MLS Jobs


Current available jobs in Sales & Marketing:


» Director, Corporate Sales & Service - Bethlehem Steel FC (USL Affiliate of Philadelphia Union) (Bethlehem, PA)
» Fan Experience Coordinator - Chicago Fire Soccer Club (Bridgeview, IL)
» Outside Sales Representative - Part-Time - Chicago Fire Soccer Club (Bridgeview, IL)
» MANAGER, SEASON TICKET SALES - COLORADO RAPIDS (COMMERCE CITY, CO)
» Audi Field Sales Associate - D.C. United (Washington, DC)
» Account Specialist, Membership Services - D.C. United (Washington, DC)
» FC Dallas Foundation 50/50 Raffle Sales Associate - FC Dallas (Frisco, TX)
» Ticket Sales Phone Representative - FC Dallas, Toyota Stadium (FRISCO, TX)
» Senior Ticket Sales Executive - FC Dallas, Toyota Stadium (FRISCO, TX)
» Box Office Ticket Seller - Houston Dynamo/BBVA Compass Stadium (Houston, TX)
» Account Manager, Member Services - Houston Dynamo/Dash (Houston, TX)
» INVITE ONLY – Houston Dynamo & Dash Sales Training & Hiring Forum (Nov 30th – Dec 1st) - Houston Dynamo/Dash/BBVA Compass Stadium (Houston, TX)
» Account Executive, Group Sales - LA Galaxy (Carson, CA)
» Part Time -Inside Sales Associate - LA Galaxy (Carson, CA)
» Account Executive, Premium Sales - LA Galaxy / StubHub Center (Carson, CA)
» Director, Premium Sales - LA Galaxy / StubHub Center (Carson, CA)
» Sales Trainee - January 2018 - Major League Soccer (MLS) National Sales Center (Minneapolis, MN)
» Director, CFM Americas - New York City FC (New York, NY)
» Premium Services Executive - New York City FC (New York, NY)
» Account Executive - New York City FC (New York, NY)
» Manager, CRM - New York Red Bulls (Harrison, NJ)
» Event Marketing Staff- Part-Time - New York Red Bulls (Harrison, NJ)
» Member Services Representative - Orlando City Soccer Club (Orlando, FL)
» Inside Sales Representative - Philadelphia Union (Chester, PA)
» Marketing Analytics Coordinator - Philadelphia Union (Chester, PA)
» Director, Corporate Partnerships - Philadelphia Union (Chester, PA)
» 5050 Raffle - Game Day Seller - Philadelphia Union (Chester, PA)
» Account Executive, Ticket Sales - Portland Timbers (Portland, OR)
» Inside Sales Representative - San Jose Earthquakes (San Jose, CA)
» Game Presentation Matchday Assistant - Seattle Sounders FC (Seattle, WA)
» Group Sales Representative (Group Experience Consultant) - Seattle Sounders FC (Seattle, WA)
» Sounders FC Sales Academy (New Membership Associate) - Seattle Sounders FC (SeattleA, WA)
» Sales Associate - Sporting Kansas City (Kansas City, MO)
» Mascot Performer - Sporting Kansas City (Kansas City, MO)
» Events Manager, Sporting Club Events - Sporting Kansas City (Kansas City, MO)
» Business Development Manager - Sporting Kansas City (Kansas City, MO)
» Night Sales Academy Associate - Sporting Kansas City (Kansas City, MO)


Sales & Marketing: Corporate Sponsorship Sales
Director, Corporate Sales & Service - Bethlehem Steel FC (USL Affiliate of Philadelphia Union) (Bethlehem, PA)

The Director, Corporate Sales & Service is responsible for generating and servicing new business revenue with local and regional companies through the sale of integrated sponsorship packages of the Bethlehem Steel FC assets. This person will sell and service fully integrated marketing, media and promotional programs that include marketing rights, on premise signage, game partnerships, promotions, event marketing and media exposure.

RESPONSIBILITIES:

  • Prospect, close and service new corporate partnerships and media partnerships
  • Establish strong working relationships with local and regional companies to understand individual marketing and business goals and initiatives
  • Identify key open categories and new categories as prospective new business leads
  • Develop unique and individualized proposals  sales presentations and activation plans for individual new business prospects
  • Negotiate sponsor contracts pending final approval by the Business Manager
  • Renew and grow existing corporate sponsorship and media partnerships through continued outstanding service and up selling of additional sponsorship assets into current partnership agreement
  • Create individualized sponsorship packages and activation programs through existing or created Philadelphia Union assets to address prospective sponsor marketing/business goals and to extend internal company goals
  • Work game days, weekends, and special events to entertain existing partners and new business prospects
  • Develop inventory list and pricing model for sponsorship assets
  • Assist with other front office duties as required
  • Reports directly to the Managing Director of Bethlehem Steel FC

QUALIFICATIONS:

  • Bachelor’s degree required
  • Minimum four to seven (4-7) years of extensive and proven integrated sales and service experience with demonstrated success in the media, sport sponsorship or entertainment fields
  • Experience in the Lehigh Valley marketplace preferred
  • Outstanding communication skills are essential for interactions with clients, operational leaders and other senior executives
  • Demonstrated professional sales presentation skills
  • Ability at do all sponsorship fulfillment and activation on and off site
  • Ability to work additional hours outside the normal business week

If selected, employee will be required to provide the following clearances:

  • PA Child Abuse History clearance
  • PA State Police Criminal Records Check
  • FBI Criminal Background Check

We offer a comprehensive benefits package that includes medical, vision and dental coverage, an employer-matched 401(k) plan, Life Insurance, Disability, a merchandise discount and much more! 


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Sales & Marketing: Client Relations/Customer Service
Fan Experience Coordinator - Chicago Fire Soccer Club (Bridgeview, IL)

We are looking for a smart, service passionate individual who is interested in joining the Fire in the Fan Experience/Customer Service department as a Part-Time Coordinator. This department focuses on improving the overall gameday experience for the fan through building vendor relationships, tracking fan feedback and executing the Chicago Fire CHAMPS service and recognition program.  The coordinator will be expected to work some nights and weekends (about 25 hours a week), including 100% attendance for Chicago Fire home games. 

Responsibilities:

- Assist with tracking fan feedback on the Master Experience Log

- Input Secret Shopper scores and build reports

- Create Product Knowledge questions for game day staff and test during the game

- Compile information for the Fan Experience Newsletter for each game

- Check operating and cleaning conditions of stadium and suites pre-game and post-game

- Assist with contacting Volunteer Shoppers and reporting their feedback

- Build reports of online customer reviews

- Assist with Employee Recognition program

Miscellaneous duties may include:

  • Assistance with research projects
  • Assistance with various communications efforts
  • Assistance with Sales projects and prospecting
  • Interns will have substantial interaction with clients and fans, so we expect a high level of professionalism and customer service.
  • Interns will be expected to work all weekend and weeknight games.
  • Gameday duties may include distribution of premium items, surveys and/or programs .
  • Gameday duties may also include working in premium seating areas and high level customer service as well as stadium set-up and teardown
  • Interns can expect that some responsibilities will include clerical work, such as filing, data entry, copying and correspondence.
  • This position may be required to assist other departments with various projects. Interaction with other departments is highly encouraged as we aim to provide the most comprehensive learning experience for interns.

Qualifications:
The individual must possess the following knowledge, skills and abilities and be able to explain and demonstrate that he or she can perform the essential functions of the job, with or without reasonable accommodation, using some other combination of skills and abilities.

  • Ability to read, listen and communicate effectively in English, both verbally and in writing. Fluency in another language (Spanish preferred) is helpful.
  • Computer savvy with ability to work effectively in all Microsoft Office applications, including PowerPoint, Word, Excel and Outlook. Working knowledge of Adobe Photoshop preferred.
  • Goal-oriented, ambitious, honest individuals sought with strong work ethic, dedication and strong desire to learn about the sports industry

Note: When you apply for this job online, you will be required to answer the following questions:

1. How would you describe excellent customer service?
2. Are you comfortable working non-traditional hours, including nights, weekends & holidays?
3. Why do you want to work in Fan Services?


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Sales & Marketing: Ticket Sales
Outside Sales Representative - Part-Time - Chicago Fire Soccer Club (Bridgeview, IL)

Please Note:  This is a Part-Time Position, $11.00/hour + Commission

Reports to:  Manager of Outside Sales

 Description:  The Chicago Fire Soccer Club is seeking an Outside Sales Representative. The Chicago Fire is seeking energetic, outgoing, and soccer-passionate individuals to represent the club at home game and events throughout the Chicagoland community. These candidates will be an integral part of all grassroots sales efforts via brand building and driving ticket sales throughout the Chicagoland area. This part-time, paid position aims to provide those seeking future sports employment with excellent resume-building grassroots sales, marketing, and events experience with a professional team.

 Responsibilities (include, but not limited to):

  • Represent the Chicago Fire Soccer Club at soccer and non-soccer related events such as youth soccer tournaments, festivals, picnics and community events throughout the Chicagoland area year round
  • Raise brand awareness and sell tickets at grassroots events
  • Exemplify the core characteristics of a strong sales culture  e.g. strong interpersonal skills, prompt and professional follow-through, openness to new ideas and suggestions, as well as exhibiting constant “Fire” enthusiasm toward internal and external contacts
  • Create and foster a positive sales culture within the sales team, as well as the entire front office
  • Represent the Chicago Fire and its respective partners/sponsors with enthusiasm, energy, pride, passion and professionalism
  • Additional responsibilities as assigned by the Outside Sales Manager

QUALIFICATIONS:

  • Must be at least 18 years of age
  • Ability to respond to any situation quickly and professionally
  • Comfort with public interactions and sharing knowledge of the Chicago Fire
  • Ability to work well on a team
  • Willingness to learn in a fast paced environment
  • Ability to work a minimum of 20 hours monthly which may include evenings, weekends and holidays as needed
  • Strong computer proficiency 
  • Bilingual, Spanish preferred - not required
  • Sales experience, although not required
  • Ability to lift at least 30 pounds at a time
  • Candidates must live in the Chicagoland area or able to relocate
  • Regular access to a car, a clean driving record, proof of auto insurance and a valid driver’s license
  • Ability to communicate with internal and external staff in addition to clients in a respectable, professional and enthusiastic manner.

Note: When you apply for this job online, you will be required to answer the following questions:

1. Do you have a flexible schedule with the ability to work a mix of weekdays, weekends, and holidays?
2. Are you bilingual? If yes, please list language(s)
3. What sales experiences do you have that uniquely qualifies you for this role?


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Sales & Marketing: Ticket Sales
MANAGER, SEASON TICKET SALES - COLORADO RAPIDS (COMMERCE CITY, CO)

REPORTS TO:                   DIRECTOR, TICKET SALES, COLORADO RAPIDS                       

CANDIDATE POOL:          INTERNAL & EXTERNAL CANDIDATES

RESUME DEADLINE:       NOVEMBER 3, 2017

SUBMIT RESUME TO:      CLICK HERE

 

MINIMUM POSITION RESPONSIBILITIES:

?     Responsible for strategy and execution of Ticket Sales department hitting determined season and partial plan ticket and revenue goals.

?     Create and implement year-round Season and Partial Sales strategies in order to reach department-wide goals.

?     Recruitment, interviewing, hiring, coaching and training all members of the Season Sales Team.

?     Monitor the weekly status of the Season Sales Team by measuring productivity and results.

?     Assist with establishing goal, incentive and accountability programs for the Season Ticket Sales staff.

?     Aides in advancing sales process via face to face appointments, in-stadium appointments, sales events, phone calls and CRM adoption of staff with ongoing coaching, training and supervision.

?     Assist Season Sales Staff with closing techniques/skills and account management to ensure the highest results.

?     Leader in the ticket sales department for all Season Ticket training.

?     Works with management staff to create sales contests to motivate entire sales staff

?     Assist in serving as a liaison with other organizational departments.

MINIMUM POSITION QUALIFICATIONS:

?     Minimum three years ticket sales experience within the sports industry.

?     Hardworking, passion for the industry, positive attitude, open to learning and leadership characteristics.

?     Understanding of B2B and B2C Sales Processes; B2B Sales Experience preferred

?     Excellent verbal and written communication skills.

?     Strong teaching, motivating, and development skills.

?     Ability to work under pressure, meet deadlines, and multi-task.

?     Demonstrate a successful track record in sales.

?     Proficient in Microsoft Word, Excel, and Outlook.

?     Bachelor’s degree or equivalent combination of education and experience.

?     Ability to acquire or produce and maintain a valid Colorado driver’s license and meet company vehicle driving standards.

PREFERRED POSITION QUALIFICATIONS:

?     Knowledge of the Major League Soccer 6-Step Sales process.

?     Ticketing system experience, Veritix preferred.

?     Microsoft Dynamics CRM experience.

?     Firm understanding of Kroenke Sports ticket products and services.

?     Knowledge of Major League Soccer and the Colorado Rapids.

?     Extensive knowledge of Denver Metro market.


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Sales & Marketing: Ticket Sales
Audi Field Sales Associate - D.C. United (Washington, DC)

POSITION SUMMARY:

The D.C. United sales and service team seeks motivated and passionate individuals looking to start a career in sport sales. Selected candidates will receive intensive sales training on the 6 Step Process and relationship based selling to assist in the sales of our new, state-of-the-art $300 million dollar, soccer-specific stadium, Audi Field. Ideal candidates are great teammates, hard-working, competitive, internally motivated and willing to learn. The program runs for a minimum of three months and maximum of eleven months, with monthly performance evaluations. Candidates who exceed expectations will be considered for full-time openings with D.C. United as they become available. There is no guarantee of full-time employment upon completion of this program.

