MLS Jobs


Current available jobs in Sales & Marketing:


» Director, Corporate Sales & Service - Bethlehem Steel FC (USL Affiliate of Philadelphia Union) (Bethlehem, PA)
» Season Ticket Services - Representative - Chicago Fire Soccer Club (Bridgeview, IL)
» MANAGER, PREMIUM SALES - COLORADO RAPIDS (Commerce City, CO)
» INSIDE SALES REPRESENTATIVE, COLORADO RAPIDS SALES ACADEMY - COLORADO RAPIDS (Commerce City, CO)
» Account Executive, Group Sales, Youth Soccer - D.C. United (Washington, DC)
» Account Executive, Affinity Group Sales - D.C. United (Washington, DC)
» Audi Field Sales Associate - D.C. United (Washington, DC)
» FC Dallas Foundation 50/50 Raffle Sales Associate - FC Dallas (Frisco, TX)
» Ticket Sales Phone Representative - FC Dallas, Toyota Stadium (FRISCO, TX)
» Senior Ticket Sales Executive - FC Dallas, Toyota Stadium (FRISCO, TX)
» Box Office Ticket Seller - Houston Dynamo/BBVA Compass Stadium (Houston, TX)
» Digital Marketing Coordinator - Houston Dynamo/Dash/BBVA Compass Stadium (Houston, TX)
» Sales Trainee - January 2018 - Major League Soccer (MLS) National Sales Center (Minneapolis, MN)
» Sales Trainee - Session XXVI - Major League Soccer (MLS) National Sales Center (Minneapolis, MN)
» Ticket Operations Manager - Minnesota United FC (Golden Valley, MN)
» Youth Programs Manager - Minnesota United FC (Blaine, MN)
» Box Office Associate - Minnesota United FC (Golden Valley, MN)
» Brand Ambassador - Minnesota United FC (Golden Valley, MN)
» Account Executive, Group Sales - Minnesota United FC (Golden Valley, MN)
» Partnership Marketing Manager - New York City FC (New York, NY)
» Head of Global Ticketing Project - New York City FC (New York, NY)
» Premium Sales Manager - New York City FC (New York, NY)
» Partnership Sales Director (Americas) - New York City FC (New York, NY)
» Account Executive - New York City FC (New York, NY)
» Member Services Executive - New York Red Bulls (Harrison, NJ)
» Inside Sales Consultant-Part-time - New York Red Bulls (Harrison, NJ)
» Box Office Rep - New York Red Bulls (Harrison, NJ)
» Director/Manager, LionNation Loyalty & Rewards Program - Orlando City Soccer Club (Orlando, FL)
» Manager, Marketing & Game Operations - Philadelphia Union (Chester, PA)
» Inside Sales Representative-Ticket Sales - Portland Timbers (Portland, OR)
» Seasonal-Box Office Ticket Seller - Portland Timbers (Portland, OR)
» Membership Engagement Representative - Seattle Sounders FC (Seattle, WA)
» Group Sales Representative (Group Experience Consultant) - Seattle Sounders FC (Seattle, WA)
» Sounders FC Sales Academy (New Membership Associate) - Seattle Sounders FC (SeattleA, WA)
» Manager, Ticket Operations - Sporting Kansas City (Kansas City, MO)
» Mascot Performer - Swope Park Rangers, USL (Kansas City, MO)


Sales & Marketing: Corporate Sponsorship Sales
Director, Corporate Sales & Service - Bethlehem Steel FC (USL Affiliate of Philadelphia Union) (Bethlehem, PA)

The Director, Corporate Sales & Service is responsible for generating and servicing new business revenue with local and regional companies through the sale of integrated sponsorship packages of the Bethlehem Steel FC assets. This person will sell and service fully integrated marketing, media and promotional programs that include marketing rights, on premise signage, game partnerships, promotions, event marketing and media exposure.

RESPONSIBILITIES:

  • Prospect, close and service new corporate partnerships and media partnerships
  • Establish strong working relationships with local and regional companies to understand individual marketing and business goals and initiatives
  • Identify key open categories and new categories as prospective new business leads
  • Develop unique and individualized proposals  sales presentations and activation plans for individual new business prospects
  • Negotiate sponsor contracts pending final approval by the Business Manager
  • Renew and grow existing corporate sponsorship and media partnerships through continued outstanding service and up selling of additional sponsorship assets into current partnership agreement
  • Create individualized sponsorship packages and activation programs through existing or created Philadelphia Union assets to address prospective sponsor marketing/business goals and to extend internal company goals
  • Work game days, weekends, and special events to entertain existing partners and new business prospects
  • Develop inventory list and pricing model for sponsorship assets
  • Assist with other front office duties as required
  • Reports directly to the Managing Director of Bethlehem Steel FC

QUALIFICATIONS:

  • Bachelor’s degree required
  • Minimum four to seven (4-7) years of extensive and proven integrated sales and service experience with demonstrated success in the media, sport sponsorship or entertainment fields
  • Experience in the Lehigh Valley marketplace preferred
  • Outstanding communication skills are essential for interactions with clients, operational leaders and other senior executives
  • Demonstrated professional sales presentation skills
  • Ability at do all sponsorship fulfillment and activation on and off site
  • Ability to work additional hours outside the normal business week

If selected for an internship with the Philadelphia Union the intern will be required to provide the following clearances:

  • PA Child Abuse History clearance
  • PA State Police Criminal Records Check
  • FBI Criminal Background Check

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Sales & Marketing: Client Relations/Customer Service
Season Ticket Services - Representative - Chicago Fire Soccer Club (Bridgeview, IL)

Title: Season Ticket Services Representative

Reports To: Manager of Season Ticket Services

Applicants without a Resume & Cover Letter Will NOT be Considered

Responsibilities:

•         Increase retention rates - actively work toward hitting department and individual renewal/sales goal

•         Build strong relationships with defined account portfolio through proactive communication, including seat/suite visits, phone calls, emails, dinners, events and other communication channels, as part of the Season Ticket Holder touchpoint plan

•         Drive add-on season ticket sales, seat upgrades and referral sales from defined account portfolio

•         Focus on an exceptional Fan Experience on match day and work closely with Marketing and Operations to ensure consistent approach between “match day program” and one-on-one interactions with fans

•         Maintain up to date knowledge and effectively and enthusiastically communicate all team happenings, events, member benefits and stadium details that are relevant to defined account portfolio

•         Ensure customer and account data and profile requirements are accurate and complete

•         Acquire knowledge and understanding of products we offer and learn to ask targeted questions             to better understand the Fire fan base in order to offer the best benefits possible

•         Additional responsibilities as assigned by the Senior Manager of Ticket Sales & Services

·         Find & Create ways to always be more efficient in our department

·         File organized notes on all accounts defined to that portfolio.

·         Carry out and find ways to enhance current ideas within department

·         Understanding of Microsoft Dynamic CRM & Archtics Ticketing System

·         Generate revenue through different avenues besides the ones expected from defined description.

Qualifications:

• Bachelor’s degree required
Sales background preferred
• Excellent interpersonal, communication, customer services and organization skills
• Willingness to learn and take feedback in a fast paced, performance driven environment
• Ability to work flexible hours, including but not limited to evenings, weekends and holidays
• Strong computer proficiency

Note: When you apply for this job online, you will be required to answer the following questions:

1. Do you have experience in a similar role? If yes, please describe
2. Do you have experience working in the sports industry? If yes, please descirbe
3. Are you willing to work flexible, non-traditional hours if necessary?
4. What is your familiarity with the Chicago Fire Soccer Club?


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Sales & Marketing: Premium/Suite Sales
MANAGER, PREMIUM SALES - COLORADO RAPIDS (Commerce City, CO)

REPORTS TO:                     DIRECTOR, TICKET SALES, COLORADO RAPIDS                    

RESUME DEADLINE:          August 25, 2017

SUBMIT RESUME TO:         jobs@dsgpark.com

 

MINIMUM POSITION RESPONSIBILITIES:

?     Responsible for generating revenue through the sale/leasing and management of Suites, Summit Club Seats, Fieldside Seats and Terrace Club Boxes at Dick’s Sporting Goods Park at all Colorado Rapids and Dick’s Sporting Goods Park events.

?     Responsible for prospecting premium leads, executing sales presentations, attending networking events, and closing sales.

?     Actively call on businesses, executives, affluent individuals and other qualified leads to set and conduct out of the office sales appointments

?     Create and implement season-long Premium Sales strategies in order to reach department-wide goals by creating and implementing plans to renew, upsell and grow current Premium clientele.

?     Establish presence at all Colorado Rapids home matches, Dick’s Sporting Goods Park events and local events for the purpose of developing new prospects and servicing existing customer base.

?     Aides in advancing Premium sales process via face to face appointments, in-stadium appointments, sales events, phone calls and CRM adoption of staff with ongoing coaching, training and supervision.

?     Assist Sales Staff with closing techniques/skills and Premium account management to ensure the highest results.

?     Leader in the ticket sales department for all Premium sales training.

?     Works with management staff to create sales contests to motivate entire sales staff

?     Assist in serving as a liaison with other organizational departments.

?     Other duties as assigned

 

MINIMUM POSITION QUALIFICATIONS:

?     Minimum three years ticket sales experience within the sports industry.

?     Hardworking, passion for the industry, positive attitude, open to learning and leadership characteristics.

?     Understanding of B2B and B2C Sales Processes; B2B Sales Experience preferred

?     Excellent verbal and written communication skills.

?     Strong teaching, motivating, and development skills.

?     Ability to work under pressure, meet deadlines, and multi-task.

?     Demonstrate a successful track record in sales.

?     Proficient in Microsoft Word, Excel, and Outlook.

?     Bachelor’s degree or equivalent combination of education and experience.

?     Ability to acquire or produce and maintain a valid Colorado driver’s license and meet company vehicle driving standards.

PREFERRED POSITION QUALIFICATIONS:

?     Ticketing system experience, Veritix preferred.

?     Microsoft Dynamics CRM experience.

?     Firm understanding of Kroenke Sports ticket products and services.

?     Knowledge of Major League Soccer and the Colorado Rapids.

?     Extensive knowledge of Denver Metro market.


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Sales & Marketing: Ticket Sales
INSIDE SALES REPRESENTATIVE, COLORADO RAPIDS SALES ACADEMY - COLORADO RAPIDS (Commerce City, CO)

REPORTS TO:                             MANAGER, INSIDE SALES 

APPLICATION DEADLINE:          AUGUST 11th 2017

OVERVIEW:

Candidates that are selected for the Colorado Rapids Sales Academy (CRSA) will be part of an intense career development and sales curriculum executed in a fun, fast-paced, and competitive atmosphere.  We accomplish this with sales training on the 6 Step Sales Process and follow it with consistent modeling and reinforcement of sales behaviors through engaging activities that produce results.  This is a top program in the sports industry to prepare for a full time role in ticket sales.  Candidates who excel in the program and meet expectations will be considered for full- time openings with the Colorado Rapids as they become available within the club.  There is no guarantee of full-time employment upon completion of this program.

MINIMUM POSITION RESPONSIBILITIES:

· Generate new ticket sales revenue focusing on Colorado Rapids season memberships, partial plan packages, premium inventory, and group packages

· Assist customers in securing the preferred programs, seats and events that best fit their needs

· Handle a high level of sales activity between outbound calls, stadium appointments and out of office meetings

· Meets defined weekly sales, meeting and call goals

· Maintain complete and accurate customer records

· Assist with game day responsibilities of the sales department, including sales tables, client seat visits, and group events

· Represents the Colorado Rapids in a positive and professional manner

· Other duties as assigned

 

MINIMUM POSITION QUALIFICATIONS:

· Highly motivated with an interest to be successful in the field of sales

· Able to communicate clearly and effectively

· Ability to maintain a flexible work schedule, including evenings, weekends, and holidays

· Works well in a fast-paced, team environment

· Consistent, punctual and regular attendance

· Proficient computer skills including experience with MS Office products such as Word, Excel and Outlook as well as ability to learn and master new software programs

· Meet company vehicle driving standards

PREFERRED POSITION QUALIFICATIONS:

· Bachelor’s degree or equivalent combination of education and experience

· Aggressive, energetic, enthusiastic, competitive and committed to a sales career in sports

· Bi-lingual in Spanish beneficial but not required


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Sales & Marketing: Ticket Sales
Account Executive, Group Sales, Youth Soccer - D.C. United (Washington, DC)

POSITION SUMMARY:

The Account Executive, Group Sales is a motivated and passionate individual looking to become a STAR in sport sales by selling group packages as D.C. United get set to move in their new stadium, Audi Field. The position will be focused on maximizing revenue by coordinating large group events, theme nights, and other group sales initiatives within the youth soccer market.  The executive has a strong work ethic, is driven by meeting and exceeding revenue goals, and has prior ticket sales experience. Essential relationships will be derived from making outbound phone calls and incorporating social selling techniques to schedule face to face appointments at our state-of-the-art sales preview center, showcasing our new stadium, Audi Field.   

