MLS Jobs


Current available jobs in Sales & Marketing:


» Box Office Ticket Seller - BBVA Compass Stadium (Houston, TX)
» Group Ticket Sales Representative - Chicago Fire Soccer Club (Bridgeview, IL)
» Season Ticket Services Representative - Chicago Fire Soccer Club (Bridgeview, IL)
» Manager of Membership Acquisitions - Columbus Crew SC (Columbus, OH)
» Sales Development Program - Columbus Crew SC (Columbus, OH)
» Account Executive, Group Sales, Youth Market - D.C. United (Washington, DC)
» Account Executive, Premium Sales - D.C. United (Washington, DC)
» Account Executive, Membership Sales - D.C. United (Washington, DC)
» Account Manager, Business Development - FC Dallas (Frisco, TX)
» FC Dallas Foundation 50/50 Raffle Sales Associate - FC Dallas (Frisco, TX)
» Ticket Sales Representative, New Membership Sales - FC Dallas, Major League Soccer (Frisco, Tx)
» Sr. Multimedia Coordinator - FC Dallas, Toyota Stadium (Frisco, TX)
» Ticket Sales Representative, Group Sales - FC Dallas, Toyota Stadium (Frisco, TX)
» Account Executive, Season Membership Sales - Houston Dynamo (Houston, TX)
» Business Intelligence Manager - Houston Dynamo/BBVA Compass Stadium (HOUSTON, TX)
» BILINGUAL Marketing Asisstant/Street Team - Houston Dynamo/Dash/BBVA Compass Stadium (Houston, TX)
» Account Executive, Group Sales - LA Galaxy (Carson, CA)
» Part Time - Sales Associate, Amateur Soccer - LA Galaxy (Carson, CA)
» Digital Analyst - Los Angeles Football Club (Los Angeles, CA)
» Director, Brand and Community - Los Angeles Football Club (Los Angeles, CA)
» Sales Trainee - Session XXVI - Major League Soccer (MLS) National Sales Center (Minneapolis, MN)
» Sales Trainee - Session XXV - Major League Soccer (MLS) National Sales Center (Minneapolis, MN)
» Director of Group Sales - Minnesota United FC (Golden Valley, MN)
» Group Sales Manager - Minnesota United FC (Golden Valley, MN)
» Marketing Director - Minnesota United FC (Golden Valley, MN)
» Account Executive - Minnesota United FC (Golden Valley, MN)
» Event Lead - Minnesota United FC (Golden Valley, MN)
» Brand Ambassador - Minnesota United FC (Golden Valley, MN)
» Account Executive - Package Sales - New England Revolution (Foxborough, MA)
» Grassroots Marketing Representative - New England Revolution (Foxboro, MA)
» Night Sales Associate - New York City FC (New York, NY)
» Account Executive - New York City FC (New York, NY)
» Inside Sales Consultant-Part-time - New York Red Bulls (Harrison, NJ)
» Game Day - 5050 Raffle Ticket Seller - Philadelphia Union (Chester, PA)
» Inside Sales Representative - Philadelphia Union (Chester, PA)
» Inside Sales Representative-Ticket Sales - Portland Timbers (Portland, OR)
» Account Executive, Ticket Sales - Portland Timbers (Portland, OR)
» Street Team - Portland Timbers (Portland, OR)
» Account Manager, Corporate Partnerships - Seattle Sounders FC (Seattle, WA)
» Digital Media Manager - Seattle Sounders FC (Seattle, WA)
» Graphic Designer - Seattle Sounders FC (Seattle, WA)
» Group Experience Consultant (Group Sales) - Seattle Sounders FC (Seattle, WA)
» New Membership Consultant (Ticket Sales) - Seattle Sounders FC (Seattle, WA)
» New Membership Associate (Sounders FC Sales Academy) - Seattle Sounders FC (Seattle, WA)
» Box Office Assistant (Part Time) - Seattle Sounders FC (Seattle, WA)
» Night Sales Academy Associate - Sporting Kansas City (Kansas City, MO)


Sales & Marketing: Ticket Operations
Box Office Ticket Seller - BBVA Compass Stadium (Houston, TX)

Box Office Ticket Seller

Responsible for providing excellent guest service at all BBVA Compass Stadium events while selling and distributing tickets on the day of the event.

Duties include, but are not limited to the following:

  • Selling walk up tickets
  • Distributing Will Call tickets
  • Cash handling and reconciliation
  • General customer service
  • Provide stadium information and directions
  • Assist with problems/issues

Minimum Requirements:

  • High School diploma or equivalent required
  • Must to have at least one (1) year prior ticket selling/customer service experience, preferably in a sports/entertainment venue environment.
  • Must be available to work evenings, weekends, and holidays
  • Strong interpersonal and communication skills
  • Must be able to work in a fast paced environment
  • Must show commitment and willingness to provide excellent customer service
  • Must maintain a neat, clean, and well-groomed appearance per the Forever Orange Human Resources Policies and Procedures

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Sales & Marketing: Ticket Sales
Group Ticket Sales Representative - Chicago Fire Soccer Club (Bridgeview, IL)

Job Responsibilities:

  • Aggressively prospect new group sales opportunities, by conducting research 
  • Build strong relationships with assigned account base through proactive communication, including seat visits, phone calls, emails meetings and other communication channels
  • Participate in a weekly minimum of 5 outside/inside appointments per week in addition to a minimum of 50 outbound sales calls each day with the goal of maximizing all ticket revenue, with a focus on group ticket sales
  • Meet or exceed quarterly sales goals and weekly activity requirements
  • Work assigned sales, promotional and team events for the purpose of developing new prospects and referral opportunities during games and outside normal business hours
  • Identify business opportunities by establishing professional and personal networks, proactively soliciting and following-up on any sales leads and representing the Chicago Fire Soccer Club at assigned functions
  • Service and renew existing group sales accounts
  • Collaborate with team members in developing new group sales programs and enhancing existing programs
  • Support a positive sales culture within the Fire sales team, as well as the entire front office
  • Other duties as assigned by the Manager of Group Sales

Qualifications:

  • Bachelor’s degree required
  • Previous Group Ticket Sales experience preferred
  • Excellent interpersonal and communication skills
  • Willingness to learn in a fast paced environment
  • Bi-lingual speaker preferred
  • Ability to work flexible hours, including but not limited to evenings, weekends and holidays
  • Familiarity with Archtics and Microsoft Dynamics CRM preferred
  • Applications without a cover letter will NOT be considered. 

Note: When you apply for this job online, you will be required to answer the following questions:

1. Do you have Ticket Sales experience? Y/N Please Explain:
2. Do you have experience working in the sports industry? Y/N
3. Do you have history with the sport of Soccer? Y/N
4. Are you comfortable with working non-traditional hours, nights and weekends? Y/N


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Sales & Marketing: Client Relations/Customer Service
Season Ticket Services Representative - Chicago Fire Soccer Club (Bridgeview, IL)

Title: Season Ticket Services Representative

 

Reports To: Manager of Season Ticket Services

Expectations:  Season Ticket Service Representatives are responsible for relationship management and sales amongst the Season Ticket Holder base and implementing the Chicago Fire Soccer Club’s “CHAMPS” Fan Experience.

Responsibilities:

• Increase retention rates - actively work toward hitting department and individual renewal/sales goals
• Build strong relationships with defined account portfolio through proactive communication, including seat/suite visits, phone calls, emails, dinners, events and other communication channels, as part of the Season Ticket Holder touchpoint plan
• Meet defined sales goals by conducting a yearly renewal campaign to retain current season ticket business, and by consistently cross selling group tickets, season tickets and premium inventory
• Focus on an exceptional Fan Experience on match day

• Maintain up to date knowledge and effectively and enthusiastically communicate all team happenings, events, member benefits and stadium details that are relevant to defined account portfolio
• Ensure customer data and profile requirements are accurately represented in CRM database
• Additional responsibilities as assigned by the Senior Manager of Ticket Sales & Services

Qualifications:

• Bachelor’s degree required
• Sales & Customer Service background
• At least two years’ experience of client relationship management or comparable experience
• Excellent interpersonal, communication, customer services and organization skills
• Willingness to learn and take feedback in a fast paced, performance driven environment
• Ability to work flexible hours, including but not limited to evenings, weekends and holidays
• Strong computer proficiency

Applications without a cover letter will NOT be considered.

Note: When you apply for this job online, you will be required to answer the following questions:

1. Do you have prior sales experience? If yes, please explain.
2. Are you comfortable working non-traditional hours, including nights, weekends & holidays?
3. Do you have a reliable means of transportation to get to Bridgeview, IL?
4. Do you have customer service experience? If yes, please explain.
5. Are you familiar with the Chicago Fire Soccer Club?


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Sales & Marketing: Ticket Sales
Manager of Membership Acquisitions - Columbus Crew SC (Columbus, OH)

Columbus Crew SC Overview

Columbus Crew SC (Soccer Club) is the first club in Major League Soccer and in 2015, Crew SC was crowned MLS Eastern Conference Champions in the organization’s 20th season. Owned and operated by Precourt Sports Ventures (PSV), it won its first MLS Cup championship in 2008 and also won the 2002 Lamar Hunt U.S. Open Cup as well as MLS Supporters’ Shield titles in 2004, 2008 and 2009. The 2017 campaign is the Black & Gold’s 19th season at historic MAPFRE Stadium -- the first soccer-specific stadium in the United States – where the club set single-season sellout records and hosted the 2015 MLS Cup. The club was purchased by PSV on July 29, 2013 as part of the privately held investment and management firm’s sports and entertainment business enterprise.

Description

Columbus Crew SC is seeking a Sales Manager with an ability to create a culture of driving new season memberships and generating revenue with a passion for growing careers. This position is responsible for managing multiple departments to generate revenue through the sale of new memberships with an emphasis on training and developing members of the outside sales staff.

The ideal candidate will be a highly-motivated, competitive, experienced sales professional who possesses the ability to manage & lead multiple teams. The candidate must also cultivate an environment in which opportunities are created for their staff to succeed. The position is based in Columbus, Ohio and reports to the Senior Manager, Ticket Sales.

Essential Duties & Responsibilities

  • Responsible for driving new memberships and revenue for the organization.
  • Create an overall business plan presented to Sr. Sales Management for accomplishing all New Membership and Revenue targets for the club.
  • Manage and mentor the Membership Acquisition and Outside Sales staff, including being a resource for training and continued development of the staff.
  • Conduct weekly sales trainings for Outside Sales department.
  • Responsible for recruiting staff for the Membership Acquisition and Outside Sales departments, including working closely with Sr. Sales Management in executing Crew SC Sales Training & Job Forum.
  • Generate and manage the distribution of leads utilizing CRM system for entire staff.
  • Create and devise campaigns to drive B2B and B2C membership acquisition opportunities.
  • Meet established new Membership Acquisition and Revenue goals.

Required skills, experience & abilities

  • Undergraduate degree required
  • Minimum of 3 year of Sports sales’ experience required
  • Sales Management experience preferred
  • Ability to lead a sales staff with various levels of experience
  • Ability to cultivate sales talents, identify strengths and weakness and provide disciplined approach to business
  • Committed to success of individuals personally and professionally.
  • High level of organization, attention to detail and ability to manage multiple priorities in a dynamic environment while meeting deadlines.
  • High proficiency in written and verbal communication including presentation skills
  • Ability to identify opportunities, develop strategies and determine creative solutions which result in successful revenue generation.
  • Knowledge of Microsoft Word, Excel and PowerPoint. Archtics and Salesforce experience a plus.
  • Ability to work some evenings, weekends and holidays.

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Sales & Marketing: Ticket Sales
Sales Development Program - Columbus Crew SC (Columbus, OH)

Columbus Crew SC Overview
Columbus Crew SC (Soccer Club) is the first club in Major League Soccer and in 2015, Crew SC was crowned MLS Eastern Conference Champions in the organization’s 20th season. Owned and operated by Precourt Sports Ventures (PSV), it won its first MLS Cup championship in 2008 and also won the 2002 Lamar Hunt U.S. Open Cup as well as MLS Supporters’ Shield titles in 2004, 2008 and 2009. The 2017 campaign is the Black & Gold’s 19th season at historic MAPFRE Stadium -- the first soccer-specific stadium in the United States – where the club set single-season sellout records and hosted the 2015 MLS Cup. The club was purchased by PSV on July 29, 2013 as part of the privately held investment and management firm’s sports and entertainment business enterprise.

Description

Columbus Crew SC is offering opportunities to join our Sales Development Program. The primary purpose of the Sales Development Program is to build practical experience and learn skills that develop participants’ ability to tailor ticket packages to potential clients.

The Sales Development Program offers an intimate knowledge of the Crew SC brand, products, and services as well as the techniques and processes needed to effectively sell to customers. Participants will also receive top-of-the-line sales training from current Crew SC professionals during the ten week program.

The Sales Development Program is strictly a training program to develop sales techniques and there is no fee to participate. Participants will be able to put these techniques into practice by selling Crew SC products and are eligible for commission on successful sales.

The Sales Development Program is a great option for a business professional or college student looking to break into the sports industry, and gain the necessary sales experience needed for an entry level sales position.  Talented professionals looking for career growth are also welcome to apply. Top performers may earn the opportunity to join the Columbus Crew SC’s Outside Sales staff in a full time capacity.  Many current Crew SC professionals have started in this role and moved up throughout the organization.

Opportunities & Responsibilities

  • Develop professional relationships with current clients for referral leads
  • Develop new ideas to generate further interest and sales of the products
  • Prospect and promote full and partial Season ticket packages for the Columbus Crew SC
  • Prospect and promote group and premium sales for the Columbus Crew SC
  • Creatively build and manage a pipeline
  • Build new relationships through cold calling, networking, and stadium tours
  • Provide high level of customer service

Required skills, experience & abilities

  • Available Tuesdays and Thursdays from 6:00pm – 8:00pm
  • Self-starter with a positive attitude, high-energy and a desire to succeed
  • Excellent communication skills; customer service-oriented
  • High school diploma is required. Undergraduate degree/in progress preferred
  • Able to work independently and with a team
  • Prior work or volunteer experience in similar roles a plus

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Sales & Marketing: Ticket Sales
Account Executive, Group Sales, Youth Market - D.C. United (Washington, DC)

POSITION SUMMARY:

The Account Executive, Group Sales is a motivated and passionate individual looking to become a STAR in sport sales by selling group packages as D.C. United get set to move in their new stadium, Audi Field. The position will be focused on maximizing revenue by coordinating large group events, theme nights, and other group sales initiatives within the youth soccer market.  The executive has a strong work ethic, is driven by meeting and exceeding revenue goals, and has prior ticket sales experience. Essential relationships will be derived from making outbound phone calls and incorporating social selling techniques to schedule face to face appointments at our state-of-the-art sales preview center, showcasing our new stadium, Audi Field.   

ESSENTIAL FUNCTIONS AND RESPONSIBILITIES:

  • Prospect and sell group packages within the local youth soccer market in the DC Metro Area
  • Be the face of D.C. United for your account base; attending monthly board meetings, coaches event, tournaments and other club events.
  • Generate sales leads through previous group leader network, as well as phone, email outreach and a strong emphasis on face-to-face appointments
  • Execute a minimum number of appointments per week with the goal of maximizing group ticket sales
  • Complete the booking process including reservations, invoicing, payment, ticket fulfillment, matchday seat visit and follow up survey
  • Develop strong relationships with group leader network to ensure long-term support of D.C. United
  • Create, build and execute youth soccer programs to maximize the fan experience and maximizing revenue
  • Execute monthly touchpoint with existing group leaders through phone calls, social selling, face to face appointments, and attending youth club events.
  • Play a crucial role in creating excitement around transitioning into the new stadium. Audi Field
  • Search for the next best practice for lead generation within your target market
  • Meet and exceed daily and weekly expectations in regards to outbound activity and appointments
  • Meet and exceed assigned quarterly and annual sales revenue goals
  • Create and develop new business by regularly pitching new prospects through external appointments, and phone prospecting.