ESSENTIAL FUNCTIONS AND RESPONSIBILITIES:

  • Generate ticket sales revenue with a primary focus on selling Membership Deposits in Audi Field
  • Build relationships through a high level of outbound phone calls and face to face appointments
  • Conduct face to face appointments at our Audi Field Preview Center for fans using augmented reality, 3-D models and touch-screen technology
  • Proactively seek new business through referrals and current clients
  • Participate in Sales Mentorship Program with full time members of the D.C. United sales staff
  • Exceed defined sales, outbound activity and appointment goals
  • Be a positive influence within our department, our club and our community
  • Assist with game day responsibilities of sales department at the final regular season match in RFK Stadium history on October 22

MINIMUM POSITION QUALIFICATIONS:

 

  • College junior, senior, or recent graduate
  • Proven track record of ability to manage multiple tasks
  • Willingness to learn in a fast paced, competitive, team environment
  • A passion to be the best and to bring the best out of their teammates
  • Excellent interpersonal and communication skills
  • Proficient computer skills and experience with Microsoft Office products
  • Ability to work flexible hours, including evening and weekends

 

PREFERRED QUALIFICATIONS REQUIRED:

  • A passion to grow a career as a sales professional in the sport industry
  • Motivated self-starter with a contagiously positive attitude and leadership qualities
  • Bilingual (Spanish) language skills a plus but not required

Note: When you apply for this job online, you will be required to answer the following questions:

1. Are you available to work evening hours and weekends?
2. Are you available for a face to face interview during the month of October?


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Sales & Marketing: Ticket Sales Management
Account Specialist, Membership Services - D.C. United (Washington, DC)

POSITION SUMMARY:

The Account Specialist, Membership Services is a motivated and passionate individual looking to continue a career in sport sales by managing a group of D.C. United Full Season Members. The executive has a strong work ethic, is driven by meeting and exceeding revenue goals, and has prior ticket sales experience. Essential relationships will be derived from making outbound phone calls and incorporating social selling techniques to schedule face to face appointments at our state-of-the-art sales preview center.   

ESSENTIAL FUNCTIONS AND RESPONSIBILITIES:

  • Manage a book of business of Full season accounts (not to exceed 700 accounts per team member)

  • Develop and maintain positive personal relationships with D.C. United Season Ticket Members via out-bound calls, out-of-office face to face appointments, personalized letters and emails
  • Continuously network with leaders in the sports industry to identify new best practices for membership touchpoints
  • Meet and exceed monthly touch point goal with accounts to ensure that premium service is achieved to members
  • Respond to all inbound member communication within 24 hours in a thorough and courteous manner
  • Develop Mini Membership events to create unique and creative ways to get face to face with members
  • Handle day to day operation of members, including but not limited to: making phone calls to current members, exchanging tickets, problem resolution
  • Attend all membership events as part of the touch point plan
  • Have a strong understanding of group theme nights
  • Play a crucial role in creating excitement around transitioning into the new stadium. Audi Field
  • Meet and exceed assigned quarterly and annual sales revenue goals through full season renewals, up-selling, & cross selling
  • Maintain up-to-date knowledge and effectively and enthusiastically communicates all team happenings, events, season ticket holder benefits and stadium details
  • Provide timely communication with season ticket holders in regard to game date changes, invoices, payment plans, parking, renewal deadlines, and match information
  • Build strong relationships with account base through proactive communication including seat visits, touch points, phone calls, emails and other communication channels.  A minimum of one touch point per month with full season ticket accounts is the expectation

 

NONESSENTIAL/SUPPORTIVE SKILLS AND EXPERIENCE:

In addition to performance of the essential functions, this position may be required to perform a combination of the following supportive functions, with the percentage of time performing each function to be solely determined by the supervisor based upon the particular requirements of the company.

  • Represent yourself and D.C. United in a positive and professional manner

  • Act as a role model within and outside the D.C. United organization
  • Assist with game day responsibilities of sales department

  • Manage the matchday day responsibilities of group sales department                             

  • Support staff to provide the highest level of customer service to our fans.

  • Regularly coordinate, develop and lead weekly sales meetings and training sessions.

  • Play a crucial role in creating and maintaining a high level of morale with sales department

  • Be a positive influence within our department, our club and our community

  • Provide the highest level of customer service to our fans.

  • Participate in weekly sales meetings and training opportunities.

  • Play a crucial role in creating excitement around transitioning into the new stadium

  • Be a positive influence within our department, our club and our community

 

 

 

SUCCESS FACTORS/JOB COMPETENCIES:

  • Adhere to D.C. United organization policies and procedures
  • Demonstrate flexible and efficient time management skills with the ability to prioritize workload
  • Strong attention to detail, time management, and organizational skills.

  • Maintain effective and efficient CRM database
  • Motivated self-starter with entrepreneurial leadership tendencies and a positive attitude

  • Willingness to learn in a fast paced environment

  • A passion to continue a career as a sales professional in the sport industry

  • Bilingual (Spanish) language skills a plus but not required

 

 

QUALIFICATIONS REQUIRED:

  • Bachelor’s degree in business administration, marketing or sport management or some other related field

  • Excellent interpersonal and communication skills

  • Availability to work flexible hours, including but not limited to evenings, weekends and holidays

  • Minimum of one year prior sport sales experience industry is preferred

  • Motivated self-starter with a contagiously positive attitude and leadership qualities

  • Relationship focused personality and a proven track record of sales success in the sports industry.

 

PHYSICAL DEMANDS AND WORK ENVIRONMENT:

       

The physical demands and work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions, otherwise note that we have normal working conditions with the absence of disagreeable elements.

 

                •      Must be able to use a computer

        •      Must be able to write, type and use phone system

Note: When you apply for this job online, you will be required to answer the following questions:

1. Do you have inside sales experience? Yes or No


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Sales & Marketing: Promotions
FC Dallas Foundation 50/50 Raffle Sales Associate - FC Dallas (Frisco, TX)

This position will be the driving sales force behind the 50/50 Raffle Program benefiting the FC Dallas Foundation. This seasonal position will start in late March and run through the conclusion of the playoffs for all FC Dallas games.

A 50/50 raffle is a raffle that will take place at all home games of the team in accordance with Texas law, where one lucky winner will receive 50% of the jack pot (after allowable expenses) from that game, while the team foundation and a beneficiary will split the other 50% of the net proceeds.

The ideal candidate will be a punctual, hard-working and enthusiastic salesperson with excellent communications skills. This employee will be responsible for the sale of raffle tickets at each match to help benefit the charities selected by the FC Dallas Foundation as well as the foundation.

Job Duties:

  • Game night selling of raffle tickets to FC Dallas fans within Toyota Stadium in either a stationary kiosk location or as a roaming sales representative.
  • Accepting and accounting for large sums of cash at each match.
  • Communication of the 50/50 raffle rules and procedures clearly to potential customers.
  • Reconciling sales at the end of the match.

Note: When you apply for this job online, you will be required to answer the following questions:

1. Yes/No: I am at least 18 years of age?
2. Yes/No: I have previous customer service experience?
3. Yes/No: I have previous cash handling experience?
4. Yes/No: In the last seven years, have you been convicted of a major violation other than a minor traffic violation? If yes, please explain. Will not necessarily exclude you from consideration.
5. Yes/No: I can stand for long periods of time?
6. Yes/No: I can work in outdoor weather conditions to include extreme heat, cold or rain?
7. Yes/No: I can work a varied schedule to include nights, weekends and holidays?


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Sales & Marketing: Ticket Sales
Ticket Sales Phone Representative - FC Dallas, Toyota Stadium (FRISCO, TX)

Major League Soccer - FC DALLAS located at Toyota Stadium & Soccer Center is a first-of-its-kind facility located in Frisco, Texas. Toyota Stadium is the future home of the National Soccer Hall of Fame.

Toyota stadium & Soccer Center is a first-of-its-kind facility located in Frisco, Texas. The complex features two major components: a 20,000 seat, state-of-the-art pro stadium immediately adjacent to a sports park with 17 championship-quality sports/soccer fields. Toyota Stadium and Soccer Center is in use over 300 days per year, showcasing a wide variety of local, regional, national and international events.  Toyota Stadium is the future home of the National Soccer Hall of Fame.

    

The Ticket Sales Phone Representative will be responsible for reaching out to individuals who have been researched by our management team. The role is solely responsible for making calls, generating leads and selling tickets.

Essential Duties and Responsibilities:

-Contact prospective clients via phone per daily/weekly campaign efforts, which will be provided to you 

-Manage your pipeline of prospects through a series of commitment to a close 

–Selling Season Memberships, groups packages, and partial packages

-Demonstrate commitment to teamwork and ability to adhere to company policies and procedures.

-Attend and actively participate in daily and weekly department meetings.                                                                  -Maintain accurate records of all activities and closed sales.

- All other duties as assigned.

Qualifications:

- Ability to meet tight deadlines and work well under pressure.

- Strong organizational skills, time management skills and attention to detail required.

- Strong verbal and written communication skills with an emphasis on business writing skills.

- Ability to prioritize and manage multiple tasks/projects

- Ability to work independently without supervision, be self-directed and demonstrate initiative.

- Strong team synergy skills and ability to work collaboratively with others whom you have no direct authority over.

- Excellent ability to establish rapport with others and ability to build strong interpersonal relationships.

- Exhibit good judgment and decision-making skills

- Willingness to work a flexible schedule including nights and weekends and be on-call as necessary based on the changing priorities of the department.

Preferred Qualifications: 

- Bachelor’s degree preferred

- Bilingual skills a plus

- Prior experience in ticket sales, telemarketing, appointment scheduling or cold-calling techniques is preferred, but not required.

Note: When you apply for this job online, you will be required to answer the following questions:

1. Yes/No: I am comfortable with working in a role/environment that requires me to focus solely on contacting prospective clientele?
2. Yes/No: I can read/speak Spanish?
3. Yes/No: I have knowledge of FC Dallas and Major League Soccer?
4. Yes/No: My schedule is flexible which can include nights, weekends and holidays?
5. Yes/No: In the last seven years, have you been convicted of a major crime other than a minor traffic violation? If yes, please explain (will not necessarily disqualify you for a position.)


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Sales & Marketing: Ticket Sales
Senior Ticket Sales Executive - FC Dallas, Toyota Stadium (FRISCO, TX)

Major League Soccer FC DALLAS located at Toyota Stadium & Soccer Center is a first-of-its-kind facility located in Frisco, Texas. Toyota Stadium is the future home of the National Soccer Hall of Fame.

The complex features two major components: a 20,000 seat, state-of-the-art pro stadium immediately adjacent to a sports park with 17 championship-quality sports/soccer fields. Toyota Stadium and Soccer Center is in use over 300 days per year, showcasing a wide variety of local, regional, national and international events.  This position provides a competitive compensation and benefits package. 

Essential Duties and Responsibilities:

- Sell full season tickets, group tickets, etc. for FC Dallas season events via: Cold calling, Lead Generation at home games, Prospecting / Profiling, Networking at outside events, Seeking and implementing sales and service best practices and thorough date capture and personal database management

- Create and develop new business by regularly pitching new prospects through stadium tours, external appointments, and phone prospecting.

- Work FC Dallas home games: staffing designated ticket sales stations, fulfilling events, visiting newly-sold customers, and prospecting new sales.

- Demonstrate commitment to teamwork and ability to adhere to company policies and procedures.

- Attend and actively participate in daily and weekly department meetings.

- Attend outside events with the purpose of selling ticket packages 

- Maintain accurate records of all prospecting activities and closed sales. 

- All other duties as assigned.

Qualifications:

- Bachelor’s degree preferred or equivalency of two (2) years of successful work experience required

- Proficient in Microsoft Office, Outlook, Excel, Word, PowerPoint and other related computer skills required.

- Ability to meet tight deadlines, high energy and work well under pressure.

- Strong organizational skills, time management skills and attention to detail required.

- Strong verbal and written communication skills with an emphasis on business writing skills.

- Ability to prioritize and manage multiple tasks/projects

- Ability to work independently without supervision, be self-directed and demonstrate initiative.

- Strong team synergy skills and ability to work collaboratively with others whom you have no direct authority over.

- Excellent ability to establish rapport with others and ability to build strong interpersonal relationships.

- Exhibit good judgment and decision-making skills

- Willingness to work a flexible schedule including nights and weekends and be on-call as necessary based on the changing priorities of the department.

Preferred Qualifications: 

- Bilingual skills a plus

- Prior experience in ticket sales, appointment scheduling or cold-calling techniques is preferred, but not required.

Note: When you apply for this job online, you will be required to answer the following questions:

1. Yes/No: I have two (2) years of experience within sales in sports/ entertainment particularly or a similar role?
2. Yes/No: My experience reflects working in a high volume sales environment?
3. Yes/No: I have knowledge of FC Dallas and Major League Soccer?
4. Yes/No: My elevator pitch on selling FC Dallas is as follows:
5. Yes/No: My schedule is flexible which can include nights, weekends and holidays?
6. Yes/No: I can read/speak Spanish?
7. Yes/No: In the last seven years, have you been convicted of a major crime other than a minor traffic violation? If yes, please explain (will not necessarily disqualify you for a position.)


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Sales & Marketing: Ticket Operations
Box Office Ticket Seller - Houston Dynamo/BBVA Compass Stadium (Houston, TX)

Box Office Ticket Seller

Responsible for providing excellent guest service at all BBVA Compass Stadium events while selling and distributing tickets on the day of the event.