ESSENTIAL FUNCTIONS AND RESPONSIBILITIES:

  • Prospect and sell group packages within the local youth soccer market in the DC Metro Area
  • Be the face of D.C. United for your account base; attending monthly board meetings, coaches event, tournaments and other club events.
  • Generate sales leads through previous group leader network, as well as phone, email outreach and a strong emphasis on face-to-face appointments
  • Execute a minimum number of appointments per week with the goal of maximizing group ticket sales
  • Complete the booking process including reservations, invoicing, payment, ticket fulfillment, matchday seat visit and follow up survey
  • Develop strong relationships with group leader network to ensure long-term support of D.C. United
  • Create, build and execute youth soccer programs to maximize the fan experience and maximizing revenue
  • Execute monthly touchpoint with existing group leaders through phone calls, social selling, face to face appointments, and attending youth club events.
  • Play a crucial role in creating excitement around transitioning into the new stadium. Audi Field
  • Search for the next best practice for lead generation within your target market
  • Meet and exceed daily and weekly expectations in regards to outbound activity and appointments
  • Meet and exceed assigned quarterly and annual sales revenue goals
  • Create and develop new business by regularly pitching new prospects through external appointments, and phone prospecting.

 

NONESSENTIAL/SUPPORTIVE SKILLS AND EXPERIENCE:

In addition to performance of the essential functions, this position may be required to perform a combination of the following supportive functions, with the percentage of time performing each function to be solely determined by the supervisor based upon the particular requirements of the company.

  • Represent yourself and D.C. United in a positive and professional manner

  • Assist with game day responsibilities of sales department

  • Provide the highest level of customer service to our fans.

  • Participate in weekly sales meetings and training opportunities.

  • Play a crucial role in creating excitement around transitioning into the new stadium

  • Be a positive influence within our department, our club and our community

  • Be innovative!  Bring new ideas to the team on how we can grow our fan base

  • Be a team player to step in and set the example of being a STAR in the sales industry

  • Passion to grow in the sales industry

 

 

SUCCESS FACTORS/JOB COMPETENCIES:

 

  • Process-oriented, highly organized, fast and accurate, able to work well under pressure and meet deadlines.

  • Motivated self-starter with entrepreneurial leadership tendencies and a positive attitude

  • Willingness to learn in a fast paced environment

  • A passion to be a STAR as a sales professional in the sport industry

  • Bilingual (Spanish) language skills a plus but not required

  • Willingness to work outside normal business hours to maintain a strong relationship with the youth soccer market

 

 

QUALIFICATIONS REQUIRED:

  • Bachelor’s degree in business administration, marketing or sport management or some other related field

  • Excellent interpersonal and communication skills

  • Availability to work flexible hours, including but not limited to evenings, weekends and holidays

  • Motivated self-starter with a contagiously positive attitude and leadership qualities

  • A solid understanding of the group sales process is a must

  • Relationship focused personality and a proven track record of selling group tickets in the sports industry.

  • Must have valid Driver’s license and vehicle

 

PHYSICAL DEMANDS AND WORK ENVIRONMENT:

       

The physical demands and work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions, otherwise note that we have normal working conditions with the absence of disagreeable elements.

 

                •      Must be able to use a computer

        •      Must be able to write, type and use phone system


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Sales & Marketing: Ticket Sales
Account Executive, Affinity Group Sales - D.C. United (Washington, DC)

POSITION SUMMARY:

The Account Executive, Group Sales is a motivated and passionate individual looking to become a STAR in sport sales by selling group packages as D.C. United get set to move in their new stadium, Audi Field. The position will be focused on maximizing revenue by coordinating large group events, theme nights, and other group sales initiatives within the non-traditional group sales market (ie schools, churches, non-profits, social leagues).  The executive has a strong work ethic, is driven by meeting and exceeding revenue goals, and has prior ticket sales experience. Essential relationships will be derived from making outbound phone calls and incorporating social selling techniques to schedule face to face appointments at our state-of-the-art sales preview center, showcasing our new stadium, Audi Field.   

ESSENTIAL FUNCTIONS AND RESPONSIBILITIES:

  • Prospect and sell group packages to non-traditional markets within the DC Metro Area including schools, non-profits, places of worship and social leagues
  • Be the face of D.C. United for your account base; attending events on a regular basis with a goal of lead generation and developing new prospects
  • Generate sales leads through previous group leader network, as well as phone, email outreach and a strong emphasis on face-to-face appointments
  • Execute a minimum number of appointments per week with the goal of maximizing group ticket sales
  • Complete the booking process including reservations, invoicing, payment, ticket fulfillment, matchday seat visit and follow up survey
  • Develop strong relationships with group leader network to ensure long-term support of D.C. United
  • Create, build and execute exciting programs to bring together group members and maximize revenue
  • Execute monthly touchpoint with all existing group leaders through phone calls, social selling, face to face appointments, and attending key group account events.
  • Play a crucial role in creating excitement around transitioning into the new stadium. Audi Field
  • Proactively network with sports industry group stars to identify next best practices for your target markets
  • Meet and exceed daily and weekly expectations in regards to outbound activity and appointments
  • Meet and exceed assigned quarterly and annual sales revenue goals
  • Create and develop new business by regularly pitching new prospects through external appointments, and phone prospecting.

 

NONESSENTIAL/SUPPORTIVE SKILLS AND EXPERIENCE:

In addition to performance of the essential functions, this position may be required to perform a combination of the following supportive functions, with the percentage of time performing each function to be solely determined by the supervisor based upon the particular requirements of the company.

  • Represent yourself and D.C. United in a positive and professional manner

  • Assist with game day responsibilities of sales department

  • Provide the highest level of customer service to our fans.

  • Participate in weekly sales meetings and training opportunities.

  • Play a crucial role in creating excitement around transitioning into the new stadium

  • Be a positive influence within our department, our club and our community

  • Be innovative!  Bring new ideas to the team on how we can grow our fan base

  • Be a team player to step in and set the example of being a STAR in the sales industry

  • Passion to grow in the sales industry

 

 

SUCCESS FACTORS/JOB COMPETENCIES:

 

  • Process-oriented, highly organized, fast and accurate, able to work well under pressure and meet deadlines.

  • Motivated self-starter with entrepreneurial leadership tendencies and a positive attitude

  • Willingness to learn in a fast paced environment

  • A passion to be a STAR as a sales professional in the sport industry

  • Bilingual (Spanish) language skills a plus but not required

  • Willingness to work outside normal business hours to maintain a strong relationship with your target markets

  • Be creative!  Must be able to think outside the box and develop new programs that meet the goals of your network

 

 

QUALIFICATIONS REQUIRED:

  • Bachelor’s degree in business administration, marketing or sport management or some other related field

  • Excellent interpersonal and communication skills

  • Availability to work flexible hours, including but not limited to evenings, weekends and holidays

  • Motivated self-starter with a contagiously positive attitude and leadership qualities

  • A solid understanding of the group sales process is a must

  • Relationship focused personality and a proven track record of selling group tickets in the sports industry.

  • Must have valid Driver’s license and vehicle

  • A minimum of one year in an inside sales program

 

PHYSICAL DEMANDS AND WORK ENVIRONMENT:

       

The physical demands and work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions, otherwise note that we have normal working conditions with the absence of disagreeable elements.

 

                •      Must be able to use a computer

        •      Must be able to write, type and use phone system


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Sales & Marketing: Ticket Sales
Audi Field Sales Associate - D.C. United (Washington, DC)

POSITION SUMMARY:

The D.C. United sales and service team seeks motivated and passionate individuals looking to start a career in sport sales. Selected candidates will receive intensive sales training on the 6 Step Process and relationship based selling to assist in the sales of our new, state-of-the-art $300 million dollar, soccer-specific stadium, Audi Field. Ideal candidates are great teammates, hard-working, competitive, internally motivated and willing to learn. The program runs for a minimum of three months and maximum of eleven months, with monthly performance evaluations. Candidates who exceed expectations will be considered for full-time openings with D.C. United as they become available. There is no guarantee of full-time employment upon completion of this program.

ESSENTIAL FUNCTIONS AND RESPONSIBILITIES:

  • Generate ticket sales revenue with a primary focus on selling Membership Deposits in Audi Field
  • Build relationships through a high level of outbound phone calls and face to face appointments
  • Conduct face to face appointments at our Audi Field Preview Center for fans using augmented reality, 3-D models and touch-screen technology
  • Proactively seek new business through referrals and current clients
  • Participate in Sales Mentorship Program with full time members of the D.C. United sales staff
  • Exceed defined sales, outbound activity and appointment goals
  • Be a positive influence within our department, our club and our community
  • Assist with game day responsibilities of sales department at the final regular season match in RFK Stadium history on October 22

MINIMUM POSITION QUALIFICATIONS:

 

  • College junior, senior, or recent graduate
  • Proven track record of ability to manage multiple tasks
  • Willingness to learn in a fast paced, competitive, team environment
  • A passion to be the best and to bring the best out of their teammates
  • Excellent interpersonal and communication skills
  • Proficient computer skills and experience with Microsoft Office products
  • Ability to work flexible hours, including evening and weekends

 

PREFERRED QUALIFICATIONS REQUIRED:

  • A passion to grow a career as a sales professional in the sport industry
  • Motivated self-starter with a contagiously positive attitude and leadership qualities
  • Bilingual (Spanish) language skills a plus but not required

QUESTIONS:

  1. Are you available to work evenings during the week (Monday-Friday) and during the day on Saturdays?

  2. Which of the dates below are you available for a face to face interview? Match tickets will be provided in conjunction with the interview.

    1. Wednesday, August 23

    2. Saturday, August 26


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Sales & Marketing: Promotions
FC Dallas Foundation 50/50 Raffle Sales Associate - FC Dallas (Frisco, TX)

This position will be the driving sales force behind the 50/50 Raffle Program benefiting the FC Dallas Foundation. This seasonal position will start in late March and run through the conclusion of the playoffs for all FC Dallas games.

A 50/50 raffle is a raffle that will take place at all home games of the team in accordance with Texas law, where one lucky winner will receive 50% of the jack pot (after allowable expenses) from that game, while the team foundation and a beneficiary will split the other 50% of the net proceeds.

The ideal candidate will be a punctual, hard-working and enthusiastic salesperson with excellent communications skills. This employee will be responsible for the sale of raffle tickets at each match to help benefit the charities selected by the FC Dallas Foundation as well as the foundation.

Job Duties:

  • Game night selling of raffle tickets to FC Dallas fans within Toyota Stadium in either a stationary kiosk location or as a roaming sales representative.
  • Accepting and accounting for large sums of cash at each match.
  • Communication of the 50/50 raffle rules and procedures clearly to potential customers.
  • Reconciling sales at the end of the match.

Note: When you apply for this job online, you will be required to answer the following questions:

1. Yes/No: I am at least 18 years of age?
2. Yes/No: I have previous customer service experience?
3. Yes/No: I have previous cash handling experience?
4. Yes/No: In the last seven years, have you been convicted of a major violation other than a minor traffic violation? If yes, please explain. Will not necessarily exclude you from consideration.
5. Yes/No: I can stand for long periods of time?
6. Yes/No: I can work in outdoor weather conditions to include extreme heat, cold or rain?
7. Yes/No: I can work a varied schedule to include nights, weekends and holidays?


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Sales & Marketing: Ticket Sales
Ticket Sales Phone Representative - FC Dallas, Toyota Stadium (FRISCO, TX)

Major League Soccer - FC DALLAS located at Toyota Stadium & Soccer Center is a first-of-its-kind facility located in Frisco, Texas. Toyota Stadium is the future home of the National Soccer Hall of Fame.

Toyota stadium & Soccer Center is a first-of-its-kind facility located in Frisco, Texas. The complex features two major components: a 20,000 seat, state-of-the-art pro stadium immediately adjacent to a sports park with 17 championship-quality sports/soccer fields. Toyota Stadium and Soccer Center is in use over 300 days per year, showcasing a wide variety of local, regional, national and international events.  Toyota Stadium is the future home of the National Soccer Hall of Fame.

    

The Ticket Sales Phone Representative will be responsible for reaching out to individuals who have been researched by our management team. The role is solely responsible for making calls, generating leads and selling tickets.

Essential Duties and Responsibilities:

-Contact prospective clients via phone per daily/weekly campaign efforts, which will be provided to you 

-Manage your pipeline of prospects through a series of commitment to a close 

–Selling Season Memberships, groups packages, and partial packages

-Demonstrate commitment to teamwork and ability to adhere to company policies and procedures.

-Attend and actively participate in daily and weekly department meetings.                                                                  -Maintain accurate records of all activities and closed sales.

- All other duties as assigned.

Qualifications:

- Ability to meet tight deadlines and work well under pressure.

- Strong organizational skills, time management skills and attention to detail required.