 

NONESSENTIAL/SUPPORTIVE SKILLS AND EXPERIENCE:

In addition to performance of the essential functions, this position may be required to perform a combination of the following supportive functions, with the percentage of time performing each function to be solely determined by the supervisor based upon the particular requirements of the company.

  • Represent yourself and D.C. United in a positive and professional manner

  • Assist with game day responsibilities of sales department

  • Provide the highest level of customer service to our fans.

  • Participate in weekly sales meetings and training opportunities.

  • Play a crucial role in creating excitement around transitioning into the new stadium

  • Be a positive influence within our department, our club and our community

  • Be innovative!  Bring new ideas to the team on how we can grow our fan base

  • Be a team player to step in and set the example of being a STAR in the sales industry

  • Passion to grow in the sales industry

 

 

SUCCESS FACTORS/JOB COMPETENCIES:

 

  • Process-oriented, highly organized, fast and accurate, able to work well under pressure and meet deadlines.

  • Motivated self-starter with entrepreneurial leadership tendencies and a positive attitude

  • Willingness to learn in a fast paced environment

  • A passion to be a STAR as a sales professional in the sport industry

  • Bilingual (Spanish) language skills a plus but not required

  • Willingness to work outside normal business hours to maintain a strong relationship with the youth soccer market

 

 

QUALIFICATIONS REQUIRED:

  • Bachelor’s degree in business administration, marketing or sport management or some other related field

  • Excellent interpersonal and communication skills

  • Availability to work flexible hours, including but not limited to evenings, weekends and holidays

  • Motivated self-starter with a contagiously positive attitude and leadership qualities

  • A solid understanding of the group sales process is a must

  • Relationship focused personality and a proven track record of selling group tickets in the sports industry.

  • Must have valid Driver’s license and vehicle

 

PHYSICAL DEMANDS AND WORK ENVIRONMENT:

       

The physical demands and work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions, otherwise note that we have normal working conditions with the absence of disagreeable elements.

 

                •      Must be able to use a computer

        •      Must be able to write, type and use phone system

PERFORMANCE STANDARDS:

 

                •      Quarterly and Annual performance appraisal will be conducted to review tracking towards revenue goals


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Sales & Marketing: Ticket Sales
Account Executive, Premium Sales - D.C. United (Washington, DC)

POSITION SUMMARY:

The D.C. United sales team seeks a motivated and passionate individual looking to continue a career in sport sales by selling premium memberships for our new, state-of-the-art $300 million dollar, soccer-specific stadium, Audi Field. An ideal candidate has a strong work ethic, is driven by meeting and exceeding sales objectives, and has prior sales experience selling to the corporate community. Essential relationships will be derived from making outbound phone calls and incorporating social selling techniques to schedule face-to-face appointments at our new preview center.   

ESSENTIAL FUNCTIONS AND RESPONSIBILITIES:

  • This position will be focused on prospecting, appointment setting, executing sales presentations in a face to face format, and closing sales with a strong emphasis in the corporate community

  • Prospect and sell new premium memberships for our new stadium, Audi Field

  • Set and conduct out of office sales appointments in addition to hosting appointments in our preview center

  • Build relationships with clients and prospects through creative means including but not limited to: networking events, speaking engagements, one-on-one dinners / lunches, prospect sampling at games, seat visits at games and outside meetings

  • Play a crucial role in creating customer excitement around transitioning into the new stadium

  • Proactively seek new business through referrals and current clients

  • Create and implement new sales strategies to produce new premium leads, referrals and sales

  • Candidate must be willing to work non-traditional hours, weekends, and game days.

  • The candidate will be accountable for certain levels of activity (calls and appointments), appointment goals, and closed sales goals

  • Candidate should possess an optimistic team-first attitude, as well as the competitive desire to be the best

  • The ideal candidate possesses both the personal and professional communication skills to conduct face to face presentations

  • Meet or exceed assigned sales goals

  • Assist with game day responsibilities of sales department

     

    NONESSENTIAL/SUPPORTIVE SKILLS AND EXPERIENCE:

    In addition to performance of the essential functions, this position may be required to perform a combination of the following supportive functions, with the percentage of time performing each function to be solely determined by the supervisor based upon the particular requirements of the company.

  • Represent yourself and D.C. United in a positive and professional manner

  • Provide the highest level of customer service to our fans.

  • Participate in weekly sales meetings and training opportunities.

  • Play a crucial role in creating excitement around transitioning into the new stadium

  • Be a positive influence within our department, our club and our community

  • Be innovative!  Bring new ideas to the team on how we can grow our fan base

 

 

SUCCESS FACTORS/JOB COMPETENCIES:

 

  • Process-oriented, highly organized, fast and accurate, able to work well under pressure and meet deadlines.

  • Motivated self-starter with entrepreneurial leadership tendencies and a positive attitude

  • Willingness to learn in a fast paced environment

  • A passion to be a STAR as a sales professional in the sport industry

  • Bilingual (Spanish) language skills a plus but not required

  • Willingness to work outside normal business hours to maintain a strong relationship with the youth soccer market

 

 

QUALIFICATIONS REQUIRED:

  • Bachelor’s degree required
  • A passion to grow a career as a sales professional in the sport industry
  • Minimum of 2-3 years of sales experience. Prior experience selling premium inventory in the sport industry is preferred
  • Proven ability to work in a team-oriented environment and effectively influence and communicate with C-Level clients.
  • Excellent interpersonal and communication skills
  • Motivated self-starter with a contagiously positive attitude and leadership qualities
  • Willingness to learn in a fast paced environment
  • Ability to work flexible hours, including but not limited to evenings, weekends and holidays
  • Professional verbal and written communication skills
  • Proficient in Microsoft Office, with a focus on Word, Excel, and PowerPoint
  • Previous working experience with Microsoft CRM is a plus
  • Candidate must have a strong work ethic and a desire to build a career in professional sports

 

PHYSICAL DEMANDS AND WORK ENVIRONMENT:

       

The physical demands and work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions, otherwise note that we have normal working conditions with the absence of disagreeable elements.

 

                •      Must be able to use a computer

        •      Must be able to write, type and use phone system

PERFORMANCE STANDARDS:

 

                •      Quarterly and Annual performance appraisal will be conducted to review tracking towards revenue goals


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Sales & Marketing: Ticket Sales
Account Executive, Membership Sales - D.C. United (Washington, DC)

POSITION SUMMARY:

The D.C. United sales team seeks a motivated and passionate individual looking to continue a career in sport sales by selling season memberships for our new, state-of-the-art $300 million dollar, soccer-specific stadium, Audi Field. An ideal candidate has a strong work ethic, is driven by meeting and exceeding sales objectives, and has prior ticket sales experience. Essential relationships will be derived from making outbound phone calls and incorporating social selling techniques to schedule face-to-face appointments at our new preview center.   

ESSENTIAL FUNCTIONS AND RESPONSIBILITIES:

  • Prospect and sell new season memberships for Audi Field and final year at RFK
  • Build relationships through phone calls, social selling, face-to-face appointments, and networking events
  • Play a crucial role in creating customer excitement around transitioning into Audi Field
  • Proactively seek new business through referrals and current clients
  • Create and implement sales strategies to produce new leads, referrals and sales
  • Represent yourself and D.C. United in a positive and professional manner
  • Meet or exceed daily and weekly expectations in regards to outbound activity and appointments
  • Meet or exceed assigned sales goals
  • Assist with game day responsibilities of sales department

 

NONESSENTIAL/SUPPORTIVE SKILLS AND EXPERIENCE:

In addition to performance of the essential functions, this position may be required to perform a combination of the following supportive functions, with the percentage of time performing each function to be solely determined by the supervisor based upon the particular requirements of the company.

  • Represent yourself and D.C. United in a positive and professional manner

  • Assist with game day responsibilities of sales department

  • Provide the highest level of customer service to our fans.

  • Participate in weekly sales meetings and training opportunities.

  • Be a positive influence within our department, our club and our community

  • Be innovative!  Bring new ideas to the team on how we can grow our fan base

 

 

SUCCESS FACTORS/JOB COMPETENCIES:

 

  • Process-oriented, highly organized, able to work well under pressure and meet deadlines.

  • Motivated self-starter with entrepreneurial leadership tendencies and a positive attitude

  • Willingness to learn in a fast paced environment

  • A passion to be a STAR as a sales professional in the sport industry

  • Bilingual (Spanish) language skills a plus but not required

  • Willingness to work outside normal business hours to maintain a strong relationship with the youth soccer market

 

 

QUALIFICATIONS REQUIRED:

  • Bachelor’s degree required
  • A passion to grow a career as a sales professional in the sport industry
  • 1-2 years of sales experience. Prior sport sales experience industry is preferred
  • Ability to influence and communicate with C-Level clients
  • Excellent interpersonal and communication skills
  • Motivated self-starter with a contagiously positive attitude and leadership qualities
  • Willingness to learn in a fast paced environment
  • Ability to work flexible hours, including but not limited to evenings, weekends and holidays

 

PHYSICAL DEMANDS AND WORK ENVIRONMENT:

       

The physical demands and work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions, otherwise note that we have normal working conditions with the absence of disagreeable elements.

 

                •      Must be able to use a computer

        •      Must be able to write, type and use phone system

PERFORMANCE STANDARDS:

 

                •      Quarterly and Annual performance appraisal will be conducted to review tracking towards revenue goals


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Sales & Marketing: Sales & Marketing Management
Account Manager, Business Development - FC Dallas (Frisco, TX)

The Account Manager, Business Development for FC Dallas leads and drives business development in new or emerging markets by generating revenue, creating business partners and renewing contracts.

The Account Manager works closely with the department Senior Director to influence the sales growth of FC Dallas owned/managed properties, with a direct focus on FC Dallas, Toyota Stadium and Toyota Soccer Center, and the National Soccer Hall of Fame.

Essential Duties:

  • Serve as a Corporate Partnerships revenue generator, focused on creating innovative solutions for next generation FC Dallas partners.
  • Consistently exceed daily call and appointment targets while using traditional and innovative interpersonal communication tactics.
  • Work with Senior Director to preform analysis, research and planning to assure that the objectives and budgets are met for each event property.
  • Responsible for selling complex sponsorship assets that include on-site branding, digital media platforms, traditional media, and experiential space packages to assigned event properties.
  • Identifies and cultivates brands/marketing executives within targeted accounts who make event marketing and media decisions.
  • Plan and execute partnership and sponsorship pitch presentations and proposals to new and existing clients.
  • Successfully addresses client concerns, questions and objections to close sponsorship deals.
  • Negotiate sponsorship assets/deal points. Take ownership of all processes leading up to and finalizing partnership and sponsorship deals.
  • Responsible for keeping sales management apprised of progress toward established revenue goals and of the progress in closing identified prospects. Uses department CRM system to track sales activity and client contact information.
  • Work closely with Event Operations and Partnership Activation Team to ensure successful execution of deal points.
  • Host and Entertain Prospective Clients at specific FC Dallas events.

Required Qualifications:

  • A minimum education level of: BA/BS Degree (4-year) in a related field.
  • 2-4 years of industry-related work experience
  • Strong natural selling skills with proven experience in pitch and strategic positioning.
  • Proven track record of negotiating with the ability to improvise.
  • Must have the ability to network and create relationships while working efficiently in a fast-paced sales environment.
  • Understanding of the presentation and proposal development process
  • Renowned selling record and contacts.
  • Expertise in identifying opportunities, developing strategies and negotiating creative solutions.
  • Exemplary problem-solving, communication and presentation skills.
  • Ability to synergize the efforts of individuals and teams from multiple business units to accomplish the goals of the company.
  • Must have a high degree of poise and professionalism when interacting with internal and external clients
  • Thorough knowledge of Microsoft Office Suite (Word, Excel, Outlook, PowerPoint); and ability to learn required business Systems.

Note: When you apply for this job online, you will be required to answer the following questions:

1. Yes/No: I have knowledge of Major League Soccer and FC Dallas?
2. Yes/No: I have at least 2-4 years of industry-related work experience?
3. Yes/No: I have previous experience in presentation, proposal and negotiating skills?
4. Yes/No: In the past seven years, have you been convicted of a crime, other than a minor traffic violation? If yes, describe in full below: (will not necessarily exclude you from consideration)


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Sales & Marketing: Promotions
FC Dallas Foundation 50/50 Raffle Sales Associate - FC Dallas (Frisco, TX)

This position will be the driving sales force behind the 50/50 Raffle Program benefiting the FC Dallas Foundation. This seasonal position will start in late March and run through the conclusion of the playoffs for all FC Dallas games.

A 50/50 raffle is a raffle that will take place at all home games of the team in accordance with Texas law, where one lucky winner will receive 50% of the jack pot (after allowable expenses) from that game, while the team foundation and a beneficiary will split the other 50% of the net proceeds.

The ideal candidate will be a punctual, hard-working and enthusiastic salesperson with excellent communications skills. This employee will be responsible for the sale of raffle tickets at each match to help benefit the charities selected by the FC Dallas Foundation as well as the foundation.

Job Duties:

  • Game night selling of raffle tickets to FC Dallas fans within Toyota Stadium in either a stationary kiosk location or as a roaming sales representative.
  • Accepting and accounting for large sums of cash at each match.
  • Communication of the 50/50 raffle rules and procedures clearly to potential customers.
  • Reconciling sales at the end of the match.

Note: When you apply for this job online, you will be required to answer the following questions:

1. Yes/No: I am at least 18 years of age?
2. Yes/No: I have previous customer service experience?
3. Yes/No: I have previous cash handling experience?
4. Yes/No: In the last seven years, have you been convicted of a major violation other than a minor traffic violation? If yes, please explain. Will not necessarily exclude you from consideration.
5. Yes/No: I can stand for long periods of time?
6. Yes/No: I can work in outdoor weather conditions to include extreme heat, cold or rain?
7. Yes/No: I can work a varied schedule to include nights, weekends and holidays?


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Sales & Marketing: Ticket Sales
Ticket Sales Representative, New Membership Sales - FC Dallas, Major League Soccer (Frisco, Tx)

Overview:

The New Membership Sales Representative will be exclusively focused on the objective and responsibility of producing revenue through the sale of season ticket memberships for one of the strongest clubs in Major League Soccer.

Direct functions include prospecting new business opportunities, managing and reporting weekly on your pipeline of prospects, a continual development of new business leads, prospecting and communication with our past season ticket buyers along with a commitment to building  and growing consumer relationships, increasing the affinity of our customers and demonstrating a strong commitment to quality and service.

The individual must demonstrate a high level of energy and possess excellent interpersonal and communication skills, particularly verbal, as well as strong organizational skills.  He/she will be required to make 60+ calls per day, conduct face to face meetings and stadium tours, have an active selling role within the stadium on game days and have a passion for selling professional sports entertainment.  The position requires a minimum of 40+ hours per week, is very goal oriented and includes a base salary, plus 10% sales commissions and other bonus opportunities. 

Responsibilities include, but are not limited to:

  • Meeting or exceeding weekly, monthly and long term sales goals in the areas of new season membership sales

  • Prospecting, qualifying and setting sales appointments at Toyota Stadium

  • Working in harmony with team members and those from other departments within the club

  • Building and fostering beneficial relationships with new business accounts

  • Providing excellent care and quality service to all customers/prospects

  • Working all home matches as a means of prospecting new business opportunities

  • Meeting or exceeding call minimums

  • Assisting management with sales campaigns, events and activities

  • Opportunities to cultivate and sell other full menu and premium products

Note: When you apply for this job online, you will be required to answer the following questions:

1. Yes/No I have sales experience
2. Yes/No I have worked in the Sports and/or Entertainment industry
3. Yes/No I am available to work a flexible schedule to include evenings, weekends, holidays
4. Yes/No In the past seven years, have you been convicted of a crime, other than a minor traffic violation? If yes, describe in full below (will not necessarily exclude you from consideration.)
5. Yes/No I have knowledge of soccer and Major League Soccer


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Sales & Marketing: Broadcast Production
Sr. Multimedia Coordinator - FC Dallas, Toyota Stadium (Frisco, TX)

The Senior Multimedia Coordinator will assist the Marketing Team in the creation of best-in-class content for FC Dallas, new US Soccer Hall Of Fame coming to Toyota Stadium, concerts and events put on by Toyota Stadium, Toyota Soccer Complex and MoneyGram Park properties. This position is responsible for supporting and helping shape our video development in a variety of advertising projects (both traditional and non-traditional media) and will assist in producing all multimedia projects for FC Dallas gameday (ex. Highlight videos, hype videos, player interactive videos, etc.) working closely with the FC Dallas Event Presentation/Marketing Team. This position will also be responsible for capturing and producing videos for other internal FC Dallas departments, including but not limited to: Partnership Marketing, Business Development, Ticket Sales, FC Dallas Pro Team and FC Dallas Youth/Academy Systems.

