MLS Jobs


Current available jobs in Sales & Marketing:


» Social Media Coordinator – Atlanta United FC - Atlanta United FC - First Team (Atlanta, GA)
» 50/50 Raffle Seller - Chicago Fire Foundation - Chicago Fire Soccer Club (Bridgeview, IL)
» Inside Sales Representative - Columbus Crew SC (Columbus, OH)
» Grassroots Marketing Team - Columbus Crew SC (Columbus, OH)
» Event Day Ticketing Services - Columbus Crew SC (Columbus, OH)
» Account Executive, Membership Sales - D.C. United (Washington DC, DC)
» FC Dallas Foundation 50/50 Raffle Sales Associate - FC Dallas (Frisco, TX)
» Sales Coordinator - Houston Dynamo (Houston, TX)
» Account Executive, Group Sales - LA Galaxy (Carson, CA)
» Account Executive, Group Sales - Spanish Speaking ONLY - LA Galaxy (Carson, CA)
» Database Marketing Coordinator - LA Galaxy (Carson, CA)
» Community Relations Part-Time Associate - LA Galaxy (Carson, CA)
» Sales Coordinator - LA Galaxy (Carson, CA)
» Account Executive, Season Ticket Sales - Los Angeles Galaxy (Carson, CA)
» Coordinator, Property and Commercial Development - Major League Soccer (New York, NY)
» Manager, Insights & Analytics - Major League Soccer (New York, NY)
» Coordinator, Digital Club Services - Major League Soccer (New York, NY)
» Senior Graphic Designer - Major League Soccer (New York, NY)
» Cultural Liaison - Minnesota United FC (Golden Valley, MN)
» Event Lead - Minnesota United FC (Golden Valley, MN)
» Brand Ambassador - Minnesota United FC (Golden Valley, MN)
» Box Office Supervisor - Minnesota United FC (Golden Valley, MN)
» Box Office Associate - Minnesota United FC (Golden Valley, MN)
» Hospitality and Partnership Services Representative - Minnesota United FC (Golden Valley, MN)
» Events and Hospitality Manager - Minnesota United FC (Golden Valley, MN)
» Account Executive - Minnesota United FC (Golden Valley, MN)
» New Business Development Representative - Minnesota United FC (Golden Valley, MN)
» College Ambassador - Minnesota United FC (Golden Valley, MN)
» Corporate Sales Manager - Minnesota United FC (Golden Valley, MN)
» Bilingual Account Executive - Minnesota United FC (Golden Valley, MN)
» Sales Trainee - Session XXV - MLS National Sales Center (Minneapolis, MN)
» Sales Trainee - Session XXIV - MLS National Sales Center (Minneapolis, MN)
» Corporate Partnerships Manager - New England Revolution (Foxboro, MA)
» College Ambassador - New England Revolution (Foxborough, MA)
» Grassroots Marketing Representative - New England Revolution (Foxboro, MA)
» Team Mascot - New England Revolution (Foxborough, MA)
» Account Executive Group Sales - New England Revolution (Foxborough, MA)
» Partnership Marketing Manager - New York City FC (New York, NY)
» Jr. Graphic Designer - New York City FC (New York, NY)
» Sales Associate - New York City FC (New York, NY)
» Account Executive - New York City FC (New York, NY)
» Event Marketing Manager - New York Red Bulls (Harrison, NJ)
» Game Day Fan Services Staff- Part-Time - New York Red Bulls (Harrison, NJ)
» Fan Ambassador-Part-Time - New York Red Bulls (Harrison, NJ)
» Ticket Sales Representative - New York Red Bulls (Harrison, NJ)
» Box Office Rep - New York Red Bulls (Harrison, NJ)
» Inside Sales Consultant-Part-time - New York Red Bulls (Harrison, NJ)
» Fan Ambassador - Orlando City Soccer Club (Orlando, FL)
» Manager, Philadelphia Union Foundation & Community Relations - Philadelphia Union (Chester, PA)
» Game Day - 5050 Raffle Ticket Seller - Philadelphia Union (Chester, PA)
» Premium Sales - Senior Account Executive or Account Executive - Philadelphia Union (Chester, PA)
» Community Relations Coordinator - Portland Timbers (Portland, OR)
» Group Sales Account Executive - Red Bull New York (Harrison, NJ)
» Group Sales Representative - Red Bull New York (Harrison, NJ)
» Box Office Attendant - San Jose Earthquakes (San Jose, CA)
» Avaya Stadium Event Sales - San Jose Earthquakes (San Jose, CA)
» Account Executive, Corporate Sales - San Jose Earthquakes (San Jose, CA)
» Assistant, Creative Services - San Jose Earthquakes (San Jose, CA)
» Manager, Inside Sales - San Jose Earthquakes (Santa Clara, CA)
» Earthquakes Brand Ambassador - San Jose Earthquakes (San Jose, CA)
» Senior Manager / Manager of Suites & Premium Sales - Seattle Sounders FC (Seattle, WA)
» Senior Manager / Manager of Content - Seattle Sounders FC (Seattle, WA)
» Fan Experience Ambassador (Part Time) - Seattle Sounders FC (Seattle, WA)
» Membership Engagement Representative - Seattle Sounders FC (Seattle, WA)
» Account Manager, Corporate Partnerships - Seattle Sounders FC (Seattle, WA)
» 2017 Sounders FC Street Team - Seattle Sounders FC (Seattle, WA)
» Sales Associate, Swope Park Rangers USL - Sporting Kansas City (Kansas City, MO)
» Non-Profit Coordinator, Legends - Children's Mercy Park - Sporting Kansas City (Kansas City, KS)
» Marketing Strategist - Sporting Kansas City (Kansas City, MO)


Sales & Marketing: Graphic Design/Creative Services
Social Media Coordinator – Atlanta United FC - Atlanta United FC - First Team (Atlanta, GA)

Atlanta United brings Major League Soccer to the Southeast as the league's 22nd franchise.  The club's avid fan base has already set records in fan participation for the 2017 inaugural season.  The first sports team to play in the state-of-the-art Mercedes-Benz Stadium currently under construction downtown, Atlanta United is owned by one the city's most influential businessmen and philanthropists, Arthur M. Blank, and is led by club President Darren Eales.

Position Summary

As part of the AMBSE Media Group, the Atlanta United Social Media Coordinator will assist with all aspects of the club’s social media efforts on a day-to-day basis – including content creation, community management, 1:1 fan engagement, and strategic plan development and implementation.