- Strong verbal and written communication skills with an emphasis on business writing skills.

- Ability to prioritize and manage multiple tasks/projects

- Ability to work independently without supervision, be self-directed and demonstrate initiative.

- Strong team synergy skills and ability to work collaboratively with others whom you have no direct authority over.

- Excellent ability to establish rapport with others and ability to build strong interpersonal relationships.

- Exhibit good judgment and decision-making skills

- Willingness to work a flexible schedule including nights and weekends and be on-call as necessary based on the changing priorities of the department.

Preferred Qualifications: 

- Bachelor’s degree preferred

- Bilingual skills a plus

- Prior experience in ticket sales, telemarketing, appointment scheduling or cold-calling techniques is preferred, but not required.

Note: When you apply for this job online, you will be required to answer the following questions:

1. Yes/No: I am comfortable with working in a role/environment that requires me to focus solely on contacting prospective clientele?
2. Yes/No: I can read/speak Spanish?
3. Yes/No: I have knowledge of FC Dallas and Major League Soccer?
4. Yes/No: My schedule is flexible which can include nights, weekends and holidays?
5. Yes/No: In the last seven years, have you been convicted of a major crime other than a minor traffic violation? If yes, please explain (will not necessarily disqualify you for a position.)


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Sales & Marketing: Ticket Sales
Senior Ticket Sales Executive - FC Dallas, Toyota Stadium (FRISCO, TX)

Major League Soccer FC DALLAS located at Toyota Stadium & Soccer Center is a first-of-its-kind facility located in Frisco, Texas. Toyota Stadium is the future home of the National Soccer Hall of Fame.

The complex features two major components: a 20,000 seat, state-of-the-art pro stadium immediately adjacent to a sports park with 17 championship-quality sports/soccer fields. Toyota Stadium and Soccer Center is in use over 300 days per year, showcasing a wide variety of local, regional, national and international events.  This position provides a competitive compensation and benefits package. 

Essential Duties and Responsibilities:

- Sell full season tickets, group tickets, etc. for FC Dallas season events via: Cold calling, Lead Generation at home games, Prospecting / Profiling, Networking at outside events, Seeking and implementing sales and service best practices and thorough date capture and personal database management

- Create and develop new business by regularly pitching new prospects through stadium tours, external appointments, and phone prospecting.

- Work FC Dallas home games: staffing designated ticket sales stations, fulfilling events, visiting newly-sold customers, and prospecting new sales.

- Demonstrate commitment to teamwork and ability to adhere to company policies and procedures.

- Attend and actively participate in daily and weekly department meetings.

- Attend outside events with the purpose of selling ticket packages 

- Maintain accurate records of all prospecting activities and closed sales. 

- All other duties as assigned.

Qualifications:

- Bachelor’s degree preferred or equivalency of two (2) years of successful work experience required

- Proficient in Microsoft Office, Outlook, Excel, Word, PowerPoint and other related computer skills required.

- Ability to meet tight deadlines, high energy and work well under pressure.

- Strong organizational skills, time management skills and attention to detail required.

- Strong verbal and written communication skills with an emphasis on business writing skills.

- Ability to prioritize and manage multiple tasks/projects

- Ability to work independently without supervision, be self-directed and demonstrate initiative.

- Strong team synergy skills and ability to work collaboratively with others whom you have no direct authority over.

- Excellent ability to establish rapport with others and ability to build strong interpersonal relationships.

- Exhibit good judgment and decision-making skills

- Willingness to work a flexible schedule including nights and weekends and be on-call as necessary based on the changing priorities of the department.

Preferred Qualifications: 

- Bilingual skills a plus

- Prior experience in ticket sales, appointment scheduling or cold-calling techniques is preferred, but not required.

Note: When you apply for this job online, you will be required to answer the following questions:

1. Yes/No: I have two (2) years of experience within sales in sports/ entertainment particularly or a similar role?
2. Yes/No: My experience reflects working in a high volume sales environment?
3. Yes/No: I have knowledge of FC Dallas and Major League Soccer?
4. Yes/No: My elevator pitch on selling FC Dallas is as follows:
5. Yes/No: My schedule is flexible which can include nights, weekends and holidays?
6. Yes/No: I can read/speak Spanish?
7. Yes/No: In the last seven years, have you been convicted of a major crime other than a minor traffic violation? If yes, please explain (will not necessarily disqualify you for a position.)


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Sales & Marketing: Ticket Operations
Box Office Ticket Seller - Houston Dynamo/BBVA Compass Stadium (Houston, TX)

Box Office Ticket Seller

Responsible for providing excellent guest service at all BBVA Compass Stadium events while selling and distributing tickets on the day of the event.

Duties include, but are not limited to the following:

  • Selling walk up tickets
  • Distributing Will Call tickets
  • Cash handling and reconciliation
  • General customer service
  • Provide stadium information and directions
  • Assist with problems/issues

Minimum Requirements:

  • High School diploma or equivalent required
  • Must to have at least one (1) year prior ticket selling/customer service experience, preferably in a sports/entertainment venue environment.
  • Must be available to work evenings, weekends, and holidays
  • Strong interpersonal and communication skills
  • Must be able to work in a fast paced environment
  • Must show commitment and willingness to provide excellent customer service
  • Must maintain a neat, clean, and well-groomed appearance per the Forever Orange Human Resources Policies and Procedures

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Sales & Marketing: Digital/New Media Sales
Digital Marketing Coordinator - Houston Dynamo/Dash/BBVA Compass Stadium (Houston, TX)

Position Overview:

 

The Digital Marketing Coordinator will primarily assist in the design, development and execution of corporate and partnership marketing communication covering the Houston Dynamo, Houston Dash, and BBVA Compass Stadium programming and events.  The Digital Marketing Coordinator design and build assorted digital tasks, such as graphic design, content publication, page creation, editing, photography and more for materials needed when developing partner briefs in the diligence and research phase of business presentations.  In additions, the successful candidate will assist the Partnership Marketing team with sponsor related events at the stadium on game day, and other sponsorship related activities, when needed.

Popular Benefits:

  • 401K

  • Paid Holidays & Vacations

  • Paid Sick Leave

  • Casual Dress/Atmosphere

ESSENTIAL FUNCTIONS:

  • Support Sponsorship team from an intelligence and insight perspective  

  • Assist with the partner briefs in the due diligence and research phase of business development sales process

  • Develop sales presentations and lead list and market landscape of partnership activities across all entities under Forever Orange

  • Assist with the development of the multiple campaign for stadium rights and jersey partnership

  • Create print materials such as flyers, brochures, posters, postcards, direct mail pieces and invitations

  • Design and illustration of graphic materials including logos, signage and website images

  • Establish photo editing and manipulation of graphics for sponsor mockups and marketing presentations

  • Creation of website ad banners and email blast creative, and ability to support design initiatives of HoustonDynamo.com and team microsites

  • Assist with preparation of projects including finding useable photos, scanning and photography

  • Manage all graphic design requests from across the Houston Dynamo organization and their partners, and assist with sponsorship presentations and PowerPoint templates

  • Assist with other duties as necessary

SPECIFIC JOB KNOWLEDGE, SKILL AND ABILITY:

  • Excellent design sense, strong conceptual ability, cutting edge design skills and creativity

  • Understanding of photography and an eye for photos that will convey necessary messages for design goals

  • Ability to multi-task and meet aggressive deadlines

  • High level of interest, involvement and enthusiasm

  • Excellent communication skills required, and grammatical, spelling, proofreading abilities are preferred

  • Willingness to work both individually and in a team environment, and ability to take design direction and criticism is a must

  • Dependable transportation to the downtown Houston area

  • Flexible work schedule, including holidays and weekends

QUALIFICATIONS AND SKILLS:

  • 2-4 years of graphic or commercial art experience OR any equivalent combination of experience and/or education from which comparable knowledge, skills and abilities have been achieved

  • Expertise with Adobe Creative Cloud (Illustrator, Photoshop, InDesign) and Mac OSX

  • Strong working knowledge of Microsoft Office (Outlook, Excel, PowerPoint)

  • Photography and motion graphics experience strongly preferred, but not required

  • Bilingual candidates preferred

EQUAL EMPLOYMENT OPPORTUNITY:

Forever Orange strongly supports equal employment opportunity for all applicants regardless of race, color, religion, sex, gender identity, pregnancy, national origin, ancestry, citizenship, age, marital status, physical disability, mental disability, medical condition, sexual orientation, genetic information, or any other characteristic protected by state or federal law.

 HIRING PRACTICES:

The preceding job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job.

Forever Orange recruitment policies are designed to place the most highly qualified persons available in a timely and efficient manner. Forever Orange may pursue all avenues available, including promotion from within, employee referrals, outside advertising, employment agencies, Internet recruiting, job fairs, college recruiting and search firms.

Applicants for employment in the U.S. must possess work authorization, which does not require sponsorship by the employer for a visa.


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Sales & Marketing: Ticket Sales
Sales Trainee - January 2018 - Major League Soccer (MLS) National Sales Center (Minneapolis, MN)

Start Date: January, 2018

The Opportunity: The MLS National Sales Center is seeking positive and passionate individuals to enter an intensive and highly selective two-to-four month sales training program. The National Sales Center is a performance-based program which allows successful NSC Trainees the opportunity to interview for sales positions at MLS Clubs.

Success Rate: The MLS National Sales Center has produced over 215 hires for 24 MLS clubs over 23 sessions.

How NSC Trainees will Succeed: NSC Trainees are put through a world-class sales training process gaining in-depth knowledge of MLS Ticket Sales by working with MLS clubs and partners, selling premium inventory, season tickets, mini plans, and group tickets. Trainees will primarily use phone and email to market and sell packages, but will also have the opportunity to practice face-to-face selling in select instances. Each NSC Trainee is also provided day-to-day mentoring by upper-level MLS executives.

Success throughout Your Career: We believe a solid foundation allows the opportunity for advancement. In the six years of the NSC’s existence, over 30 NSC Alumni have risen in the ranks to move into management roles at various MLS Clubs.

Who is Best for this Position: The best candidates for this position must be driven, positive, and have a PASSION for soccer. Specifically, the best individual will meet all the criteria below:

  • Bachelor’s Degree from an accredited college and commitment to be a soccer sales industry leader
  • Ability to participate in entire two-to-four month curriculum (evening, weekend, and potential holiday hours)
  • Ability to work as a team player
  • Proficient in basic computer software programs
  • Strong organizational and communication skills
  • Excellent customer service skills
  • Willingness to learn
  • Ability to move to Blaine, MN at the National Sports Center for the duration of the program
  • Ability to relocate to an MLS Club immediately following the training session

About this Application: Please include a video elevator pitch in your application stating the following:

  • Your Name
  • Your School
  • Graduation Date
  • Why you are passionate about soccer and sales

Check out John Elliano and Griffin Booth (LA Galaxy)’s elevator pitches:





Click here to find out more about the MLS National Sales Center Experience.

Note: When you apply for this job online, you will be required to answer the following questions:

1. Are you able to move to Minneapolis, MN for the entire 2 to 4 month training program (evenings, weekends, and possibly holiday hours)?
2. Yes/No: Are you willing to relocate to an MLS club following the training session?
3. Yes/No: Will you now or in the future require sponsorship to work in the United States?


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Sales & Marketing: Ticket Sales
Sales Trainee - Session XXVI - Major League Soccer (MLS) National Sales Center (Minneapolis, MN)

Start Date: September, 2017

The Opportunity: The MLS National Sales Center is seeking positive and passionate individuals to enter an intensive and highly selective two-to-four month sales training program. The National Sales Center is a performance-based program which allows successful NSC Trainees the opportunity to interview for sales positions at MLS Clubs.

Success Rate: The MLS National Sales Center has produced over 215 hires for 24 MLS clubs over 23 sessions.

How NSC Trainees will Succeed: NSC Trainees are put through a world-class sales training process gaining in-depth knowledge of MLS Ticket Sales by working with MLS clubs and partners, selling premium inventory, season tickets, mini plans, and group tickets. Trainees will primarily use phone and email to market and sell packages, but will also have the opportunity to practice face-to-face selling in select instances. Each NSC Trainee is also provided day-to-day mentoring by upper-level MLS executives.

Success throughout Your Career: We believe a solid foundation allows the opportunity for advancement. In the six years of the NSC’s existence, over 30 NSC Alumni have risen in the ranks to move into management roles at various MLS Clubs.

Who is Best for this Position: The best candidates for this position must be driven, positive, and have a PASSION for soccer. Specifically, the best individual will meet all the criteria below:

  • Bachelor’s Degree from an accredited college and commitment to be a soccer sales industry leader
  • Ability to participate in entire two-to-four month curriculum (evening, weekend, and potential holiday hours)
  • Ability to work as a team player
  • Proficient in basic computer software programs
  • Strong organizational and communication skills
  • Excellent customer service skills
  • Willingness to learn
  • Ability to move to Blaine, MN at the National Sports Center for the duration of the program
  • Ability to relocate to an MLS Club immediately following the training session

About this Application: Please include a video elevator pitch in your application stating the following:

  • Your Name
  • Your School
  • Graduation Date
  • Why you are passionate about soccer and sales

Check out John Elliano and Griffin Booth (LA Galaxy)’s elevator pitches:





Click here to find out more about the MLS National Sales Center Experience.