  • Conceptualize, capture and execute multimedia projects for online, broadcast, social media, game/in-stadium presentation and more. Work with team stakeholders to design and launch new video features, including editorial, commercial/promotional and competition.
  • Support the production of all visual/video content of FC Dallas' suite of digital properties, including FCDallas.com, ToyotaStadiumDallas.com, FCDallasYouth.com and applicable social media channels: YouTube, Instagram, Twitter, Facebook Video/Live
  • Understand brand and the importance of brand standards, and be able to apply such standards to all formats when necessary.
  • Manage multiple projects from concept through completion, ensuring quality control.
  • Have pulse on current video/social/multimedia trends in Dallas-Fort Worth market, nationally and globally
  • Have ability to film and edit projects quickly while maintaining all FC Dallas internal brand standards

SKILLS AND REQUIREMENTS

  • Bachelor’s Degree in Video Production, Communications or equivalent experience.
  • 2 - 4 years video production experience with preference given to those with experience in sports settings
  • Accessible online portfolio MANDATORY.
  • Exceptional filming and editing skills. 
  • Proficient in Adobe Creative Suite, including Premiere, After Effects, Audition, Photoshop and Illustrator.
  • Exceptional Time Management and Organizational Skills
  • Creative approach to problem solving
  • Effective communication skills, both written and oral
  • Strong interpersonal skills and ability to promote and sell concept.
  • Ability to work as part of a team in a multimedia driven creative environment.
  • Ability to work well with others including senior management.
  • Comfort in-front of camera a plus
  • Ability to lift/carry 6-25 lbs.

Note: When you apply for this job online, you will be required to answer the following questions:

1. Yes/No: I have 2-4 years video production experience?
2. Yes/No: I have an accessible online portfolio included on my resume or cover letter?
3. Yes/No: I am proficient in Adobe Creative Studio?
4. Yes/No: I have previous experience in the sports industry?
5. Yes/No: I am knowledgeable of Soccer/FC DALLAS/MLS
6. Yes/No: I can work a flexible schedule to include nights, weekends and holidays?
7. Yes/No: In the last seven years, have you been convicted of a major crime other than a minor traffic violation? If yes, please explain. (Will not necessarily disqualify you for a position)
8. Please provide the link to your online portfolio.


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Sales & Marketing: Ticket Sales
Ticket Sales Representative, Group Sales - FC Dallas, Toyota Stadium (Frisco, TX)

Overview:

The Group Sales Representative will be exclusively focused on the objective and responsibility of producing revenue through the sale of group tickets and group events for one of the strongest clubs in Major League Soccer.

Direct functions include prospecting new business opportunities, managing and reporting weekly on your pipeline of prospects, a continual development of new business leads, prospecting and communication with our past group customers along with a commitment to building  and growing consumer relationships, increasing the affinity of our customers and demonstrating a strong commitment to quality and service.

The individual must demonstrate a high level of energy and possess excellent interpersonal and communication skills, particularly verbal, as well as strong organizational skills.  He/she will be required to make 70-80+ calls per day, conduct face to face meetings and stadium tours, have an active selling role within the stadium on game days and have a passion for selling professional sports entertainment.  The position requires a minimum of 40+ hours per week, is very goal oriented and includes a base salary, plus 10% sales commissions and other bonus opportunities. 

Responsibilities include, but are not limited to:

·         Meeting or exceeding weekly, monthly and/or long term sales goals in the areas of group ticket sales

·         Prospecting, qualifying and setting sales appointments at Toyota Stadium

·         Working in harmony with team members and those from other departments within the club

·         Building and fostering beneficial relationships with new business accounts

·         Providing excellent care and quality service to all customers/prospects

·         Working all home matches as a means of servicing clients and prospecting for new business opportunities

·         Meeting or exceeding call minimums

·         Assisting management with sales campaigns, events and activities

·         Opportunities to cultivate and sell other full menu and premium products

Note: When you apply for this job online, you will be required to answer the following questions:

1. Yes/No: I have 1-3 years sales experience
2. Yes/No: I can work a flexible schedule to include nights, weekends and holidays?
3. Yes/No: In the last seven years, have you been convicted of a major crime other than a minor traffic violation? If yes, please explain. (Will not necessarily disqualify you for a position)


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Sales & Marketing: Ticket Sales
Account Executive, Season Membership Sales - Houston Dynamo (Houston, TX)

The Houston Dynamo sales team currently seeking a highly motivated and passionate self-starter to join their season membership ticket sales team.

The ideal candidates will have a passion for ticket sales, a solid foundation of sales training and strong interpersonal/communication skills. He/She will be required to initiate cold calls, face-to-face appointments and innovate new programming to increase membership sales for the Houston Dynamo.

Job is a full-time position with benefits.

Popular Benefits:

  • 401K

  • Paid Holidays & Vacations

  • Paid Sick Leave

  • Casual Dress/Atmosphere

Basic Function: The Season Membership Account Executive is responsible for primarily selling FSE ticket inventory, with a secondary focus on group tickets through cold-calling, utilizing the clubs various prospecting tools, and contact management software to create and manage effective revenue yielding relationships with various individuals and organizations within the private and public sectors.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

·   80% focus on primary goal of selling season memberships including luxury suites and partial plans (FSE Products)

·   20% focus on secondary goal of selling group tickets through referrals of established relationships

·   Generate leads via prospecting, networking, attending chamber of commerce meetings, cold calls, business related networking functions and Houston Dynamo games and other Dynamo related business events

·   Maintain accurate sales activity: calls, meetings and stadium tour records in our ticket program software

·   Provide weekly activity summaries as outlined by the Manager of Membership Sales

·   Meet all predetermined activity and sales goals

·   Assist with other season and group ticket sales duties, as assigned


QUALIFICATIONS AND SKILLS:

 

·  

  • Passion for sales, sports and creativity

  • Bachelor’s degree from a four-year college or university and prior experience in ticket sales.

  • Minimum of 1 year of sales experience

  • Strong oral and written communication skills

  • Extensive sales prospecting-by-phone, cold-calling experience

  • Track record of sales success and appointment setting with key corporate and non-profit decision makers

  •  Ability to multitask, while being able to provide reports and summaries as directed

  •  Experience with database marketing and CRM program software

  • Ability to work non-traditional hours including weekends and holidays as necessary

  • Desire to be a sales industry leader

  •  Bilingual a plus


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Sales & Marketing: Database Marketing/Analytics
Business Intelligence Manager - Houston Dynamo/BBVA Compass Stadium (HOUSTON, TX)

The Business Intelligence Manager will be responsible for configuration and management of the Houston Dynamo, Houston Dash, and BBVA Compass Stadium CRM and Data Warehouse. The position will serve as the primary contact for the executive team for CRM related needs, issues, and training. Additionally, the Manager will be responsible enforcing company data standards.

ESSENTIAL FUNCTIONS:

  • Primary point of contact with outside vendors relating to CRM/BI (i.e. KORE, Microsoft Dynamics CRM, Tableau)
  • Devise standardized naming convention for accounts, including multiple locations and subsidiaries
  • Manage Tableau workbooks for executive team, directors/managers, and account executives
  • Review existing business processes in Microsoft Dynamics CRM, identify inefficient practices, and implement solutions
  • Maintain clean, organized Microsoft Dynamics CRM instance
  • Implement workflows in Microsoft Dynamics CRM to automate processes
  • Build and maintain custom forms, fields, layouts, validation rules, etc. in Microsoft Dynamics CRM
  • Create Reports and Dashboard components to display and analyze sales/marketing data
  • Research best practices for the administration and development of Microsoft Dynamics CRM
  • Collaborate with data warehouse vendor and service vendors to create connections to data sources: tickets, CRM, database marketing, merchandise, food & beverage, social media, etc.
  • Other duties as assigned

 SPECIFIC JOB KNOWLEDGE, SKILL AND ABILITY:

  • Three (3) or more years of professional experience with two (2) years of experience working with Microsoft Dynamics CRM and a data warehouse
  • Must possess exceptional analytical skills
  • Strong communication skills, both verbal and written; must be able to communicate effectively with internal customers and outside vendors and stakeholders
  • Previous CRM/BI experience is required, specifically KORE ProSports, Microsoft Dynamics CRM, and Tableau
  • Working knowledge of SQL
  • Working knowledge of ticketing systems, especially Veritix
  • Expert user of Microsoft Excel
  • Detailed, results oriented, and proactive
  • Must be able to learn quickly, problem solve, and self-teach when needed
  • Demonstrate the ability to successfully work in a team, build relationship, develop trust and credibility with stakeholders across the organization
  • Proven ability to meet competing and shifting demands within a fast-paced environment
  • A self-starter with positive, winning approach, incorporating integrity, confidentiality and discretion

QUALIFICATION STANDARDS:

  •       Education and Experience:  Bachelor’s degree preferred      
  •       Licenses or certificates:   Please note any applicable IT related certifications

OTHER REQUIREMENTS:

Regular attendance in conformance with the standards, which may be established by the company from time to time, is essential to the successful performance of this position. Employees with irregular attendance will be subject to disciplinary action, up to and including termination of employment.

Due to the cyclical nature of the entertainment industry, employees may be required to work varying schedules to reflect the business needs of the team or facility.

Upon employment, all employees are required to fully comply with company rules and regulations. Employees who violate these rules and regulations will be subject to disciplinary action, up to and including termination of employment.

All employees are subject to a drug test prior to employment.        


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Sales & Marketing: Marketing
BILINGUAL Marketing Asisstant/Street Team - Houston Dynamo/Dash/BBVA Compass Stadium (Houston, TX)

The Houston Dynamo and Houston Dash are seeking part-time dynamic, enthusiastic and outgoing individuals to serve as Marketing Assistants.

Marketing Assistants serve as key community ambassadors for the Dynamo and Dash at a variety of public events in the Houston area and at home games for both teams. Their mission is to interact with potential and existing fans, providing information and collateral as well as ticketing opportunities. These motivated individuals also execute interactive contests and giveaways. Other opportunities within sponsorship, team-related activities, marketing and public relations also exist as a part of this program.

Required Qualifications:

The individual must possess the following knowledge, skills and abilities as well as be able to effectively communicate and demonstrate that he or she can perform the essential functions of the job, with or without reasonable accommodation.

  • Bilingual (English & Spanish)
  • Enthusiastically interact and communicate with fans at Dynamo and Dash games as well as community and sponsor events
  • Facilitate activation at events, while providing superb customer service and displaying excitement about the organization
  • Have a working knowledge of US and international soccer, team promotions and current ticket programs
  • Distribute Dynamo and Dash collateral during events and promotions
  • Assist in set-up and breakdown of interactive tent and event display
  • Available to work Dynamo and Dash game days as well as other International games/events that may be associated with the organization
  • Drive promotional vehicle; must have a good driving record and valid Texas driver’s license
  • Ability to work evenings, holidays and weekends

Preferred Qualifications:

  • Experience working promotional events
  • Hold or working towards a degree in marketing or related discipline
  • Moving and lifting objects that exceed 50 lbs.

Note: When you apply for this job online, you will be required to answer the following questions:

1. Are you fluent (read, write, speak) in Spanish?


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Sales & Marketing: Ticket Sales
Account Executive, Group Sales - LA Galaxy (Carson, CA)

Anschutz Entertainment Group, Inc. (“AEG”) is a subsidiary of The Anschutz Company and one of the leading sports and entertainment presenters in the world. AEG owns a collection of companies including multi-use facilities such as STAPLES Center and StubHub! Center in Southern California, several sports franchises including the Los Angeles Kings (NHL) and Los Angeles Galaxy (MLS) and AEG LIVE, one of the world's leading concert promotions and touring companies. AEG is also currently overseeing the development of L.A. LIVE, 4 million sq. ft. downtown L.A. sports, residential and entertainment district.

The team is seeking a professional, passionate, hard-working and dedicated sales person with the self-motivation and desire to start a solid career in the sports industry. The primary focus will be on selling LA Galaxy group tickets to organizations within the Southern California area. This individual will also be responsible for selling LA Galaxy season tickets, mini plans, and other packages. Account Executives are provided with some leads, but are also responsible for seeking new business, through web research, networking mixers, client referrals, cold-calling, etc.

ESSENTIAL DUTIES AND RESPONSIBILITIES:
Generate new group sales by targeting and developing relationships with Non Profits, Schools, Churches and other organizations within Southern California

  • Responsible for servicing, renewing, up-selling, and cross-selling current group accounts.
  • Responsible for building theme night and group sales business plans.
  • Proficient in all LA Galaxy packages including full season seats, partial plans, luxury seating, kicks for kids, and other special events.
  • Full participation in extensive inbound/outbound call campaigns including meeting large new outbound call requirements.
  • Maintain a minimum daily average of 40 outbound calls - volume maybe increased or decreased based upon the time of year and needs of the organization.
  • Generate maximum revenue using all sales methods including face-to-face appointments, stadium tours, territory prospecting, and networking.
  • Meet or exceed weekly, monthly, and annual sales goals and activity requirements.
  • Service all clients in accordance with ticket sales department service guidelines.
  • Perform "game day" responsibilities, including entertaining clients and prospects, working ticket sales booths, and fulfillment of large group event partnerships.
  • Attend team, community, and other events for purpose of maximizing sales opportunities
  • Assist with creative development for production of sales materials including flyers, brochures, and other support material.
  • Coordinate with other departments to organize events that generate group ticket sales.
  • Recording and reporting of sales functions to supervisor(s).
  • Other duties as assigned by Manager of Ticket Sales and Service

SPECIFIC JOB KNOWLEDGE, SKILL AND ABILITY

The individual must possess the following knowledge, skills and abilities and be able to explain and demonstrate that he or she can perform the essential functions of the job, with or without reasonable accommodation, using some other combination of skills and abilities.

  • Highly motivated, naturally aggressive, with a positive attitude.
  • Sales experience preferred, sports sales experience a plus.
  • Exemplary self-discipline, professionalism, pride and work ethic.
  • Outstanding listening, written, and verbal communication skills.
  • Committed to personal integrity and team oriented.
  • Detail oriented with ability to multi-task effectively and with a sense of urgency, sometimes under a high level of stress.
  • Excellent organizational and time management skills.
  • Creativity and ability to see ideas through to successful execution.
  • Enthusiasm for and/or experience in professional sports sales and/or service.
  • Thoroughness and attention to detail.
  • Compliance with organizational directives.
  • Flexible hours required: working evenings/nights, weekends and holidays.

QUALIFICATIONS, EDUCATION, FORMAL TRAINING, AND EXPERIENCE

  • Bachelor’s degree in communications, sports, business, marketing or related field preferred.
  • Experience and training in Outbox, Microsoft CRM, or other Customer Relations Management system preferred.
  • High proficiency in Microsoft Word, Microsoft Excel, Internet use, and other basic computer usage.
  • Familiarity with basic tenets of sales and customer service, sports industry specific a plus.
  • Bilingual in English and Spanish a plus.