Duties include, but are not limited to the following:

  • Selling walk up tickets
  • Distributing Will Call tickets
  • Cash handling and reconciliation
  • General customer service
  • Provide stadium information and directions
  • Assist with problems/issues

Minimum Requirements:

  • High School diploma or equivalent required
  • Must to have at least one (1) year prior ticket selling/customer service experience, preferably in a sports/entertainment venue environment.
  • Must be available to work evenings, weekends, and holidays
  • Strong interpersonal and communication skills
  • Must be able to work in a fast paced environment
  • Must show commitment and willingness to provide excellent customer service
  • Must maintain a neat, clean, and well-groomed appearance per the Forever Orange Human Resources Policies and Procedures

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Sales & Marketing: Ticket Sales
Account Manager, Member Services - Houston Dynamo/Dash (Houston, TX)

The Dynamo/Dash Account Manager will personally manage relationships with all Dynamo and Dash season ticket members and partial plan account holders and perform the function of processing and printing all game tickets. Account Managers are responsible for maximizing season ticket renewal percentages by providing superior customer service to and developing personal and long term relationships with account holders. Relationships will be built through a multiple touch-point system including but not limited to, outbound calls, personalized letters, email, servicing inbound calls, and other special team related, private season ticket holder functions.

The touch point system will be supervised by the Manager, of Member Services.

The Dynamo/Dash Account Manager will also be tasked to generate referrals through current season ticket accounts resulting in new revenues generated though each season ticket holder in the areas of season tickets, group sales, and up-sells. The referral function is a vital component of the role as it supports the overall growth of the teams business.

Ultimately each member of the Dynamo and Dash service team will be personally responsible for managing a portfolio of Dynamo/Dash season and partial plan revenue and renewing that portfolio by providing a service level that is the highest in the industry. By creating and maintaining this level of service excellence, both in individual interactions with our customers and other members of the service specialist team, they will drive renewal percentages resulting in enhanced customer loyalty resulting in additional referrals and subsequently greater revenues for the Houston Dynamo organization.


ESSENTIAL SEASON TICKET DUTIES AND RESPONSIBILITIES
• Retention and renewal of Dynamo season ticket and partial plan holder – minimum accepted level for season tickets: 90%.
• Develop and maintain positive personal relationships with Houston Dynamo season ticket and partial plan holders via outbound calls, personalized letters, emails and face to face interaction and team functions.
• Make an average minimum of Forty (40) out-bound calls per day
• Make an average minimum of Twenty (20) proactive touch points per day (telephone, email, letters, face-to-face).
• Perform a minimum of Eight (8) touch points per account holder per season.
• Provide superior service to all inbound customer communication: phone calls, email, Facsimiles, etc.
• Implement and execute all amenities, benefits, and events to season ticket holders.
• Respond to all season ticket holder service needs such as customer service issues, ticket exchanges, add-on requests, financial billing, and other ticketing and team related questions.
• Utilize Veritix system to track and report progress of relationships with season ticket holders, as well as to ensure client profiles are always up-to-date.
• Create, assemble and distribute welcome packets to all current and new account holders.
• Create, manage and analysis all data from ticket sales surveys to improve department efficiency, retention rates, and customer satisfaction and loyalty.
• Work service tables at Dynamo season ticket holder events.
• Provide referrals to the sales team resulting in new revenues generated though each season ticket holder in the areas of season tickets, group sales and up-sells.
• Other duties as assigned by the VP of Premium and Fan Relations as well as Manager of Member Services.

ESSENTIAL BOX OFFICE RESPONSIBILITIES
• Process and print all season, mini plan, group and individual ticket sales orders for the Dynamo. Process all group orders.
• Answer all in coming ticket office calls.
• Assist in game day overall ticket office functions.
• Work as a team to maintain a professional level of appearance of self within the box office working environment.
• General office duties including but not limited to answering phones using proper and professional phone etiquette, organized accounting of league and small business partner ticket vouchers.
• Provide any further assistance as required under the direction of the Director of Ticket & Premium Services.


SUPPORTIVE DUTIES AND RESPONSIBILITIES
• Maintain appropriate outgoing voicemail messages and prompts based on marketing message required.
• Monitor all ticket sales messaging on Dynamo website.
• Maintain effective and efficient Outbox CRM database. All touch points must be documented within contact management area of system.
• Review and discuss with Dir. of Box Office and CS and Sr. VP Business Development fan complaints and issues with our delivery of product.


SPECIFIC JOB KNOWLEDGE, SKILL AND ABILITY
• The individual must possess the following knowledge, skills and abilities and be able to explain and demonstrate that he or she can perform the essential functions of the job, with or without reasonable accommodation, using some other combination of skills and abilities.
• Specialist must maintain a burning and focused desire to help set the standard for client experience and retention departments in the professional sports industry
• Thoroughness and attention to detail
• Genuinely passionate about providing an outstanding level of customer service.
• Exemplary self-discipline, professionalism, pride and work ethic.
• Outstanding listening, written, and verbal communication skills
• Team oriented individual with a proactive positive attitude.
• Willingness to take initiative and ownership of projects
• Detail oriented with ability to multi task effectively and with a sense of urgency, sometimes under a high level of stress.
• Excellent organizational and personal time management skills.
• Proven to be reliable, diligent, self-motivated and dedicated.
• Ability to reason and problem solve. Define problems, collect data, establish facts, draw valid conclusions and make independent decisions.
• Compliance with organizational directives.
• Flexible hours required. Working evenings/nights, weekends and holidays.



QUALIFICATIONS, EDUCATION, FORMAL TRAINING, AND EXPEREINCE
• Bachelor’s degree in business, sports, hotel/hospitality, marketing or related field preferred.
• Experience and training in CRMr systems, Outbox or other Customer Relations Management system preferred.
• High proficiency in Microsoft Word, Microsoft Excel, Microsoft PowerPoint, internet use and other basic computer usage.
• Familiarity with basic tenets of sales and customer service.

• Sports sales experience a plus.
• Bilingual English and Spanish a plus.


COMPENSATION
Competitive base salary, health insurance plus performance based bonuses.


OTHER
This position is critical to the success of the Houston Dynamo organization. The ideal Dynamo/Dash Account Manager – Member Services brings enthusiasm, solid experience and the ability to perform their core duties at the highest level of performance while proactively seeking new ways to improve the organizations interaction with our customers/fans. The candidate must strive to make each fans experience with the Dynamo/Dash a positive and memorable one each and every time.


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Sales & Marketing: Ticket Sales
INVITE ONLY – Houston Dynamo & Dash Sales Training & Hiring Forum (Nov 30th – Dec 1st) - Houston Dynamo/Dash/BBVA Compass Stadium (Houston, TX)

What It Is: The Sales Training & Job Forum is a dynamic, interactive, two-day, INVITE ONLY opportunity to learn sales skills from the leadership team of the Houston Dynamo and Dash, while also getting an opportunity to earn job offers with the organization.

The two-day, interactive session will include the opportunity to network with the Houston Dynamo and Dash management team and learn ticket sales processes, all while competing for an opportunity to work for one of the top organizations in the sports industry.

Qualifications:

• Passion for sales, sports and creativity
• Bachelor’s degree
• Strong oral and written communication skills
• Ability to multitask, while being able to provide reports and summaries as directed
• Ability to work non-traditional hours including weekends and holidays as necessary
• Ability to adapt in a fast paced and consistently changing environment
• Desire to be a sales industry leader
• Open to learning/training
• Bilingual a plus


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Sales & Marketing: Ticket Sales
Account Executive, Group Sales - LA Galaxy (Carson, CA)

Anschutz Entertainment Group, Inc. (“AEG”) is a subsidiary of The Anschutz Company and one of the leading sports and entertainment presenters in the world. AEG owns a collection of companies including multi-use facilities such as STAPLES Center and StubHub! Center in Southern California, several sports franchises including the Los Angeles Kings (NHL) and Los Angeles Galaxy (MLS) and AEG LIVE, one of the world's leading concert promotions and touring companies. AEG is also currently overseeing the development of L.A. LIVE, 4 million sq. ft. downtown L.A. sports, residential and entertainment district.

The team is seeking a professional, passionate, hard-working and dedicated sales person with the self-motivation and desire to start a solid career in the sports industry. The primary focus will be on selling LA Galaxy group tickets to organizations within the Southern California area. This individual will also be responsible for selling LA Galaxy season tickets, mini plans, and other packages. Account Executives are provided with some leads, but are also responsible for seeking new business, through web research, networking mixers, client referrals, cold-calling, etc.

ESSENTIAL DUTIES AND RESPONSIBILITIES:
Generate new group sales by targeting and developing relationships with Non Profits, Schools, Churches and other organizations within Southern California

  • Responsible for servicing, renewing, up-selling, and cross-selling current group accounts.
  • Responsible for building theme night and group sales business plans.
  • Proficient in all LA Galaxy packages including full season seats, partial plans, luxury seating, kicks for kids, and other special events.
  • Full participation in extensive inbound/outbound call campaigns including meeting large new outbound call requirements.
  • Maintain a minimum daily average of 40 outbound calls - volume maybe increased or decreased based upon the time of year and needs of the organization.
  • Generate maximum revenue using all sales methods including face-to-face appointments, stadium tours, territory prospecting, and networking.
  • Meet or exceed weekly, monthly, and annual sales goals and activity requirements.
  • Service all clients in accordance with ticket sales department service guidelines.
  • Perform "game day" responsibilities, including entertaining clients and prospects, working ticket sales booths, and fulfillment of large group event partnerships.
  • Attend team, community, and other events for purpose of maximizing sales opportunities
  • Assist with creative development for production of sales materials including flyers, brochures, and other support material.
  • Coordinate with other departments to organize events that generate group ticket sales.
  • Recording and reporting of sales functions to supervisor(s).
  • Other duties as assigned by Manager of Ticket Sales and Service

SPECIFIC JOB KNOWLEDGE, SKILL AND ABILITY

The individual must possess the following knowledge, skills and abilities and be able to explain and demonstrate that he or she can perform the essential functions of the job, with or without reasonable accommodation, using some other combination of skills and abilities.

  • Highly motivated, naturally aggressive, with a positive attitude.
  • Sales experience preferred, sports sales experience a plus.
  • Exemplary self-discipline, professionalism, pride and work ethic.
  • Outstanding listening, written, and verbal communication skills.
  • Committed to personal integrity and team oriented.
  • Detail oriented with ability to multi-task effectively and with a sense of urgency, sometimes under a high level of stress.
  • Excellent organizational and time management skills.
  • Creativity and ability to see ideas through to successful execution.
  • Enthusiasm for and/or experience in professional sports sales and/or service.
  • Thoroughness and attention to detail.
  • Compliance with organizational directives.
  • Flexible hours required: working evenings/nights, weekends and holidays.

QUALIFICATIONS, EDUCATION, FORMAL TRAINING, AND EXPERIENCE

  • Bachelor’s degree in communications, sports, business, marketing or related field preferred.
  • Experience and training in Outbox, Microsoft CRM, or other Customer Relations Management system preferred.
  • High proficiency in Microsoft Word, Microsoft Excel, Internet use, and other basic computer usage.
  • Familiarity with basic tenets of sales and customer service, sports industry specific a plus.
  • Bilingual in English and Spanish a plus.

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Sales & Marketing: Ticket Sales
Part Time -Inside Sales Associate - LA Galaxy (Carson, CA)

LA Galaxy Inside Sales Associates will be responsible for further developing, maintaining, and increasing Season Ticket Sales, Partial Plan Sales and individual Sales. These individuals will possess a strong focus on relationship sales by generating new revenue through a process of prospecting by attending events in greater Los Angeles and calling a high volume of leads daily.

Inside Sales Associates will be trained in all aspects of ticket sales and service. Inside Sales Associates will have monthly goals based on outbound calls, outside networking events and ticket sales revenue generation.

Duties & Responsibilites: 

  • Attend events in local soccer and local business community - Each event is an opportunity to sell tickets, capture data as well as build relationship with the local soccer and business community.
  • Take part in ticket sales and service training to become proficient at making outbound calls as well as attending events
  • Provide updates from weekly events that include leads, sales progress, and event notes
  • Utilize Customer Retention Management system to track and report progress of relationships with all clients
  • Handle incoming sales calls from sales prospects as opportunity is provided. Meet or exceed weekly and monthly sales goals in the areas of Galaxy, Galaxy II tickets and Club ticket packages Take part in department-wide outbound call campaigns

Required Qualifications (Job Knowledge, Skills, and Education):

  • A minimum education level of: High School Diploma or its equivalency (BA/BS Degree Preferred)       
  • A minimum of 0-2 years of related work experience
  • A desire to help set the standard for client experience and retention departments in the sports industry
  • Genuinely excited about providing an outstanding level of customer service
  • Exemplary self-discipline, professionalism, pride and work ethic
  • Outstanding listening, written, and verbal communication skills
  • Team-oriented with a proactive positive attitude
  • Unquestionable integrity
  • Willingness to take initiative and ownership of projects
  • Detail oriented with ability to multi-task effectively and with a sense of urgency, sometimes under a high level of stress
  • Excellent organizational and time management skills
  • Proven to be reliable, diligent, self-motivated and dedicated
  • Ability to reason and problem solve. Define problems, collect data, establish facts, draw valid conclusions, make independent decisions, and exercise independent judgment and discretion
  • Enthusiasm for and/or experience in professional sports sales and/or service
  • Thoroughness and attention to detail
  • Compliance with organizational directives
  • Flexible hours required: working evenings/nights, weekends and holidays  

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Sales & Marketing: Premium/Suite Sales
Account Executive, Premium Sales - LA Galaxy / StubHub Center (Carson, CA)

As a member of the Premium Sales Team, the Account Executive is primarily responsible for selling all premium ticket products for the LA Galaxy at StubHub Center.