Note: When you apply for this job online, you will be required to answer the following questions:

1. Are you able to move to Minneapolis, MN for the entire 2 to 4 month training program (evenings, weekends, and possibly holiday hours)?
2. Yes/No: Are you willing to relocate to an MLS club following the training session?
3. Yes/No: Will you now or in the future require sponsorship to work in the United States?


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Sales & Marketing: Ticket Operations
Ticket Operations Manager - Minnesota United FC (Golden Valley, MN)

About Us

Soccer is the global game and the fastest growing sport in the country, and Minnesota United FC (MNUFC) is at the center of growth of the game in the Twin Cities and greater Minnesota. MNUFC is dedicated to growing professional soccer in Minnesota—2017 marks MNUFC’s inaugural season in Major League Soccer. Our position as a growing sports franchise creates a unique atmosphere where "start-up" meets pro sports team. In addition to our fast-paced environment with hard-working, collegial, energetic coworkers, we offer generous benefits, a forward-thinking culture, and the opportunity for career growth. We value creativity, dedication, curiosity, diversity, knowledge, and confidence.

Job Description

The Ticket Operations Manager position manages and supervises the ticket operation of Minnesota United FC and ensures that the team is operating within the scope of generally accepted ticket operations standards and practices.  It manages all ticket distribution and trains, supervises and manages the Box Office staff.  It will also manage the clubs transition from one ticketing system to another.

Responsibilities

·         Manage and maintain all seating manifests for all stadiums team plays in

·         Develop accurate and insightful reports on ticket sales and services as requested

·         Generate and maintain a customer friendly buying process for promotions as requested by staff

·         Hire, manage and train a friendly and efficient box office staff

·         Act as lead in software training and integration, including training for staff and season ticket holders. This includes receiving on-going training and actively seeking out knowledge in all software in order to be the team expert in technology as it relates to the Box Office and ticketing

·         Be an integral role in preparing, implementing and controlling all aspects of season ticket renewals, pricing, incoming payments and payment plans

·         Ensure the team is adhering to all PCI Compliance standards

·         Act as the box office manager on all home matches and assist in problem solving for all match day related issues

·         Create and maintain record keeping and filing structure

·         Be the access management system expert and act as lead in training for match day ticket takers

·         Manage all consignment and ticket broker accounts

·         Communicate openly with Director of Ticket Sales on all aspects of ticket operations

·         Manage and control group and season ticket inventory

·         Order supplies for Ticket Operations (ticket stock, season tickets, forms, envelopes, etc.)

·         Work with team administrator concerning player and staff tickets

Requirements

·         Excellent computer skills: expert in Microsoft Excel and PowerPoint

·         Undergraduate degree in Sport Management, Marketing, Business Intelligence or related field

·         Minimum of 4 years of ticketing experience preferred

·         Understanding of Spectra and Seat Geek systems preferred

·         Excellent customer service skills

·         Experience with CRM software

·         Ability to work weekends and holidays

Note: When you apply for this job online, you will be required to answer the following questions:

1. Do you have a Bachelor's degree in related field?
2. Do you have 4 years of ticketing experience?
3. Do you have experience with CRM software, spectra and Seat Geek systems?


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Sales & Marketing: Sales & Marketing Management
Youth Programs Manager - Minnesota United FC (Blaine, MN)

About Us

Soccer is the global game and the fastest growing sport in the country, and Minnesota United FC (MNUFC) is at the center of growth of the game in the Twin Cities and greater Minnesota. MNUFC is dedicated to growing professional soccer in Minnesota—2017 marks MNUFC’s inaugural season in Major League Soccer. Our position as a growing sports franchise creates a unique atmosphere where "start-up" meets pro sports team. In addition to our fast-paced environment with hard-working, collegial, energetic coworkers, we offer generous benefits, a forward-thinking culture, and the opportunity for career growth. We value creativity, dedication, curiosity, diversity, knowledge, and confidence.

Job Description

The Youth Programs Manager (YPM) is a full-time position that will work closely with the Academy Director, Academy General Manger and the Youth Programs Technical Coordinator to develop revenue generating programs for the Academy. 

Responsibilities

·         Generate revenue growth through MNUFC Camps, Club Membership and Events

·         Responsible for the strategic planning, administration and implementation of revenue generating programs

·         Develop a marketing and business plan for camps, club membership and events

·         Collaborate interdepartmentally with Marketing, Ticket Sales, Community Relations, Human Resources, Corporate Partnerships and Finance

·         Responsible for the successful achievement of business goals as established for revenue generating programs

·         Provide oversight on initiatives that require the delivery or goods and/or services to partners and sponsors.  Ensures that all deliverables are achieved in a timely manner.

·         Involved with the planning and implementation of all programming for the Academy, included but not limited to affiliates and partners, sponsors, operations, staffing, budgeting, grassroots development, promotions, fundraising or event management.

Experience

·         Bachelor’s degree from accredited college or university required; master’s preferred

·         Minimum of 1-3 year’s management experience in sports environment

·         Previous MLS and/or US Soccer Development Academy experience is preferred

Requirements

·         Ability and willingness to work an event driven schedule, which includes weekends, evenings and some holidays.

·         Ability to work independently and in a collaborative teamwork environment where strong organization, interpersonal, analytical and planning skills are required.

·         Must have own transportation and valid driver’s license.

·         Proficient using PC and Microsoft products including Word, Excel, Outlook and Power Point.

·         Must successfully pass an individual background check.

Note: When you apply for this job online, you will be required to answer the following questions:

1. Do you have a Bachelor's degree (or Master's degree) from an accredited college or university in related field?
2. Do you have previous MLS or US Soccer Development Academy experience?
3. Do you have a minimum of 1-3 years of management experience in a sport environment?
4. Are you able to work flexible hours, including evenings, weekends, and some holidays?


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Sales & Marketing: Ticket Sales
Box Office Associate - Minnesota United FC (Golden Valley, MN)

About Us

Soccer is the global game and the fastest growing sport in the country, and Minnesota United FC (MNUFC) is at the center of growth of the game in the Twin Cities and greater Minnesota. Under new ownership and rebranded at the beginning of the 2013 Season, MNUFC is dedicated to growing professional soccer in Minnesota—2017 marks MNUFC’s inaugural season in Major League Soccer. Our position as a growing sports franchise creates a unique atmosphere where "start-up" meets pro sports team. In addition to our fast-paced environment with hard-working, collegial, energetic coworkers, we offer generous benefits, a forward-thinking culture, and the opportunity for career growth. We value creativity, dedication, curiosity, diversity, knowledge, and confidence.

Job Description

The Box Office Associate is a part-time position, where the primary focus is assisting and servicing guests with the purchasing of match tickets. This position will be responsible for handling all ticketing related transactions in the box office at Minnesota United FC home games located at TCF Bank Stadium. We are looking for outgoing, reliable, and professional individuals to fulfil our box office needs.

Responsibilities: 

·        Process ticket sales in box office at home matches

·        Interact with guests with outstanding customer service and enthusiasm, able to handle and resolve any ticketing related issues

·        Demonstrate and communicate knowledge of pricing, promotions, and stadium policies

·        Distribute will call tickets

·        Handle cash and credit card transactions, able to process basic math

Requirements:

·        High school diploma required

·        Excellent customer service skills

·        Team player with a positive attitude, self-confidence, professionalism, resourcefulness, integrity, motivation, and a very strong work ethic

·        Excellent verbal and written skills

·        Ability to work flexible hours, including evenings and weekends

·        Customer service experience preferred

·        Prior box office experience preferred

 

Note: When you apply for this job online, you will be required to answer the following questions:

1. Are you able to work flexible hours, including evenings and weekends?


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Sales & Marketing: Marketing
Brand Ambassador - Minnesota United FC (Golden Valley, MN)

About Us

Minnesota United is an accessible, resilient, and unifying force bringing the fastest growing sport in the country to fans in Minnesota and across the Twin Cities with innovative style. Building a new home in the heart of two industrious cities, the north is rising – not replicating, but ushering in a new era of soccer in America.

Job Description

Brand Ambassadors will act as the highly energetic and engaging faces of MNUFC. Brand Ambassadors will learn the MNUFC personality, the stories our brand is telling, and the way we as a club are currently telling the story. Brand Ambassadors will then bring that vision to life through consistent messaging and interactions with people through conversation and experiences. As a Brand Ambassador, you will receive a behind-the-scenes look at how to execute large and small events as well as how to engage with fans and people in the Minneapolis/St. Paul area to continue to grow a fan base.This is a part-time position.

Responsibilities

-          Execute a consistent brand experience by knowing and embodying the MNUFC brand -   Tell our story in a consistent and energetic fashion

-          Generate excitement through in-person conversations with fans at events and activations

-          Set up activation footprints the MNUFC way

-          Tear down with effectiveness and organization in mind

-          Write post-event recaps within 24 hours following an activation

-          Act as an energetic, highly engaging extension of the MNUFC brand at events and activations

-          Participate in fan engagement at home games

-          Assist with general needs including inventory, organization, and data entry

Requirements

-          18 years of age or older

-          Access to reliable transportation (not all locations are accessible via public transit)

-          Flexible schedule – most events will be in the evenings during the week and on the weekends

-          Outstanding communication skills including in-person and email

-          An outgoing and energetic personality with ability to maintain a conversation with strangers

-          Focused on attention to detail, taking initiative, and creating a positive working environment

-          Preferred: Bilingual in English and Spanish, Somali, Oromo, Arabic, Korean, Vietnamese, Karen, or Hmong

Note: When you apply for this job online, you will be required to answer the following questions:

1. Are you able to work flexible hours, including evenings and weekends?
2. Do you have access to reliable transportation?


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Sales & Marketing: Ticket Sales
Account Executive, Group Sales - Minnesota United FC (Golden Valley, MN)

About Us

Soccer is the global game and the fastest growing sport in the country, and Minnesota United FC (MNUFC) is at the center of growth of the game in the Twin Cities and greater Minnesota. MNUFC is dedicated to growing professional soccer in Minnesota—2017 marks MNUFC’s inaugural season in Major League Soccer. Our position as a growing sports franchise creates a unique atmosphere where "start-up" meets pro sports team. In addition to our fast-paced environment with hard-working, collegial, energetic coworkers, we offer generous benefits, a forward-thinking culture, and the opportunity for career growth. We value creativity, dedication, curiosity, diversity, knowledge, and confidence.

Job Description 

This is a full-time, entry-level position. Your primary focus will be on selling Minnesota United FC season ticket and group sales packages. You will receive dedicated training and you will learn techniques to maximize your verbal and written business communication skills. Prospects are targeted through new business initiatives and mining our current database via phone calls, emails, and in-person meetings. This position is located in Golden Valley, MN. 

Responsibilities

· Maximize ticket sales and ticket sales revenue through execution of meetings, sales calls, and networking events

· Exemplify the core characteristics of a strong sales culture, including strong interpersonal skills, prompt and professional follow-through, openness to new ideas and suggestions, and constant enthusiasm toward internal and external contacts

· Communicate effectively and professionally with all internal and external contacts

· Support a positive sales culture within the sales team, as well as the entire front office

· Other duties as assigned by the Group Sales Manager

Requirements

· 1 year of ticket sales experience in professional or collegiate sports is preferred

· Bachelor’s degree in sports administration, business, advertising, or marketing preferred

· Interest in building a career in sales

· Excellent verbal and written skills

· Team player with a positive attitude, self-confidence, professionalism, resourcefulness, integrity, motivation, and a very strong work ethic

· Ability to work flexible hours including evenings, weekends, and holidays

· Bilingual skills (English and Spanish) preferred

Note: When you apply for this job online, you will be required to answer the following questions:

1. Do you have a Bachelor's degree from a four-year college or university in related field?
2. Do you have 1 year of ticket sales experience in a professional sport or university setting?
3. Are you able to work flexible hours, including evenings and weekends?


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Sales & Marketing: Sponsorship Services/Activation
Partnership Marketing Manager - New York City FC (New York, NY)

JOB TITLE:  Partnership Marketing Manager     

DEPARTMENT:  Partnerships                       

REPORTS TO:  Head of Partnership Marketing, Americas

LOCATION:  New York, NY

Job purpose

As the 20th member of Major League Soccer, New York City Football Club is the new benchmark for professional soccer teams in the United States.  New York City FC is one of five teams comprising the City Football Group and counts Manchester City FC, Melbourne City FC, Yokohama F-Marinos and Club Atletico Torque among its sister clubs.