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Sales & Marketing: Ticket Sales
Part Time - Sales Associate, Amateur Soccer - LA Galaxy (Carson, CA)

LA Galaxy Amateur Soccer Sales Associates will help nurture relationships with the soccer community. They are responsible for supporting the Amateur Soccer Sales team by generating new fan relationships and maximizing current business by attending events in greater Los Angeles and calling prospective clients.

Ultimately each Amateur Soccer Sales Associate will be responsible for increasing the Amateur Soccer ticket sales portfolio by providing our fans with a level of service that is of the highest standard. By generating new relationships in the community, we are supporting the growth of soccer in Southern California, providing soccer organizations, teams, and families with opportunities to interact with Galaxy players and staff and a second-to-none experience at LA Galaxy games.

Amateur soccer sales associates will be trained in all aspects of ticket sales and service. Associates will have a monthly goals based around events, outbound calls, and ticket sales revenue generation.

Essestial Duties: 

  • Attend events in local soccer community that include registrations, coach and team parent meetings, practice days, opening days, tournaments, etc. Each event is an opportunity to sell tickets, capture data as well as build relationship with the local soccer community.
  • Take part in ticket sales and service training to become proficient at making outbound calls as well as attending events
  • Provide updates from weekly events that include leads, sales progress, and event notes
  • Utilize Customer Retention Management system to track and report progress of relationships with all clients
  • Take part in department-wide outbound call campaigns

Required Qualifications (Job Knowledge, Skills, and Education):

  1. A minimum education level of:  High School Diploma or its equivalency (Bachelor of Arts/Sciences Degree Preferred)
  2. 1 - 2 years of related work experience
  3. A desire to help set the standard for client experience and retention departments in the sports industry
  4. Genuinely excited about providing an outstanding level of customer service
  5. Exemplary self-discipline, professionalism, pride and work ethic
  6. Outstanding listening, written, and verbal communication skills
  7. Team-oriented with a proactive positive attitude
  8. Unquestionable integrity
  9. Willingness to take initiative and ownership of projects
  10. Detail oriented with ability to multi-task effectively and with a sense of urgency, sometimes under a high level of stress
  11. Excellent organizational and time management skills
  12. Proven to be reliable, diligent, self-motivated and dedicated
  13. Ability to reason and problem solve. Define problems, collect data, establish facts, draw valid conclusions, make independent decisions, and exercise independent judgment and discretion
  14. Enthusiasm for and/or experience in professional sports sales and/or service
  15. Thoroughness and attention to detail
  16. Compliance with organizational directives
  17. Flexible hours required: working evenings/nights, weekends and holidays

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Sales & Marketing: Market Research
Digital Analyst - Los Angeles Football Club (Los Angeles, CA)

Los Angeles Football Club is Major League Soccer’s newest team in Los Angeles, set to debut in 2018. We are developing a world-class, forward-thinking sports organization to bring the fastest growing professional sport in America to one of the largest and most diverse markets in the world. Our primary initiatives include: designing and building our stadium, developing all facets of our brand, engaging with our community and developing our sporting team and youth programs. We are looking to grow our high-caliber, diverse team with creative and hard-working individuals who have a passion for sports, entertainment, and many of the lifestyle elements that the beautiful game touches.  

POSITION SUMMARY:

The Digital Analyst will provide analytic support for LAFC digital operations. The Digital Analyst will examine digital frameworks (digital, social, mobile, and email) and provide recommendations in concert with LAFC business objectives. The Analyst establishes, tracks, and analyzes digital platform results to provide strategies for continuous improvement. This position will also assist with LAFC email and marketing automation efforts.

ESSENTIAL FUNCTION:

  • Develop holistic analytical tracking strategy for LAFC’s digital platforms.
  • Oversee and drive development of key dashboards and other analytic tools.
  • Evaluate LAFC’s digital platform, interpret results and make recommendations on ways to amplify and optimize its use towards LAFC’s organizational business objectives.
  • Coordinate initiatives for e-marketing campaigns including email newsletters, automated lead-nurturing campaigns, and customer account notifications. 
  • Administer LAFC’s marketing automation platform.
  • Produce regular and ad-hoc presentable reports regarding LAFC’s digital platform.
  • Package and communicate analytical findings and develop presentations for LAFC’s internal teams and LAFC’s stakeholders.
  • Assist with administration and support of Salesforce, including but not limited to maintaining users, validation rules, record types, workflows, fields, reports, dashboards, and other reference data.
  • Implement and support the digital ad sales system for organizational objectives.
  • Work closely with LAFC’s internal teams in long-range and short-range strategic planning, including to communicate changes to digital campaigns, technical issues, delivery issues, and optimization suggestions.
  • Maintain familiarity with email marketing industry best practices and regulations, including CAN-SPAM laws and privacy/permissions practices.
  • Monitor other team, league, and brand performance as need to continue to build best-in-class practices and guidelines.

QUALIFICATIONS:

  • Bachelor’s degree in Math, Statistics, Economics, Business, Marketing or other quantitative discipline.
  • 2-3 years of relevant work experience.
  • Advanced skills in Microsoft Office (Excel, PowerPoint, Word, and Outlook).
  • Experience with digital analytics tools like Google Analytics.
  • Solid working knowledge of digital disciplines including, but not limited to websites, mobile sites/apps, social media, SEO, SEM, banner advertising, e-commerce, email marketing, etc.
  • Strict attention to detail and accuracy in data required.
  • Ability to work fast under pressure of meeting the deadlines of multiple reporting requirements.
  • Ability to handle multiple projects simultaneously.
  • Excellent verbal and written communication skills.
  • Self-motivated, quick-learner with strong analytical, organizational, time-management, and communication skills.

EQUAL EMPLOYMENT OPPORTUNITY:

LAFC strongly supports equal employment opportunity for all applicants regardless of race, color, religion, sex, gender identity, pregnancy, national origin, ancestry, citizenship, age, marital status, physical disability, mental disability, medical condition, sexual orientation, genetic information, or any other characteristic protected by state or federal law.

HIRING PRACTICES:

The preceding job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job.

LAFC recruitment policies are designed to place the most highly qualified persons available in a timely and efficient manner. LAFC may pursue all avenues available, including promotion from within, employee referrals, outside advertising, employment agencies, Internet recruiting, job fairs, college recruiting and search firms.

Applicants for employment in the U.S. must possess work authorization, which does not require sponsorship by the employer for a visa.

Note: When you apply for this job online, you will be required to answer the following questions:

1. Experience with digital analytics tools?


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Sales & Marketing: Consumer Marketing/Brand Management
Director, Brand and Community - Los Angeles Football Club (Los Angeles, CA)

Los Angeles Football Club is Major League Soccer’s newest team in Los Angeles, set to debut in 2018. We are developing a world-class, forward-thinking sports organization to bring the fastest growing professional sport in America to one of the largest and most diverse markets in the world. Our primary initiatives include: designing and building our stadium, developing all facets of our brand, engaging with our community and developing our sporting team and youth programs. We are looking to grow our high-caliber, diverse team with creative and hard-working individuals who have a passion for sports, entertainment, and many of the lifestyle elements that the beautiful game touches.  

POSITION SUMMARY:

LAFC is seeking an experienced, motivated, creative, and results-oriented Director to lead LAFC’s brand experiences, marketing strategies, partnership programming, and grassroots outreach.

ESSENTIAL FUNCTIONS: 

  • Manage the development and execution of marketing campaigns that drive LAFC brand awareness and objectives alongside those of our brand partners to create experiences that are bold, dynamic and impactful.
  • Work collaboratively with agency partners, cross-functional business units, and marketing teams to recommend and lead community built programs with scope and scale.
  • Develop and lead sponsorship programming ideation and execution.
  • Actively participate in sponsorship pitch meetings.
  • Secure, develop, and manage grassroots community marketing partnerships.
  • Lead game day marketing activation planning and execution.
  • Lead marketing plan development and maintain department marketing and asset production calendar.

SUPPORTIVE FUNCTIONS:

In addition to performance of the essential functions, this position may be required to perform a combination of the following supportive functions, with the percentage of time performing each function to be solely determined by the Supervisor based upon the particular requirements of the Company.

  • Support content strategy and development.
  • Represent LAFC at local and regional community events.
  • Other duties as assigned.

QUALIFICATIONS:

  • Strong understanding of the ecosystem and landscape of global soccer and MLS.
  • Experience working directly with professional sports leagues, teams and networks on behalf of brands to leverage partnership platforms and build integrated marketing campaigns.
  • Proven ability to plan and successfully manage complex marketing programs, lead cross-functional teams, and work effectively with team members under tight deadlines.
  • Exceptional communication skills – verbal and written.
  • Expertise in program and budget management.
  • Self-starter who is able to identify and solve problems efficiently and effectively.
  • Ability to adapt quickly, works well in new situations, and highly dynamic environment.
  • Experience contributing to goals via strategic campaigns for large, complex organizations.
  • Highly organized and detail oriented.
  • B.A./B.S. required, MBA degree preferred.
  • 8+ years experience in sports marketing or brand management.
  • Bilingual in Spanish is a plus.
  • Must be able to work nights, weekends, and holidays as required.

EQUAL EMPLOYMENT OPPORTUNITY:

LAFC strongly supports equal employment opportunity for all applicants regardless of race, color, religion, sex, gender identity, pregnancy, national origin, ancestry, citizenship, age, marital status, physical disability, mental disability, medical condition, sexual orientation, genetic information, or any other characteristic protected by state or federal law.

HIRING PRACTICES:

The preceding job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job.

LAFC recruitment policies are designed to place the most highly qualified persons available in a timely and efficient manner. LAFC may pursue all avenues available, including promotion from within, employee referrals, outside advertising, employment agencies, Internet recruiting, job fairs, college recruiting and search firms.

Applicants for employment in the U.S. must possess work authorization, which does not require sponsorship by the employer for a visa. ?

Note: When you apply for this job online, you will be required to answer the following questions:

1. Do you have previous MLS experience?


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Sales & Marketing: Ticket Sales
Sales Trainee - Session XXVI - Major League Soccer (MLS) National Sales Center (Minneapolis, MN)

Start Date: September, 2017

The Opportunity: The MLS National Sales Center is seeking positive and passionate individuals to enter an intensive and highly selective two-to-four month sales training program. The National Sales Center is a performance-based program which allows successful NSC Trainees the opportunity to interview for sales positions at MLS Clubs.

Success Rate: The MLS National Sales Center has produced over 215 hires for 24 MLS clubs over 23 sessions.

How NSC Trainees will Succeed: NSC Trainees are put through a world-class sales training process gaining in-depth knowledge of MLS Ticket Sales by working with MLS clubs and partners, selling premium inventory, season tickets, mini plans, and group tickets. Trainees will primarily use phone and email to market and sell packages, but will also have the opportunity to practice face-to-face selling in select instances. Each NSC Trainee is also provided day-to-day mentoring by upper-level MLS executives.

Success throughout Your Career: We believe a solid foundation allows the opportunity for advancement. In the six years of the NSC’s existence, over 30 NSC Alumni have risen in the ranks to move into management roles at various MLS Clubs.

Who is Best for this Position: The best candidates for this position must be driven, positive, and have a PASSION for soccer. Specifically, the best individual will meet all the criteria below:

  • Bachelor’s Degree from an accredited college and commitment to be a soccer sales industry leader
  • Ability to participate in entire two-to-four month curriculum (evening, weekend, and potential holiday hours)
  • Ability to work as a team player
  • Proficient in basic computer software programs
  • Strong organizational and communication skills
  • Excellent customer service skills
  • Willingness to learn
  • Ability to move to Blaine, MN at the National Sports Center for the duration of the program
  • Ability to relocate to an MLS Club immediately following the training session

About this Application: Please include a video elevator pitch in your application stating the following:

  • Your Name
  • Your School
  • Graduation Date
  • Why you are passionate about soccer and sales

Check out John Elliano and Griffin Booth (LA Galaxy)’s elevator pitches:





Click here to find out more about the MLS National Sales Center Experience.

Note: When you apply for this job online, you will be required to answer the following questions:

1. Are you able to move to Minneapolis, MN for the entire 2 to 4 month training program (evenings, weekends, and possibly holiday hours)?
2. Yes/No: Are you willing to relocate to an MLS club following the training session?
3. Yes/No: Will you now or in the future require sponsorship to work in the United States?


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Sales & Marketing: Ticket Sales
Sales Trainee - Session XXV - Major League Soccer (MLS) National Sales Center (Minneapolis, MN)

Start Date: June, 2017

The Opportunity: The MLS National Sales Center is seeking positive and passionate individuals to enter an intensive and highly selective two-to-four month sales training program. The National Sales Center is a performance-based program which allows successful NSC Trainees the opportunity to interview for sales positions at MLS Clubs.

Success Rate: The MLS National Sales Center has produced over 215 hires for 24 MLS clubs over 23 sessions.

How NSC Trainees will Succeed: NSC Trainees are put through a world-class sales training process gaining in-depth knowledge of MLS Ticket Sales by working with MLS clubs and partners, selling premium inventory, season tickets, mini plans, and group tickets. Trainees will primarily use phone and email to market and sell packages, but will also have the opportunity to practice face-to-face selling in select instances. Each NSC Trainee is also provided day-to-day mentoring by upper-level MLS executives.

Success throughout Your Career: We believe a solid foundation allows the opportunity for advancement. In the six years of the NSC’s existence, over 30 NSC Alumni have risen in the ranks to move into management roles at various MLS Clubs.

Who is Best for this Position: The best candidates for this position must be driven, positive, and have a PASSION for soccer. Specifically, the best individual will meet all the criteria below:

  • Bachelor’s Degree from an accredited college and commitment to be a soccer sales industry leader
  • Ability to participate in entire two-to-four month curriculum (evening, weekend, and potential holiday hours)
  • Ability to work as a team player
  • Proficient in basic computer software programs
  • Strong organizational and communication skills
  • Excellent customer service skills
  • Willingness to learn
  • Ability to move to Blaine, MN at the National Sports Center for the duration of the program
  • Ability to relocate to an MLS Club immediately following the training session

About this Application: Please include a video elevator pitch in your application stating the following:

  • Your Name
  • Your School
  • Graduation Date
  • Why you are passionate about soccer and sales

Check out John Elliano and Griffin Booth (LA Galaxy)’s elevator pitches:





Click here to find out more about the MLS National Sales Center Experience.

Note: When you apply for this job online, you will be required to answer the following questions:

1. Are you able to move to Minneapolis, MN for the entire 2 to 4 month training program (evenings, weekends, and possibly holiday hours)?
2. Yes/No: Are you willing to relocate to an MLS club following the training session?
3. Yes/No: Will you now or in the future require sponsorship to work in the United States?


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Sales & Marketing: Ticket Sales Management
Director of Group Sales - Minnesota United FC (Golden Valley, MN)

About Us

Soccer is the global game and the fastest growing sport in the country, and Minnesota United FC (MNUFC) is at the center of growth of the game in the Twin Cities and greater Minnesota. MNUFC is dedicated to growing professional soccer in Minnesota—2017 marks MNUFC’s inaugural season in Major League Soccer. Our position as a growing sports franchise creates a unique atmosphere where "start-up" meets pro sports team. In addition to our fast-paced environment with hard-working, collegial, energetic coworkers, we offer generous benefits, a forward-thinking culture, and the opportunity for career growth. We value creativity, dedication, curiosity, diversity, knowledge, and confidence.

Job Description

The Director of Group Sales position oversees all facets of the development and execution of group sales. This position requires a highly organized, passionate, hard-working, dedicated leader to maximize revenue through the sale of group tickets. This is a management position that hires, trains, and supervises sales representatives.