The primary focus will be to drive revenue by selling contractual Luxury Suites, Platinum Seats, Field Seats and Terrace Cabanas.

Additional premium events include national team soccer matches, international soccer matches, and other sporting and special events. 

Essential Functions: Job Duties & Responsibilities

  • Execute effective sales calls and presentations promoting the purchase of premium ticket products in order to meet established sales objectives.
  • Responsible for a minimum of 5 outside meetings per week with premium prospects.
  • Proactively solicit and follow-up on personal sales leads under the guidelines established by supervisors.
  • Participates in regular/scheduled meetings with the Director of Premium Sales to establish best processes and strategies for driving new business and retaining existing clients.
  • Participate in events, promotions, client entertainment and other activities as required and assigned by management.
  • Work closely with other members of the Premium Department to ensure inventory integrity, high levels of customer service and enhance overall team performance.

Required Qualifications (Job Knowledge, Skills, and Education):

  • A minimum education level of: BA/BS Degree (4-year) (Advanced Degree Preferred)
  • A minimum of 2-3 years of related work experience
  • Proven track record in developing long lasting business relationships with clients.
  • A self-starter with a competitive drive and initiative.
  • Polished presentation skills, with an ability to think and react to situations quickly and confidently.
  • Assertive, persistent, results oriented.
  • While looking to succeed personally, must be able to support team environment and adhere to department guidelines.
  • Microsoft Office Suite skills (Outlook, Word, Excel) and ability to learn required business systems.

 Preferred Qualifications (if applicable):

  • Bilingual in Spanish, is a plus.  
  • Knowledge of soccer/ MLS and or Sports & Entertainment, is a plus.

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Sales & Marketing: Premium/Suite Sales
Director, Premium Sales - LA Galaxy / StubHub Center (Carson, CA)

The Director of Premium Sales will be responsible for direct oversight of the Premium Sales Department by maximizing new business sales and creating a first-class experience for all premium clients. The primary focus will be to create incremental revenue streams, which focus on selling contractual Luxury Suites, Platinum Seats, Field Seats and Terrace Cabanas at StubHub Center. Events including, but not limited to: LA Galaxy, national team soccer matches, international soccer matches, and other sporting and special events. Responsibilities will also include working closely with the Client Services Manager, on strategy and direction on executing client retention programs for all Premium assets.  Ideal candidates will have a minimum of 5 years’ successful sales experience selling face-to-face to corporate decision makers, exposure to Premium Seat sales, and/or previous sports/venue management experience. Established business contacts and experience in the Los Angeles and Southern California region preferred.

Key Job Factors:

  • Level of accountability: Generally managed           
  • Level of decision making: Creative tasks
  • Has contact with: Inside / Outside company; Occasionally with Corporate Executive Staff
  • Supervision: Direct supervision/management of employee(s) 
  • Physical Requirements: Light, occasional physical effort
  • Travel Percentage (%): Not Applicable / As Needed

Essential Fuctions: Duties & Responsibilies

  • Oversee,  Manage and Supervise Sales & Services Premium Staff:
  • Execute and lead sales presentations, both on site at Stub Hub Center and off-site locations.
  • Hire, train, supervise and evaluate Premium Seat sales and service staff.
  • Activities will include sales efforts, client meetings, and developing new service programs to assist the premium staff in meeting their goals.
  • Develop creative prospecting efforts to secure potential new clients.
  • Participate in events, promotions, client entertainment and other activities as required.
  • Utilize company CRM system to manage premium accounts, pipelines, sales process and activity.
  • Produce accurate reports regarding sales, appointments and account maintenance on a regular basis.
  • Supervise all mid-year and end of year performance reviews for premium sales & service staff
  • Customer Service: Supervision of Platinum Seats, fulfill general requests for seat holders while keeping consistent with the guidelines set forth by management.
  • Work closely with Client Services Manager to manage customer service programs and quality control of all customer interaction.
  • Sales Training: Develop ongoing service training programs, create programs to motivate staff and assist staff in their time management.
  • Help formalized and implement the development of policies and procedures as related to Premium sales and service.
  • Responsible for communicating information to the Premium Sales and Service staff in a timely manner.
  • To develop and maintain a good working relationship with ticket operations department. Play a key role in implementing proper pricing, coding and sales tracking for commission and pay outs.
  • Provide reports including daily financial reconciliation of sales; maintain system files for sales, or any other reports requested by executive management.
  • Encourage maintain and coach good public relations with the arena patrons and the public.

Required Qualifications (Job Knowledge, Skills, and Education):

  • A minimum education level of: BA/BS Degree (4-year) (Advanced Degree Preferred)
  • A minimum of 5 -7  years of related work experience
  • Must be proficient with Microsoft Word, Excel, and Outlook – computer and basic accounting skills are required.
  • Must be highly organized, resourceful, quick learner and able to handle multiple projects simultaneously.
  • Exceptional guest and client service capabilities – previous sales management experience preferred.
  • Strong sales and customer service background with the ability to multi-task in a fast-paced environment required.
  • Proven track record in developing long-lasting business relationships with corporate executives.
  • Polished presentation skills, with an ability to think and react to situations quickly and confidently.
  • Must be assertive, persistent, proactive, and results oriented.
  • Must be extremely organized and detail-oriented.
  • Ability to work evenings and/or holidays.

Preferred Qualifications (if applicable):

  • Bilingual in Spanish, is a plus.
  • Knowledge of soccer/ MLS and or Venue operations, is a plus.

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Sales & Marketing: Ticket Sales
Sales Trainee - January 2018 - Major League Soccer (MLS) National Sales Center (Minneapolis, MN)

Start Date: January, 2018

The Opportunity: The MLS National Sales Center is seeking positive and passionate individuals to enter an intensive and highly selective two-to-four month sales training program. The National Sales Center is a performance-based program which allows successful NSC Trainees the opportunity to interview for sales positions at MLS Clubs.

Success Rate: The MLS National Sales Center has produced over 215 hires for 24 MLS clubs over 23 sessions.

How NSC Trainees will Succeed: NSC Trainees are put through a world-class sales training process gaining in-depth knowledge of MLS Ticket Sales by working with MLS clubs and partners, selling premium inventory, season tickets, mini plans, and group tickets. Trainees will primarily use phone and email to market and sell packages, but will also have the opportunity to practice face-to-face selling in select instances. Each NSC Trainee is also provided day-to-day mentoring by upper-level MLS executives.

Success throughout Your Career: We believe a solid foundation allows the opportunity for advancement. In the six years of the NSC’s existence, over 30 NSC Alumni have risen in the ranks to move into management roles at various MLS Clubs.

Who is Best for this Position: The best candidates for this position must be driven, positive, and have a PASSION for soccer. Specifically, the best individual will meet all the criteria below:

  • Bachelor’s Degree from an accredited college and commitment to be a soccer sales industry leader
  • Ability to participate in entire two-to-four month curriculum (evening, weekend, and potential holiday hours)
  • Ability to work as a team player
  • Proficient in basic computer software programs
  • Strong organizational and communication skills
  • Excellent customer service skills
  • Willingness to learn
  • Ability to move to Blaine, MN at the National Sports Center for the duration of the program
  • Ability to relocate to an MLS Club immediately following the training session

About this Application: Please include a video elevator pitch in your application stating the following:

  • Your Name
  • Your School
  • Graduation Date
  • Why you are passionate about soccer and sales

Check out John Elliano and Griffin Booth (LA Galaxy)’s elevator pitches:





Click here to find out more about the MLS National Sales Center Experience.

Note: When you apply for this job online, you will be required to answer the following questions:

1. Are you able to move to Minneapolis, MN for the entire 2 to 4 month training program (evenings, weekends, and possibly holiday hours)?
2. Yes/No: Are you willing to relocate to an MLS club following the training session?
3. Yes/No: Will you now or in the future require sponsorship to work in the United States?


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Sales & Marketing: Sponsorship Services/Activation
Director, CFM Americas - New York City FC (New York, NY)

JOB TITLE:  Director, CFM Americas

DEPARTMENT:  City Football Marketing                  

REPORTS TO:  Head of Marketing, CFM Americas

LOCATION:  New York, NY

Job purpose

Manchester City FC is an English Premier League club whose roots began in East Manchester in 1894 and has gone on to win the European Cup Winners’ Cup, four League Championship titles, including two Premier League titles, and five FA Cups. Manchester City FC is one of six teams comprising the City Football Group and counts New York City FC, Melbourne City FC, Yokohama F-Marinos, Girona FC and Club Atletico Torque among its sister clubs.

The Director of City Football Marketing in the Americas will be responsible for the development of the Manchester City FC brand and the growth of its fan-base in the United States.  The ideal candidate will be able to design and execute a holistic market strategy that will drive increased awareness, engagement and fan avidity for the Club.  The individual will also possess a strong business acumen to enable City Football Group to identify and capitalize on business opportunities in the market.

The Director will work closely with the City Football Marketing leadership team, Manchester City FC functional leads and key strategic partners to maximize the value and impact of marketing programs, media partnerships, pre-season tours, grassroots alliances and community initiatives.

Key responsibilities

Develop a successful growth strategy for Manchester City FC in the United States, including:

  • Create innovative marketing programs based on strong consumer insights
  • Increase the Manchester City FC fan base and grow the Club’s social media profile
  • Build strong relationships with media companies including broadcasters and other distributors
  • Manage grassroots alliances and strategic initiatives such as the Nexen Manchester City Cup
  • Expand the organization’s commitment to social responsibility and impact in local communities
  • Maximize Manchester City FC pre-season tours, player appearances and Academy teams
  • Identify integration opportunities for the Club’s commercial Partners across all activities
  • Participate in the prospecting, pitching and closing of Partnership deals
  • Work with the retail team to increase Manchester City FC presence and distribution
  • Establish, track and report success metrics for the market

Align internal resources within a matrixed environment and leverage them to implement key programs:

  • Lead resource planning and budgeting
  • Management and development of one direct report

Conceive and set-up new projects, initiatives and businesses for City Football Group in the market.

 

General responsibilities

  • Compliance with Club policies
  • Compliance with the Club’s health and safety procedures
  • Compliance with the Club’s safeguarding policies
  • To undertake such other duties as may be reasonably expected
  • To maintain professional conduct at all times

Key relationships

Internal:

  • Marketing and FRM
  • Media and Innovation
  • Communications
  • Partnerships Sales and Marketing
  • Business Intelligence
  • Football Services
  • Retail and Licensing
  • Foundation

External:

  • Football Governing Bodies and Clubs
  • Youth Soccer Organizations
  • Media and Brand Partners
  • Retailers
  • Suppliers

Person Specification             

Knowledge:

  • Sound knowledge of the global and United States soccer landscape
  • Ability to create and implement market strategies
  • Familiarity with broadcast and sponsorship rights packages and agreements
  • Development of integrated marketing campaigns

Technical/work-based skills:

  • Above average knowledge of Microsoft Programs including Word, Excel, and PowerPoint
  • Ability to speak a second language preferred

General skills and attributes:

  • Strong work ethic and team-oriented attitude
  • Flexible and comfortable in a fast-paced working environment
  • Self-sufficient and proactive
  • Strong commercial acumen
  • Excellent communication skills
  • Well organized with consistent attention to detail
  • Ability to work flexible hours, including evenings, weekends, and holidays, as necessary
  • Ability to travel throughout the United States and abroad

Experience:

  • Minimum of 7 to 10 years of experience in Marketing, Media or Management role

Qualifications:

  • Bachelor’s degree in Marketing, Communications, Sports Management or related field
  • Master’s degree preferred

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Sales & Marketing: Premium/Suite Sales
Premium Services Executive - New York City FC (New York, NY)

JOB TITLE:  Premium Services Executive       

DEPARTMENT:  Ticketing & Fan Services

REPORTING TO:  Director, Premium Seating & Strategy                  

LOCATION:  New York, NY

NEW YORK CITY FOOTBALL CLUB OVERVIEW:

As the 20th member of Major League Soccer, NYCFC strives to be the new benchmark for professional soccer in the United States. With the support of majority owner City Football Group (owners of Manchester City, Melbourne City, Yokohama F Marinos, Club Atletico Torque, and Girona FC) as well as minority owner, the New York Yankees, NYCFC will kick off the third season in club history in 2017 at Yankee Stadium.

POSITION OVERVIEW:

The Premium Services Executive is responsible for managing, developing, and maintaining high net worth individual and corporate relationships for the Club.  This role will focus on fostering existing relationships for the Club that drive value through individual membership sales, corporate hospitality sales, partnership sales and support of the City in the Community Foundation. This position will work closely with the Premium Sales Managers to grow New Sales as well as support the Director of Premium Seating on sales events.  The ideal candidate must have a strong sales/service background, an outgoing personality, strong organizational skills, and be self-motivated. 