The Partnership Marketing Manager will be responsible for managing a growing portfolio of brands associated with New York City FC and City Football Group.  The ideal candidate will be able to build strong relationships and quickly move from basic account management and rights delivery to helping ensure Partners maximize the use of rights and benefits to drive their brand and business objectives.

The Partnerships Marketing Manager will work closely with senior functional leads to deliver and optimize Partner rights including immersive experiences, digital content, player appearances, branding, tickets, hospitality and merchandise.  They will also support the broader City Football Group Commercial Partnerships team in the packaging of Club assets linked to Partner renewals and new business pitches.

Key responsibilities

Deliver best-in-class management of New York City FC and City Football Group Partners, including:

  • Building strong relationships with Partners and their agency teams
  • Understanding the brand and business objectives of each Partner
  • Proactive development of marketing concepts and ideas for Partners which leverage Club assets
  • Offering fan insights and advice to help Partners build successful campaigns
  • Ensuring Partner initiatives adhere to the brand standards and guidelines of the Club
  • Identifying integration opportunities for Partners in the Marketing initiatives of the Club
  • Developing reporting procedures to help Partners optimize the impact of their activations
  • Event management and hosting of guests on match days and non-soccer events
  • Tracking and delivery of contractual rights and benefits
  • Coordination of Partner communications from New York City FC and City Football Group

Enable the commercial objectives of New York City FC and City Football Group by:

  • Supporting renewal discussions with existing Partners
  • Drafting case studies of impactful Partner activations
  • Researching marketing strategies and leading ideation sessions for potential Partners
  • Creating, packaging and tracking Club assets
  • Helping articulate the City Football Group story through visual and data-driven presentations

 

General responsibilities

  • Compliance with Club policies
  • Compliance with the Club’s health and safety procedures
  • Compliance with the Club’s safeguarding policies
  • To undertake such other duties as may be reasonably expected
  • To maintain professional conduct at all times

Key relationships

Internal:

  • Marketing and FRM
  • Communications
  • Partnerships Sales
  • Business Intelligence
  • Match Day Operations
  • Sporting
  • Legal

External:

  • Brand Partners
  • Suppliers
  • Football Governing Bodies and Clubs

Person Specification

Knowledge:

  • Sound knowledge of the global and United States soccer landscape
  • Familiarity with sports sponsorship contracts and rights packages
  • Ability to develop integrated marketing campaigns

Technical/work-based skills:

  • Above average knowledge of Microsoft Programs, including Word, Excel, and PowerPoint
  • Ability to speak a second language preferred

General skills and attributes:

  • Strong work ethic and team-oriented attitude
  • Flexible and comfortable in a fast-paced working environment
  • Self-sufficient and proactive
  • Skilled in all aspects of Partner/client service
  • Broad commercial acumen
  • Excellent communication skills
  • Well organized with consistent attention to detail
  • Ability to work flexible hours, including evenings, weekends, and holidays, as necessary
  • Ability to travel as required

Experience:

  • Minimum of 3 to 5 years of experience in Marketing or Account Management

Qualifications:

  • Bachelor’s degree in Marketing, Communications, Sports Management or related field

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Sales & Marketing: Ticket Marketing
Head of Global Ticketing Project - New York City FC (New York, NY)

JOB TITLE:  Head of Global Ticketing Project

DEPARTMENT:  City Football Group      

REPORTS TO:  Director of Operations Development

LOCATION:  New York, NY (with travel to the UK and Australia as needed)

Job purpose

To support ticketing revenue growth across Manchester City FC, New York City FC, and Melbourne City FC through a series of strategic and operational initiatives.

Key responsibilities

  1. To lead implementation of previously identified series of initiatives for the 3 CFG clubs by working together with ticketing and marketing departments of each club

  2. To identify new opportunities for growth and areas of shortfall by analysing internal data and by benchmarking comparable sports entities

  3. To act as main point of contact alongside relevant local club leadership on consultants, technology partners, and other 3rd parties related to ticketing

  4. To support local club P&L holders delivering and exceeding ticketing revenue targets by leading cross-department initiatives to drive revenue

General responsibilities

  • Compliance with Club policies
  • Compliance with the Club’s health and safety procedures
  • To undertake such other duties as may be reasonably expected
  • To maintain professional conduct at all times

Key relationships

Primary: Director of Operations Development (CFG), Operations Director (Manchester City FC), President (NYCFC), VP Ticketing (NYCFC), VP Marketing (NYCFC), Marketing Director (Melbourne City FC)

Secondary: COO (Manchester City FC), Marketing Director (Manchester City FC), CEO (Melbourne City FC)

Knowledge:

Essential:

  • Knowledge of sports industry and experience of working within or with major sports teams
  • Knowledge of ticket sales process, operation, and management

Desirable:

  • Historic knowledge of sport or experience of working within a football environment (but non-essential)

Technical/work-based skills:

Essential:

  • Advanced use of Microsoft PowerPoint, Excel, and Word

Desirable:

  • Experience with Salesforce, KORE, or other CRM tools

General skills and attributes:

Essential

  • Highly analytical and strategic; able to analyse information quickly and present it clearly and concisely
  • Able to work with people at all levels of the organisation and drive results by leveraging others
  • Ability to work flexibly in a rapidly evolving environment
  • Able to travel to London/Manchester and Melbourne as needed

Experience

Essential

  • Experience in working within or with major sports teams, specifically with ticketing function

Desirable

  • Experience working for a management consultancy / strategy / marketing unit of an organisation
  • Experience in managing ticketing department

Qualifications:

Essential

  • Undergraduate or Masters degree

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Sales & Marketing: Premium/Suite Sales
Premium Sales Manager - New York City FC (New York, NY)

JOB TITLE:  Premium Sales Manager

DEPARTMENT:  Ticketing & Fan Services

REPORTING TO:  Director, Premium Sales                                                                               

LOCATION:  New York, NY

NEW YORK CITY FOOTBALL CLUB OVERVIEW:

As the 20th member of Major League Soccer, NYCFC strives to be the new benchmark for professional soccer in the United States. With the support of majority owner City Football Group (owners of Manchester City, Melbourne City and Yokohama F Marinos) as well as minority owner, the New York Yankees, NYCFC will kick off the third season in club history in 2017 at Yankee Stadium.

POSITION OVERVIEW:

This position is responsible for generating revenue through the sale/leasing of Premium Seats and Private Suites for New York City FC.  Inventory will include Suites, Field Level Seats, Club Seats, and Group Hospitality Zones. The ideal candidate must have a strong sales background, an outgoing personality, and be self-motivated.

PRIMARY DUTIES:

  • Responsible for the sale/leasing/servicing and management of Suites, Club Seats, Field Level Seats, Group Hospitality areas and more
  • Work with Senior Management team to create and develop new Premium Seating opportunities
  • Generate leads through prospecting and networking
  • Engage prospects and follow through sales process
  • Actively call on businesses, executives, affluent individuals and other qualified leads
  • Sell multi-game and single game suites at Yankee Stadium
  • Secure multi-year agreements for Private Suite leases at New York City FC’s future soccer specific stadium
  • Provide first class servicing to current Premium Seat and Suite clients, including event responsibilities
  • Maintain a detailed customer database of all clients and prospects. This includes, but is not limited to: Salesforce CRM, ticket operating system, call sheets, referral follow-up, existing client programs, new solicitation and other programs as developed
  • Manage and oversee renewal of existing Premium accounts
  • Establish presence at all New York City FC home games and local events for the purpose of developing new prospects and servicing existing customer base
  • Meet or exceed sales goals assigned by the Vice President, Ticketing & Fan Services & Director, Premium Sales
  • Other duties as assigned

REQUIREMENTS/CHARACTERISTICS:

  • Bachelor’s Degree in Business or relevant field required
  • 2-3 years of successful sales experience with Suites, Sponsorships or other Premium products in the sports and entertainment industry preferred
  • Experience in the New York marketplace preferred
  • Strong work ethic, team-oriented attitude, and enthusiastic about contributing to the success of the organization and department
  • Excellent interpersonal and communication skills
  • Results-oriented demeanor and a strong desire to succeed
  • Excellent knowledge of PC systems including Word, Excel and database-related platforms (Salesforce & Archtics)
  • Creativity and excellent interpersonal skills required.
  • Working knowledge of generally accepted standards of customer service and problem resolution
  • Ability to work flexible hours, including evenings, weekends, and holidays, if necessary

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Sales & Marketing: Sponsorship Services/Activation
Partnership Sales Director (Americas) - New York City FC (New York, NY)

JOB TITLE: Partnership Sales Director (Americas)

DEPARTMENT: City Football Marketing

REPORTS TO: Head of Partnership Sales (Americas)

LOCATION: New York, NY

JOB PURPOSE

This role will join the Partnership Sales team in New York to work primarily on development commercial opportunities for the CFM properties across the Americas Markets. This position requires a proactive approach and openness to collaborate with other team members across the CFM offices as well as Club officials and Partnership Sales Team members.

This role will also require a focus on key projects, the scope includes (but is not limited to):

  • City Football Group - clubs include Manchester City FC of the English Premier League (United Kingdom), New York City FC of Major League Soccer (United States), Yokohama F. Marinos of the J. League (Japan), and Melbourne City FC of the A-League (Australia)
  • City Football Academy & NYCFC Training Facility
  • Club Partnerships across Americas or with Americas based organisations
  • Tour-related sponsorship opportunities
  • Future potential NYCFC Stadium
  • Other Ad-hoc based projects

Reporting to the Head of Partnership Sales, this role will focus on:

  1. Sales Delivery (Primary Focus)
    1. Develop a thorough understanding of the categories assigned and markets under its remit to understand CFM’s commercial opportunities
    2. Identify potential commercial partners for MCFC, NYCFC, Yokohama F. Marinos, and Melbourne City FC and as part of the role
    3. Work and plan to deliver targeted sales objectives (individual and team)
    4. Prepare sales propositions, generate business cases and sales planning
    5. Deliver on set commercial targets and strategic projects
    6. Develop strong relationships with prospective new clients and industry network to maximise revenue streams and explore other initiatives that offer CFM clubs brand and media presence across key markets
    7. Explore creative new initiatives that will enhance partners’ engagement with their customers as part of the partnership sales process
  2. Networking
    1. Developing and maintaining good relationships across the sports markets in the Americas, including but not limited to: brands, football clubs, football federations, sports marketing agencies, advertising agencies, Media and PR companies
    2. Develop direct relationship with brands and key organisations that are existing or potential partners of the City Football Group
  3. Brand Development Initiatives (Secondary Focus)
    1. Contribute to the development of new initiatives that increase our engagement with existing and new MCFC and NYCFC fans through creative partnerships
    2. Support the Business Development team with in market knowledge, insight and sales activity to secure revenue for strategic projects

_____________________________________________________________

KEY RESPONSIBILITIES:

  • To own, drive and deliver results for key categories assigned
  • To provide weekly and regular updates on team sales meeting showcasing activity and pipeline development, business closed and share any insight to other potential collaboration with Sales Team members
  • To proactively search and find new revenue streams (Partnership focused for all CFM properties)
  • To be competent with Sales Force and other club specific sales management systems (CRM) as well as design / sales presentation tools
  • To work together with Business Intelligence Department to provide support with key market, competitor information and specific partnership valuation in order to identify local market trends, brand relevance and opportunities across all categories
  • To manage and develop the Partnerships proposals in line with the club’s international strategy plan and prioritise projects
  • To consistently achieve the commercial revenue targets set by line manager and the group’s CEO

 

GENERAL RESPONSIBILITIES

  • Compliance with Club and CFM policies
  • Compliance with the Club’s health and safety procedures
  • To undertake such other duties as may be reasonably expected
  • To maintain professional conduct at all times

____________________________________________________________

KEY RELATIONSHIPS

Main Internal relationships: Across All Partnership Sales Team, Partnerships Marketing Team, Business Intelligence Team, Legal Team, Hospitality Team, Digital Marketing Team and other CFM clubs Sales Teams.

  • Other key departments: Marketing, PR/Communication, City Football Foundation, Operations, City Football Services and City In The Community
  • Nature of the contact: co-ordination, development of sales packages proposals, sharing of market research intelligence, development of contracts

Main External relationships: International and National companies based in region which align to category approach and relevant sectors, football clubs, football federations and regional associations, sports marketing agencies, advertising agencies, government funds, charity organizations, Media and PR companies.