Responsibilities: 

  • Develop personal initiatives to contribute to overall group sales production
  • Ability to manage core group sales categories
  • Build cross department relationships across the club
  • Manage group sales department budget
  • Contribute to new stadium planning, inventory management and pricing
  • Meet and exceed weekly and monthly department sales goals
  • Daily management of group sales representatives
  • Recruit, interview, and hire sales members
  • Development of group sales team by facilitating on the job training and coaching
  • Conduct performance reviews for group sales team
  • Research and implement plans to generate group sales opportunities
  • Meet face to face with prospects and existing clients
  • Maintain and organize weekly sales updates for Senior Director of Ticket Sales

Requirements

  • Bachelor’s degree from four-year college or university in related field
  • 3 years management of a team in a selling environment
  • Minimum of 5 years ticket sales experience in sports
  • Previous experience and success in selling group tickets
  • Ability to train, coach, and motivate ticket sales representatives
  • High level of organizational skill

Preferred

  • Bilingual (English/Spanish) a plus, but not required
  • In-market experience

Note: When you apply for this job online, you will be required to answer the following questions:

1. Do you have a Bachelor's degree from a four-year college or university in related field?
2. Do you have 3 years of management experience in a selling environment?
3. Do you have a minimum of 5 years of ticket sales experience in sports?


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Sales & Marketing: Ticket Sales Management
Group Sales Manager - Minnesota United FC (Golden Valley, MN)

About Us:
Soccer is the global game and the fastest growing sport in the country, and Minnesota United FC (MNUFC) is at the center of growth of the game in the Twin Cities and greater Minnesota. Under new ownership and rebranded at the beginning of the 2013 Season, MNUFC is dedicated to growing professional soccer in Minnesota—2017 marks MNUFC’s inaugural season in Major League Soccer. Our position as a growing sports franchise creates a unique atmosphere where "start-up" meets pro sports team. In addition to our fast-paced environment with hard-working, collegial, energetic coworkers, we offer generous benefits, a forward-thinking culture, and the opportunity for career growth. We value creativity, dedication, curiosity, diversity, knowledge, and confidence.

Job Description:

The Group Sales Manager position oversees all facets of the development and execution of group sales. This position requires a highly organized, passionate, hard-working, dedicated leader to maximize revenue through the sale of group tickets. This is a management position that hires, trains, and supervises sales representatives.

Responsibilities: 

  • Meet and exceed weekly and monthly department sales goals
  • Daily management of group sales representatives
  • Recruit, interview, and hire sales members
  • Development of group sales team by facilitating on the job training and coaching
  • Conduct performance reviews for group sales team
  • Research and implement plans to generate group sales opportunities
  • Meet face to face with prospects and existing clients
  • Maintain and organize weekly sales updates for Director of Ticket Sales
  • Develop personal initiatives to contribute to overall group sales production

Requirements:

  • Bachelor’s degree from four-year college or university in related field
  • Minimum of 3 years ticket sales experience in sports
  • Previous experience and success in selling group tickets
  • Ability to train, coach, and motivate ticket sales representatives

Preferred:

  • Bilingual (English/Spanish) a plus, but not required
  • In-market experience
  • Previous management of a team in a selling environment

Note: When you apply for this job online, you will be required to answer the following questions:

1. Do you have a Bachelor's degree from a four-year college or university in related field?
2. Do you have 3 years of ticket sales experience in a professional sport or university setting?
3. Do you have previous management experience in a selling environment?


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Sales & Marketing: Marketing
Marketing Director - Minnesota United FC (Golden Valley, MN)

About Us

Soccer is the global game and the fastest growing sport in the country, and Minnesota United FC (MNUFC) is at the center of growth of the game in the Twin Cities and greater Minnesota. MNUFC is dedicated to growing professional soccer in Minnesota—2017 marks MNUFC’s inaugural season in Major League Soccer. Our position as a growing sports franchise creates a unique atmosphere where "start-up" meets pro sports team. In addition to our fast-paced environment with hard-working, collegial, energetic coworkers, we offer generous benefits, a forward-thinking culture, and the opportunity for career growth. We value creativity, dedication, curiosity, diversity, knowledge, and confidence.

Job Description

We are looking for a person who lives and breathes creativity, and who loves generating ideas and concepts for everything from big, original platforms to smaller social media tactics. Our ideal candidate thinks globally and focuses locally, and is passionate about growing and protecting the MNUFC brand. We’d like someone with a strong integrated agency type background that includes events, media planning, creative, digital, social, experiential, B2B and B2C. The position reports to the Senior Vice President, Marketing & Communications. This position is located in Golden Valley, MN.

Key Responsibilities:

  • Directs the planning and execution of MNUFC advertising campaigns, including media planning and creative to drive ticket sales and brand growth
  • Develop creative narratives (design, messaging, voice, content, advertising & promotions execution) that bring these experiences to life across linear and digital channels – in collaboration with ticket sales, production, sponsorship/premium seating, digital, community relations, production and PR teams, as well as agencies
  • Ensure the brand messaging and creative direction is embraced in all communications (internal/external) and customer experiences
  • Develops and maintains relationships with media partners to place media, track advertising, and execute promotions
  • Manages fulfillment of trade and promotional agreements as needed
  • Manages the internal creative requests to projects in a timely manner
  • Mangers all internal media assets, including in-stadium, MNUFC.COM, emails, social media, TV/radio broadcasts, etc. to drive revenue and growth of programs
  • Works closely with digital, production and communications to ensure a holistic approach to all marketing messaging and ad campaigns
  • Manages and fulfill “added-value” contests and promotions
  • Maintains the updated promotional calendar; assist with the planning and execution of all theme nights, fan giveaway ideation & ordering
  • Other tasks as assigned by manager

Key Candidate Requirements and Skills:

Required/Mandatory

  • Bachelor's Degree or equivalent in marketing and communications
  • 5+ years of hands-on experience in a multichannel consumer marketing role and creative management, with proven success in promotions, brand communication, media planning and analytics and content marketing (organic and paid)
  • Strong communication and influencing skills
  • Project Management
  • Creative Team Management
  • Team player

Preferred

  • Brand management experience
  • Design experience

Physical/Environmental Requirements

Office: Working conditions are normal for an office environment.  Work may require occasional weekend and/or evening work. Work will require attendance at all home games, team special events and select road games. 

Note: When you apply for this job online, you will be required to answer the following questions:

1. Do you have a Bachelor's degree or equivalent in marketing and communications?
2. Do you have 5+ years of experience in a multichannel consumer marketing and creative management role?


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Sales & Marketing: Ticket Sales
Account Executive - Minnesota United FC (Golden Valley, MN)

About Us:
Soccer is the global game and the fastest growing sport in the country, and Minnesota United FC (MNUFC) is at the center of growth of the game in the Twin Cities and greater Minnesota. Under new ownership and rebranded at the beginning of the 2013 Season, MNUFC is dedicated to growing professional soccer in Minnesota—2017 marks MNUFC’s inaugural season in Major League Soccer. Our position as a growing sports franchise creates a unique atmosphere where "start-up" meets pro sports team. In addition to our fast-paced environment with hard-working, collegial, energetic coworkers, we offer generous benefits, a forward-thinking culture, and the opportunity for career growth. We value creativity, dedication, curiosity, diversity, knowledge, and confidence.

Job Description:
This is a full-time, entry-level position. Your primary focus will be on selling Minnesota United FC season ticket sales packages. You will receive dedicated training and you will learn techniques to maximize your verbal and written business communication skills. Prospects are targeted through new business initiatives and mining our current database via phone calls, emails, and in-person meetings. This position is located in Golden Valley, MN.

Responsibilities:

  • Maximize ticket sales and ticket sales revenue through execution of meetings, sales calls, and networking events
  • Exemplify the core characteristics of a strong sales culture, including strong interpersonal skills, prompt and professional follow-through, openness to new ideas and suggestions, and constant enthusiasm toward internal and external contacts
  • Communicate effectively and professionally with all internal and external contacts
  • Support a positive sales culture within the sales team, as well as the entire front office.
  • Other duties as assigned by the Director of Ticket Sales

Requirements:

  • Bachelor’s degree in sports administration, business, advertising, or marketing preferred
  • 1-3 years of ticket sales experience in a professional sport or university setting
  • Interest in building a career in sales
  • Excellent verbal and written skills
  • Team player with a positive attitude, self-confidence, professionalism, resourcefulness, integrity, motivation, and a very strong work ethic
  • Sales experience, although not required, is preferred
  • Ability to work flexible hours including evenings, weekends, and holidays
  • Bilingual skills (English and Spanish) a plus

Note: When you apply for this job online, you will be required to answer the following questions:

1. Do you have a Bachelor's degree from a four-year college or university in related field?
2. Do you have ticket sales experience in a professional sport or university setting?


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Sales & Marketing: Marketing
Event Lead - Minnesota United FC (Golden Valley, MN)

About Us

Minnesota United is an accessible, resilient, and unifying force bringing the fastest growing sport in the country to fans in Minnesota and across the Twin Cities with innovative style. Building a new home in the heart of two industrious cities, the north is rising – not replicating, but ushering in a new era of soccer in America.

Job Description

Event leads will be responsible for providing consistency and continuity throughout all events so that no matter who, what, why, or where the event or activation is, the MNUFC brand and story we are telling remains clear. Event leads will then bring that vision to life through making sure that both yourself and brand ambassadors are consistent on messaging and interactions with people through conversation and experiences. As an event lead, you will receive a behind-the-scenes look at how to execute large and small events as well as how to engage with fans and people in the Minneapolis/St. Paul area to continue to grow a fan base. This is a part-time position.

Responsibilities

-          Provide reports on equipment updates and brand ambassador interaction

-          Assist with pre and post event preparation and logistics

-          Execute a consistent brand experience by knowing and embodying the MNUFC brand

-          Ensure the MNUFC story is being told energetically and consistently

-          Conduct on-site meetings at activations to information share and ensure preparedness

-          Take photos at activations and events to send to the social media manager

-          Serve as on-site point of contact for questions and guidance

-          Generate excitement through in-person conversations with fans at events and activations

-          Lead the set up and tear down at activations in an effective and organized fashion

-          Write post event recaps within 24 hours following an activation

-          Act as an energetic, highly engaging extension of the MNUFC brand at events and activations

-          Participate in fan engagement at home games

-          Assist with general needs including inventory, organization, and data entry

Requirements

-          21 years of age or older

-          2+ years street team, brand ambassador, activation, or comparable experience

-          Ability to manage an activation and the staff working the activation

-          Access to reliable transportation (not all locations are accessible via public transit)

-          Flexible schedule – most events will be in the evenings during the week and on the weekends

-          Outstanding communication skills including in-person and email

-          An outgoing and energetic personality with ability to maintain a conversation with strangers

-          Focused on attention to detail, taking initiative, and creating a positive working environment 

Note: When you apply for this job online, you will be required to answer the following questions:

1. Do you have more than two years of street team, brand ambassador, activation, or related experience?
2. Are you able to work flexible hours, including evenings and weekends?


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Sales & Marketing: Marketing
Brand Ambassador - Minnesota United FC (Golden Valley, MN)

About Us

Minnesota United is an accessible, resilient, and unifying force bringing the fastest growing sport in the country to fans in Minnesota and across the Twin Cities with innovative style. Building a new home in the heart of two industrious cities, the north is rising – not replicating, but ushering in a new era of soccer in America.

Job Description

Brand Ambassadors will act as the highly energetic and engaging faces of MNUFC. Brand Ambassadors will learn the MNUFC personality, the stories our brand is telling, and the way we as a club are currently telling the story. Brand Ambassadors will then bring that vision to life through consistent messaging and interactions with people through conversation and experiences. As a Brand Ambassador, you will receive a behind-the-scenes look at how to execute large and small events as well as how to engage with fans and people in the Minneapolis/St. Paul area to continue to grow a fan base.This is a part-time position.

Responsibilities

-          Execute a consistent brand experience by knowing and embodying the MNUFC brand -   Tell our story in a consistent and energetic fashion

-          Generate excitement through in-person conversations with fans at events and activations

-          Set up activation footprints the MNUFC way

-          Tear down with effectiveness and organization in mind

-          Write post-event recaps within 24 hours following an activation

-          Act as an energetic, highly engaging extension of the MNUFC brand at events and activations

-          Participate in fan engagement at home games

-          Assist with general needs including inventory, organization, and data entry

Requirements

-          18 years of age or older

-          Access to reliable transportation (not all locations are accessible via public transit)

-          Flexible schedule – most events will be in the evenings during the week and on the weekends

-          Outstanding communication skills including in-person and email

-          An outgoing and energetic personality with ability to maintain a conversation with strangers

-          Focused on attention to detail, taking initiative, and creating a positive working environment

-          Preferred: Bilingual in English and Spanish, Somali, Oromo, Arabic, Korean, Vietnamese, Karen, or Hmong

Note: When you apply for this job online, you will be required to answer the following questions:

1. Are you able to work flexible hours, including evenings and weekends?


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Sales & Marketing: Ticket Sales
Account Executive - Package Sales - New England Revolution (Foxborough, MA)

Essential Job Responsibilities: 

  • Sell Revolution ticket products to an assigned group of prospective buyers. This position will involve a heavy outbound call effort and follow up
  • Assist in customer service and will be required to work on game days
  • Keep accurate records and perform necessary follow up with customers
  • Process orders by using the Archtics ticketing system/GoldMine CRM

Ideal candidates for this position must possess:

  • High level of self motivation, capable of making high volumes of outbound calls
  • Excellent written and verbal skills with an emphasis on critical listening skills
  • Desire to succeed and improve improve through coaching and mentoring
  • Strong organizational and time management ability
  • Computer literacy with MS Word, Excel, Powerpoint

Equal Opportunity Employer: Race/Color/Sex/Sexual Orientation/Gender Identity/Religion/National Origin/Disability/Vets 

Note: When you apply for this job online, you will be required to answer the following questions:

1. Do you have professional ticket sales experience?


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Sales & Marketing: Activation
Grassroots Marketing Representative - New England Revolution (Foxboro, MA)

Position Summary:

This position will serve as a brand ambassador for the New England Revolution, representing the team at a series of grassroots events all across the region. 

Responsibilities & Accountabilities:

  1. Work numerous events throughout New England in an effort to promote the Revolution brand
  2. Responsible for set-up and breakdown as well as distributing promotional items while interacting with fans
  3. Generate sales leads by interacting with people and collecting data
  4. Capture customer data using company iPads and enter data into the company system
  5. Demonstrate the ability to work well with other team members
  6. Entertain Revolution fans (new and old) by means of humor, crowd interaction, and verbal communication
  7. Assist with organization and maintenance of promotional item inventory for street team appearances
  8. Work closely and communicate effectively with marketing and soccer staff
  9. Represent the Revolution and their sponsors in a positive manner, as many of the events that the team will work include direct involvement with key corporate partners
  10. Special projects and assignments as business dictates

Skills, Qualifications & Experience:

  1. Outgoing personality, highly energetic, and enthusiastic
  2. Previous marketing/promotional experience for a college or professional sports team, preferred
  3. Ability to be a team player
  4. Reliable, punctual and demonstrates a professional attitude
  5. Strong organizational skills with ability to manage multiple tasks simultaneously in a fast-paced environment
  6. Ability to work a flexible schedule including nights, weekdays and holidays
  7. Knowledge of soccer, specifically Major League Soccer and the New England Revolution
  8. Bilingual language skills preferred

Equal Opportunity Employer: Race/Color/Sex/Sexual Orientation/ Gender Identity/Religion/National Origin/Disability/Vets 


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Sales & Marketing: Ticket Sales
Night Sales Associate - New York City FC (New York, NY)

JOB TITLE: Night Sales Associate

DEPARTMENT: Ticketing & Fan Services

REPORTING TO: Manager, Ticket Sales

LOCATION: New York, NY

NEW YORK CITY FOOTBALL CLUB OVERVIEW:

As the twentieth member of Major League Soccer, New York City FC strives to be the new benchmark for professional soccer in the United States. Looking to build on the successes of the 2016 season, New York City FC kicked off the third season in club history in March 2017 at Yankee Stadium.

POSITION OVERVIEW:

We are seeking a positive and motivated individual who is looking to be a future leader on the sales side of the sports industry. This individual will be a part of our Night Sales Team and learning best practices to succeed in the sports industry.