PRIMARY DUTIES:

  • Responsible for all aspects of premium ticket and Suite renewals, customer service, and client fulfillment
  • Improve the overall fan experience and generate repeat business through servicing and renewal of full season tickets, partial plans, group packages, and other ticketing initiatives
  • Build strong relationships with customer base through proactive communication that includes, but is not limited to, seat visits, touch points, phone calls, emails, and other communication channels
  • Answer incoming phone calls and emails; must be able to anticipate, respond to, and resolve all customer complaints and requests in a timely and professional manner
  • Handle all day to day aspects of customer service, such as seating issues, stadium complaints, ticket add-ons, billing management, food and beverage concerns, etc.
  • Servicing and fulfillment of various premium initiatives, such as Influencer/Sales events, Chalk talks, suite and club use
  • When necessary, assist Ticket Operations with packaging and mailing of orders, ticket reporting, etc.
  • Data capture and distribution of leads to the Ticket Sales department
  • Create regular correspondence via email, phone, and letter to premium ticket members communicating new sales initiatives, benefit updates, and offers for special events
  • Meet or exceed renewal and sales goals assigned by the Vice President, Ticket Sales & Fan Services  
  • Responsible for building new individual and corporate relationships for the Club to drive new and renewal revenue
  • Responsible for presenting the Club to external clients and being a top-notch representative of the Club in all its aspects
  • Generating and engaging active leads and conducting a minimum number of face to face meetings per week with existing and new prospects
  • Proactively identify ways to engage high value partners throughout the Club’s activities
  • Attend third party events on behalf of the Club to prospect and support existing and new partners
  • Maintain a detailed customer database of all clients and prospects.  This includes, but is not limited to: Salesforce CRM, ticket operating system, referral follow ups, existing client programs, new solicitation and other programs as developed
  • Work match days to ensure an enjoyable and memorable experience for clients; this includes, but is not limited to, guest services, box office assistance, and seat visits
  • Provide support to Premium Sales, allowing them to focus on generating new business for the Club
  • Identify opportunities to grow business through referrals from existing customers
  • When necessary, assist Ticket Operations with packaging and mailing of orders, ticket reporting, etc.
  • Active, professional correspondence via email, phone, and letter to members communicating new initiatives, benefit updates, and offers for special events
  • Other duties and responsibilities as assigned

REQUIREMENTS/CHARACTERISTICS:

  • Bachelor’s Degree
  • Fundraising/sales experience and desire
  • Excellent interpersonal and communication skills
  • High level of enthusiasm and desire to engage with people
  • Exceptional attention to detail and problem-solving ability
  • Ability to work flexible hours, including evenings, weekends, and holidays, as necessary
  • Strong work ethic, team-oriented attitude, and enthusiastic about contributing to the success of the Club
  • Above average knowledge of digital systems including presentation and database software
  • Soccer/sports knowledge is preferred, but not required

Compensation

  • Base Salary
  • Bonus tied to achieving sales and renewal targets
  • Excellent benefits

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Sales & Marketing: Ticket Sales
Account Executive - New York City FC (New York, NY)

JOB TITLE: Account Executive

DEPARTMENT: Ticketing/Fan & Membership Services

REPORTING TO: Director, Ticket Sales

LOCATION: New York, NY

NEW YORK CITY FOOTBALL CLUB OVERVIEW:

As the 20th member of Major League Soccer, NYCFC strives to be the new benchmark for professional soccer in the United States. Looking to build on the successes of the 2016 campaign, NYCFC will kick off the third season in club history in 2017 at Yankee Stadium.

POSITION OVERVIEW:
The Account Executive is responsible for the sale of an assortment of New York City Football Club ticket-related products with a strong emphasis on selling Full Season and Partial Plan packages.  Ideal candidate must be an aggressive, experienced sales professional who leads by example, possesses the ability to establish solid business relationships, maintains a professional attitude and maximizes opportunities to increase revenue potential.  

PRIMARY DUTIES:

  • Responsible for, but not limited to, the sales of new Full, Partial and Group ticket packages and Hospitality spaces
  • Meet and exceed established weekly, monthly and annual sales goals
  • Implement and demonstrate outbound sales efforts by using sales and service best practices, prospecting, networking, lead generation, referral gathering, data capture and personal database management
  • Generate a pre-determined minimum number of weekly out of office “face-to-face” meetings and calls to create new business opportunities
  • Provide a superior level of customer service to existing and new business clients
  • Continually create and implement unique sales strategies, ideas and programs as a means of producing new business opportunities
  • Contribute positively to the sales team culture by developing mutually beneficial working relationships with all team members
  • Participate and contribute to daily or weekly sales team meetings and training sessions

REQUIREMENTS/CHARACTERISTICS:

  • Minimum of 1 year of Experience in ticket, group, season, suite or sponsorship sales; sports and entertainment industry experience preferred
  • Bachelor’s degree in Sports Management, Business or related field
  • Ability to work flexible hours, including evenings, weekends, and holidays, if necessary
  • Strong work ethic, team-oriented attitude, and enthusiasm about contributing to the success of the department and club
  • Excellent interpersonal and communication skills.
  • Above average knowledge of PC systems including Word, Excel, and database-related platforms
  • Working knowledge of Archtics, PowerPoint and Salesforce preferred
  • Soccer knowledge is preferred, but not required
  • Bilingual (Spanish) speaker a plus, but not required

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Sales & Marketing: Database Marketing/Analytics
Manager, CRM - New York Red Bulls (Harrison, NJ)

 

 

COMPANY INFORMATION:

The New York Red Bulls are one of 22 teams in Major League Soccer (MLS). They are one of the ten charter clubs of MLS, having competed in the league since its founding in 1996.   They currently play their home matches at Red Bull Arena (RBA) in Harrison, New Jersey. RBA, a state-of-the-art 25,000-seat stadium, is widely regarded as the top soccer-specific stadium in North America. The club is owned by the Austrian beverage company Red Bull for which the team is named. The first team features 2016 MLS Golden Boot Winner Bradley Wright-Phillips, U.S. international Sacha Kljestan, and several players with USMNT experience.  The New York Red Bulls offer one of the nation's premier youth soccer development programs, from local soccer partnerships across New York and New Jersey to Regional Development Schools and the Red Bulls Academy teams.

 

POSITION SUMMARY:

The New York Red Bulls prides itself on continuous innovation, constantly looking to evolve the sport and the sporting experience.  To that end, the team is growing its Business Strategy & Analytics department, which is tasked with harnessing the power of data, applied analytics, and technology to drive improved decision-making across all key business functions.  The Manager, CRM role would be expected to dive right in and provide data-driven insight to guide key business decisions (e.g., customer segmentation, marketing automation, ticket sales strategy).     

 

 ESSENTIAL FUNCTIONS: (Required to perform the job):

       Directly inform marketing, sales, and business operations functions to help:

o    Increase paid ticket sales, sponsorship revenue, sponsorship activation, and third party events and conferences revenue

o    Improve tailoring of marketing and sales efforts by deepening understanding of fan segments and individual fans

o    Leverage technology to enhance fan experience

o    Grow ancillary revenue streams (merchandise, food & beverage, parking, etc.)

       Develop and execute strategy for best-in-class CRM and marketing automation

o    Own CRM and Data Warehouse infrastructure, integrations, training and reporting

       Conduct quantitative analysis on customer segmentation for the New York Red Bulls, Red Bull Arena, and Red Bull Training Programs.

       Conduct analysis to evaluate new business opportunities for the New York Red Bulls

       Create actionable insight and understanding, through the analysis of both quantitative and qualitative data, building recommendations that directly address business objectives

       Collaborate with all business functions and provide support by developing data-driven strategies and recommendations that help them meet and exceed business targets

       Work directly with Senior Executives within the organization to identify key business opportunities and address critical business challenges.

SPECIFIC JOB KNOWLEDGE, SKILL AND ABILITY:

The individual must possess the following knowledge, skills and abilities and be able to explain and demonstrate that he or she can perform the essential functions of the job, with or without reasonable accommodation, using some other combination of skills and abilities

       Bachelor’s degree in related or relevant field.

       2-4 years related experience (Any equivalent combination of experience and training which provides the knowledge and abilities necessary to perform the work).

       Minimum of two (2) years staff management experience preferred.

       Experience with KORE Software, SSB and/or FanManager, Ticketmaster Archtics, or other relational databases preferred.

       Proficiency in SQL and/or SOQL.

       Experience with Microsoft Dynamics CRM, and Archtics.

       Excellent organizational and communications skills, with strong strategic thinking, attention to detail and an ability to work both independently and in teams.

       Candidate should be: a self-starter, a creative thinker, ambitious, result-oriented

       Ability to effectively prioritize, meet deadlines and adapt in a fast-paced environment.

       Experience working in the sports and entertainment industry, preferred

Due to the cyclical nature of the entertainment industry, the employee may be required to work varying

schedules to reflect the business needs of the company.

Red Bull New York provides comprehensive benefits offerings to all full-time employees. Our benefits include medical and dental insurance, 401(k) plan, flexible spending accounts, tuition reimbursement, life insurance, health and wellness benefits, and a paid time-off program.

Red Bull New York is an equal opportunity employer and we will not discriminate against any employee or applicant for employment because of age, race, creed, color, national origin, ancestry, marital status, affectional or sexual orientation, gender identity or expression, disability, nationality or any other classification protected by law.

 

 


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Sales & Marketing: Game Operations/Presentation
Event Marketing Staff- Part-Time - New York Red Bulls (Harrison, NJ)

COMPANY INFORMATION:

The New York Red Bulls are one of 22 teams in Major League Soccer (MLS). They are one of the ten charter clubs of MLS, having competed in the league since its founding in 1996.   They currently play their home matches at Red Bull Arena (RBA) in Harrison, New Jersey. RBA, a state-of-the-art 25,000-seat stadium, is widely regarded as the top soccer-specific stadium in North America. The club is owned by the Austrian beverage company Red Bull for which the team is named. The first team features 2016 MLS Golden Boot Winner Bradley Wright-Phillips, U.S. international Sacha Kljestan, and several players with USMNT experience.  The New York Red Bulls offer one of the nation's premier youth soccer development programs, from local soccer partnerships across New York and New Jersey to Regional Development Schools and the Red Bulls Academy teams.

POSITION PURPOSE

The Event Marketing Staff position is designed to provide experience for individuals serious about pursuing a career in special events and event marketing.  The goal of the marketing department is to provide Event Marketing Staff with hands on experience in event management at the premier soccer club in North America.  The Event Marketing Staff schedule is driven primarily by the New York Red Bulls event schedule and remains flexible.  However, regular and consistent commitment to events throughout the regular MLS season is expected.

      Event Marketing Staff work directly with Event Marketing Coordinators during all events.  They also work closely with different New York Red Bulls and Red Bull Arena staff, particularly Event Operations Staff, during the course of each event.  They are directly involved in event preparation and activation, engagement with fans, overall event presentation, and enhancing the fan experience for all New York Red Bulls marketing activations and events. Event Marketing Staff are the face of the team and the club during all activations.   

ESSENTIAL FUNCTIONS:

-          Execute in-arena event marketing activations including but not limited to The BULLevard pre-match activation space, on-field match presentations, group sales activations, halftime presentations, special awareness and title night activations, and other major marketing initiatives on match-day at Red Bull Arena.

-          Serve as an essential club-to-fan representative for all New York Red Bulls marketing activations at events. 

-          Fully engage fans and inspire them while participating in all activations. 

-          Assist New York Red Bulls marketing team with all aspects of event management. 

-          Coordinate with other New York Red Bulls departments to ensure successful event planning and execution (Event Operations, Partnerships, Premium Services, Sales, Ticketing, Fan Services, Communications, Community Relations, Academy/Training Programs, and First Team Operations). 

-          Assist operations staff when support is required is setting up and breaking down events and equipment. 

-          Consistent season long event attendance is mandatory. 

-          Attendance at marquee club events and MLS Cup Playoff matches is mandatory.    

SPECIFIC JOB KNOWLEDGE, SKILL AND ABILITY:

-          Individuals pursuing a career in Sport Management, special events and event marketing are preferred.

-          Must be able to multi-task and follow strict timelines.

-          Possess a strong work ethic, take a leadership approach, and is a self-starter.

-          Experienced in high stress, fast paced environments.

-          Succeed in a competitive team atmosphere. 

-          Able to lift 30lbs, without strain.

-          Comfortable being active for extended periods of time.   

-          Must be able to commit to a significant portion of the New York Red Bulls event schedule. 

Candidates who are able to engage easily with sports fans, who are detail oriented, and who take pride in event presentation are preferred.  A passion for soccer is a plus.     

Due to the cyclical nature of the entertainment industry, the employee may be required to work varying

schedules to reflect the business needs of the company.

 

Red Bull New York provides comprehensive benefits offerings to all full-time employees. Our benefits include medical and dental insurance, 401(k) plan, flexible spending accounts, tuition reimbursement, life insurance, health and wellness benefits, and a paid time-off program.

Red Bull New York is an equal opportunity employer and we will not discriminate against any employee or applicant for employment because of age, race, creed, color, national origin, ancestry, marital status, affectional or sexual orientation, gender identity or expression, disability, nationality or any other classification protected by law.


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Sales & Marketing: Ticket Sales
Member Services Representative - Orlando City Soccer Club (Orlando, FL)

Department:  Sales
Reports to:  Senior Director of Member Services

Background: After winning three USL-Pro regular season championships and two postseason titles over a four-year span, Orlando City SC quickly set the standard for professional soccer clubs both on and off the field and was awarded the 21st Major League Soccer (MLS) franchise on Nov. 19, 2013. The Lions played their first two seasons in MLS at the Orlando Citrus Bowl, where they held the second-highest average attendance in MLS. In 2016, the Club launched Orlando Pride in the National Women’s Soccer League (NWSL) and Orlando City B in the United Soccer League (USL).

In March 2017, Orlando City SC unveiled its brand new, privately financed downtown stadium. With a capacity of 25,500 fans, Orlando City Stadium creates the most exciting game-day experience for fans in the country.

For more information, visit www.orlandocitysc.com.