This position will proactively lead, create and manage content on Atlanta United social platforms. He/she will collaborate with and partner across all relevant departments including content production, digital / web, video services, photography, marketing, sponsorships, community relations and agencies to deliver and execute successful social tactics that align with Atlanta United’s overall digital media strategy.

Roles and Responsibilities

  • Assist in creating innovative, entertaining content (including but not limited to Facebook posts, Tweets, GIFs, Snaps, images and short format videos) to engage consumers across social channels while maintaining Falcons brand voice
  • Assist in building and aligning content strategy, team coverage, team communications, marketing partnerships, stadium news and events, and sponsored posts on across all social media platforms
  • Provide coverage for both home and away Atlanta United games (may require some travel)
  • Help build and manage both long and short term social editorial calendar
  • Drive integrated content ideation from concept to completion across all platforms
  • Together with the Atlanta United social / digital team, this position is responsible for aggressively increasing overall KPI metrics across social platforms
  • Collaborate with the sponsorship and marketing teams to create engaging and valuable partnership inventory and brand integration opportunities
  • Ensure integration with all Atlanta United departments, as well as other communications, marketing and community relations leaders across the Blank Family of Businesses
  • Monitor best practices and trends in organic and branded social media, effectively communicate relevant news and opportunities to internal teams

Qualifications and Education Requirements

  • Bachelor’s degree required
  • 1-2 years' experience across multiple digital and social media functions including strategy, digital marketing, web-development and/or a related field within high-paced, demanding professional setting
  • Agency experience acceptable

Required Skills

  • Demonstrated experience driving consumer / fan engagement across multiple social channels
  • Strong writing and editing skills
  • Experience with professional or collegiate sports is recommended

Note: This position was originally posted on the Atlanta Falcons employment site. To ensure that your application is considered for this position, please click here to apply for this job on the Atlanta Falcons employment site.

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Sales & Marketing: Fundraising/Major Gifts
50/50 Raffle Seller - Chicago Fire Foundation - Chicago Fire Soccer Club (Bridgeview, IL)

 POSITION TITLE: 50/50 Raffle Seller

DEPARTMENT: Chicago Fire Foundation

REPORTS TO: Events and Development Coordinator, Chicago Fire Foundation

The Chicago Fire's goal on the field is to play hard and win. Its goal off the field is to contribute to the quality of life in Chicago and its surrounding communities. Through the Chicago Fire Foundation, the Fire is able to give back by developing programs that reach out to Chicagoland's community. Must be able to attend orientation on March 4, 2017.

POSITION SUMMARY:
The Chicago Fire Foundation is looking for high-energy, motivated sellers to join our 50/50 raffle sales team for the 2017 season.

JOB DESCRIPTION:

·         Sell 50/50 raffle tickets in an enthusiastic manner

·         Actively approach fans pre-game and in-game to explain the details of the 50/50 raffle program

·         Utilize portable electronic tablets and printers for the sale of tickets

·         Accurately handle all transactions and distribution of tickets

·         Answer fan questions regarding raffle program, as well as basic TOYOTA PARK and Chicago Fire     information

·         Understand the mission of the Chicago Fire Foundation

·         Represent the Club and Foundation as brand ambassadors

·         Time Requirement: Arrive 90 minutes before game time. Shift ends during the second half.

QUALIFICATIONS

·         Must be 18+ years old

·         Must have reliable transportation to TOYOTA PARK

·         Must be prompt and arrive to games on time

·         Must be a responsible, motivated individual with a competitive spirit

·         Must have superior customer service skills

·         Must demonstrate enthusiasm and passion for the Chicago Fire

·         Must be able to take and follow directions well

·         Must be able to work a minimum of 10 Chicago Fire home matches (March-October)

·         Prior customer service or sales experience is a plus

·         Candidates must be willing to work nights and weekends


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Sales & Marketing: Ticket Sales
Inside Sales Representative - Columbus Crew SC (Columbus, OH)

Columbus Crew SC Overview

Columbus Crew SC (Soccer Club) is the first club in Major League Soccer and in 2015, Crew SC was crowned MLS Eastern Conference Champions in the organization’s 20th season. Owned and operated by Precourt Sports Ventures (PSV), it won its first MLS Cup championship in 2008 and also won the 2002 Lamar Hunt U.S. Open Cup as well as MLS Supporters’ Shield titles in 2004, 2008 and 2009. The 2017 campaign is the Black & Gold’s 19th season at historic MAPFRE Stadium -- the first soccer-specific stadium in the United States – where the club set single-season sellout records and hosted the 2015 MLS Cup. The club was purchased by PSV on July 29, 2013 as part of the privately held investment and management firm’s sports and entertainment business enterprise.

Description

Columbus Crew SC is committed to developing future sales professionals and leaders in our organization and the sports industry. Crew SC is seeking Sales Representatives to join our Inside Sales Department. The opportunity includes initial training and on-going support from successful professionals in the industry and potential for advancement.

If you are interested in beginning a career in Major League Sports, have a willingness to learn and drive to excel, we can provide a solid foundation of skills that can lead to success within the Club and beyond.

Essential Duties & Responsibilities

  • Responsible for selling season memberships, partial plans, group outing ticket packages, suites, and premium hospitality to corporations and the general public
  • Meet or exceed monthly or yearly sales goals
  • Attend weekly sales meetings and training sessions
  • Develop and implement effective sales techniques by applying sales and service best practices, networking, prospecting, referral gathering, and personal database management
  • Build relationships to grow account base through repeat business and referrals
  • Conduct in-office appointments at MAPFRE Stadium as well as out of office appointments to increase new business opportunities
  • Positively contribute to the overall culture of the sales team through continued relationships with all team members
  • Provide excellent customer service to existing and new clients and supporters

 Required skills, experience & abilities

  • Undergraduate degree required
  • Sales experience preferred
  • Proficient in Microsoft Suite including PowerPoint, Word and Excel
  • Ability to communicate effectively with a diverse population, including strong written and verbal communication skills.
  • High attention to detail
  • Able to work independently and take initiative
  • Able to work some evenings, weekends and holidays

Applicants may be invited to attend Columbus Crew CS’s Sales Training and Job Forum. This forum offers you a chance to learn high-level ticket sales techniques, as well as showcase your abilities in an innovative training and interview experience. Led by Crew SC’s own sales and marketing executives, participants will leave with a more in-depth knowledge of what it takes to be successful in professional sports. Participants who demonstrate exceptional ability may also leave with a job offer from the Columbus Crew SC’s Inside Sales Team. The forum is a great way to start or advance your career in sports.