Through this 3-month career development program our Night Sales Associates will be given the tools to sell memberships, mini-packages, as well as our premium inventory. Each individual associate will be responsible for an individual goal, as well as a team goal. Our Night Sales Team acts as a training/feeder system towards our full-time positions and focuses on career growth throughout the sports industry.

PRIMARY DUTIES:

  • Responsible for, but not limited to, the sale of new Full, Partial and Hospitality spaces to both corporations and the general public
  • 50+ Daily Phone Calls
  • Meet and exceed established weekly, monthly and annual sales goals
  • Implement and demonstrate outbound sales efforts by using sales and service best practices, prospecting, networking, lead generation, referral gathering, data capture and personal database management
  • Provide a superior level of customer service to new business clients
  • Continually create and implement unique sales strategies, ideas and programs as a means of producing new business opportunities
  • Contribute positively to the sales team culture by developing mutually beneficial working relationships with all team members
  • 8-10 hours per week
  • Other duties as assigned

REQUIREMENTS/CHARACTERISTICS:

  • Entry level Sales position, previous sales experience not encouraged
  • Bachelor’s degree
  • Ability to work flexible hours, including evenings, weekends, and holidays, as necessary
  • Strong work ethic, team-oriented attitude, and enthusiasm about contributing to the success of the department and club
  • Excellent interpersonal and communication skills.
  • Above average knowledge of PC systems including Word, Excel, and database-related platforms
  • Soccer knowledge is preferred, but not required
  • Bilingual (Spanish/Italian) speaker a plus, but not required

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Sales & Marketing: Ticket Sales
Account Executive - New York City FC (New York, NY)

JOB TITLE: Account Executive

DEPARTMENT: Ticketing/Fan & Membership Services

REPORTING TO: Director, Ticket Sales

LOCATION: New York, NY

NEW YORK CITY FOOTBALL CLUB OVERVIEW:

As the 20th member of Major League Soccer, NYCFC strives to be the new benchmark for professional soccer in the United States. Looking to build on the successes of the 2016 campaign, NYCFC will kick off the third season in club history in 2017 at Yankee Stadium.

POSITION OVERVIEW:
The Account Executive is responsible for the sale of an assortment of New York City Football Club ticket-related products with a strong emphasis on selling Full Season and Partial Plan packages.  Ideal candidate must be an aggressive, experienced sales professional who leads by example, possesses the ability to establish solid business relationships, maintains a professional attitude and maximizes opportunities to increase revenue potential.  

PRIMARY DUTIES:

  • Responsible for, but not limited to, the sales of new Full, Partial and Group ticket packages and Hospitality spaces
  • Meet and exceed established weekly, monthly and annual sales goals
  • Implement and demonstrate outbound sales efforts by using sales and service best practices, prospecting, networking, lead generation, referral gathering, data capture and personal database management
  • Generate a pre-determined minimum number of weekly out of office “face-to-face” meetings and calls to create new business opportunities
  • Provide a superior level of customer service to existing and new business clients
  • Continually create and implement unique sales strategies, ideas and programs as a means of producing new business opportunities
  • Contribute positively to the sales team culture by developing mutually beneficial working relationships with all team members
  • Participate and contribute to daily or weekly sales team meetings and training sessions

REQUIREMENTS/CHARACTERISTICS:

  • Minimum of 1 year of Experience in ticket, group, season, suite or sponsorship sales; sports and entertainment industry experience preferred
  • Bachelor’s degree in Sports Management, Business or related field
  • Ability to work flexible hours, including evenings, weekends, and holidays, if necessary
  • Strong work ethic, team-oriented attitude, and enthusiasm about contributing to the success of the department and club
  • Excellent interpersonal and communication skills.
  • Above average knowledge of PC systems including Word, Excel, and database-related platforms
  • Working knowledge of Archtics, PowerPoint and Salesforce preferred
  • Soccer knowledge is preferred, but not required
  • Bilingual (Spanish) speaker a plus, but not required

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Sales & Marketing: Ticket Sales
Inside Sales Consultant-Part-time - New York Red Bulls (Harrison, NJ)

COMPANY INFORMATION:

The New York Red Bulls are one of 20 teams in Major League Soccer (MLS). They are one of the ten charter clubs of MLS, having competed in the league since its founding in 1996.   They currently play their home matches at Red Bull Arena (RBA) in Harrison, New Jersey. RBA, a state-of-the-art 25,000-seat stadium, is widely regarded as the top soccer-specific stadium in North America. The club is owned by the Austrian beverage company Red Bull for which the team is named. The first team features 2014 MLS Golden Boot Winner Bradley Wright-Phillips, U.S. international Sacha Kljestan, and several players with USMNT experience.  The New York Red Bulls offer one of the nation's premier youth soccer development programs, from local soccer partnerships across New York and New Jersey to Regional Development Schools and the Red Bulls Academy teams.

 

POSITION PURPOSE:

 

The Inside Sales position is designed for those who are looking to grow their careers in the sports industry. This role provides the training and development plans needed to help set up future leaders & contributors to the club.

ESSENTIAL SALES FUNCTIONS:

 

·         Responsible for the sale of Full and Partial Season Tickets, and Group Ticket Packages to businesses, consumers, and youth soccer

·         Maintain a professional and personal network to proactively seek new business opportunities

·         Generate new business leads based on personal research and outreach

·         Positively impact the sales culture by exhibiting passion, trust, and selflessness on a daily basis.

·         Meet or exceed established monthly revenue goals

·         Meet minimum requirement of face to face meetings in a week

·         Make a required minimum of 80 - 100 sales calls each day

·         Provide customer service to existing season ticket holder accounts and fans

·         Assist with game day activities including sales tables and on field events

·         Uphold standards set forth by the club

SPECIFIC JOB KNOWLEDGE, SKILL AND ABILITY:

 

·         Minimum of a Bachelor’s Degree from an accredited college or university

·         Proficient in Microsoft Office

·         Displays an Openness to Learning

·         Strong Interpersonal Skills required

·         Previous Job/Internship within the sports industry is preferred

·         Ability to work with a team

·         Must attend all home games and events at Red Bull Arena. (Nights, Weekends, and possibly Holidays required)

·         Strong desire to build a career in sales

EDUCATION:

 

·         Bachelor’s Degree or Equivalent Experience Required

Due to the cyclical nature of the entertainment industry, the employee may be required to work varying schedules to reflect the business needs of the company.

Red Bull New York provides comprehensive benefits offerings to all full-time employees. Our benefits include medical and dental insurance, 401(k) plan, flexible spending accounts, tuition reimbursement, life insurance, health and wellness benefits, and a paid time-off program.

Red Bull New York is an equal opportunity employer and we will not discriminate against any employee or applicant for employment because of age, race, creed, color, national origin, ancestry, marital status, affectional or sexual orientation, gender identity or expression, disability, nationality or any other classification protected by law.

Note: When you apply for this job online, you will be required to answer the following questions:

1. Why do you feel you would like a career in sales?
2. What is your interest in working for the New York Red Bulls?
3. Fast forward 6 months from now, How would you like to be remembered as a member of the New York Red Bulls sales staff?


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Sales & Marketing: Ticket Sales
Game Day - 5050 Raffle Ticket Seller - Philadelphia Union (Chester, PA)

OVERVIEW:

The Philadelphia Union is looking for high-energy, motivated sellers to join our 50/50 raffle sales team for the 2017 season.  The mission of the Philadelphia Union Foundation is to provide opportunities for children through the power of relationships to offer transformational change in the areas of education, community, health, and recreation.  The Philadelphia Union Foundation is a registered 501c3.

RESPONSIBILITIES:

  • Approach fans pre-game and in-game to explain the details of the 50/50 raffle program and to sell raffle tickets.
  • Accurately handle the sale and distribution of the tickets, following program requirements.
  • Answer questions fans may have about the program.
  • Turn in all cash and tickets to Coordinator several times throughout and at the end of game-day.
  • Hours: Arrive 2.0 hours pre-kick. Shift ends 20-30 minutes after the game ends.

QUALIFICATIONS:

  • Must have a High School Diploma or equivalent education
  • Prior experience handling cash
  • Ability to interact positively with large fan base
  • Must be detail oriented and have strong organizational skills
  • Strong verbal communication skills
  • Customer service skills
  • Games are predominantly held on nights and weekends


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Sales & Marketing: Ticket Sales
Inside Sales Representative - Philadelphia Union (Chester, PA)

ARE YOU READY FOR THE SUPERDRAFT?

In any industry you’ll find professionals who are content with camping at a certain level of development.  You’ll also find a rare breed that are never content and look to continually learn and grow.  At the Union, we pride ourselves on seeking out “climbers” to be a part of our team.

Specifically, we’re looking for future all-stars that are looking to get drafted and start their professional career, similar to the likes of Keegan Rosenberry, Josh Yaro, and Fabian Herbers. We are hiring in our tickets sales department right now! If you want to be the best and be a part of something special that is on the rise, the Union are the team for you.

TRAIN LIKE AN MLS ALL-STAR

Whether you are a top goalkeeper in the MLS like Andre Blake or you work in our Ticket Sales Department, the Union believe in constant improvement. We believe in training, training and more training! Our leadership team will be working with you every step of the way to ensure you become a superstar and take home all the hardware at the league awards ceremony!

You’ll be coached by a leadership team that has a combined 40+ years of sports sales and management experience. They will be conducting your training and teaching you everything you need to know to perform at a championship level.

THE PITCH

This is a great launching point to begin your career in sports ticket sales. You'll be making phone calls, scheduling meetings, and attending events with qualified Union ticket prospects to sell them ticket packages. You’ll develop and manage relationships while providing exemplary customer service. The majority of your time will be spent in the office but you may work various community and in-stadium events along with all of our 18+ home games. We don’t expect you to already understand how to sell tickets. We’ll provide you with first class training and support to help you be successful.

MAIN DUTIES

1. Make 90+ phone calls per day to qualified prospects with a focus of generating full season and partial season ticket sales
2. Manage relationships of both ticket package accounts you sell as well as inherited accounts
3. Be available to work up to 18+ home games
4. Other duties as assigned

BENCH WARMERS NEED NOT APPLY. WE’RE LOOKING FOR HALL OF FAMERS!

We are working to develop the best ticket sales department in all of sports. Therefore, we will be very selective in who we add to our team. We’re looking for candidates who are competitive, coachable, detail oriented, and who have the desire to climb to the top of the industry. Are you ready to be our next All-Star?

Qualification Requirements: To perform this job successfully, an individual must be able to perform each duty satisfactorily. The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The candidate must have a strong work ethic and a burning desire to build a career in professional sports.

Education and/or experience: Bachelor’s degree (B.A.) from a four-year college or university.

Note: This position works 40 hours per week with compensation consisting of an hourly wage plus commission.  Hours may include evenings, weekends, and holidays.


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Sales & Marketing: Ticket Sales
Inside Sales Representative-Ticket Sales - Portland Timbers (Portland, OR)

Kick off your sports career with the Portland Timbers as the Inside Sales Representative for Ticket Sales.

Selection for the Inside Sales Representative for Ticket Sales will be made based on applicable skills, experience and area(s) of education. Be sure to clearly demonstrate your skills, experience and area(s) of interest in your application.

The Inside Sales Representative position will report directly to the Director, Ticket Sales.  This is a part-time hourly position.

Basic Qualifications:

  • Team player with the ability to handle multiple assignments in a fast paced environment.
  • Excellent verbal communication skills with a friendly and professional telephone manner.
  •   High comfort level making cold calls.
  • Possess enthusiasm and drive.
  • Strong time management and organizational skills.
  • Demonstrated ability to work independently and to self-motivate.
  • Demonstrated flexibility and creative problem solving skills.
  • Have a basic knowledge of computers.

Responsibilities:

  • Generate season ticket, partial plans and group sales for all teams. Sales efforts will be heavily focused on two teams.
  • Contacting existing qualified leads as well as generating new sales leads for season ticket, partial and group purchases.
  • Continuous solicitation of new business.
  • Meet and exceed established sales objectives. 
  • Make a required minimum of 100 outbound sales calls each day with the goal of maximizing all ticket revenue.
  •   Identify business opportunities by establishing professional and personal networks, proactively soliciting and following-up on any sales leads.
  • Work assigned sales, promotional and team events for developing new prospects and referral opportunities during games and outside normal business hours.
  • Provide excellent customer service to all personal and sales staff accounts during the sales effort, as well as during the sales follow-through at the event.
  • Be a leader in customer service, work as a member of a TEAM, and Have Fun!!!
  • Perform other duties and responsibilities as assigned by Vice President of Ticket Sales or Director of Ticket Sales.

Compensation:  $12/hour + commissions for all ticket sales revenue sold. Up to 29 hours per week

About Us: The Portland Timbers enter their seventh season in Major League Soccer (MLS) in 2017. As the league’s 18th team that began competing in MLS in 2011, the Timbers play their home games at Providence Park, an approximately 21,000-seat stadium in downtown Portland. The Timbers, who won their first MLS Cup in 2015, have sold out every league home game since joining MLS, a streak of 100-plus games and counting as the club enters the 2017 MLS season.

Peregrine Sports LLC., is an equal opportunity employer of all protected classes, including veterans and individuals with disabilities.

Note: When you apply for this job online, you will be required to answer the following questions:

1. Describe two of your strengths.
2. Describe a weakness of yours.
3. Do you love to win or hate to lose?
4. Why do you want to work in ticket sales?


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Sales & Marketing: Ticket Sales
Account Executive, Ticket Sales - Portland Timbers (Portland, OR)

Kick off your sports career with the Portland Timbers as the Account Executive for Ticket Sales.

Selection for the Account Executive for Ticket Sales will be made based on applicable skills, experience and area(s) of education. Be sure to clearly demonstrate your skills, experience and area(s) of interest in your application.

The Portland Timbers is looking for a highly self-motivated Account Executive to join our Ticket Sales team. The ideal candidate is a self- starter, diligent with details, has a strong work ethic and is driven by meeting and exceeding aggressive sales objectives. We are looking for someone who is a team player with the ability to handle multiple assignments in a fast-paced environment. If you have a competitive nature and are not afraid of cold calls, this could be the job for you! The Account Executive, Ticket Sales position will report directly to the Director of Ticket Sales. 

Basic Qualifications:

  • 1 year of sales experience required
  • Proficiency in Microsoft Office
  • Excellent verbal and written communication skills

Preferred Qualifications:

  • 1-3 years corporate sales experience preferred. Sports industry a plus
  • Outside sales experience in B2B
  • High comfort level making cold calls
  • Strong time management skills and attention to detail
  • Knowledge of Paciolan and Salesforce systems
  • Has a competitive spirit

Responsibilities:

  • Be responsible for sales for all of our team’s inventory, including:
    • Full Season Tickets
    • Premium Seating
    • Partial Season Plans
    • Group Ticket Packages
    • Corporate Hospitality
    • Team Events
  • Generating sales through cold calling, networking, and appointment setting.
  • Be an ambassador for all of our team’s brands throughout the Oregon and Southwest Washington community.
  • Work with the sales staff to generate new leads and research new ways to sell tickets.
  • Attend outside networking events to further all of our team’s brands and generate new leads.
  • Meet and exceed established sales objectives. 
  • Participate in sales meetings.
  • Learn and become functional in Salesforce CRM and Paciolan ticketing system
  • Provide excellent customer service to all personal and sales staff accounts during the sales effort, as well as during the sales follow-through at the event.
  • Make a required minimum of 60 outbound sales calls per day with the goal of maximizing all ticket revenue for all of our team’s tickets.
  • Will have in-game duties during all of our team’s events and games. 
  • Develop and maintain good-working relationships, which will produce sales throughout the year.
  • Work assigned sales, promotional and team events for developing new prospects and referral opportunities during games and outside normal business hours.
  • Other duties as determined by the Vice President, Ticket Sales and Services or Director, Ticket Sales.

About Us: The Portland Timbers enter their seventh season in Major League Soccer (MLS) in 2017. As the league’s 18th team that began competing in MLS in 2011, the Timbers play their home games at Providence Park, an approximately 21,000-seat stadium in downtown Portland. The Timbers, who won their first MLS Cup in 2015, have sold out every league home game since joining MLS, a streak of 100-plus games and counting as the club enters the 2017 MLS season.