  • Nature of contact: relationship building, negotiations, networking and influencing

_____________________________________________________________

SCOPE OF JOB

Main projects to be managed in designated territories (Americas):

  • Develop strategic partnerships with commercial partners
  • Identify partners for:
    • Global, Regional & Pan Regional Partnerships
    • City Football Academy & NYCFC Training Facility Partnerships
    • Tour-related sponsorship opportunities
    • CSR projects
  • Promote PR/Communication initiatives in key markets to maximise brand exposure

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Sales & Marketing: Ticket Sales
Account Executive - New York City FC (New York, NY)

JOB TITLE: Account Executive

DEPARTMENT: Ticketing/Fan & Membership Services

REPORTING TO: Director, Ticket Sales

LOCATION: New York, NY

NEW YORK CITY FOOTBALL CLUB OVERVIEW:

As the 20th member of Major League Soccer, NYCFC strives to be the new benchmark for professional soccer in the United States. Looking to build on the successes of the 2016 campaign, NYCFC will kick off the third season in club history in 2017 at Yankee Stadium.

POSITION OVERVIEW:
The Account Executive is responsible for the sale of an assortment of New York City Football Club ticket-related products with a strong emphasis on selling Full Season and Partial Plan packages.  Ideal candidate must be an aggressive, experienced sales professional who leads by example, possesses the ability to establish solid business relationships, maintains a professional attitude and maximizes opportunities to increase revenue potential.  

PRIMARY DUTIES:

  • Responsible for, but not limited to, the sales of new Full, Partial and Group ticket packages and Hospitality spaces
  • Meet and exceed established weekly, monthly and annual sales goals
  • Implement and demonstrate outbound sales efforts by using sales and service best practices, prospecting, networking, lead generation, referral gathering, data capture and personal database management
  • Generate a pre-determined minimum number of weekly out of office “face-to-face” meetings and calls to create new business opportunities
  • Provide a superior level of customer service to existing and new business clients
  • Continually create and implement unique sales strategies, ideas and programs as a means of producing new business opportunities
  • Contribute positively to the sales team culture by developing mutually beneficial working relationships with all team members
  • Participate and contribute to daily or weekly sales team meetings and training sessions

REQUIREMENTS/CHARACTERISTICS:

  • Minimum of 1 year of Experience in ticket, group, season, suite or sponsorship sales; sports and entertainment industry experience preferred
  • Bachelor’s degree in Sports Management, Business or related field
  • Ability to work flexible hours, including evenings, weekends, and holidays, if necessary
  • Strong work ethic, team-oriented attitude, and enthusiasm about contributing to the success of the department and club
  • Excellent interpersonal and communication skills.
  • Above average knowledge of PC systems including Word, Excel, and database-related platforms
  • Working knowledge of Archtics, PowerPoint and Salesforce preferred
  • Soccer knowledge is preferred, but not required
  • Bilingual (Spanish) speaker a plus, but not required

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Sales & Marketing: Client Relations/Customer Service
Member Services Executive - New York Red Bulls (Harrison, NJ)

COMPANY INFORMATION:

The New York Red Bulls are one of 22 teams in Major League Soccer (MLS). They are one of the ten charter clubs of MLS, having competed in the league since its founding in 1996.   They currently play their home matches at Red Bull Arena (RBA) in Harrison, New Jersey. RBA, a state-of-the-art 25,000-seat stadium, is widely regarded as the top soccer-specific stadium in North America. The club is owned by the Austrian beverage company Red Bull for which the team is named. The first team features 2016 MLS Golden Boot Winner Bradley Wright-Phillips, U.S. international Sacha Kljestan, and several players with USMNT experience.  The New York Red Bulls offer one of the nation's premier youth soccer development programs, from local soccer partnerships across New York and New Jersey to Regional Development Schools and the Red Bulls Academy teams.

 

POSITION SUMMARY:
 

The Member Services Executive is directly responsible for all revenue goals associated with a defined base of existing Red Members, including renewals, referrals, add-ons, groups and upgrades. This is achieved by providing world-class service, building excellent relationships with accounts, and delivering customized communications, events, programs, and benefits to the Red Bulls’ season ticket holders. Not only does the Member Services Executive strive to improve Red Member retention rates by enhancing the fan experience, but a strong emphasis is also placed on growing the Red Member base through referrals and prospecting.

 

ESSENTIAL FUNCTIONS: (Required to perform the job)

 

      Manage, upsell and renew a personal portfolio of New York Red Bulls’ Red Members

      Deliver a superior customer experience by building and maintaining long-lasting relationships, providing proactive service and exceeding Red Member/fan expectations

      Assist in coordinating annual Red Member events, mailings, gifting, renewal campaigns, brochure designs, relocation events, and fence-sitter initiatives

      Liaise between internal and external departments to ensure all Red Members’ expectations are being met

 

EDUCATION:

 

                   Bachelor's degree from an accredited college/university

 

EXPERIENCE:

                    Minimum of 3 years’ experience in customer service/hospitality, loyalty marketing, event   management, and/or sales

                   Exceptional analytical, planning and project management skills

                   Excellent written and verbal communication skills

                   Team player in a fast-paced environment

                   Proficient in Microsoft Office, Excel, Word, Power Point and other computer skills required

                   Comfort and experience interfacing with various levels of staff and management

                   Able to work varying schedules, including all Red Bulls home matches, some nights & weekends

 

           

Due to the cyclical nature of the entertainment industry, the employee may be required to work varying schedules to reflect the business needs of the company.

Red Bull New York provides comprehensive benefits offerings to all full-time employees. Our benefits include medical and dental insurance, 401(k) plan, flexible spending accounts, tuition reimbursement, life insurance, health and wellness benefits, and a paid time-off program.

Red Bull New York is an equal opportunity employer and we welcome applications from all backgrounds regardless of race, color, religion, sex, ancestry, age, marital status, sexual orientation, gender identity, disability or any other classification protected by law.



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Sales & Marketing: Ticket Sales
Inside Sales Consultant-Part-time - New York Red Bulls (Harrison, NJ)

COMPANY INFORMATION:

The New York Red Bulls are one of 20 teams in Major League Soccer (MLS). They are one of the ten charter clubs of MLS, having competed in the league since its founding in 1996.   They currently play their home matches at Red Bull Arena (RBA) in Harrison, New Jersey. RBA, a state-of-the-art 25,000-seat stadium, is widely regarded as the top soccer-specific stadium in North America. The club is owned by the Austrian beverage company Red Bull for which the team is named. The first team features 2014 MLS Golden Boot Winner Bradley Wright-Phillips, U.S. international Sacha Kljestan, and several players with USMNT experience.  The New York Red Bulls offer one of the nation's premier youth soccer development programs, from local soccer partnerships across New York and New Jersey to Regional Development Schools and the Red Bulls Academy teams.

 

POSITION PURPOSE:

 

The Inside Sales position is designed for those who are looking to grow their careers in the sports industry. This role provides the training and development plans needed to help set up future leaders & contributors to the club.

ESSENTIAL SALES FUNCTIONS:

  •  Responsible for the sale of Full and Partial Season Tickets, and Group Ticket Packages to businesses, consumers, and youth soccer
  • Maintain a professional and personal network to proactively seek new business opportunities
  • Generate new business leads based on personal research and outreach
  • Positively impact the sales culture by exhibiting passion, trust, and selflessness on a daily basis.
  • Meet or exceed established monthly revenue goals
  • Meet minimum requirement of face to face meetings in a week
  • Make a required minimum of 80 - 100 sales calls each day
  • Provide customer service to existing season ticket holder accounts and fans
  • Assist with game day activities including sales tables and on field events
  • Uphold standards set forth by the club

SPECIFIC JOB KNOWLEDGE, SKILL AND ABILITY:

  •  Minimum of a Bachelor’s Degree from an accredited college or university
  • Proficient in Microsoft Office
  • Displays an Openness to Learning
  • Strong Interpersonal Skills required
  • Previous Job/Internship within the sports industry is preferred
  • Ability to work with a team
  • Must attend all home games and events at Red Bull Arena. (Nights, Weekends, and possibly Holidays required)
  • Strong desire to build a career in sales

EDUCATION:

  •  Bachelor’s Degree or Equivalent Experience Required

Due to the cyclical nature of the entertainment industry, the employee may be required to work varying schedules to reflect the business needs of the company.

Red Bull New York provides comprehensive benefits offerings to all full-time employees. Our benefits include medical and dental insurance, 401(k) plan, flexible spending accounts, tuition reimbursement, life insurance, health and wellness benefits, and a paid time-off program.

Red Bull New York is an equal opportunity employer and we will not discriminate against any employee or applicant for employment because of age, race, creed, color, national origin, ancestry, marital status, affectional or sexual orientation, gender identity or expression, disability, nationality or any other classification protected by law.

Note: When you apply for this job online, you will be required to answer the following questions:

1. Why do you feel you would like a career in sales?
2. What is your interest in working for the New York Red Bulls?
3. Fast forward 6 months from now, How would you like to be remembered as a member of the New York Red Bulls sales staff?


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Sales & Marketing: Client Relations/Customer Service
Box Office Rep - New York Red Bulls (Harrison, NJ)

COMPANY INFORMATION:

The New York Red Bulls are one of 22 teams in Major League Soccer (MLS). They are one of the ten charter clubs of MLS, having competed in the league since its founding in 1996. They currently play their home matches at Red Bull Arena (RBA) in Harrison, New Jersey. RBA, a state-of-the-art 25,000-seat stadium, is widely regarded as the top soccer-specific stadium in North America. The club is owned by the Austrian beverage company Red Bull for which the team is named. The first team features 2016 MLS Golden Boot Winner Bradley Wright-Phillips, 2015 Goalkeeper of the Year Luis Robles, U.S. international Sacha Kljestan, and several players with USMNT experience.  The New York Red Bulls offer one of the nation's premier youth soccer development programs, from local soccer partnerships across New York and New Jersey to Regional Development Schools and the Red Bulls Academy teams. 

POSITION SUMMARY:

As a member of the box office staff, you will be the first point of contact with the public in their Red Bull Arena experience. This is a part-time position working event days at Red Bull Arena.

ESSENTIAL FUNCTIONS: (Required to perform the job):

  • Use Archtics Ticketmaster ticketing system, to sell tickets and provide exceptional customer service.
  • Accurately accept and apply payment to relevant orders and distribute proper change.
  • Assist customers at the Box Office Will Call windows and resolve any issues or problems.
  • Assist in management of lines outside of Box Office (answering questions as well as making sure fans are in the correct lines).
  • Answer questions regarding events, tickets, and schedules.
  • Maintain a secure working environment for cash and tickets.
  • Reconcile and balance cash box at end of shift with Box Office supervisor.
  • Other duties as assigned.

SPECIFIC JOB KNOWLEDGE, SKILL AND ABILITY:

The individual must possess the following knowledge, skills and abilities and be able to explain and demonstrate that he or she can perform the essential functions of the job, with or without reasonable accommodation, using some other combination of skills and abilities.

  • Prior cash handling and customer service experience.
  • Experience with ticketing systems preferred (e.g. Ticketmaster Archtics, etc)
  • Candidates must be computer literate and able to maintain a guest friendly, quality service attitude at all times.
  • Display excellent customer service skills and be able to listen and communicate effectively.
  • Proven job reliability, dedication, strong work ethic, and responsibility.
  • Ability to work independently and as a member of the team.
  • Ability to count money and make change accurately.
  • Ability to take and follow instructions.
  • Ability to work evenings, weekends and holidays as required.
  • Bilingual a plus.

EDUCATION:

  • Must have at least a HS diploma or equivalent
  • Due to the cyclical nature of the entertainment industry, the employee may be required to work varying schedules to reflect the business needs of the company.

 Red Bull New York provides comprehensive benefits offerings to all full-time employees. Our benefits include medical and dental insurance, 401(k) plan, flexible spending accounts, tuition reimbursement, life insurance, health and wellness benefits, and a paid time-off program.

Red Bull New York is an equal opportunity employer and we will not discriminate against any employee or applicant for employment because of age, race, creed, color, national origin, ancestry, marital status, affectional or sexual orientation, gender identity or expression, disability, nationality or any other classification protected by law.


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Sales & Marketing: Database Marketing/Analytics
Director/Manager, LionNation Loyalty & Rewards Program - Orlando City Soccer Club (Orlando, FL)

Department: Sales
Reports to: Sr. Director, Sales 

Background: After winning three USL-Pro regular season championships and two postseason titles over a four-year span, Orlando City SC quickly set the standard for professional soccer clubs both on and off the field and was awarded the 21st Major League Soccer (MLS) franchise on Nov. 19, 2013. The Lions played their first two seasons in MLS at the Orlando Citrus Bowl, where they held the second-highest average attendance in MLS. In 2016, the Club launched Orlando Pride in the National Women’s Soccer League (NWSL) and Orlando City B in the United Soccer League (USL).

In March 2017, Orlando City SC unveiled its brand new, privately financed downtown stadium. With a capacity of 25,500 fans, Orlando City Stadium creates the most exciting game-day experience for fans in the country.

For more information, visit www.orlandocitysc.com.

Position Summary: LionNation is a fan engagement platform that provides exclusive content, rewards, discounts and connects fans closer to the Club. Orlando City SC is seeking a Director/Manager responsible for the strategic planning and daily operations of the platform which launched in 2016. The successful candidate will manage two direct reports and be responsible for achieving revenue and engagement goals, overseeing customer relations, coordinating fulfillment activities for the program and providing data administration for the website. The role will be held accountable for overall membership growth and will need to drive sales. The ideal candidate will also have a strong familiarity in working with loyalty and reward programs/platforms.