Position Summary: The Member Services Representative is responsible for excellent servicing and relationship building with a focus on retaining and growing all assigned Orlando City SC and Orlando Pride season ticket member accounts. Entailing, but not limited to, responding to questions, comments or concerns via telephone or in-person from all season ticket members.

Essential Duties and Responsibilities:

  • Proactively communicate with assigned ticket members via telephone, email and/or in-person.
  • Proactively solicit account retention by securing renewal commitments.
  • Field and respond to all season ticket member inquiries, requests, feedback, etc.
  • Build relationships with assigned season ticket members at all points of contact.
  • Ensure customer data and profile requirements are accurately represented in database.
  • Accurately and successfully convey all key messages to all season ticket members.
  • Educate season ticket members of all applicable Membership benefits, programs and events.
  • Identify opportunities to add-value to Membership benefits, programs and events.
  • Identify areas to improve on and off game day experience.
  • Reporting of various individual and/or departmental efforts.
  • Plan, facilitate and execute exclusive season ticket member events throughout the calendar year.
  • Act as information liaison for all Orlando City SC and Orlando Pride home games, and stadium events.
  • Survey and analysis of various reporting (attendance, game day experience, etc.)

Qualifications:        

  • Minimum of 1-2 years of sales or service experience in professional or collegiate sports (or related industry) is preferred.
  • Strong written and verbal communication skills required.
  • Computer skills required: experience with Microsoft Office (Word, Excel, Power Point) is preferred.
  • Able to work flexible hours including nights, weekends and holidays.
  • Ability to work well on a team and independently.
  • Knowledge of Salesforce and Archtics is preferred.
  • Experience in the Florida marketplace preferred but not necessary.
  • Fluent in Spanish or Portuguese a plus.

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Sales & Marketing: Ticket Sales
Inside Sales Representative - Philadelphia Union (Chester, PA)

ARE YOU READY FOR THE SUPERDRAFT?

In any industry you’ll find professionals who are content with camping at a certain level of development.  You’ll also find a rare breed that are never content and look to continually learn and grow.  At the Union, we pride ourselves on seeking out “climbers” to be a part of our team.

Specifically, we’re looking for future all-stars that are looking to get drafted and start their professional career, similar to the likes of Keegan Rosenberry, Josh Yaro, and Fabian Herbers. We are hiring in our tickets sales department right now! If you want to be the best and be a part of something special that is on the rise, the Union are the team for you.

TRAIN LIKE AN MLS ALL-STAR

Whether you are a top goalkeeper in the MLS like Andre Blake or you work in our Ticket Sales Department, the Union believe in constant improvement. We believe in training, training and more training! Our leadership team will be working with you every step of the way to ensure you become a superstar and take home all the hardware at the league awards ceremony!

You’ll be coached by a leadership team that has a combined 40+ years of sports sales and management experience. They will be conducting your training and teaching you everything you need to know to perform at a championship level.

THE PITCH

This is a great launching point to begin your career in sports ticket sales. You'll be making phone calls, scheduling meetings, and attending events with qualified Union ticket prospects to sell them ticket packages. You’ll develop and manage relationships while providing exemplary customer service. The majority of your time will be spent in the office but you may work various community and in-stadium events along with all of our 18+ home games. We don’t expect you to already understand how to sell tickets. We’ll provide you with first class training and support to help you be successful.

MAIN DUTIES

1. Make 90+ phone calls per day to qualified prospects with a focus of generating full season and partial season ticket sales
2. Manage relationships of both ticket package accounts you sell as well as inherited accounts
3. Be available to work up to 18+ home games
4. Other duties as assigned

BENCH WARMERS NEED NOT APPLY. WE’RE LOOKING FOR HALL OF FAMERS!

We are working to develop the best ticket sales department in all of sports. Therefore, we will be very selective in who we add to our team. We’re looking for candidates who are competitive, coachable, detail oriented, and who have the desire to climb to the top of the industry. Are you ready to be our next All-Star?

Qualification Requirements: To perform this job successfully, an individual must be able to perform each duty satisfactorily. The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The candidate must have a strong work ethic and a burning desire to build a career in professional sports.

Education and/or experience: Bachelor’s degree (B.A.) from a four-year college or university.

Note: This position works 40 hours per week with compensation consisting of an hourly wage plus commission.  Hours may include evenings, weekends, and holidays.

If selected for employment with the Philadelphia Union you will be required to provide the following clearances:

  • PA Child Abuse History clearance
  • PA State Police Criminal Records Check
  • FBI Criminal Background Check

We offer a comprehensive benefits package that includes medical, vision and dental coverage, an employer-matched 401(k) plan, Life Insurance, Disability, a merchandise discount, 24/7 Fitness Center, and much more! 


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Sales & Marketing: Database Marketing/Analytics
Marketing Analytics Coordinator - Philadelphia Union (Chester, PA)

OVERVIEW:

The marketing analytics coordinator will be expected to use data analysis skills to help grow the Union’s revenue base and fan base.  Projects will focus on marketing data analysis and marketing automation projects. This position will be expected to help grow revenues generated through marketing campaigns, increase the size of our fan base, and increase general brand awareness.  This position will report into the Senior Director of Business Analytics.

RESPONSIBILITIES:

  • Primary analytics contact for the marketing department
  • Build and execute email marketing campaigns with a focus on increasing revenue and fan engagement. Knowledge of HTML programming is required
  • Analyze effectiveness of email marketing campaigns. Produce campaign performance reports and develop testing plans that will optimize email campaigns
  • Manage marketing automation programs like cart abandonment and nurturing campaigns
  • Creating personalized marketing campaigns using fan profile and segmentation data
  • Use web and social analytics tools to better understand customers and purchasing patterns
  • Oversee lead generation campaigns. Develop creative campaign ideas as well as implement the technology required to execute these campaigns
  • Help with market research projects. Projects will include both primary research (creating and analyzing surveys) as well as secondary research (data provided by Scarborough)
  • Assist analytics staff with supporting additional departments/projects

QUALIFICATIONS:

  • Ability to write HTML code for both websites and emails
  • Adobe Campaign/Neolane or equivalent email marketing/marketing automation platform
  • Formstack or equivalent form/survey platform
  • Google Analytics, Shareablee or other social media analytics platform
  • Tableau
  • Strong Microsoft Excel
  • Ability to translate complex analysis projects into easily understood reports
  • A/B testing and campaign optimization

If selected, this person will be required to provide the following clearances:

  • PA Child Abuse History Clearance
  • PA State Police Criminal Records Check
  • An FBI Criminal Background Check

We offer a comprehensive benefits package that includes medical, vision and dental coverage, an employer-matched 401(k) plan, Life Insurance, Disability, a merchandise discount, 24/7 Fitness Center, and much more! 


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Sales & Marketing: Corporate Sponsorship Sales
Director, Corporate Partnerships - Philadelphia Union (Chester, PA)

OVERVIEW:

The Director, Corporate Partnerships is primarily responsible for generating new business revenue with local, regional and national companies through the sale of integrated sponsorship packages of Philadelphia Union assets. The Director, Corporate Partnerships will sell fully integrated marketing, media and promotional programs that include marketing rights, on premise signage, game sponsorships, promotions, event marketing and digital assets.

RESPONSIBILITIES:

  • Prospect and close new corporate sponsorships and media partnerships
  • Establish strong working relationships with local, regional and national companies to understand individual marketing and business goals and initiatives
  • Identify key open categories and new categories as prospective new business leads
  • Develop unique and individualized proposals and sales presentations for individual new business prospects
  • Negotiate sponsor contracts pending final approval by the Senior Vice President of Corporate Partnerships
  • Renew and grow existing corporate sponsorship and media partnerships through continued outstanding service and up selling of additional sponsorship assets into current partnership agreement
  • Work closely with other members of the Philadelphia Union to achieve property goals while meeting personal sales and account management objectives
  • Create individualized sponsorship packages and activation programs through existing or created Philadelphia Union assets to address prospective sponsor marketing/business goals and to extend internal company goals
  • Work game days, weekends, and special events to entertain existing partners and new business prospects

QUALIFICATIONS:

  • Bachelor’s degree required
  • Minimum three to five (3-5) years of extensive and proven integrated sales experience with demonstrated success in the media, sport sponsorship or entertainment fields
  • Outstanding communication skills are essential for interactions with clients, operational leaders and other senior executives
  • Demonstrated professional sales presentation skills

If selected, this person will be required to provide the following clearances:

  • PA Child Abuse History clearance
  • PA State Police Criminal Records Check
  • An FBI Criminal Background Check

We offer a comprehensive benefits package that includes medical, vision and dental coverage, an employer-matched 401(k) plan, Life Insurance, Disability, a merchandise discount, 24/7 Fitness Center, and much more! 


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Sales & Marketing: Ticket Sales
5050 Raffle - Game Day Seller - Philadelphia Union (Chester, PA)

The mission of the Philadelphia Union Foundation is to provide opportunities for children through the power of relationships to offer transformational change in the areas of education, community, health, and recreation.

The Philadelphia Union Foundation is a registered 501c3.

SUMMARY:

The Philadelphia Union is looking for high-energy, motivated sellers to join our 50/50 raffle sales team for the remainder of the 2015 season.

RESPONSIBILITIES:

  • Approach fans pre-game and in-game to explain the details of the 50/50 raffle program and to sell raffle tickets.
  • Accurately handle the sale and distribution of the tickets, following program requirements.
  • Answer questions fans may have about the program.
  • Turn in all cash and tickets to Coordinator several times throughout and at the end of game-day.
  • Hours: Arrive 2.0 hours pre-kick. Shift ends 20-30 minutes after the game ends.

QUALIFICATIONS:

  • Must have a High School Diploma or equivalent education
  • Prior experience handling cash
  • Ability to interact positively with large fan base
  • Must be detail oriented and have strong organizational skills
  • Strong verbal communication skills
  • Customer service skills
  • Games are predominantly held on nights and weekends

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Sales & Marketing: Ticket Sales
Account Executive, Ticket Sales - Portland Timbers (Portland, OR)

Selection for the Account Executive for Ticket Sales will be made based on applicable skills, experience and area(s) of education. Be sure to clearly demonstrate your skills, experience and area(s) of interest in your application.

The Portland Timbers is looking for a highly self-motivated Account Executive to join our Ticket Sales team. The ideal candidate is a self- starter, diligent with details, has a strong work ethic and is driven by meeting and exceeding aggressive sales objectives. We are looking for someone who is a team player with the ability to handle multiple assignments in a fast-paced environment. If you have a competitive nature and are not afraid of cold calls, this could be the job for you! The Account Executive, Ticket Sales position will report directly to the Director of Ticket Sales. 

Responsibilities:

  • Be responsible for sales for all of our team’s inventory, including:
    • Full Season Tickets
    • Premium Seating
    • Partial Season Plans
    • Group Ticket Packages
    • Corporate Hospitality
    • Team Events
  • Generating sales through cold calling, networking, and appointment setting.
  • Be an ambassador for all of our team’s brands throughout the Oregon and Southwest Washington community.
  • Work with the sales staff to generate new leads and research new ways to sell tickets.
  • Attend outside networking events to further all of our team’s brands and generate new leads.
  • Meet and exceed established sales objectives. 
  • Participate in sales meetings.
  • Learn and become functional in Salesforce CRM and Paciolan ticketing system
  • Provide excellent customer service to all personal and sales staff accounts during the sales effort, as well as during the sales follow-through at the event.
  • Make a required minimum of 60 outbound sales calls per day with the goal of maximizing all ticket revenue for all of our team’s tickets.
  • Will have in-game duties during all of our team’s events and games. 
  • Develop and maintain good-working relationships, which will produce sales throughout the year.
  • Work assigned sales, promotional and team events for developing new prospects and referral opportunities during games and outside normal business hours.
  • Other duties as determined by the Vice President, Ticket Sales and Services or Director, Ticket Sales.

Required Qualifications:

  • Proficiency in Microsoft Office
  • 1-3 years corporate sales experience preferred. Sports industry a plus
  • Outside sales experience in B2B
  • High comfort level making cold calls
  • Strong time management skills and attention to detail
  • Knowledge of Paciolan and Salesforce systems
  • Has a competitive spirit
  • Excellent verbal and written communication skills

 About Us: The Portland Timbers are in their seventh season in Major League Soccer (MLS). As the league’s 18th team that began competing in MLS in 2011, the Timbers play their home games at Providence Park, an approximately 21,000-seat stadium in downtown Portland. The Timbers, who won their first MLS Cup in 2015, have sold out every league home game since joining MLS, a streak of 100-plus games and counting as the club enters the 2017 MLS season.

Peregrine Sports LLC., is an equal opportunity employer of all protected classes, including veterans and individuals with disabilities

Note: When you apply for this job online, you will be required to answer the following questions:

1. Do you have at least one year of sales experience?
2. Describe two of your strengths
3. Describe a weakness of yours
4. Please describe an example of a sales success you’ve had
5. Do you love to win or hate to lose?


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Sales & Marketing: Ticket Sales
Inside Sales Representative - San Jose Earthquakes (San Jose, CA)

Position:

Inside Sales Representative, Ticket Sales

Summary:

The San Jose Earthquakes are looking for a passionate individual to join a fast paced ticket sales department with the goal of selling new season and group ticket packages and contribute to continued sellouts of all games at Avaya Stadium.  The Inside Sales program offers in-depth onboard training, bi-weekly meetings with management for feedback and performance updates, and is part of a highly successful professional ticket sales department that broke multiple club records in 2015.

Ideal Candidate:

The ideal candidate is looking to launch a career in sports, through the development of practiced sales skills and best professional practices in the sports industry. The candidate will receive training, and must be ambitious and hard working.  Top personality traits include: self-motivator, competitive, and a desire to consistently improve and be challenged.