Peregrine Sports LLC., is an equal opportunity employer of all protected classes, including veterans and individuals with disabilities.

Note: When you apply for this job online, you will be required to answer the following questions:

1. Do you have at least one year of sales experience?
2. Describe two of your strengths
3. Describe a weakness of yours
4. Please describe an example of a sales success you’ve had
5. Do you love to win or hate to lose?


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Sales & Marketing: Marketing
Street Team - Portland Timbers (Portland, OR)

Kick off your sports career with the Portland Timbers.
As part of our Street Team with the Portland Timbers you will have the distinct opportunity to be part of our 2017 MLS Season.

Selection will be made based on applicable skills, experience and area(s) of education. Be sure to clearly demonstrate your skills, experience and area(s) of interest in your application.

Job Description: The Portland Timbers are seeking qualified candidates to fill the role of the Timbers Ford Street Team. The street team will represent the organization, team and its partners at various events in the greater Portland area throughout the year.

Street Team Responsibilities:

·         Engage prospective and current fans of the Portland Timbers in a professional and positive manner through various promotions, events and marketing efforts

·         Increase awareness, interest and fan support for the Portland Timbers through the distribution of promotional materials and activities

·         Assist in ticket sales initiatives that contribute to the growth of the Portland Timbers database

·         Assist in generating brand awareness about the Timbers community platform - Stand Together

·         Assist in sponsorship activations outside of Providence Park on game day

·          Provide full operational support (set-up/tear-down) of all promotional materials including tents, tables, a-frames, etc.

Requirements:

·         High degree of professionalism

·         Strong interpersonal and business communication skills

·         Responsible, out-going and enthusiastic team player

·         Ability to work a flexible schedule varying from day, night, and weekend events

·         Passion for soccer is preferred but not required

·         Must be available to work all Timbers home matches

About Us: The Portland Timbers enter their seventh season in Major League Soccer (MLS) in 2017. As the league’s 18th team that began competing in MLS in 2011, the Timbers play their home games at Providence Park, an approximately 21,000-seat stadium in downtown Portland. The Timbers, who won their first MLS Cup in 2015, have sold out every league home game since joining MLS, a streak of 100-plus games and counting as the club enters the 2017 MLS season.

Peregrine Sports LLC., is an equal opportunity employer of all protected classes, including veterans and individuals with disabilities.


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Sales & Marketing: Corporate Sponsor
Account Manager, Corporate Partnerships - Seattle Sounders FC (Seattle, WA)

Job Title:         Account Manager

Department:    Corporate Partnerships

Reports To:     Director, Partnership Marketing

SUMMARY

This position will focus on managing a portfolio of corporate partnership accounts for Seattle Sounders FC. This role requires a strategic-minded individual who is passionate about service, building impactful, objective-focused partnerships, and displays a positive, collaborative attitude that is line with the club’s vision, values, and objectives.  

The Account Manager will act as the lead in all partnership fulfillment duties, including: collaborating with assigned Sounders FC Corporate Partners to develop/implement strategic concepts, fulfill contracted elements, deliver first-class service and create/present timely wrap-ups, etc. Additionally, the Account Manager will work closely with the Sales Team. This includes: collaborating/ideating on creative activation and proposal concepts, preparing/revising partnership presentations, providing research as needed, updating sponsorship elements in inventory spreadsheets, assisting in securing renewals of current partners, etc.

ESSENTIAL DUTIES AND RESPONSIBILITIES

Partnership Marketing Fulfillment

·        Serve as a lead contact for all elements with assigned corporate partners

·        Plan and coordinate activation strategies and calendars for assigned accounts

·        Effectively manage the following core fulfillment responsibilities:

o   Match-day execution (on-site set up, in-game promotions, giveaways, presentations and hospitality)

o   Coordinating media elements (television, radio, print, social and web)

o   Events/promotion execution (retail marketing initiatives and non-game-day/community events and appearances)

o   Partner signage

o   Coordinating tickets, merchandising and hospitality elements

·        Enter and maintain all partner elements in inventory spreadsheets or CRM

·        Create and present wrap-ups as necessary for all assigned partners

·        Proactively develop new ways to establish strong relationships with assigned corporate partner accounts. Anticipate the needs of partners and communicate accordingly.

·        Additional duties as assigned

Partnership Marketing Team

·        Proactively participate in Partnership Marketing team operations (weekly meetings, assisting colleagues with events, promotions, hospitality and shared responsibilities on match days, etc.)

  Corporate Partnership Sales Team Support 

·        Collaborate as needed with Sales Directors regarding objectives, strategy and direction of shared partnerships

·        Assist with providing research or supporting information when applicable, including conceptualizing creative and innovative partnership opportunities

·        Create, operate and/or lead presentations during partner meetings

QUALIFICATIONS

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

·        Able to work independently and prioritize

·        Able to work as part of a team, including project management skills

·        Consistently display a high level of attention to detail and strong organizational skills

·        Demonstrate strong relationship-building skills

·        Able to think strategically, including assessment of long term implications of current choices and decisions

·        Team player who thrives in a collaborative environment

·        Innovative and creative thinker, able to contribute ideas and participate in marketing efforts in the department and across the organization

·        Excellent cultural fit in alignment with the values of the organization. Prior history of community involvement desired

·        Must have strong written and verbal communication skills – including the ability to proactively communicate with clients, co-workers and vendors to manage tight timelines and solve problems

·        Must function at a high level in a fast-paced environment

EDUCATION and/or EXPERIENCE

·        Bachelor’s degree from four-year college or university

·        Must have a minimum of four to five years of related experience in any of the following industries: sponsorships/client services, sports/event marketing, agency or media.

MATHEMATICAL SKILLS

·        Individual must have a command for basic accounting principles to create recaps, manage budgets, etc.

 

PHYSICAL DEMANDS

 The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

·        Employee must be able to set up partner and match day promotional and event programs. Promotional setup often requires banner installation and carrying moderate sized promotional materials.

·        Employee must be able to lift and carry up to 40 pounds

WORK ENVIRONMENT 

This position functions primarily at the Sounders FC office in Seattle, WA.  The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

·        Majority of work is in an office environment

·        Outdoor work is required for occasional partner promotional events

·        Must be able to work a minimum of 40 hours per week and all home Sounders FC match days

·        Vehicle and valid WA state driver license required

EQUAL EMPLOYMENT OPPORTUNITY

Seattle Sounders FC strongly supports equal employment opportunity for all applicants regardless of race, color, religion, sex, gender identity, pregnancy, national origin, ancestry, citizenship, age, marital status, physical disability, mental disability, medical condition, sexual orientation, genetic information, or any other characteristic protected by state or federal law.

In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification document form upon hire.


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Sales & Marketing: Consumer Marketing/Brand Management
Digital Media Manager - Seattle Sounders FC (Seattle, WA)

Job Title:                     Digital Media Manager

Department:                Digital Media

Reports to:                  Senior Manager of Content

SUMMARY:

Seattle Sounders FC is seeking a self-starter who enjoys variety in his or her work, can manage multiple priorities, is able to lead and influence at all levels of the organization and has an insatiable hunger for social media, digital content and soccer. The Digital Media Manager will manage Seattle Sounders FC social media initiatives through planning, implementation and measurement phases. This individual will develop and execute the team’s overall social media strategy and work closely with various departments to support team branding, product sales, strategic messaging and community relations. The Digital Media Manager must possess an advanced working knowledge of social media platforms, metrics, and measurement tools.

In addition, the Digital Media Manager will also be responsible for owning elements of website management, editorial content creation and launching integrated marketing campaigns across all digital channels.

ESSENTIAL DUTIES AND RESPONSIBILITIES include the following.  Other duties may be assigned.  To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

·        Execute day-to-day social media initiatives by developing and posting content on the club’s primary social channels including Facebook, Twitter, Instagram and Snapchat.

·        Oversee the social media budget and help develop a roadmap for the growth of the team’s social media agenda; includes creating and maintaining a social media calendar for short-term initiatives and long-term brand campaigns.

·        Develop compelling social programs in coordination with marketing, digital, community outreach and corporate partnership groups to expand team’s reach across key channels.

·        Ensure innovation is at the center of all activities, leading the organization to be forward- thinking, early adopters of new platforms, technologies and products

·        Identify and build new revenue streams via partnerships and/or new social models for potential sponsorship.

·        Drive, manage and execute social media campaigns with official broadcast partners.

·        Monitor and engage communication with fans across all social media platforms in real time.

·        Provide real time coverage of live team events and functions.

·        Manage and maintain the monitoring and analytics systems to track social media engagement and results, and create social media reports for senior management.

·        Analyze, review and report on effectiveness of campaigns to maximize results.

·        Perform industry and competitive analysis to highlight underlying trends and competitive dynamics surrounding soccer and social media.

·        As directed by the Senior Manager of Content, provide features and the majority of news-related content for SoundersFC.com.

·        Assist with the backend management of SoundersFC.com including posting articles and videos, creating web pages, and more.

·        Assist with content marketing idea generation to extend the club’s brand, increase consumption metrics and grow the fan base

·        Assist in copy editing submissions from contributing staff and freelance writers, including Matchdays and S2 Matchdays.

QUALIFICATIONS:

·        Bachelor’s degree (BA/BS) from accredited four-year college or university preferably in Business, Marketing, Advertising, or Communications.

·        Minimum of 3-5 years’ experience in Digital Media including responsibilities encompassing:

3+ years’ experience in social media.

2+ years’ experience managing, designing or developing content for high trafficked web property.

2+ years of relevant writing or reporting experience, ideally in major college or professional sports, preferably soccer.

·        Passion and deep knowledge about the social media landscape - demonstrated thought leadership in the space a plus

·        Proficiency in MS Word, Adobe Creative Suite [Photoshop] and proven experience with a CMS and HTML 5 required.

·        Proven track record of leveraging social to successfully drive organizational objectives.

·        Demonstrated ability to develop and implement strategy for integrated content.

·        Significant experience leveraging metrics to drive program improvements.

·        In-depth knowledge of social media best practices, tools and trends.

·        Thinks creatively and develops innovative digital strategies to increase page views and engagement.

·        Self-starter who works well both as an individual and within a team environment.

·        Must be able to collaborate with various departments with vested social media interest.

·        Project a professional image in all interactions including with team, fans, and corporate partners.

·        Has a track record of early technology adoption with an interest in social technologies.

·        Flexible and adaptable work schedule for changing business demands including nights, weekends and some out of market travel.

·        Outstanding writing and editing skills with a passion for flawless execution.

·        Passionate about working in soccer and sports and understands the North American soccer scene.

·        Ability to organize, prioritize, work well under pressure with multiple assignments; meet tight deadlines and multi-task.

·        Proven ability to collaborate with account teams, creative agencies, vendors and clients.

·        Willingness to work flexible hours, including but not limited to evenings, weekends, holidays and travel to road games.

·        Understanding of the game of soccer, MLS and Seattle Sounders FC

·        Excellent cultural fit with the values of the organization, with a prior history of community involvement desired

 

MATCH DAY RESPONSIBILITIES?

·        This role is expected to work all Sounders FC matches, with some travel required throughout the course of the season

·        Lead execution of content on all social channels

·        Matchday oversight of CMS, content contributors and social feeds surrounding game-specific happenings

·        Ensure quality control of corporate partner-sponsored digital and social assets throughout matchday

·        Ability to draft time-sensitive digital and social content as needed

·        Assist with creative strategy and manage execution for social media programs and campaigns

 

 WORK ENVIRONMENT

This position functions primarily at the Sounders FC office in Seattle, WA. Employee will be required to drive to off-site meetings and other functions. Must have reliable means of transportation. Given the nature of the Sounders’ business, employee must be able to work some evenings, weekends, and holidays, including all Sounders match days.

EQUAL EMPLOYMENT OPPORTUNITY

Seattle Sounders FC strongly supports equal employment opportunity for all applicants regardless of race, color, religion, sex, gender identity, pregnancy, national origin, ancestry, citizenship, age, marital status, physical disability, mental disability, medical condition, sexual orientation, genetic information, or any other characteristic protected by state or federal law.

In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification document form upon hire.


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Sales & Marketing: Graphic Design/Creative Services
Graphic Designer - Seattle Sounders FC (Seattle, WA)

Job Title: Graphic Designer                             

Department:  Marketing

Reports To: Senior Graphic Designer

 

SUMMARY:

The individual who fills the role of Graphic Designer will be charged with bringing the Seattle Sounders FC visual identity to life across a wide variety of channels, ensuring consistency of the club’s brand. This individual will be tasked with executing creative design for internal departments, external agency partners, and corporate partners, among others. The ideal candidate will focus on solving problems for the benefit of the club and be imaginative in thinking, collaborative in process, and innovative in approach.

ESSENTIAL DUTIES AND RESPONSIBILITIES include the following.  Other duties may be assigned.

-        Assist with planning and creation for all design initiatives, including marketing materials, advertising campaigns, digital and social, logo development, in-stadium signage, and corporate partnership assets, among others

-        Manage design projects from creative brief to finished output

-        Produce work that ensures brand consistency and efficient project lifecycles

-        Assist in the development of advertising and marketing campaigns

-        Create visual identities for both internal and corporate partner events and programs

-        Assist in reviewing and approving design assets submitted by corporate partners

-        Manage internal and external use of logos to ensure brand integrity

-        Assist Senior Graphic Designer in providing art direction for photographers, agencies, and vendors

-        Prepare images for print through color correction and photo retouching

-        Contribute to the marketing team’s overall strategy and success in team meetings, cross-department meetings, etc.

-        Execute various tasks on matchdays and support club initiatives and special projects as needed, including special events

-        Assist with real-time creation of graphics and GIFs for coverage of the first team’s matches

-        Provide creative thinking to help solve business problems for a variety of stakeholders

-        Other duties as assigned

 

QUALIFICATIONS:

-        Bachelor’s degree (BA/BS) preferably in graphic design

-        Minimum four (4) years relevant work experience, preferably in sports marketing

-        Proficient knowledge of Adobe Creative Suite and Microsoft Office

-        Portfolio must demonstrate a good eye for composition, creativity, color and legibility  

-        Willingness to work flexible hours, including nights and weekends when needed

-        Well organized with ability to manage multiple projects under tight deadlines

-        Demonstrated experience with marketing professional sports teams/intercollegiate athletics programs

-        Experience in art direction including an ability to provide succinct creative feedback

-        Demonstrated experience in print design with layout for sales and marketing collateral

-        Demonstrated experience in web design with layout for email, web and social media graphics

-        Desired experience in photography both in shooting imagery and providing shot list direction

-        A team player who thrives in a collaborative environment, with proven ability to interact and brainstorm concepts within a team setting

-        Innovative thinker, able to contribute ideas and participate in marketing efforts in the department and across the organization

-        Willingness to receive creative and constructive criticism in order to produce a high quality product

-        Great communicator, professional in presentation and able to work with multiple stakeholders and personalities

-        A good understanding of print production processes

-        Good problem-solving and organizational skills

-        Solid writing/proofing skills a plus

-        Strong typography skills

-        Excellent cultural fit with the values of the organization, with a prior history of community involvement desired

PREFERRED QUALIFICATIONS:

-        Experience creating motion graphics, specifically in Adobe After Effects or Photoshop

-        Demonstrated ability and hands on experience with web applications and programming languages such as HTML, CSS, Javascript, jQuery and API’s

-        Solid understanding of responsive web development and device limitations

-        Demonstrated ability to convert Photoshop/Illustrator designs to HTML/CSS

-        Solid understanding of practical benefits and limitations of Internet technologies (Flash, Javascript, CSS, video)

-        Experience working within a responsive web environment and how to create a fluid design across breakpoints

-        Copywriting experience

-        Broad working knowledge of soccer and familiarity with Major League Soccer

 

WORK ENVIRONMENT

This position functions primarily at the Sounders FC office in Seattle, WA. Employee will be required to drive to off-site meetings and other functions. Must have reliable means of transportation. Given the nature of the Sounders’ business, employee must be able to work some evenings, weekends, and holidays, including all Sounders match days.