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Sales & Marketing: Promotions
Grassroots Marketing Team - Columbus Crew SC (Columbus, OH)

Columbus Crew SC Overview

Columbus Crew SC (Soccer Club) is the first club in Major League Soccer and in 2015, Crew SC was crowned MLS Eastern Conference Champions in the organization’s 20th season. Owned and operated by Precourt Sports Ventures (PSV), it won its first MLS Cup championship in 2008 and also won the 2002 Lamar Hunt U.S. Open Cup as well as MLS Supporters’ Shield titles in 2004, 2008 and 2009. The 2017 campaign is the Black & Gold’s 19th season at historic MAPFRE Stadium -- the first soccer-specific stadium in the United States – where the club set single-season sellout records and hosted the 2015 MLS Cup. The club was purchased by PSV on July 29, 2013 as part of the privately held investment and management firm’s sports and entertainment business enterprise.

Description

Columbus Crew SC is searching for part-time seasonal Grassroots Marketing Team members for the 2017 season for brand expansion & data collection via community event activations, MAPFRE Stadium events, home matches, and other special events. This opportunity offers frequent interaction with Crew SC supporters, guests and members of the greater Columbus community.

To join the Crew SC Grassroots Marketing Team presented by MAPFRE Insurance, candidates must be students actively pursuing education or recent graduates. Team members are required to attend a minimum of 80% of all Crew SC home matches and MAPFRE Stadium events and a minimum of 75% of other events. Hours for this position vary throughout the season and include many nights and weekends. The position requires variable hours with approximately 5-10 hours a week in the spring and 18 - 20 hours a week in the summer.

Essential Duties & Responsibilities

  • Assist Marketing Department in executing Crew SC promotions
  • Implement strategies to optimize data capture during all community events and Crew SC home matches
  • Assist with logistics for Crew SC community events including setup, execution and tear down
  • Represent the Crew SC brand in the community during community events and in the Stadium during all Crew SC home matches and events
  • Engage with supporters, clients, vendors and the community
  • Distribute brand and promotional collateral throughout the community

Required skills, experience & abilities

  • Actively enrolled in a college or university program or recent graduate
  • Valid driver’s license required
  • Minimum of 18 years of age
  • Able to lift 50lbs as well as stand and/or walk for long periods of time
  • Able to maintain the highest level of professionalism and follow brand guidelines
  • Demonstrated high energy and enthusiasm
  • Able to positively engage with supporters, clients and community members
  • Able to work highly variable hours including evenings, weekends and some holidays
  • Communications, marketing or promotional background preferred
  • Knowledge of Columbus Crew SC and Major League Soccer preferred

 

Event Details and Application Instructions

Stop by the Crew SC & MAPFRE Stadium Recruitment Fair! Pre-application is encouraged, but not required.

What: MAPFRE Stadium Recruitment Fair, One Black & Gold Blvd. Columbus, Ohio 43211

When: Thursday January 26, 2017 from 9am – 11am & 4pm – 8pm

To apply: Applications are accepted via TeamworkOnline or in person the day of the event.


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Sales & Marketing: Ticket Operations
Event Day Ticketing Services - Columbus Crew SC (Columbus, OH)

 Columbus Crew SC Overview

Columbus Crew SC (Soccer Club) is the first club in Major League Soccer and in 2015, Crew SC was crowned MLS Eastern Conference Champions in the organization’s 20th season. Owned and operated by Precourt Sports Ventures (PSV), it won its first MLS Cup championship in 2008 and also won the 2002 Lamar Hunt U.S. Open Cup as well as MLS Supporters’ Shield titles in 2004, 2008 and 2009. The 2017 campaign is the Black & Gold’s 19th season at historic MAPFRE Stadium -- the first soccer-specific stadium in the United States – where the club set single-season sellout records and hosted the 2015 MLS Cup. The club was purchased by PSV on July 29, 2013 as part of the privately held investment and management firm’s sports and entertainment business enterprise.

Description

MAPFRE Stadium is currently seeking part-time seasonal Event Day Ticketing Service Representatives for the upcoming 2017 season. Ticketing Service Representatives are primarily responsible for processing single ticket sales, distributing Will Call tickets, and assisting customers at Guest Services at MAPFRE Stadium. Ticketing Service Representatives are often the first to greet supporters and guests and must possess superior customer service skills in order to provide a first class impression to customers. Ideal applicants must have strong communication skills in order to provide accurate information to guests in regards to Crew SC matches and MAPFRE Stadium events, promotions, pricing and policies.

Event Day Ticketing Service Representatives’ hours will vary depending on the MAPFRE Stadium event schedule. Ticketing Service Representatives are expected to work at least 75% of Crew SC home matches and MAPFRE Stadium events.

Essential Duties & Responsibilities

  • Process advance and day-of ticket sales for all matches and events at MAPFRE Stadium
  • Assist customers using the Ticketmaster operating system (both Classic and Archtics)
  • Become knowledgeable in pricing, discounts, promotions, MAPFRE  Stadium policies and procedures
  • Sort, file and print customer will call
  • Assist in Ticket Operations’ match-day event setup and breakdown
  • Process multiple forms of payments, including cash and assist with balancing at the end of each event
  • Assist in resolving patron conflicts and complaints
  • Other duties as assigned

Required skills, experience & abilities

  • Must be a minimum of 18 years of age and possess high school diploma or equivalent
  • Electronic ticketing experience, particularly in the Ticketmaster operating system preferred
  • Prior experience in customer service or retail environment a plus
  • Able to work independently and take initiative
  • Ability to communicate effectively with a diverse population, including strong verbal communication skills.
  • Fluently bilingual in English and Spanish a plus
  • Ability to work at least 75% of events at MAPFRE Stadium including evenings, weekends and holidays
  • Must maintain a professional appearance and demeanor at all times

Event Details and Application Instructions

Stop by the Crew SC & MAPFRE Stadium Recruitment Fair! Pre-application is encouraged, but not required.

What: MAPFRE Stadium Recruitment Fair, One Black & Gold Blvd. Columbus, Ohio 43211

When: Thursday January 26, 2017 from 9am – 11am & 4pm – 8pm

To apply: Applications are accepted via TeamworkOnline or in person the day of the event.


