

·      Maintain and log digital files and ensure that projects are properly archived

Graphic Design

·      General working Photoshop knowledge

Qualifications

·      Working towards a degree in Video Production or a related field

·      Proven creative skills in utilizing Final Cut Pro or Adobe Premiere

·      Working knowledge of DSLR cameras?Strong communication skills both written and verbal?

·      Thorough attention to detail

·      Exceptional organization and time management

·      Ability to meet deadlines under pressure

·      Reliable transportation

·      Ability to work flexible hours including evenings, weekends and holidays, if necessary can commit to 10 - 15 hours a week


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Sales & Marketing: Ticket Sales
Inside Sales Representative - San Jose Earthquakes (San Jose, CA)

Position:

Inside Sales Representative, Ticket Sales

Summary:

The San Jose Earthquakes are looking for a passionate individual to join a fast paced ticket sales department with the goal of selling new season and group ticket packages and contribute to continued sellouts of all games at Avaya Stadium.  The Inside Sales program offers in-depth onboard training, bi-weekly meetings with management for feedback and performance updates, and is part of a highly successful professional ticket sales department that broke multiple club records in 2015.

Ideal Candidate:

The ideal candidate is looking to launch a career in sports, through the development of practiced sales skills and best professional practices in the sports industry. The candidate will receive training, and must be ambitious and hard working.  Top personality traits include: self-motivator, competitive, and a desire to consistently improve and be challenged.

Job Duties:

·      Actively prospect potential Earthquakes ticket buyers via phone, email, and in person meetings.

·      Meet and exceed all individual and team revenue targets.

·      Work all Earthquakes home games and other team events as assigned by Inside Sales Manager.

·      Sell Quakes season and group ticket packages, including those for special events and affinity nights.

·      Make 75+ outbound phone calls a day.

Key Requirements:

·      Bachelor’s Degree with academic success required.

·      Passion to succeed as a professional in the sports business industry.

·      Knowledge of MLS and the San Jose Earthquakes preferred but not required.

Bilingual a plus

Please provide a link to a brief (1-2 minute) YouTube video addressing:

1) Why are you interested in working in sports and/or soccer? 

2) Why sales?


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Sales & Marketing: Marketing
Coordinator, Marketing - San Jose Earthquakes (San Jose, CA)

San Jose Earthquakes

JOB TITLE:    Coordinator, Marketing      

SUPERVISOR:   Brand Manager

DESCRIPTION

The Marketing Coordinator will work closely with the Brand Manager to execute the marketing strategy for the San Jose Earthquakes. This person will primarily assist with the grassroots marketing, Earthquakes game presentation at Avaya Stadium, event marketing, the Quakes brand ambassadors, creative design requests and manage the design schedule for the assistant graphic designer, while also serving as the primary contact for all ad trafficking with media partners. The Marketing Coordinator will also help oversee the 7UP Epicenter Fan Zone area at Avaya Stadium on game days and assist in all marketing events.

The ideal candidate should have strong knowledge of the sport of soccer, several years of experience placing and trafficking ads and 1-2 years in a marketing role.

RESPONSIBILITIES

  • Create a plan and execute a plan to build the Earthquakes presence at events throughout the Bay Area to promote the team.
  • Oversee the Brand Ambassadors- hiring, creating an outreach plan, attending events, etc. to raise profile of the San Jose Earthquakes in the community, along with helping develop a training program for all Street Team members.
  • Serve as day-to-day point person for implementing the Earthquakes one-to-one personalized marketing strategy.
  • Assist the Brand Manager with media buying, trafficking and tracking.
  • Serve as the primary contact for the 7UP Epicenter fan zone at Avaya Stadium on Earthquakes game days including marketing elements, performances and vendor set-up.
  • Build a strategy for data capture at games and events to build the team’s customer database.
  • Represent the Earthquakes at community and promotional events.
  • Assist in the management of the network of designers and design requests for the Assistant Graphic Designer.
  • Assist in the production of the team’s game day program, Quakes MatchDay, including writing and editing.
  • Work closely with the Brand Manager, Creative Services Manager and Coordinator to plan and coordinate in-stadium events, promotions and game presentation elements.
  • Other duties as assigned.