Essential Duties & Responsibilities:

  • Use the LionNation platform to share exclusive content, rewards and discounts with the goal of getting fans more connected to the Club.
  • Take the lead in designing and implementing the LionNation fan loyalty and rewards program, with a focus on delivering value to the fan and increasing fan engagement.
  • Examine customer data (program engagement, rewards redemptions, general fan behavior) and develop user experience analytics and business performance metrics associated with the program.  
  • Prepare and launch program upgrades, both creative and rewards-driven.  
  • Develop and execute long-term strategic growth plans for the program.
  • Work closely with Sales, Marketing, Member Services, and Ticket Operations departments to achieve revenue and engagement goals.  
  • Work with chosen vendors to ensure program mechanics are best available (i.e., mobile app integration, portal user interface, etc.).
  • Active role in the Orlando City game day engagement with the fans.
  • Collaborate with other departments to manage loyalty assets and to maintain and grow the program.  
  • Ensure customer data and profile requirements are accurately represented in database.
  • Educate members of all applicable Membership benefits, programs and events.
  • Identify opportunities to add-value to Membership benefits, programs and events.
  • Plan, facilitate and execute exclusive LionNation member events throughout the calendar year.
  • Create and develop new ideas by regularly pitching new programs to enhance and grow the membership reach.
  • Ensure timely and accurate input of data for the website.
  • Special creative projects as assigned.

Qualifications:

  • Bachelor’s degree with 2-3 years of experience in a similar position.
  • Highly organized and able to handle multiple projects at a time with tight deadlines.
  • Ability to manage priorities in a dynamic, high pressure, fast paced environment.
  • Ability to coordinate multiple tasks and creatively solve day-to-day challenges.
  • Strong work ethic: team player with a “get the job done” attitude.
  • Excellent computer skills – master of the Microsoft Office suite (Word, Excel, PowerPoint).
  • Strong familiarity with HTML/CSS. Experience working with CRM a plus.
  • Bilingual in English and Portuguese a strong plus.
  • Ability to work non-traditional hours, in non-traditional settings, within a team atmosphere.

Salary: TBD – commensurate with applicant’s qualifications.


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Sales & Marketing: Game Operations/Presentation
Manager, Marketing & Game Operations - Philadelphia Union (Chester, PA)

SUMMARY

The Manager, Marketing & Game Operations oversees large marketing campaigns and Union game operations for the Philadelphia Union.  Marketing campaigns involve project management, advertising/media operations and creative production coordination.  Game operations involve procedural documents/guidelines, coordination of game day staff (employees and volunteers) and the execution of game day.

Marketing

  • Runs the cross-functional process through project management of timelines, production schedules and cross-functional deliverables to ensure on-time launch of initiatives

  • Owns the creative ideation process for Pre-Season, Season Launch, Jersey Launch, Season Ticket Renewals, Playoffs and other ad hoc campaigns (i.e. All Star Voting, Rookie of the Year, etc.)

  • Develops a marketing calendar that manages the advertising budget, paid media plan, theme nights and other promotional efforts

Game Operations

  • Run internal game operations meeting to prep and recap game execution

  • Develop planning documents for each home game including game day notes (run of show), game day script, visiting team welcome pack and Major League soccer match recap

  • Secure key game day staffing roles/opportunities including volunteers, color guard, on-field ceremonies, player escorts, ball kids, on-field honorees, national anthem singers

  • Execute game day experiential fan opportunities including on-field banners, autograph sessions and sponsorship fulfillment as needed

  • Serve as game day club liaison between club and stadium operations staff, stadium security and Major League Soccer

QUALIFICATIONS

  • Minimum bachelor’s degree in Business, Marketing or other related function

  • Must have 2-3 years in working experience in Marketing and/or Game Operations.  Cannot be a recent college graduate with internship experience

  • Experience at a Professional Sports team is a plus


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Sales & Marketing: Ticket Sales
Inside Sales Representative-Ticket Sales - Portland Timbers (Portland, OR)

Kick off your sports career with the Portland Timbers as the Inside Sales Representative for Ticket Sales.

Selection for the Inside Sales Representative for Ticket Sales will be made based on applicable skills, experience and area(s) of education. Be sure to clearly demonstrate your skills, experience and area(s) of interest in your application.

The Inside Sales Representative position will report directly to the Director, Ticket Sales.  This is a part-time hourly position.

Basic Qualifications:

·         Team player with the ability to handle multiple assignments in a fast paced environment.

·         Excellent verbal communication skills with a friendly and professional telephone manner.

·         High comfort level making cold calls.

·         Possess enthusiasm and drive.

·         Strong time management and organizational skills.

·         Demonstrated ability to work independently and to self-motivate.

·         Demonstrated flexibility and creative problem solving skills.

·         Have a basic knowledge of computers.

Responsibilities:

·         Generate season ticket, partial plans and group sales for Portland Timbers, Portland Thorns FC and Timbers 2. Sales efforts will be heavily focused on Thorns and T2 but will sell for all three teams.  

·         Contacting existing qualified leads as well as generating new sales leads for season ticket, partial and group purchases.

·         Continuous solicitation of new business.

·         Meet and exceed established sales objectives. 

·         Make a required minimum of 100 outbound sales calls each day with the goal of maximizing all ticket revenue.

·         Identify business opportunities by establishing professional and personal networks, proactively soliciting and following-up on any sales leads.

·         Work assigned sales, promotional and team events for developing new prospects and referral opportunities during games and outside normal business hours.

·         Provide excellent customer service to all personal and sales staff accounts during the sales effort, as well as during the sales follow-through at the event.

·         Be a leader in customer service, work as a member of a TEAM, and Have Fun!!!

·         Perform other duties and responsibilities as assigned by Vice President of Ticket Sales or Director of Ticket Sales.

Compensation:  $12/hour + commissions for all ticket sales revenue sold. Up to 29 hours per week

About Us: The Portland Timbers enter their seventh season in Major League Soccer (MLS) in 2017. As the league’s 18th team that began competing in MLS in 2011, the Timbers play their home games at Providence Park, an approximately 21,000-seat stadium in downtown Portland. The Timbers, who won their first MLS Cup in 2015, have sold out every league home game since joining MLS.

Peregrine Sports LLC., is an equal opportunity employer of all protected classes, including veterans and individuals with disabilities.

Note: When you apply for this job online, you will be required to answer the following questions:

1. Describe two of your strengths.
2. Describe a weakness of yours.
3. Do you love to win or hate to lose?
4. Why do you want to work in ticket sales?


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Sales & Marketing: Ticket Sales
Seasonal-Box Office Ticket Seller - Portland Timbers (Portland, OR)

Kick off your sports career with the Portland Timbers as a Box Office Ticket Seller.

Selection will be made based on applicable skills, experience and area(s) of education. Be sure to clearly demonstrate your skills, experience and area(s) of interest in your application.
 

At Providence Park, our box office serves thousands of fans across dozens of different events throughout soccer season, including all home matches for all teams. Our Box Office Ticket Sellers are often the first employees that fans interact with on game day, and thus are counted on to provide a warm welcoming customer service experience. We are looking for a friendly individual to join our box office team and help greet fans, sell tickets, facilitate will-call, learn to use our ticketing software, and provide strong customer service at soccer matches throughout the summer and fall. This is an irregular part time, seasonal position.

 

Essential Functions/ Major Responsibilities:

·         Provide dedicated customer service

·         Selling tickets at the box office

·         Will call

Secondary Responsibilities:  

·         Other duties as needed  

Requirements:

·         Outgoing personality with strong customer service skills

·         Adept at math and learning new computer skills

·         Previous ticketing experience preferred 

Education: 

·         Some college preferred 

Experience:  

·         Previous ticketing experience preferred 

 

About Us: The Portland Timbers enter their seventh season in Major League Soccer (MLS) in 2017. As the league’s 18th team that began competing in MLS in 2011, the Timbers play their home games at Providence Park, an approximately 21,000-seat stadium in downtown Portland. The Timbers, who won their first MLS Cup in 2015, have sold out every league home game since joining MLS.

Peregrine Sports LLC., is an equal opportunity employer of all protected classes, including veterans and individuals with disabilities.

Note: When you apply for this job online, you will be required to answer the following questions:

1. How do you feel about working weekends?
2. Describe your summer availability.
3. Do you have any customer service, ticketing, or sports and events experience? If so, please explain?


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Sales & Marketing: Client Relations/Customer Service
Membership Engagement Representative - Seattle Sounders FC (Seattle, WA)

JOB TITLE: Membership Engagement Representative
DEPARTMENT: Ticket Sales & Service
REPORTS TO: Director of Membership Engagement & Retention
FLSA STATUS: Non-Exempt


SUMMARY
Responsible for long-term retention and growth of our Season Ticket Members, which includes the service, support and maintenance of assigned customer accounts and meeting all pre-determined individual and department service and sales performance goals. Responsible for embracing the organization’s mission and providing excellent service to all fans that will not only excite them now, but encourage them to continue their support of Seattle Sounders FC.


ESSENTIAL DUTIES AND RESPONSIBILITIES (include the following, other duties may be assigned)
• Improve year over year client experience and retention rates while actively working toward meeting the department renewal goals.
• Proactively build strong relationships with the defined account base through proactive communication, including seat visits, touch points, phone calls, emails, events and other communication channels.
• Be informed and communicate common customer feedback to help initiate changes and foster a Fans First Culture
• Anticipate, respond to, and resolve fan complaints, requests, and inquiries from defined account base; handle difficult clients and situations in a calm and professional manner, ensuring that each client interaction results in increased loyalty to the team
• Responsible for new business sales goal that is obtained identifying opportunities for up-sells, add-ons, and referral business from clients, and work with sales representatives to maximize revenue from existing customers.
• Educate account base on season ticket member benefits
• Update and maintain accurate records in CRM regarding all renewals, touch points and sales
• Assist in executing customized programs, benefits and events to drive loyalty and create moments for season ticket members
• Match day duties include, but not limited to: in-seat visits to Season Ticket Members, executing STM events and match day experiences, managing customer service outlets including the Box Office and phone lines, and addressing any Season Ticket Member problems or concerns.
• Coordinate with all departments to better enhance the fan’s match day experience
• Achieve monthly goals as set by supervisor
• Other duties as assigned


REQUIRED QUALIFICATIONS
To perform this job successfully, an individual must be able to perform each essential duty. The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
• Bachelor’s degree (BA/BS) from accredited four-year college or university required;
• 1-2 years of experience in sales, service, guest relations or related area
• Exceptional customer service skills
• Knowledge of Microsoft applications
• Dynamic interpersonal skills and approachable, outgoing personality
• Work effectively individually and in group settings
• Ability to multi-task and remain self-motivated
• Must be detail oriented and organized
• Advanced oral and written communication skills
• Ability to portray self in a professional manner through speech and written material
• Understanding of basic accounting and billing principles
Preferred Experience (not required)
• Experience with ticket operations system, development application or other relational database
• Knowledge of Ticketmaster and Microsoft Dynamic CRM
• Familiarity with computerized report writing or data extraction program
• Demonstrated work experience in a professional sports or college athletics environment, including
involvement with high-profile events


CERTIFICATES, LICENSES AND REGISTRATIONS
Must have a valid driver’s license
PHYSICAL DEMANDS
The physical demands described here are representative of those an employee must meet to successfully
perform the essential functions of this job. Reasonable accommodations may be made to enable individuals
with disabilities to perform the essential functions.


WORK ENVIRONMENT
This position functions primarily at the Sounders FC office in Seattle. Employee will be required to
occasionally drive to off-site meetings and other functions. Given the nature of the Sounders’ business,
employee must be able to work some evenings and weekends. Must attend 17+ Sounders FC/Sounders FC 2
matches and events, where some outdoor work is required.


The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals
with disabilities to perform the essential functions.


EQUAL EMPLOYMENT OPPORTUNITY
Seattle Sounders FC strongly supports equal employment opportunity for all applicants regardless of race,
color, religion, sex, gender identity, pregnancy, national origin, ancestry, citizenship, age, marital status,
physical disability, mental disability, medical condition, sexual orientation, genetic information, or any other
characteristic protected by state or federal law.


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Sales & Marketing: Ticket Sales
Group Sales Representative (Group Experience Consultant) - Seattle Sounders FC (Seattle, WA)

Job Title:  Group Sales Representative (Group Experience Consultant)  

Department:  Ticket Sales & Service   

Reports To: Manager of Group Experiences

                             

SUMMARY

Seattle Sounders FC are searching for a self-driven and motivated individual to join our group sales team. The ideal candidate is competitive and motivated to exceed all ticket sales and renewal goals presented by management. We are looking for a team member who strives to be the best and is committed to the long term growth of the ticket base of Sounders FC.