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Sales & Marketing: Ticket Sales
Account Executive, Membership Sales - D.C. United (Washington DC, DC)

WHY SHOULD YOU WANT TO WORK AT D.C. United

1.       To be part of the team that will help open a brand new, soccer-specific stadium in the nation’s capitol.

2.       There is a tremendous energy surrounding the club, led by unwavering support from our fans.

3.       Our team and our sport are growing in popularity at an unparalleled level. Be a part of the growth!

Now is the perfect time to join the D.C. United Family. If you are looking to be a part of a great team atmosphere with a four-time MLS Champion organization, then we want you!

The D.C. United sales team seeks a motivated and passionate individual looking to continue a career in sport sales by selling season memberships for our new, state of the art - $300 million dollar, soccer specific stadium located in Washington, D.C. An ideal candidate has a strong work ethic, is driven by meeting and exceeding revenue goals, and has prior ticket sales experience. Essential relationships will be derived from making outbound phone calls and incorporating social selling techniques to schedule face to face appointments at our brand new state-of-the-art sales preview center.   

Job Responsibilities: 

  • Prospect and sell new full season memberships for the new D.C. United stadium and final year at RFK Stadium (2017)
  • Build relationships through phone calls, social selling, face to face appointments, and networking events
  • Enthusiastically generate new appointments at brand new sales preview center through outreach to D.C. United fans
  • Play a crucial role in creating excitement around transitioning into the new stadium
  • Generate new business through referrals from current clients
  • Create and implement new sales strategies to produce new leads, referrals and sales
  • Be innovative!  Bring new ideas to the team on how we can grow our fan base
  • Represent yourself and D.C. United in a positive and professional manner
  • Meet and exceed daily and weekly expectations in regards to outbound activity and appointments
  • Meet and exceed assigned sales goals
  • Assist with game day responsibilities of sales department
  • Be a positive influence within our department, our club and our community

 Qualifications:

  • Bachelor’s degree required
  • A passion to grow a career as a sales professional in the sport industry
  • 1-2 years of sales experience. Prior sport sales experience industry is preferred
  • Excellent interpersonal and communication skills
  • Motivated self-starter with a contagiously positive attitude and leadership qualities
  • Willingness to learn in a fast paced environment
  • Ability to work flexible hours, including but not limited to evenings, weekends and holidays

Note: When you apply for this job online, you will be required to answer the following questions:

1. Do you have previous ticket sales experience?


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Sales & Marketing: Promotions
FC Dallas Foundation 50/50 Raffle Sales Associate - FC Dallas (Frisco, TX)

This position will be the driving sales force behind the 50/50 Raffle Program benefiting the FC Dallas Foundation. This seasonal position will start in late March and run through the conclusion of the playoffs for all FC Dallas games.

A 50/50 raffle is a raffle that will take place at all home games of the team in accordance with Texas law, where one lucky winner will receive 50% of the jack pot (after allowable expenses) from that game, while the team foundation and a beneficiary will split the other 50% of the net proceeds.

The ideal candidate will be a punctual, hard-working and enthusiastic salesperson with excellent communications skills. This employee will be responsible for the sale of raffle tickets at each match to help benefit the charities selected by the FC Dallas Foundation as well as the foundation.

Job Duties:

  • Game night selling of raffle tickets to FC Dallas fans within Toyota Stadium in either a stationary kiosk location or as a roaming sales representative.
  • Accepting and accounting for large sums of cash at each match.
  • Communication of the 50/50 raffle rules and procedures clearly to potential customers.
  • Reconciling sales at the end of the match.

Note: When you apply for this job online, you will be required to answer the following questions:

1. Yes/No: I am at least 18 years of age?
2. Yes/No: I have previous customer service experience?
3. Yes/No: I have previous cash handling experience?
4. Yes/No: In the last seven years, have you been convicted of a major violation other than a minor traffic violation? If yes, please explain. Will not necessarily exclude you from consideration.
5. Yes/No: I can stand for long periods of time?
6. Yes/No: I can work in outdoor weather conditions to include extreme heat, cold or rain?
7. Yes/No: I can work a varied schedule to include nights, weekends and holidays?


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Sales & Marketing: Ticket Sales
Sales Coordinator - Houston Dynamo (Houston, TX)

ABOUT US:

As a member of the Forever Orange LLC, the Houston Dynamo are continuing to grow and are currently seeking highly motivated and passionate self-starter to join the Sales and Service Team.

In recent seasons, the Dynamo has been a force on the field, while becoming one of MLS’ hottest teams in the surrounding corporate and non-profit market. The continued growth of the brand in an exploding young professional market, combined with MLS leading attendance growth, and a state-of-the-art new downtown stadium has made the Dynamo a sought after place to begin or grow a promising career in the sports industry.

ESSENTIAL FUNCTIONS:

·         Person will work closely with department managers to execute all areas of business plans, including year round tracking of timelines and recapping of all areas on a regular basis.

·         Work with sales managers to always have timely and accurate information about all current sales and general service information including current and new packages, upcoming events, etc.

·         Maintain up to date sales information for houstondynamo.com and other sites to ensure quality of information, design, and updates.

·         Work with sales managers and database team to execute and schedule prospecting and customer service calls.

·         Manage rsvp list for all sales prospecting events.

·         Create invoices, vouchers, and process ticketing orders.

·         Support game day staffing duties and ensuring quality at all client interaction points.

·         Manage inventory of sales items.

·         Coordinate all customer thank you activities (e-mails, letters, helping reps with new account list to send notes to).

·         Responsible for answering all feedback emails.

·         Coordinate all direct customer email campaigns – including STM updates, pre-sales, and general messages.

·         Complete department travel, expense reports, and maintain budgets.

·         Work with department director and managers to maintain all sales associate activities and utilize sales associates to support overall customer service activities.

·         Handle all direct mail correspondence, timelines and results including maintaining and driving all renewal correspondence campaigns.

·         Work with ticket operations to assure timely delivery of tickets and proper billing and follow up all year round.

 SUPPORTIVE FUNCTIONS:

In addition to the performance of the essential functions, this position may be required to perform a combination of the following supportive functions, with the percentage of time performing each function to be solely determined by the supervisor based on the particular requirements of the company.

·         Volunteer efforts for other departments (i.e. events or charitable functions.)

·         Special projects as assigned by management

·         Special sales efforts as assigned by management

SPECIFIC JOB KNOWLEDGE, SKILL AND ABILITY:

Must possess the following knowledge, skills and abilities and be able to explain and demonstrate that he or she can perform the essential functions of the job, with or without reasonable accommodation, using some other combination of skill and abilities.