Job Duties:

·      Actively prospect potential Earthquakes ticket buyers via phone, email, and in person meetings.

·      Meet and exceed all individual and team revenue targets.

·      Work all Earthquakes home games and other team events as assigned by Inside Sales Manager.

·      Sell Quakes season and group ticket packages, including those for special events and affinity nights.

·      Make 75+ outbound phone calls a day.

Key Requirements:

·      Bachelor’s Degree with academic success required.

·      Passion to succeed as a professional in the sports business industry.

·      Knowledge of MLS and the San Jose Earthquakes preferred but not required.

Bilingual a plus

Please provide a link to a brief (1-2 minute) YouTube video addressing:

1) Why are you interested in working in sports and/or soccer? 

2) Why sales?


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Sales & Marketing: Game Operations/Presentation
Game Presentation Matchday Assistant - Seattle Sounders FC (Seattle, WA)

Job Title:                Matchday Game Presentation Assistant

Department:           Game Presentation & Events

Reports To:            Game Presentation Coordinator

Status:                    Part Time, Seasonal (March – October)

 

SUMMARY

Sounders FC’s part-time Matchday Game Presentation Assistants plays an integral role in enhancing the fan experience, while activating all on-field creative content showcased on Sounders matchdays, as directed by the Game Presentation Coordinator.

PRIMARY DUTIES AND RESPONSIBILITIES include the following.  Other duties may be assigned.

·        Assist in the execution of Game Day Operations and Events for first team and S2 home matches.

·        Support the Game Presentation Coordinator in the directing of volunteers to execute on-field opening ceremony elements (i.e. U.S. flag, banners, flags on poles, etc.).

·        Provide hospitality to opening ceremony volunteers, national anthem singer(s), and special guests.

·        Facilitate March to the Match, in Occidental Square for first team matches by serving as a brand ambassador promoting Sounders FC to fans, setting up activations, and encouraging participation in activities.

·        Assist with pre-match events held in The NINETY, including furniture setup, A/V, run of show, cleaning and other closing tasks.

·        Project an enthusiastic yet professional image in all interactions with fans, corporate partners, CenturyLink Field staff, and fellow Sounders FC personnel.

·        Assist with the implementation of special events held throughout the year.

QUALIFICATIONS

·        Experience working sports game days or in a professional sports environment preferred.

·        Fundamental knowledge of the game, Sounders FC, and Major League Soccer.

·        Bi or multi-lingual a plus.

·        Strong leadership and interpersonal communication skills.

·        Ability to problem solve and organize large groups of people.

·        A team player who thrives in a collaborative environment.

·        Strong attention to organization, detail, accuracy; often working within strict timing and cues.

·        Exercise mature judgment and professionalism always.

·        Willing to work a varied schedule including evenings, weekends and holidays. 

·        Must have reliable transportation to CenturyLink Field and Starfire Sports.

PHYSICAL DEMANDS

Must be able to lift 20 lbs.

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

EQUAL EMPLOYMENT OPPORTUNITY

Seattle Sounders FC strongly supports equal employment opportunity for all applicants regardless of race, color, religion, sex, gender identity, pregnancy, national origin, ancestry, citizenship, age, marital status, physical disability, mental disability, medical condition, sexual orientation, genetic information, or any other characteristic protected by state or federal law.

In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification document form upon hire. 


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Sales & Marketing: Ticket Sales
Group Sales Representative (Group Experience Consultant) - Seattle Sounders FC (Seattle, WA)

Job Title:  Group Sales Representative (Group Experience Consultant)  

Department:  Ticket Sales & Service   

Reports To: Manager of Group Experiences

                             

SUMMARY

Seattle Sounders FC are searching for a self-driven and motivated individual to join our group sales team. The ideal candidate is competitive and motivated to exceed all ticket sales and renewal goals presented by management. We are looking for a team member who strives to be the best and is committed to the long term growth of the ticket base of Sounders FC.

Responsible for generating revenue by identifying new business prospects and selling all ticket products. Responsible for the service, support and maintenance of assigned customer accounts and meeting all pre-determined individual and department sales and service performance goals.

ESSENTIAL DUTIES AND RESPONSIBILITIES include the following.  Other duties may be assigned.

·   Meet established sales objectives by executing sales calls and presentations promoting group ticket products.

·   Identify ticket sales opportunities by establishing professional and personal networks.

·   Develop relationships with current and potential group ticket customers.

·   Responsible for servicing and up-selling group ticket products.

·   Assist suite department by selling single game suite inventory.

·   Handle inbound calls and provide necessary information to convert into sales or assist in service issues.

·   Lead sales presentations or tours to potential clients.

·   Maintain an accurate database of your customers and document all touch points with your clients.

·   Provide customer service to handle and resolve customer complaints.

·   Handle group ticket renewal process.

·   Oversee large corporate sales initiatives as assigned.

·   Meet or exceed sales goals as set by supervisor.

·   Attend and provide service at match days and other special events that include night and weekend work.

 

QUALIFICATIONS

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

·   Advanced oral and written communication skills.

·   Ability to speak in a professional manner via telephone or in person with guests, visitors, and fans.

·   Knowledge of Ticketmaster systems, and Microsoft Dynamics CRM.

·   Demonstrated work experience in a professional sports or college athletics environment, including involvement with high-profile events.

·   Understanding of basic accounting principles.

·   Proficient in basic software programs (Word, Power Point, Excel, etc).

·   Ability to prospect new customers and create self-generated leads.

·   Ability to work evenings and weekends as needed.

·   Ability to attend all home games (evenings and weekend hours and possibly holidays).

·   Excellent time-management skills and attention to detail.

·   Fantastic, dynamic interpersonal skills and approachable personality.

·   A team player who thrives in a collaborative environment.

·   An innovative and creative thinker who is not constrained by conventional thinking or established approaches.

EDUCATION AND EXPERIENCE

·        Bachelor’s degree (BA/BS) from accredited four-year college or university required (sales/marketing focus preferred).

·        Knowledge of Archtics ticketing system.

·        Prior use of Microsoft Dynamics CRM.

·        One or more years of experience in sports ticket sales.

·        Bilingual or multi-lingual skills a plus

WORK ENVIRONMENT

This position functions primarily at the Sounders FC office in Seattle, WA. Employee will be required to occasionally drive to off-site meetings and other functions. Must have reliable means of transportation. Given the nature of the Sounders’ business, employee must be able to work during some evenings and weekends, including all Sounders match days.

EQUAL EMPLOYMENT OPPORTUNITY

Seattle Sounders FC strongly supports equal employment opportunity for all applicants regardless of race, color, religion, sex, gender identity, pregnancy, national origin, ancestry, citizenship, age, marital status, physical disability, mental disability, medical condition, sexual orientation, genetic information, or any other characteristic protected by state or federal law.

In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification document form upon hire.

Note: When you apply for this job online, you will be required to answer the following questions:

1. Do you have at least 1 year of prior sales experience?
2. Do you have experience cultivating your own leads?
3. Have you previously used Archtics ticket system?
4. Are you familiar with Microsoft Dynamics CRM database system?
5. What are your salary expectations for this job?


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Sales & Marketing: Ticket Sales
Sounders FC Sales Academy (New Membership Associate) - Seattle Sounders FC (SeattleA, WA)

Job Title: Sounders FC Sales Academy (New Membership Associate)

Department: Ticket Sales & Service

Reports To: Manager of Ticket Sales

FLSA Status: Non-Exempt, Hourly

SUMMARY

Seattle Sounders FC are searching for self-driven and motivated individuals to join our Sounders FC Sales Academy. The ideal candidate is passionate about sales and motivated to exceed all ticket sales goals. We are looking for team members who strive to be the best and are committed to the long term growth of the ticket base of Sounders FC. As a New Membership Associate you will be considered a full-time temporary employee with the ability to work up to 40 hours per week.

Seattle Sounders FC Sales Academy

New Membership Associates will be evaluated on a regular basis throughout the year, and only those Reps who continue to exceed performance expectations will be permitted to stay in the program. New Membership Associates will sell our full menu of ticket offerings including season tickets, group tickets and partial plans. New Membership Associates will be expected to make a minimum of 100 cold calls daily to businesses, individuals and past ticket buyers.

ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned.

· Exceed established sales objectives

· Handle a high level of sales activity, including a minimum of 100 outbound sales calls per day.

· Identify business opportunities by establishing professional and personal networks.

· Maintain an accurate database of your customers and document all touch points with your clients.

· Provide outstanding customer service

QUALIFICATIONS

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions

· Bachelor’s degree (BA/BS) or 2 years of sales experience required

· Advanced oral and written communication skills

· Ability to speak in a professional manner via telephone or in person with guests, visitors, and fans

· Archtics and Microsoft CRM knowledge preferred

· Proficient in basic software programs (Word, Power Point, Excel, etc.)

· Ability to work evenings and weekends as needed

· Ability to attend home matches as needed (evenings and weekend hours and possibly holidays)

· Excellent time-management skills and attention to detail

· Fantastic, dynamic interpersonal skills and approachable personality

· A team player who thrives in a collaborative environment.

· Innovative, considerate, ambitious, and open minded

· Passion for sales

· Excellent cultural fit with the values of the organization, with a prior history of community involvement desired.

WORK ENVIRONMENT

This position functions primarily at the Sounders FC office in Seattle, WA. Must have reliable means of transportation. Given the nature of the Sounders’ business, employee must be able to work during some evenings and weekends, including Sounders match days when needed.

EQUAL EMPLOYMENT OPPORTUNITY

Seattle Sounders FC strongly supports equal employment opportunity for all applicants regardless of race, color, religion, sex, gender identity, pregnancy, national origin, ancestry, citizenship, age, marital status, physical disability, mental disability, medical condition, sexual orientation, genetic information, or any other characteristic protected by state or federal law.

In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification document form upon hire.

Note: When you apply for this job online, you will be required to answer the following questions:

1. What do you like most about sales?
2. Why do you want to work for Sounders FC?


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Sales & Marketing: Ticket Sales
Sales Associate - Sporting Kansas City (Kansas City, MO)

POSITION SUMMARY

The Sporting Kansas City Sales Associate is responsible for following all sales protocols in pursuing prospects to meet and exceed group, partial packages, premium seats and season ticket sales goals.  The Sales Associate will serve as a sales and marketing contact for all clients, maintaining continued communication.

ESSENTIAL FUNCTIONS

  • Use strategic telemarketing, email and face-to-face appointments to contact potential clients.
  • Successfully complete an 8-10 month training program.
  • Attend weekly meetings and role-play training sessions conducted by the Sales Leader.
  • Build trust and a professional business relationship with all clients.
  • Prospect new clients by networking throughout the community.
  • Sell a full menu of ticket plans including, but not limited to, single games, premium inventory, season tickets, partial plans and group tickets to both business and individual consumers.
  • Consistently touch base with clients to pass along relevant information in order to convert them into ticket buyers.
  • Educate clients about potential ticket upgrades with the ultimate goal of increasing revenue.
  • Develop and plan group events to create a unique experience for a group.
  • Coordinate with clients to plan times to meet and greet during Sporting Kansas City games.
  • Host clients on the field for post-game photo opportunities.
  • Reach out to clients after game day to ensure they had the best possible fan experience.
  • Show empathy to clients who may be upset, making sure to turn tragic moments into magic moments.
  • Perform various game day duties.
  • Represent Sporting Kansas City and its related affiliates in a professional manner at all times.
  • Perform other related tasks as assigned.

PERSONAL ATTRIBUTES

  • Strong organizational, communications and interpersonal skills.
  • Ability to  organize work effectively, conceptualize and prioritize objectives and exercise independent judgment based on an understanding of organizational policies and activities.
  • Self-motivating personality, eager to succeed and increase revenue.
  • Confidence, tact and persuasive manner.
  • High stamina and ability to handle pressure.
  • Ability to handle multiple tasks in a fast paced environment with exceptional time management.
  • Strong networking skills.
  • Approachable and diplomatic.
  • Professional appearance and demeanor.
  • Enthusiastic, energetic and imaginative.
  • Practice regular and prompt attendance.

SKILLS AND EXPERIENCE

  • Bachelor’s Degree in Business, Marketing, Sports Management or other related field required.
  • Prior experience in a professional atmosphere preferred.
  • Demonstrated understanding and application of effective selling strategies and techniques, or open to learning.
  • Awareness of sports industry development.
  • Demonstrated excellent written and verbal communication skills.
  • Proficient in the Microsoft Office Suite, including Outlook, Word, Excel, PowerPoint and Calendar.

PHYSICAL ABILITIES

The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this position.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions:

  • Required to sit for long periods of time with occasional standing and walking.
  • Use hands to finger, hand or feel objects, tools or controls.
  • Reach with hands and arms.
  • Required to talk and hear consistently with the Sales Team and clients.
  • Ability to occasionally lift, carry and/or drag up to twenty-five (25) pounds if necessary.
  • Specific vision abilities required by the role include the ability to distinguish the nature of objects by using the eye.
  • Occasional short distance travel may be required to meet with potential clients.
  • Must maintain emotional control under stress.
  • Ability to work non-traditional hours, including evenings, weekends and holidays as necessary.

GAME DAY RESPONSIBILITIES

  • Coordinate game day visits with clients.
  • Call all clients before games to ensure they are prepared, answering any additional questions they may have and resolving any ticketing issues.
  • Arrange stadium tours for new prospects.
  • Set up sales tables and attend to them during the game.
  • Walk around Children’s Mercy Park to greet guests and answer questions.
  • Complete a post-game unique experience for clients, including photos on the field.
  • Follow-up on experience with clients.