SKILLS AND REQUIREMENTS

  • BA/BS degree.
  • 2+ years experience in marketing field
  • Ability to manage large events.
  • Prior paid media trafficking and copy writing experience
  • Excellent interpersonal and communication skills.
  • Team player.
  • Knowledge of Spanish preferred.
  • Strong understanding of MLS and international soccer.
  • Experience with Adobe Creative Suite products.
  • Ability to work flexible hours, including but not limited to evenings, weekends and holidays.

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Sales & Marketing: Fan Development
Director, Fan Relations - San Jose Earthquakes (San Jose, CA)

Position:                                

Director, Fan Relations

Summary:                             

The Director, Fan Relations holds P&L Responsibility for the existing Season Ticket base of San Jose Earthquakes customers.

Job Duties:                                              

·       Create a best in class Season Ticket Holder experience for the San Jose Earthquakes New Stadium.

·       Lead the San Jose Earthquakes Season Ticket Sales renewal efforts, achieving goals and revenue targets set forth by VP of Sales and Fan Relations

·       Ownership of all San Jose Earthquakes event planning for EQ Season Ticket Holders.

·       Manage a full time staff including: the Premium Seating Manager, Supporters Relations Manager and 6 Fan  Relations Specialists. 

·       Provide training, development materials, and other programs to mentor and improve staff functions.

·       Participate in senior level ticketing staff strategy meetings.

·       Oversight of Season Ticket Holder experience and Fan Relations staff on all game dates

·       Participate in staff interviewing, hiring, and training.

·       Manage department budgets.

·       Ownership of reporting functions on Season Ticket Holder data.                       

Experience:

·       Minimum of five years experience in a customer facing role with a professional sports or entertainment company.

·       Minimum of three years experience managing a team in a customer service, user experience, or client management role.

·       Strong CRM and reporting background preferred.

·       Strong soccer knowledge preferred.


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Sales & Marketing: Ticket Sales
50/50 Raffle Ticket Seller - San Jose Earthquakes (San Jose, CA)

Position:50/50 Raffle Ticket Seller

Reports to: Manager, Community Relations

Department: Earthquakes Community Fund

Status: Part-Time, Seasonal, Non-Exempt

Duration: March – October/November 2017

Position Summary:

The San Jose Earthquakes Community Fund is looking for dependable, enthusiastic, highly-motivated, outgoing and hard-working individuals to sell 50/50 Raffle tickets during Earthquakes home games at Avaya Stadium.

The raffle tickets will be sold from gates open (two hours before kick-off) to five minutes after the start of the second half.  The 50/50 Raffle Team Members must be available three hours before the game and available after the raffle closes.

This position is part-time, hourly. Applicants will be loaned 50/50 and Quakes branded t-shirts and jackets on a game by game basis, and given the opportunity to help a fantastic cause while working behind the scenes at one of the MLS’s finest stadiums.

Position Responsibilities:

  • Effectively communicate and educate fans about the 50/50 Raffle
  • Encourage fans to purchase raffle tickets
  • Facilitate raffle ticket sales via electronic handheld device
  • Patrol assigned area during the games to promote raffle sales
  • Reconcile tickets sold and cash received after each raffle
  • Answer questions regarding the 50/50 Raffle and the Earthquakes Community Fund

Qualifications:

  • Excellent cash handling and customer service skills
  • Comfortable approaching people and selling in front of crowds
  • Detail oriented with the ability to work efficiently in a high-stress environment
  • Regularly required to walk long distances, and climb up/down and stand for long periods of time
  • Must be 18 years of age or older by start date of employment
  • Work non-traditional hours on weeknights, weekends and holidays according to the Earthquakes home schedule

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