·         Attentive to detail

·         Excellent relationship building and people skills

·         Excellent problem solving skills

·         Ability to read, listen, and communicate effectively; both verbally and in writing

·         Ability to consistently re-prioritize based on department needs

·         Ability to provide sales reports and contact status back to management on a daily and weekly basis

·         Ability to use and pick up on complex computer programs

·         Drive to succeed and develop a career in the sports and entertainment industry

·         Assertive, persistent, and results-oriented

·         Supportive of team environment and adhere to departmental guidelines

QUALIFICATION STANDARDS

·         Education

·         College Educations preferred.

Experience - Must have experience in client account management or customer service.  Experience in the sports and entertainment or hospitality industry preferred.

Due to the cyclical nature of the entertainment industry, the employee may be required to work varying schedules to reflect the business needs of the company including working game nights.


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Sales & Marketing: Ticket Sales
Account Executive, Group Sales - LA Galaxy (Carson, CA)

Anschutz Entertainment Group, Inc. (“AEG”) is a subsidiary of The Anschutz Company and one of the leading sports and entertainment presenters in the world. AEG owns a collection of companies including multi-use facilities such as STAPLES Center and StubHub! Center in Southern California, several sports franchises including the Los Angeles Kings (NHL) and Los Angeles Galaxy (MLS) and AEG LIVE, one of the world's leading concert promotions and touring companies. AEG is also currently overseeing the development of L.A. LIVE, 4 million sq. ft. downtown L.A. sports, residential and entertainment district.

The team is seeking a professional, passionate, hard-working and dedicated sales person with the self-motivation and desire to start a solid career in the sports industry. The primary focus will be on selling LA Galaxy group tickets to organizations within the Southern California area. This individual will also be responsible for selling LA Galaxy season tickets, mini plans, and other packages. Account Executives are provided with some leads, but are also responsible for seeking new business, through web research, networking mixers, client referrals, cold-calling, etc.

ESSENTIAL DUTIES AND RESPONSIBILITIES:
Generate new group sales by targeting and developing relationships with Non Profits, Schools, Churches and other organizations within Southern California

  • Responsible for servicing, renewing, up-selling, and cross-selling current group accounts.
  • Responsible for building theme night and group sales business plans.
  • Proficient in all LA Galaxy packages including full season seats, partial plans, luxury seating, kicks for kids, and other special events.
  • Full participation in extensive inbound/outbound call campaigns including meeting large new outbound call requirements.
  • Maintain a minimum daily average of 40 outbound calls - volume maybe increased or decreased based upon the time of year and needs of the organization.
  • Generate maximum revenue using all sales methods including face-to-face appointments, stadium tours, territory prospecting, and networking.
  • Meet or exceed weekly, monthly, and annual sales goals and activity requirements.
  • Service all clients in accordance with ticket sales department service guidelines.
  • Perform "game day" responsibilities, including entertaining clients and prospects, working ticket sales booths, and fulfillment of large group event partnerships.
  • Attend team, community, and other events for purpose of maximizing sales opportunities
  • Assist with creative development for production of sales materials including flyers, brochures, and other support material.
  • Coordinate with other departments to organize events that generate group ticket sales.
  • Recording and reporting of sales functions to supervisor(s).
  • Other duties as assigned by Manager of Ticket Sales and Service

SPECIFIC JOB KNOWLEDGE, SKILL AND ABILITY

The individual must possess the following knowledge, skills and abilities and be able to explain and demonstrate that he or she can perform the essential functions of the job, with or without reasonable accommodation, using some other combination of skills and abilities.

  • Highly motivated, naturally aggressive, with a positive attitude.
  • Sales experience preferred, sports sales experience a plus.
  • Exemplary self-discipline, professionalism, pride and work ethic.
  • Outstanding listening, written, and verbal communication skills.
  • Committed to personal integrity and team oriented.
  • Detail oriented with ability to multi-task effectively and with a sense of urgency, sometimes under a high level of stress.
  • Excellent organizational and time management skills.
  • Creativity and ability to see ideas through to successful execution.
  • Enthusiasm for and/or experience in professional sports sales and/or service.
  • Thoroughness and attention to detail.
  • Compliance with organizational directives.
  • Flexible hours required: working evenings/nights, weekends and holidays.

QUALIFICATIONS, EDUCATION, FORMAL TRAINING, AND EXPERIENCE

  • Bachelor’s degree in communications, sports, business, marketing or related field preferred.
  • Experience and training in Outbox, Microsoft CRM, or other Customer Relations Management system preferred.
  • High proficiency in Microsoft Word, Microsoft Excel, Internet use, and other basic computer usage.
  • Familiarity with basic tenets of sales and customer service, sports industry specific a plus.
  • Ability to speak spanish or bilingal is a plus, not required. 

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Sales & Marketing: Ticket Sales
Account Executive, Group Sales - Spanish Speaking ONLY - LA Galaxy (Carson, CA)

Anschutz Entertainment Group, Inc. (“AEG”) is a subsidiary of The Anschutz Company and one of the leading sports and entertainment presenters in the world. AEG owns a collection of companies including multi-use facilities such as STAPLES Center and StubHub! Center in Southern California, several sports franchises including the Los Angeles Kings (NHL) and Los Angeles Galaxy (MLS) and AEG LIVE, one of the world's leading concert promotions and touring companies. AEG is also currently overseeing the development of L.A. LIVE, 4 million sq. ft. downtown L.A. sports, residential and entertainment district.

The team is seeking a professional, passionate, hard-working and dedicated sales person with the self-motivation and desire to start a solid career in the sports industry. The primary focus will be on selling LA Galaxy group tickets to organizations within the Southern California area. This individual will also be responsible for selling LA Galaxy season tickets, mini plans, and other packages. Account Executives are provided with some leads, but are also responsible for seeking new business, through web research, networking mixers, client referrals, cold-calling, etc.

ESSENTIAL DUTIES AND RESPONSIBILITIES:
Generate new group sales by targeting and developing relationships with Non Profits, Schools, Churches and other organizations within Southern California

  • Responsible for servicing, renewing, up-selling, and cross-selling current group accounts.
  • Responsible for building theme night and group sales business plans.
  • Proficient in all LA Galaxy packages including full season seats, partial plans, luxury seating, kicks for kids, and other special events.
  • Full participation in extensive inbound/outbound call campaigns including meeting large new outbound call requirements.
  • Maintain a minimum daily average of 40 outbound calls - volume maybe increased or decreased based upon the time of year and needs of the organization.
  • Generate maximum revenue using all sales methods including face-to-face appointments, stadium tours, territory prospecting, and networking.
  • Meet or exceed weekly, monthly, and annual sales goals and activity requirements.
  • Service all clients in accordance with ticket sales department service guidelines.
  • Perform "game day" responsibilities, including entertaining clients and prospects, working ticket sales booths, and fulfillment of large group event partnerships.
  • Attend team, community, and other events for purpose of maximizing sales opportunities
  • Assist with creative development for production of sales materials including flyers, brochures, and other support material.
  • Coordinate with other departments to organize events that generate group ticket sales.
  • Recording and reporting of sales functions to supervisor(s).
  • Other duties as assigned by Manager of Ticket Sales and Service

SPECIFIC JOB KNOWLEDGE, SKILL AND ABILITY

The individual must possess the following knowledge, skills and abilities and be able to explain and demonstrate that he or she can perform the essential functions of the job, with or without reasonable accommodation, using some other combination of skills and abilities.