Note: When you apply for this job online, you will be required to answer the following questions:

1. Do you have access to reliable transportation?
2. Are you able to work non-traditional hours, including evenings, weekends, and holidays as necessary?


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Sales & Marketing: Mascot
Mascot Performer - Sporting Kansas City (Kansas City, MO)

POSITION SUMMARY

The Sporting Kansas City Mascot Performer will be responsible for defining and implementing successful engagement strategies, promoting, growing and developing the identity and awareness of the mascot, creating an engaging persona, generating and encouraging fan engagement, interaction, impressions, presence and interest in Sporting Kansas City throughout the region.

ESSENTIAL FUNCTIONS

  • Provide entertainment as our mascot, Blue, for home games, playoffs, and outside community appearances.
  • Represent Sporting Kansas City, Children’s Mercy Park and other affiliates in a professional manner at all times.
  • Responsible for creating and executing grassroots marketing promotions throughout the Kansas City area at community events, festivals, parades, concerts, away game viewing parties and events, etc.
  • Keep an enthusiastic and high energy attitude at all times to keep the entertainment level high.
  • Flexibility to work nights and weekends.
  • Develop, create, and execute skits to be performed at the games as well as community appearances to enhance the game-day experience for our fans.
  • Preserve the identity of the mascot without deviating from established character including body language/mannerisms, attitude, fan interaction, and team representation.
  • Work well in a team environment.
  • Administer costume maintenance as well as props after every use.
  • Perform essential functions with confidence.
  • Perform other related tasks as assigned.

PERSONAL ATTRIBUTES

  • Strong organizational, communication and interpersonal skills.
  • Charismatic, outgoing and vibrant personality.
  • Team-oriented.
  • Professional appearance, demeanor, and approach.
  • Strong passion for Sporting Kansas City, the MLS, International Soccer and the Kansas City market.
  • Motivated self-starter.
  • Ability to work well under pressure.

SKILLS AND EXPERIENCE

  • Previous Mascot experience is preferred
  • Dance experience is preferred
  • Strong knowledge of the Kansas City market.
  • Passion for brand development.

PHYSICAL ABILITIES

The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this position.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions:

  • Required to sit, stand and walk.
  • Use hands to finger, hand or feel objects, tools or controls.
  • Frequent stooping, bending, pulling and pushing.
  • Reach with hands and arms.
  • Required to talk and hear consistently.
  • Ability to occasionally lift, carry and/or drag up to 50 pounds if necessary.
  • Specific vision abilities required by the role include the ability to distinguish the nature of objects by using the eye.
  • Ability to work non-traditional hours, including evenings, weekends and holidays as necessary.

GAME DAY RESPONSIBILITIES

  • Support Sporting Kansas City on fan development initiatives and brand engagements.
  • Support Sporting Kansas City on match days.
  • Communicate with external vendors to ensure they are aware of any special promotions or situations taking place.

Note: When you apply for this job online, you will be required to answer the following questions:

1. Do you have access to reliable transportation?
2. Are you able to work non-traditional hours, including evenings, weekends, and holidays as necessary?
3. 1. The Sporting Kansas City Mascot Performer must be a minimum of 6' tall to properly use the costume. Do you meet this criterion?


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Sales & Marketing: Event Operations/Management
Events Manager, Sporting Club Events - Sporting Kansas City (Kansas City, MO)

POSITION SUMMARY

The Events Manager shall serve as a vital role on the Sporting Club Events team as a revenue generator focused on creating innovative solutions for next-generation Sporting Club clients. This position is expected to manage the Three Points Event space, develop and implement strategic sales plans, project sales and establish sales goals, and oversee marketing and event development programs that target new and existing business.

ESSENTIAL FUNCTIONS

  • Report to the Director of Sporting Club Events to effectively and strategically enhance Sporting Kansas City’s client base.
  • Serve as a Sporting Club Events revenue generator, focused on creating unparalleled experiences for clients.
  • Meet and exceed yearly Sporting Club Events sales targets set by the Leadership Team.
  • Network with local, regional and national organizations in an effort to acquire new clients and sales.
  • Maintain and continually grow the company’s prospective partner and client pipeline.
  • Maintain and continually improve upon customer satisfaction.
  • Foster customer loyalty and deliver a positive and memorable event experience through regular meetings with clients and potential clients.
  • Conduct event space tours.
  • Provide accurate and timely information to clients
  • Execute events onsite at the Three Points Event Space.
  • Create, track and maintain all proposals for prospective clients, detailing the progress of the sales process.
  • Prepare documents as needed, including expense reports, account budgets, memos, letters, contracts, spreadsheets, etc.
  • Mentor junior associates and seasonal interns.
  • Support Sporting Kansas City’s mission, vision and values of excellence, competence, collaboration and innovation.
  • Represent Sporting Kansas City and its related affiliates in a professional manner at all times.
  • Perform other related tasks as assigned.

PERSONAL ATTRIBUTES

  • Strong organizational, communications and interpersonal skills.
  • Exceptional customer relationship management skills.
  • Ability to organize work effectively, conceptualize and prioritize objectives and exercise independent judgment based on an understanding of organizational policies and activities.
  • Independent judgment to plan, prioritize and organize a diversified workload.
  • Ability to coordinate and lead multiple tasks and projects.
  • Ability to demonstrate poise, tact and diplomacy. Strong teamwork aptitude required.
  • High level of interpersonal skills to handle sensitive, confidential situations and information.
  • Self-motivated and goal-driven.
  • Ability to handle sensitive and confidential situations and information.
  • Professional appearance and attitude, as well as ability to work with others.
  • Demonstrate poise, tact and diplomacy.

SKILLS AND EXPERIENCE

  • Bachelor’s Degree in Business, Sports Management, Marketing or other related field required.
  • Minimum of three (3) to five (5) years of event space management experience.
  • Capacity to adapt to the unique and vibrant Kansas City market.
  • Spanish language fluency preferred, but not required.
  • Proficient in the Microsoft Office Suite.

PHYSICAL ABILITIES

The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this position.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions:

  • Required to sit, stand and walk.
  • Use hands to finger, hand or feel objects, tools or controls.
  • Reach with hands and arms.
  • Required to talk and hear consistently.
  • Ability to occasionally lift, carry and/or drag up to twenty-five (25) pounds if necessary.
  • Specific vision abilities required by the role include the ability to distinguish the nature of objects by using the eye.
  • Associate will be required to travel.
  • Ability to work non-traditional hours and game days, including evenings, weekends and holidays as necessary.

GAMEDAY RESPONSIBILITES

  • Fulfill gameday roles as assigned.

Note: When you apply for this job online, you will be required to answer the following questions:

1. Do you have access to reliable transportation?
2. Are you able to work non-traditional hours, including evenings, weekends, and holidays as necessary?


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Sales & Marketing: Corporate Sponsorship Sales
Business Development Manager - Sporting Kansas City (Kansas City, MO)

POSITION SUMMARY

The Business Development Manager shall serve as a vital role on Sporting Kansas City’s Corporate Partnerships team as a revenue generator focused on creating innovative solutions for next-generation Sporting Club partners. This sales position is expected to have a regional and national contact list as well as the capacity to adapt to the unique and vibrant Kansas City market.

ESSENTIAL FUNCTIONS

  • Report to the Director of Corporate Partnership Sales to effectively and strategically enhance Sporting Kansas City’s corporate partner base.
  • Serve as a Corporate Partnerships revenue generator, focused on creating innovative solutions for next generation Sporting Club partners.
  • Consistently exceed daily call and appointment targets while using traditional and innovative interpersonal communication tactics.
  • Help transform the standard sponsorship approach into a multi-platform solution for partners.
  • Meet and exceed yearly corporate partnership sales targets set by the Leadership Team.
  • Network with local, regional and national organizations in an effort to acquire partnership sales.
  • Maintain and continually grow the company’s prospective partner pipeline.
  • Build relationships with prospects’ gatekeepers and key company decision-makers, as well as internally with each Sporting Club group.
  • Create, track and maintain all proposals for prospective clients, detailing the progress of the sales process.
  • Compile, report, enter, collect, forecast and track accurate account elements, billing fulfillment and contract information, as well as reports pertaining to proposals, contracts, budgets and other account details into Marketline/Matrix.
  • Prepare documents as needed, including expense reports, account budgets, memos, letters, contracts, spreadsheets, etc.
  • Mentor junior associates and seasonal interns.
  • Support Sporting Kansas City’s mission, vision and values of excellence, competence, collaboration and innovation.
  • Mentor junior associates and seasonal interns.
  • Represent Sporting Kansas City and its related affiliates in a professional manner at all times.
  • Perform other related tasks as assigned.

PERSONAL ATTRIBUTES

  • Strong organizational, communications and interpersonal skills.
  • Ability to  organize work effectively, conceptualize and prioritize objectives and exercise independent judgment based on an understanding of organizational policies and activities.
  • Independent judgment to plan, prioritize and organize a diversified workload.
  • Ability to coordinate and lead multiple tasks and projects.
  • Ability to demonstrate poise, tact and diplomacy. Strong teamwork aptitude required.
  • High level of interpersonal skills to handle sensitive, confidential situations and information.
  • Self-motivated and goal-driven.
  • Ability to handle sensitive and confidential situations and information.
  • Professional appearance and attitude, as well as ability to work with others.
  • Demonstrate poise, tact and diplomacy.
  • Passion for sports.

SKILLS AND EXPERIENCE

  • Bachelor’s Degree in Business, Sports Management, Marketing or other related field required.
  • Minimum of three (3) to five (5) years of professional sales experience, preferably in the sports industry.
  • Extensive sales training, corporate partnership and media sales experience preferred.
  • Possess an extensive regional and national contact list.
  • Capacity to adapt to the unique and vibrant Kansas City market.
  • Spanish language fluency preferred, but not required.
  • Proficient in the Microsoft Office Suite, Google Slides, Sportline and Sponsorship Buddy.

PHYSICAL ABILITIES

The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this position.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions:

  • Required to sit, stand and walk.
  • Use hands to finger, hand or feel objects, tools or controls.
  • Reach with hands and arms.
  • Required to talk and hear consistently.
  • Ability to occasionally lift, carry and/or drag up to twenty-five (25) pounds if necessary.
  • Specific vision abilities required by the role include the ability to distinguish the nature of objects by using the eye.
  • Associate will be required to travel.
  • Ability to work non-traditional hours and game days, including evenings, weekends and holidays as necessary.

GAMEDAY RESPONSIBILITIES

  • Meet with clients and host partner representatives.
  • Conduct pre-game walk thru of the suites, concourse and club spaces to ensure activation.
  • Assist with oversight of suite levels at Children’s Mercy Park.

Note: When you apply for this job online, you will be required to answer the following questions:

1. Do you have access to reliable transportation?
2. Are you able to work non-traditional hours, including evenings, weekends, and holidays as necessary?


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Sales & Marketing: Ticket Sales
Night Sales Academy Associate - Sporting Kansas City (Kansas City, MO)

Position Summary

Sporting Kansas City’s Night Sales Academy Associate will hold a temporary position within the company, with an emphasis on training and gathering practical experience in sales and service operations for a professional sports organization.  The Night Sales Academy Associate will gain hands-on experience, while collaborating in an environment full of learning opportunities designed to help all associates evolve their capabilities, challenge their strengths and reach their fullest potential. Top revenue generators in the Night Sales Academy may receive an opportunity for a full-time position at the end of the program.

Essential Functions

  • Hourly pay and commission on ticket packages sold
  • Actively selling Sporting KC ticket packages
  • 9-Week Sales Training Program
  • Work three nights a week
  • Program begins September 12th
  • Use strategic telemarketing to contact potential clients.
  • Build trust and a professional business relationship with all clients.
  • Sell ticket plans including, but not limited to, single games, season tickets, partial plans and group tickets to consumers.
  • Consistently touch base with clients to pass along relevant information in order to convert them into ticket buyers.
  • Educate clients about potential ticket upgrades with the ultimate goal of increasing revenue.
  • Develop and plan group events to create a unique experience for a group.
  • Reach out to clients after game day to ensure they had the best possible fan experience.
  • Show empathy to clients who may be upset, making sure to turn tragic moments into magic moments.
  • Represent Sporting Kansas City and its related affiliates in a professional manner at all times.
  • Perform other related tasks as assigned.

Personal Attributes

  • Strong organizational, communications and interpersonal skills.
  • Ability to organize work effectively, conceptualize and prioritize objectives and exercise independent judgment based on an understanding of organizational policies and activities.
  • Self-motivating personality, eager to succeed and increase revenue.
  • Confidence, tact and persuasive manner.
  • High stamina and ability to handle pressure.
  • Ability to handle multiple tasks in a fast paced environment with exceptional time management.
  • Approachable and diplomatic.
  • Professional appearance and demeanor.
  • Enthusiastic, energetic and imaginative.
  • Practice regular and prompt attendance.

Skills and Experience

  • Pursuing an undergraduate degree in Sports Marketing and management, Business, Communications or other related field required
  • Demonstrated understanding and application of effective selling strategies and techniques, or open to learning.
  • Awareness of sports industry development.
  • Demonstrated excellent written and verbal communication skills.
  • Proficient in the Microsoft Office Suite, including Outlook, Word, Excel, PowerPoint and Calendar.

Note: When you apply for this job online, you will be required to answer the following questions:

1. Do you have access to reliable transportation?
2. Are you able to work non-traditional hours, including evenings, weekends, and holidays as necessary?


Apply for this position      |      Go back job listings


 

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