EQUAL EMPLOYMENT OPPORTUNITY

Seattle Sounders FC strongly supports equal employment opportunity for all applicants regardless of race, color, religion, sex, gender identity, pregnancy, national origin, ancestry, citizenship, age, marital status, physical disability, mental disability, medical condition, sexual orientation, genetic information, or any other characteristic protected by state or federal law.

In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification document form upon hire.


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Sales & Marketing: Ticket Sales
Group Experience Consultant (Group Sales) - Seattle Sounders FC (Seattle, WA)

Job Title:  Group Experience Consultant       

Department:  Ticket Sales & Service   

Reports To: Manager of Group Experiences

                              

Summary

Seattle Sounders FC are searching for a self-driven and motivated individual to join our group sales team. The ideal candidate is competitive and motivated to exceed all ticket sales and renewal goals presented by management. We are looking for a team member who strives to be the best and is committed to the long term growth of the ticket base of Sounders FC.

Responsible for generating revenue by identifying new business prospects and selling all ticket products. Responsible for the service, support and maintenance of assigned customer accounts and meeting all pre-determined individual and department sales and service performance goals.

ESSENTIAL DUTIES AND RESPONSIBILITIES include the following.  Other duties may be assigned.

·   Meet established sales objectives by executing sales calls and presentations promoting group ticket products.

·   Identify ticket sales opportunities by establishing professional and personal networks.

·   Develop relationships with current and potential group ticket customers.

·   Responsible for servicing and up-selling group ticket products.

·   Assist suite department by selling single game suite inventory.

·   Handle inbound calls and provide necessary information to convert into sales or assist in service issues.

·   Lead sales presentations or tours to potential clients.

·   Maintain an accurate database of your customers and document all touch points with your clients.

·   Provide customer service to handle and resolve customer complaints.

·   Handle group ticket renewal process.

·   Oversee large corporate sales initiatives as assigned.

·   Meet or exceed sales goals as set by supervisor.

·   Attend and provide service at match days and other special events that include night and weekend work.

 

QUALIFICATIONS

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

·   Advanced oral and written communication skills.

·   Ability to speak in a professional manner via telephone or in person with guests, visitors, and fans.

·   Knowledge of Ticketmaster systems, and Microsoft Dynamics CRM.

·   Demonstrated work experience in a professional sports or college athletics environment, including involvement with high-profile events.

·   Understanding of basic accounting principles.

·   Proficient in basic software programs (Word, Power Point, Excel, etc).

·   Ability to prospect new customers and create self-generated leads.

·   Ability to work evenings and weekends as needed.

·   Ability to attend all home games (evenings and weekend hours and possibly holidays).

·   Excellent time-management skills and attention to detail.

·   Fantastic, dynamic interpersonal skills and approachable personality.

·   A team player who thrives in a collaborative environment.

·   An innovative and creative thinker who is not constrained by conventional thinking or established approaches.

EDUCATION AND EXPERIENCE

·        Bachelor’s degree (BA/BS) from accredited four-year college or university required (sales/marketing focus preferred).

·        Knowledge of Archtics ticketing system.

·        Prior use of Microsoft Dynamics CRM.

·        One or more years of experience in sports ticket sales.

·        Bilingual or multi-lingual skills a plus

WORK ENVIRONMENT

This position functions primarily at the Sounders FC office in Seattle, WA. Employee will be required to occasionally drive to off-site meetings and other functions. Must have reliable means of transportation. Given the nature of the Sounders’ business, employee must be able to work during some evenings and weekends, including all Sounders match days.

EQUAL EMPLOYMENT OPPORTUNITY

Seattle Sounders FC strongly supports equal employment opportunity for all applicants regardless of race, color, religion, sex, gender identity, pregnancy, national origin, ancestry, citizenship, age, marital status, physical disability, mental disability, medical condition, sexual orientation, genetic information, or any other characteristic protected by state or federal law.

In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification document form upon hire.

Note: When you apply for this job online, you will be required to answer the following questions:

1. Do you have at least 1 year of prior sales experience?
2. Do you have experience cultivating your own leads? If yes, please explain.
3. Have you previously used Archtics ticket system?
4. Are you familiar with Microsoft Dynamics CRM database system?
5. What are your salary expectations for this job?


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Sales & Marketing: Ticket Sales
New Membership Consultant (Ticket Sales) - Seattle Sounders FC (Seattle, WA)

Job Title:  New Membership Consultant

Department:  Ticket Sales & Service    

Reports To: Director of Ticket Sales

FLSA Status: Non-Exempt, Hourly

SUMMARY

Seattle Sounders FC are searching for a self-driven and motivated individual to join our New Membership sales team. The ideal candidate is competitive and motivated to meet and exceed all sales revenue goals.  We are looking for a well-rounded team member who strives to be the best and is committed to long-term professional growth within the Sounders organization.  This individual will be responsible for generating new revenue through selling a complete menu of Sounders ticket products.  They will also be responsible for the maintaining a high level of service standards with each newly acquired account.

 

ESSENTIAL DUTIES AND RESPONSIBILITIES include the following.  Other duties may be assigned.

  • Meet established sales objectives by executing sales calls and presentations promoting ticket products
  • Identify business opportunities by establishing professional and personal networks
  • Develop relationships with full season and partial season ticket members
  • Responsible for servicing and up-selling all ticket products
  • Sell all products including: full seasons, partial plans, groups and premium
  • Handle inbound calls and provide necessary information to convert into sales or assist in service issues
  • Lead sales presentations or tours to potential clients
  • Maintain an accurate database of your customers and document all touch points with your clients
  • Provide customer service to handle and resolve customer inquiries and needs
  • Handle first year season ticket member upgrade and renewal process
  • Oversee large corporate sales initiatives as assigned
  • Meet or exceed sales goals as set by supervisor
  • Attend and provide service at all match days and other special events that include night and weekend work

 

QUALIFICATIONS

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

  • Bachelor’s degree (BA/BS) or 2 years of sales experience required
  • Advanced oral and written communication skills
  • Ability to speak in a professional manner via telephone or in person with guests, visitors, and fans
  • Archtics and Microsoft CRM knowledge preferred
  • Proficient in basic software programs (Word, Power Point, Excel, etc.)
  • Ability to work evenings and weekends as needed
  • Ability to attend home matches as needed (evenings and weekend hours and possibly holidays)
  • Excellent time-management skills and attention to detail
  • Fantastic, dynamic interpersonal skills and approachable personality
  • Innovative, considerate, ambitious, open-minded
  • A team player who thrives in a collaborative environment
  • Passion for sales
  • Excellent cultural fit with the values of the organization, plus a prior history of community involvement desired

WORK ENVIRONMENT

This position functions primarily at the Sounders FC office in Seattle, WA.  Must have reliable means of transportation. Given the nature of the Sounders’ business, employee must be able to work during some evenings and weekends, including Sounders match days when needed.

EQUAL EMPLOYMENT OPPORTUNITY

Seattle Sounders FC strongly supports equal employment opportunity for all applicants regardless of race, color, religion, sex, gender identity, pregnancy, national origin, ancestry, citizenship, age, marital status, physical disability, mental disability, medical condition, sexual orientation, genetic information, or any other characteristic protected by state or federal law.

Note: When you apply for this job online, you will be required to answer the following questions:

1. Do you have at least 1 year of prior sales experience?
2. Do you have experience cultivating your own leads? If yes, please explain.
3. Have you previously used Archtics ticket system?
4. Are you familiar with Microsoft Dynamics CRM database system?
5. What are your salary expectations for this job?


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Sales & Marketing: Ticket Sales
New Membership Associate (Sounders FC Sales Academy) - Seattle Sounders FC (Seattle, WA)

Job Title:  New Membership Associate (Sounders FC Sales Academy)  

Department:  Ticket Sales & Service    

Reports To: Manager of Ticket Sales

FLSA Status: Non-Exempt, Hourly

 

SUMMARY

Seattle Sounders FC are searching for self-driven and motivated individuals to join our Sounders FC Sales Academy. The ideal candidate is passionate about sales and motivated to exceed all ticket sales goals.  We are looking for team members who strive to be the best and are committed to the long term growth of the ticket base of Sounders FC.  As a New Membership Associate you will be considered a full-time temporary employee with the ability to work up to 40 hours per week.

New Membership Associates will be evaluated on a regular basis throughout the year, and only those Reps who continue to exceed performance expectations will be permitted to stay in the program. New Membership Associates will sell our full menu of ticket offerings including season tickets, group tickets and partial plans. New Membership Associates will be expected to make a minimum of 100 cold calls daily to businesses, individuals and past ticket buyers.  

 

ESSENTIAL DUTIES AND RESPONSIBILITIES include the following.  Other duties may be assigned.

·   Exceed established sales objectives

·   Handle a high level of sales activity, including a minimum of 100 outbound sales calls per day.

·   Identify business opportunities by establishing professional and personal networks.

·   Maintain an accurate database of your customers and document all touch points with your clients.

·   Provide outstanding customer service

 

QUALIFICATIONS

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions

·    Bachelor’s degree (BA/BS) or 2 years of sales experience required

·    Advanced oral and written communication skills

·    Ability to speak in a professional manner via telephone or in person with guests, visitors, and fans

·    Archtics and Microsoft CRM knowledge preferred

·    Proficient in basic software programs (Word, Power Point, Excel, etc.)

·    Ability to work evenings and weekends as needed

·    Ability to attend home matches as needed (evenings and weekend hours and possibly holidays)

·    Excellent time-management skills and attention to detail

·    Fantastic, dynamic interpersonal skills and approachable personality

·    A team player who thrives in a collaborative environment.

·    Innovative, ambitious and creative thinker

·    Passion for sales

·    Excellent cultural fit with the values of the organization, with a prior history of community involvement desired.

 

WORK ENVIRONMENT

This position functions primarily at the Sounders FC office in Seattle, WA.  Must have reliable means of transportation. Given the nature of the Sounders’ business, employee must be able to work during some evenings and weekends, including Sounders match days when needed.

EQUAL EMPLOYMENT OPPORTUNITY

Seattle Sounders FC strongly supports equal employment opportunity for all applicants regardless of race, color, religion, sex, gender identity, pregnancy, national origin, ancestry, citizenship, age, marital status, physical disability, mental disability, medical condition, sexual orientation, genetic information, or any other characteristic protected by state or federal law.

In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification document form upon hire.


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Sales & Marketing: Ticket Operations
Box Office Assistant (Part Time) - Seattle Sounders FC (Seattle, WA)

Job Title: Part Time Box Office Assistant        

Department:  Ticket Operations

Reports To: Ticket Operations Manager

Status: Part-time, seasonal, match days only

 

SUMMARY

Seattle Sounders FC is looking for a Part-Time Box Office Assistant to handle day-of-game Ticket Operations setup, service, and sales for the 2017 Sounders FC and S2 season. The part-time box office assistant is an excellent learning opportunity within the sports industry that will be an integral part of all Sounders FC and S2 home matches. Sounders FC matches are played at CenturyLink Field and their USL affiliate, S2, plays their matches at Starfire Stadium in Tukwila, WA. This individual will be responsible for assisting in setting up the box office for both teams on matchday, troubleshooting any ticket issues and selling tickets.

ESSENTIAL DUTIES AND RESPONSIBILITIES

·        Assist Ticket Operations Manager with Box Office and Will Call setup and teardown on matchdays

·        Be an energetic Sounders FC ambassador, knowledgeable of ticket prices, game schedules, ticket package offerings, ticket policies and procedures

·        Provide all guests a positive first impression of Sounders FC by offering superior, individualized guest service

·        Accurately operate Ticketmaster Archtics and Host and mobile ticketing systems

·        Problem solve and troubleshoot any ticket issues that may arise including lost, stolen or damaged tickets

·        Process walk up ticket sales and will call requests in a friendly, professional manner

·        Answer box office telephone and respond to customer questions regarding events, ticket operations, and assist patrons in finding seat locations on seating diagrams

·        Communicate positively with guests to establish their needs efficiently and courteously

QUALIFICATIONS 

·        High school diploma or GED

·        1 or more years of Ticket Operations experience and/or training

·        Knowledge of, and passion for, Seattle Sounders FC and soccer

·        Thrives in a collaborative, fast-paced environment.

·         Proficient in Ticketmaster Host, Archtics, and Access Manager ticketing platforms

·        Must be professional and exhibit excellent judgment

·        Must be available to work all Sounders FC and S2 home match days (requires nights and weekends)

·        Must have strong verbal communication and interpersonal skills.

·        Proficient in cash handling: Capable of balancing all cash and check transactions to submit to Ticket Operations Manager at the conclusion of each match.

·        Ability to work effectively under pressure and handle large crowds in a friendly, professional manner

·        Demonstrate exceptional skills in customer relations, communications and problem solving

·        Candidates must be local to the Seattle area and have a reliable form of transportation

 

PHYSICAL DEMANDS

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

EQUAL EMPLOYMENT OPPORTUNITY

Seattle Sounders FC strongly supports equal employment opportunity for all applicants regardless of race, color, religion, sex, gender identity, pregnancy, national origin, ancestry, citizenship, age, marital status, physical disability, mental disability, medical condition, sexual orientation, genetic information, or any other characteristic protected by state or federal law.

In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification document form upon hire.


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Sales & Marketing: Ticket Sales
Night Sales Academy Associate - Sporting Kansas City (Kansas City, MO)

Position Summary

Sporting Kansas City’s Night Sales Academy Associate will hold a temporary position within the company, with an emphasis on training and gathering practical experience in sales and service operations for a professional sports organization.  The Night Sales Academy Associate will gain hands-on experience, while collaborating in an environment full of learning opportunities designed to help all associates evolve their capabilities, challenge their strengths and reach their fullest potential. Top revenue generators in the Night Sales Academy may receive an opportunity for a full-time position at the end of the program.

Essential Functions

  • Hourly pay and commission on ticket packages sold
  • Actively selling Sporting KC ticket packages
  • 9-Week Sales Training Program, three nights a week, beginning April 11, 2017
  • Use strategic telemarketing to contact potential clients.
  • Build trust and a professional business relationship with all clients.
  • Sell ticket plans including, but not limited to, single games, season tickets, partial plans and group tickets to consumers.
  • Consistently touch base with clients to pass along relevant information in order to convert them into ticket buyers.
  • Educate clients about potential ticket upgrades with the ultimate goal of increasing revenue.
  • Develop and plan group events to create a unique experience for a group.
  • Reach out to clients after game day to ensure they had the best possible fan experience.
  • Show empathy to clients who may be upset, making sure to turn tragic moments into magic moments.
  • Represent Sporting Kansas City and its related affiliates in a professional manner at all times.
  • Perform other related tasks as assigned.

Personal Attributes

  • Strong organizational, communications and interpersonal skills.
  • Ability to  organize work effectively, conceptualize and prioritize objectives and exercise independent judgment based on an understanding of organizational policies and activities.
  • Self-motivating personality, eager to succeed and increase revenue.
  • Confidence, tact and persuasive manner.
  • High stamina and ability to handle pressure.
  • Ability to handle multiple tasks in a fast paced environment with exceptional time management.
  • Approachable and diplomatic.
  • Professional appearance and demeanor.
  • Enthusiastic, energetic and imaginative.
  • Practice regular and prompt attendance.

Skills and Experience

  • Pursuing an undergraduate degree in Sports Marketing and management, Business, Communications or other related field required
  • Demonstrated understanding and application of effective selling strategies and techniques, or open to learning.
  • Awareness of sports industry development.
  • Demonstrated excellent written and verbal communication skills.
  • Proficient in the Microsoft Office Suite, including Outlook, Word, Excel, PowerPoint and Calendar.

Note: When you apply for this job online, you will be required to answer the following questions:

1. Do you have access to reliable transportation?


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