  • Highly motivated, naturally aggressive, with a positive attitude.
  • Sales experience preferred, sports sales experience a plus.
  • Exemplary self-discipline, professionalism, pride and work ethic.
  • Outstanding listening, written, and verbal communication skills.
  • Committed to personal integrity and team oriented.
  • Detail oriented with ability to multi-task effectively and with a sense of urgency, sometimes under a high level of stress.
  • Excellent organizational and time management skills.
  • Creativity and ability to see ideas through to successful execution.
  • Enthusiasm for and/or experience in professional sports sales and/or service.
  • Thoroughness and attention to detail.
  • Compliance with organizational directives.
  • Flexible hours required: working evenings/nights, weekends and holidays.

QUALIFICATIONS, EDUCATION, FORMAL TRAINING, AND EXPERIENCE

  • Bachelor’s degree in communications, sports, business, marketing or related field preferred.
  • Experience and training in Outbox, Microsoft CRM, or other Customer Relations Management system preferred.
  • High proficiency in Microsoft Word, Microsoft Excel, Internet use, and other basic computer usage.
  • Familiarity with basic tenets of sales and customer service, sports industry specific a plus.
  • Spanish in required. 

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Sales & Marketing: Database Marketing/Analytics
Database Marketing Coordinator - LA Galaxy (Carson, CA)

The Database Marketing Coordinator will work to execute and improve Email Marketing, CRM, Lead Generation and other various projects for both StubHub Center and LA Galaxy.

This individual will work in support of the Database Marketing Manager to accomplish departmental goals and improve general database practices. In addition, this person will coordinate with other departments to help achieve organizational goals. This individual will take specific responsibility for StubHub Center while also providing support to the LA Galaxy.

Essential Functions:

Email Marketing:

• Pull and segment data for campaign lists
• Update and manage subscription lists
• Work with Ticket Service Team to coordinate regular Season Ticket Member email communications
• Coordinate content and creative for regular email newsletters and event specific ticket sales campaigns
• Track campaign effectiveness

CRM:
• Coordinate with Ticket Sales & Service managers on call campaign direction
• Manage lead pools of Ticket Sales department
• Run regular lead reporting and track effectiveness

Lead Generation:
• Pull event buyers from ticketing systems and AEG data warehouse
• Coordinate with Partnership Activation and Digital on SHC specific online sweeps
• Work with Star Squad and Sales team for event data capture
• Acquire and scrub other data sources like purchased lists, league data, survey data
• Import new leads into CRM and Email systems

Analytics/Other:
• Provide segmentation for direct mail and digital advertising campaigns
• Assist Sales & Service with ticket analysis projects
• Assist Analytics team with survey analysis or other projects
• Build and manage Formstack platform

Required Qualifications (Job Knowledge, Skills, and Education):

1. A minimum education level of: BA/BS in Communications, Marketing, or a related area preferred
2. Years of related work experience: 1-2
3. Experience with CRM, marketing automation, and ticketing platforms
4. Experience with Microsoft: Word, Excel, PowerPoint
5. Database knowledge: building queries, exporting data, SQL knowledge
6. Ability to work establish and maintain effective working relationships with peers, staff, clients and guests
7. Polished presentation skills, with an ability to resolve situations quickly and confidently
8. Communicate effectively – written and verbal
9. Must be able to work flexible hours including evenings, weekends, and holidays
10. Basic graphic design skills preferred
11. Knowledge/experience of sports entertainment and sport industry preferred
12. Bilingual proficiency – English/Spanish preferred


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Sales & Marketing: Community Relations
Community Relations Part-Time Associate - LA Galaxy (Carson, CA)

Please Note: Recruitment for this position will begin in January of 2017.

Anschutz Entertainment Group, Inc. (“AEG”) is a subsidiary of The Anschutz Company and one of the leading sports and entertainment presenters in the world. AEG owns a collection of companies including multi-use facilities such as STAPLES Center and StubHub! Center in Southern California, several sports franchises including the Los Angeles Kings (NHL) and Los Angeles Galaxy (MLS) and AEG LIVE, one of the world's leading concert promotions and touring companies. AEG is also currently overseeing the development of L.A. LIVE, 4 million sq. ft. downtown L.A. sports, residential and entertainment district.


POSITION TITLE: Community Relations / Foundation - Part-time Associate

Individuals will have the opportunity to work closely with department staff on signature community initiatives including programs, outreach events and fundraisers.

Job Responsibilities:

  • Assist the Community Relations Department's programs and initiatives
  • Assist with the Galaxy Rising Stars Ticket Program
  • Assist in fulfilling in-kind donation requests
  • Assist with game day initiatives including Hero of the Game & community partners
  • Assist with community events such as clinics, volunteer opportunities, and other needs
  • Other duties as assigned
  • Assist with implementing LA Galaxy Foundation events
  • Assist with LA Galaxy Foundation fundraisers including game-night silent auctions, Open Practice, Galaxy Foundation Golf tournament, etc.
  • Provide administrative support for both respective job functions and departmental needs
  • Organize and maintain departmental databases
  • Assist with correspondence
  • Researching information and routine problem solving
  • Perform tasks including maintenance of filing systems, faxing and photocopying
  • Maintain department supplies, equipment, materials, etc.
  • Organize and maintain storage areas and shared work space

Minimum Requirements

  • Proactive and able to work well under pressure
  • Detail oriented with strong follow-up skills
  • Able to multi-task and prioritize
  • Computer skills with proficiency using MS Office (Word, Excel, Outlook)
  • Able to stand for long periods of time and load and unload merchandise
  • Able to work weeknights and weekends in addition to regular business hours
  • Team player
  • Flexible and adapts to various environments and situations
  • High ethical standards and strong sense of confidentiality
  • Strong written and verbal communication skills

We will begin recruting for this postion in January 2017!