Responsible for generating revenue by identifying new business prospects and selling all ticket products. Responsible for the service, support and maintenance of assigned customer accounts and meeting all pre-determined individual and department sales and service performance goals.

ESSENTIAL DUTIES AND RESPONSIBILITIES include the following.  Other duties may be assigned.

·   Meet established sales objectives by executing sales calls and presentations promoting group ticket products.

·   Identify ticket sales opportunities by establishing professional and personal networks.

·   Develop relationships with current and potential group ticket customers.

·   Responsible for servicing and up-selling group ticket products.

·   Assist suite department by selling single game suite inventory.

·   Handle inbound calls and provide necessary information to convert into sales or assist in service issues.

·   Lead sales presentations or tours to potential clients.

·   Maintain an accurate database of your customers and document all touch points with your clients.

·   Provide customer service to handle and resolve customer complaints.

·   Handle group ticket renewal process.

·   Oversee large corporate sales initiatives as assigned.

·   Meet or exceed sales goals as set by supervisor.

·   Attend and provide service at match days and other special events that include night and weekend work.

 

QUALIFICATIONS

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

·   Advanced oral and written communication skills.

·   Ability to speak in a professional manner via telephone or in person with guests, visitors, and fans.

·   Knowledge of Ticketmaster systems, and Microsoft Dynamics CRM.

·   Demonstrated work experience in a professional sports or college athletics environment, including involvement with high-profile events.

·   Understanding of basic accounting principles.

·   Proficient in basic software programs (Word, Power Point, Excel, etc).

·   Ability to prospect new customers and create self-generated leads.

·   Ability to work evenings and weekends as needed.

·   Ability to attend all home games (evenings and weekend hours and possibly holidays).

·   Excellent time-management skills and attention to detail.

·   Fantastic, dynamic interpersonal skills and approachable personality.

·   A team player who thrives in a collaborative environment.

·   An innovative and creative thinker who is not constrained by conventional thinking or established approaches.

EDUCATION AND EXPERIENCE

·        Bachelor’s degree (BA/BS) from accredited four-year college or university required (sales/marketing focus preferred).

·        Knowledge of Archtics ticketing system.

·        Prior use of Microsoft Dynamics CRM.

·        One or more years of experience in sports ticket sales.

·        Bilingual or multi-lingual skills a plus

WORK ENVIRONMENT

This position functions primarily at the Sounders FC office in Seattle, WA. Employee will be required to occasionally drive to off-site meetings and other functions. Must have reliable means of transportation. Given the nature of the Sounders’ business, employee must be able to work during some evenings and weekends, including all Sounders match days.

EQUAL EMPLOYMENT OPPORTUNITY

Seattle Sounders FC strongly supports equal employment opportunity for all applicants regardless of race, color, religion, sex, gender identity, pregnancy, national origin, ancestry, citizenship, age, marital status, physical disability, mental disability, medical condition, sexual orientation, genetic information, or any other characteristic protected by state or federal law.

In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification document form upon hire.

Note: When you apply for this job online, you will be required to answer the following questions:

1. Do you have at least 1 year of prior sales experience?
2. Do you have experience cultivating your own leads?
3. Have you previously used Archtics ticket system?
4. Are you familiar with Microsoft Dynamics CRM database system?
5. What are your salary expectations for this job?


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Sales & Marketing: Ticket Sales
Sounders FC Sales Academy (New Membership Associate) - Seattle Sounders FC (SeattleA, WA)

Job Title: Sounders FC Sales Academy (New Membership Associate)

Department: Ticket Sales & Service

Reports To: Manager of Ticket Sales

FLSA Status: Non-Exempt, Hourly

SUMMARY

Seattle Sounders FC are searching for self-driven and motivated individuals to join our Sounders FC Sales Academy. The ideal candidate is passionate about sales and motivated to exceed all ticket sales goals. We are looking for team members who strive to be the best and are committed to the long term growth of the ticket base of Sounders FC. As a New Membership Associate you will be considered a full-time temporary employee with the ability to work up to 40 hours per week.

Seattle Sounders FC Sales Academy

New Membership Associates will be evaluated on a regular basis throughout the year, and only those Reps who continue to exceed performance expectations will be permitted to stay in the program. New Membership Associates will sell our full menu of ticket offerings including season tickets, group tickets and partial plans. New Membership Associates will be expected to make a minimum of 100 cold calls daily to businesses, individuals and past ticket buyers.

ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned.

· Exceed established sales objectives

· Handle a high level of sales activity, including a minimum of 100 outbound sales calls per day.

· Identify business opportunities by establishing professional and personal networks.

· Maintain an accurate database of your customers and document all touch points with your clients.

· Provide outstanding customer service

QUALIFICATIONS

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions

· Bachelor’s degree (BA/BS) or 2 years of sales experience required

· Advanced oral and written communication skills

· Ability to speak in a professional manner via telephone or in person with guests, visitors, and fans

· Archtics and Microsoft CRM knowledge preferred

· Proficient in basic software programs (Word, Power Point, Excel, etc.)

· Ability to work evenings and weekends as needed

· Ability to attend home matches as needed (evenings and weekend hours and possibly holidays)

· Excellent time-management skills and attention to detail

· Fantastic, dynamic interpersonal skills and approachable personality

· A team player who thrives in a collaborative environment.

· Innovative, considerate, ambitious, and open minded

· Passion for sales

· Excellent cultural fit with the values of the organization, with a prior history of community involvement desired.

WORK ENVIRONMENT

This position functions primarily at the Sounders FC office in Seattle, WA. Must have reliable means of transportation. Given the nature of the Sounders’ business, employee must be able to work during some evenings and weekends, including Sounders match days when needed.

EQUAL EMPLOYMENT OPPORTUNITY

Seattle Sounders FC strongly supports equal employment opportunity for all applicants regardless of race, color, religion, sex, gender identity, pregnancy, national origin, ancestry, citizenship, age, marital status, physical disability, mental disability, medical condition, sexual orientation, genetic information, or any other characteristic protected by state or federal law.

In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification document form upon hire.

Note: When you apply for this job online, you will be required to answer the following questions:

1. What do you like most about sales?
2. Why do you want to work for Sounders FC?


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Sales & Marketing: Ticket Operations
Manager, Ticket Operations - Sporting Kansas City (Kansas City, MO)

POSITION SUMMARY

The Manager of Ticket Operations will assist with all ticket operations and help oversee the processing of orders and payments for Sporting Kansas City. Utilizing ticketing software, this individual will create various ticket packages and financial reports. Ticket Operations is responsible for the day-to-day processing and reporting from the ticket system, as well as developing any ticket plans, and implementing any changes to the manifest or ticket pricing. This individual will be the main point of contact between Sporting Kansas City and the ticket provider.

ESSENTIAL FUNCTIONS

  • Build Sporting events in the ticketing system, including seating manifests, price tables, holds/kills, discounts, pre-sales, etc.
  • Oversee financial reconciliation in regards to daily reports, monthly reports and events settlements.
  • Manage information being sent and posted through ticketing system.
  • Act as a liaison between staff.
  • Be responsible for assisting with system upgrades, occasional testing of new software and routine maintenance and troubleshooting.
  • Update and relay all box office-related event information to each department.
  • Investigate and resolve ticket-related issues.
  • Be responsible for the collection of ticket monies, tracking of accounts payable/receivable and preparation of sales reports/ticket revenue updates.
  • Work with sales and marketing departments to set up various ticket discounts and promotions.
  • Assist with will call for Sporting KC events, ensuring compliance to all relevant ticket laws.
  • Process/fill approved charity ticket requests; document all complimentary tickets issues.
  • Communicate clearly and concisely in English, both orally and in writing.
  • Comprehend and make inferences from written sales materials.
  • Make basic arithmetic calculations (Addition, subtraction, multiplication and division) either manually or with a calculator.
  • Work a flexible schedule including early mornings, evenings overnight, weekends, holidays and extended workdays.
  • Practice confidentiality and integrity upon handling personal and financial customer information.
  • Represent Sporting Kansas City  in a professional manner at all times.
  • Perform other related tasks as assigned.

PERSONAL ATTRIBUTES

  • Strong organizational, communications and interpersonal skills.
  • Ability to organize work effectively, conceptualize and prioritize objectives and exercise independent judgment based on an understanding of organizational policies and activities.
  • Independent judgment to plan, prioritize and organize a diversified workload.
  • Ability to coordinate and lead multiple tasks and projects.
  • Team-oriented mindset.
  • Self-motivated and goal driven.
  • Ability to handle sensitive and confidential situations and information.
  • Professional appearance and attitude.
  • Demonstrate poise, tact and diplomacy.
  • Passion for sports.

SKILLS AND EXPERIENCE

  • Bachelor’s degree from an accredited college or university with major coursework in business management, sports management, business administration or other related field.
  • Minimum of one (1) year of increasingly responsible box office/ticketing experience, preferably with a sports facility, convention center, performing arts facility or other multi-purpose public assembly facility.
  • Knowledge of operational characteristics, services and activities of stadium, database, presentation and graphic design.
  • Familiarity with ticketing software, including Ticketmaster and Archtics, Toptix and SeatGeek.
  • Knowledge of terminology used in box office /sales settings.
  • Knowledge of principles of budget preparation and control.
  • Proficient in the Microsoft Office Suite, including Outlook, Word, Excel, PowerPoint and Calendar.

PHYSICAL ABILITIES

The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this position.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions:

  • Required to sit, stand and walk.
  • Use hands to finger, hand or feel objects, tools or controls.
  • Frequent stooping, bending, pulling and pushing.
  • Reach with hands and arms.
  • Required to talk and hear consistently.
  • Ability to occasionally lift, carry and/or drag up to [25] pounds if necessary.
  • Specific vision abilities required by the role include the ability to distinguish the nature of objects by using the eye.
  • Ability to work non-traditional hours, including evenings, weekends and holidays as necessary.

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Sales & Marketing: Mascot
Mascot Performer - Swope Park Rangers, USL (Kansas City, MO)

POSITION SUMMARY

The Swope Park Rangers Mascot Performer will be responsible for defining and implementing successful engagement strategies, promoting, growing and developing the identity and awareness of the mascot, creating an engaging persona, generating and encouraging fan engagement, interaction, impressions, presence and interest in the Swope Park Rangers throughout the region.?

ESSENTIAL FUNCTIONS

  • Provide entertainment as our mascot, Hat Trick Harry, for all 16 home games, plus playoffs, and outside community appearances.
  • Represent Swope Park Rangers, Sporting Kansas City, Swope Soccer Village, Children’s Mercy Park and other affiliates in a professional manner at all times.
  • Responsible for creating and executing grassroots marketing promotions throughout the Kansas City area at community events, festivals, parades, concerts, away game viewing parties and events, etc.
  • Keep an enthusiastic and high energy attitude at all times to keep the entertainment level high.
  • Flexibility to work nights and weekends.
  • Develop, create, and execute skits to be performed at the games as well as community appearances to enhance the game-day experience for our fans.
  • Preserve the identity of the mascot without deviating from established character including body language/mannerisms, attitude, fan interaction, and team representation.
  • Work well in a team environment.
  • Administer costume maintenance as well as props after every use.
  • Perform essential functions with confidence.
  • Perform other related tasks as assigned.

PERSONAL ATTRIBUTES

  • Strong organizational, communication and interpersonal skills.
  • Charismatic, outgoing and vibrant personality.
  • Team-oriented.
  • Professional appearance, demeanor, and approach.
  • Strong passion for Swope Park Rangers, Sporting Kansas City, the MLS, International Soccer and the Kansas City market.
  • Motivated self-starter.
  • Ability to work well under pressure.

SKILLS AND EXPERIENCE

  • Previous Mascot Experience is Preferred
  • Dance Experience is Preferred
  • Strong knowledge of the Kansas City market.
  • Passion for Growing a New Brand.

PHYSICAL ABILITIES

The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this position.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions:

  • Required to sit, stand and walk.
  • Use hands to finger, hand or feel objects, tools or controls.
  • Frequent stooping, bending, pulling and pushing.
  • Reach with hands and arms.
  • Required to talk and hear consistently.
  • Ability to occasionally lift, carry and/or drag up to 50 pounds if necessary.
  • Specific vision abilities required by the role include the ability to distinguish the nature of objects by using the eye.
  • Ability to work non-traditional hours, including evenings, weekends and holidays as necessary.

GAME DAY RESPONSIBILITIES

  • Support the Swope Park Rangers on fan development initiatives and brand engagements.
  • Support Swope Park Rangers on  match days.
  • Communicate with external vendors to ensure they are aware of any special promotions or situations taking place.

Note: When you apply for this job online, you will be required to answer the following questions:

1. The Swope Park Rangers Mascot Performer must be a minimum of 6' tall to properly use the costume. Do you meet this criteria?


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