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Sales & Marketing: Client Relations/Customer Service
Sales Coordinator - LA Galaxy (Carson, CA)

Anschutz Entertainment Group, Inc. ("AEG") is a subsidiary of The Anschutz Company and one of the leading sports and entertainment presenters in the world. AEG owns a collection of companies including multi-use facilities such as STAPLES Center and StubHub! Center in Southern California, several sports franchises including the Los Angeles Kings (NHL) and Los Angeles Galaxy (MLS) and AEG LIVE, one of the world's leading concert promotions and touring companies. AEG is also currently overseeing the development of L.A. LIVE, 4 million sq. ft. downtown L.A. sports, residential and entertainment district.

We are seeking a talented and motivated individual who will be responsible for supporting and executing many aspects of sales and service for the LA Galaxy.  They may also be responsible for coordinating sales activities, game day duties, associate programs, customer service communication, administrative duties, and content review within the department to assure constant quality customer service and sales objectives are met.

        ESSENTIAL FUNCTIONS:

  • Person will work closely with department managers to execute all areas of business plans, including year round tracking of timelines and recapping of all areas on a regular basis.
  • Work with sales managers to always have timely and accurate information about all current sales and general service information including current and new packages, upcoming events, etc.
  • Maintain www.lagalaxy.com/tickets and other sites to ensure quality of information, design, and updates.
  • Work with sales managers and database team to execute and schedule prospecting and customer service calls.
  • Create invoices, vouchers, and process ticketing orders.
  • Support game day staffing duties and ensuring quality at all client interaction points.
  • Manage inventory of sales items
  • Coordinate all customer thank you activities (e-mails, letters, helping reps with new account list to send notes to).
  • Responsible for answering all feedback emails
  • Coordinate all direct customer email campaigns – including STM updates, pre-sales, and general messages
  • Complete department travel, expense reports, and maintain budgets.
  • Work with department director and managers to maintain all sales associate activities and utilize sales associates to support overall customer service activities.
  • Handle all direct mail correspondence, timelines and results including maintaining and driving all renewal correspondence campaigns.
  • Work with ticket operations to assure timely delivery of tickets and proper billing and follow up all year round. 

 SUPPORTIVE FUNCTIONS:

In addition to the performance of the essential functions, this position may be required to perform a combination of the following supportive functions, with the percentage of time performing each function to be solely determined by the supervisor based on the particular requirements of the company.

  • Volunteer efforts for other departments (i.e. events or charitable functions.)
  • Special projects as assigned by management
  • Special sales efforts as assigned by management

SPECIFIC JOB KNOWLEDGE, SKILL AND ABILITY:

Must possess the following knowledge, skills and abilities and be able to explain and demonstrate that he or she can perform the essential functions of the job, with or without reasonable accommodation, using some other combination of skill and abilities.

  • Attentive to detail
  • Excellent relationship building and people skills
  • Excellent problem solving skills
  • Ability to read, listen, and communicate effectively; both verbally and in writing
  • Ability to consistently re-prioritize based on department needs
  • Ability to provide sales reports and contact status back to management on a daily and weekly basis
  • Ability to use and pick up on complex computer programs
  • Drive to succeed and develop a career in the sports and entertainment industry
  • Assertive, persistent, and results-oriented
  • Supportive of team environment and adhere to departmental guidelines

QUALIFICATION STANDARDS

  • Education
  • College Educations preferred.

Experience - Must have experience in client account management or customer service.  Experience in the sports and entertainment or hospitality industry preferred.

Due to the cyclical nature of the entertainment industry, the employee may be required to work varying schedules to reflect the business needs of the company including working game nights.

Please Note: This position is projected to be filled in January of 2016.


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Sales & Marketing: Ticket Sales
Account Executive, Season Ticket Sales - Los Angeles Galaxy (Carson, CA)

LA Galaxy

Account Executive, Season Ticket Sales

Position Overview:  

The primary focus will be on selling LA Galaxy season ticket and partial plan packages. This individual will also have the ability to sell LA Galaxy group tickets, premium products, individual tickets, and other plans. Prospects are targeted through new business initiatives and mining our current database via phone calls, emails, and in-person meetings. The objective of the job will be generating full season, FSE, and group ticket revenue. Account executives are expected to make considerable outbound sales efforts as well as fielding inbound inquiries to maximize attendance and ticketing revenue.

Essential Job Functions: The individual must possess the following knowledge, skills and abilities and be able to explain and demonstrate that he or she can perform the essential functions of the job, with or without reasonable accommodation.

  • Proficient in all LA Galaxy season ticket packages including full season seats, partial plans, luxury seating, Rising Stars, and other special events
  • Meet or exceed weekly, monthly, and annual sales goals and activity requirements
  • Ability to commit to full participation in extensive inbound/outbound call campaigns including meeting large new outbound call requirements
  • Maintain a minimum daily average of 60 outbound calls – volume may be increased or decreased based upon the time of year and needs of the organization
  • Perform “game day” responsibilities, including entertaining clients and prospects, as well as working ticket sales booths and tables
  • Meet or exceed weekly, monthly, and annual sales goals and activity requirements
  • Seek opportunities to grow Season Ticket Members and FSE base via fan acquisition and retention
  • Proactively develop sales and service skill sets via training and in-game engagement
  • Efficiently execute action items as established by manager
  • Maintain awareness of SHC events and Premium product cross-selling opportunities

Non-essential Job Functions: In addition to performing  the essential functions, this position may be required to perform a combination of the following supportive functions, with the percentage of time performing each function to be solely determined by Supervisor.

  • Assist with creative development for production of sales materials including flyers, brochures, and other support material
  • Coordinate with other departments to organize events that generate season ticket sales
  • Attend team, community, and other events for purpose of maximizing sales opportunities
  • Drive to increase and promote the LA Galaxy experience, brand, and fan opportunities
  • Self-motivated individual who is eager to learn the sales and service aspects of a professional soccer club
  • Proven track record of sales performance
  • Grooming – employee must maintain a neat, clean and well-groomed appearance. Good hygiene & professional appearance required.  Business casual attire in office and business professional dress during events is expected.  Employees may be required to wear Galaxy attire (to be provided) when representing the Galaxy in public.
  • Work Environment – at times the noise level may be loud (especially during games)

Preferred Education:

  • Bachelor’s degree in communications, sports, business, marketing or related field preferred

Experience: A preferred candidate will have experience in sports sales.

This position is a critical one for the LA Galaxy ticket sales and service team and therefore for the entire organization.  The ideal candidate brings enthusiasm, solid experience, and a natural desire to succeed.


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Sales & Marketing: Sales & Marketing Management
Coordinator, Property and Commercial Development - Major League Soccer (New York, NY)

With the growth of soccer as a prominent sport in the U.S., we are passionate about representing a diverse culture on and off the field. Do you consider yourself someone who is capable of encouraging innovation through critical and creative thinking? Do you challenge the status quo and enjoy bringing visions and ideas to life? If so, Soccer United Marketing (SUM) is seeking a results-driven individual to play a role in the growth and commercial development of Major League Soccer and Soccer United Marketing properties: Federación Mexicana de Futbol (FMF), U.S. Soccer and CONCACAF. Our ideal candidate shares our vision for the sport, is a self-motivated team member and possesses the ability to establish positive trends, build relationships and deliver results.

Responsibilities:

  • Support the management of the day-to-day property relationships with all SUM Properties
  • Collaborate with internal and external stakeholders to build presentation outlines and develop clear PowerPoint documents with narrative and case-building
  • Collaborate with internal stakeholders and external property, media and agency partners to develop solutions that deliver for commercial partners and maximize enterprise revenue
  • Maintain understanding of industry-leading commercial platforms and identify key learnings that are relevant for Soccer United Marketing properties
  • Analyze sponsorship performance and consumer data, creating insights-based documents to support sponsorship sales and renewal efforts
  • Become an in-house expert on available resource and existing work product, supporting information-requests and presentation development
  • Support the development of processes and work flows to further a culture of integrated and analytical thought across all SUM business units

Qualifications:

Education and Experience

  • Bachelor’s Degree
  • 1-3+ years of experience (2+ years of business strategy, sponsorship and marketing experience)

Required Skills

  • Outstanding PowerPoint and presentation-building skills, with understanding of visual design principles
  • Strong analytical skills and experience understanding and interpreting quantitative and qualitative research
  • Strong relationship-building skills
  • Solid understanding of the global soccer landscape
  • Commitment to building positive team environments and experience that demonstrate leadership traits
  • Superior organization, project management skills and attention to detail
  • High level of commitment to quality work product and organizational ethics, integrity and compliance
  • Ability to work effectively in a fast paced, team environment
  • Strong interpersonal skills and the ability to effectively communicate, both written and verbally
  • Proficiency in Word, Excel, PowerPoint and Outlook
  • Demonstrated decision making and problem solving skills
  • Detail-oriented with the ability to multi-task and meet deadlines with minimal supervision
  • Ability to travel and to work non-traditional hours, including evenings, weekends, and holidays

 Desired Skills

  • Digital media marketing and content planning/development experience
  • Knowledge of the Spanish Language (business proficiency)
  • Knowledge of the sport of soccer

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Sales & Marketing: Fan Development
Manager, Insights & Analytics - Major League Soccer (New York, NY)

Position Summary

The Manager, Insights & Analytics will work with the senior digital team to optimize digital content and product performance. This person will coach internal and external stakeholders on how best to use available data, to optimize content and to increase traffic and engagement on digital platforms.

Responsibilities:

Primary Responsibilities

  • Collaborate with the Digital team and broad marketing team to translate digital metrics from dashboard to actionable insights
  • Leverage data to understand our fans in depth, identify areas of opportunity, and help execute projects to drive growth and engagement of MLS users
  • Develop processes and drive performance optimization around main digital KPIs (Video Views, Content Created, Digital Revenue, etc.)
  • Create suite of weekly and monthly dashboard to communicate trends and metrics to MLS executive team
  • Work with product and content teams to use data to optimize product and content performance
  • Help institute best practices for data usage at League and all 22 Clubs
  • Document and record data definitions and structure as well as specifications for business intelligence reports and dashboards

Additional Responsibilities

  • Additional responsibilities as assigned

Qualifications:

Education and Experience

  • Bachelor’s Degree (in Mathematics, Statistics, or Economics)
  • 5-8+ years of experience (must include 2+ years of quantitative or statistical analysis experience)

Required Skills

  • In-Depth knowledge of digital analytic systems (Google Analytics, Chartbeat, Crimson Hexagon, etc.)
  • Experience with BI tools (ex. Tableau)
  • Experience working in digital media with a content publisher or technology company
  • Strong analytical skills, ability to create business models
  • Superior organization, project management skills and attention to detail
  • High level of commitment to quality work product and organizational ethics, integrity and compliance
  • Ability to work effectively in a fast paced, team environment
  • Strong interpersonal skills and the ability to effectively communicate, both written and verbally
  • Proficiency in Word, Excel, PowerPoint and Outlook
  • Demonstrated decision making and problem solving skills
  • Detail-oriented with the ability to multi-task and meet deadlines with minimal supervision

Desired Skills

  • Knowledge of the Spanish Language or an International Language (business proficiency)
  • Knowledge of the sport of soccer
  • Ability to travel and to work non-traditional

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Sales & Marketing: Digital/New Media Sales
Coordinator, Digital Club Services - Major League Soccer (New York, NY)

Position Summary

The Coordinator, Digital Club Services will act as a key member of the Digital Club Services team, helping to coordinate with our clubs and partners to ensure they are making the most of their digital assets. This person will work directly with selected entities to help maximize digital engagement, coordinate network-wide initiatives and support partners’ business goals.

Responsibilities:

Primary Responsibilities

  • Work directly with Clubs to support their digital efforts
    • Help clubs leverage digital systems to drive business results
    • Train club leads to use MLS Custom Drupal CMS
    • Assist clubs with HTML, CSS and responsive web design, as needed
    • Provide support and training on social platforms and tools
    • Coordinate digital advertising and sponsorship campaigns
    • Prepare monthly reporting and analysis
    • Document and share digital best practices
  • Train new MLS digital staff on all digital platforms including, but not limited to, web, video, and mobile
  • Identify trends and latest topics across digital, mobile and video to share best practices with Clubs in the form of webinars or helpful documentation
  • Coordinate with the MLS Development to launch features
    • Support Development team in troubleshooting issues and executing quality assurance of newly released code
    • Assist with platform migrations and integration of new products
  • Act as a first line of support for local digital initiatives
  • Assist with web presence for League Office departments and special initiatives
  • Work closely with League Office departments to support League-wide campaigns
  • Work with internal partners to create monthly digital sessions to benefit Clubs
  • Assist with organization and setup of tentpole events as required
  • Work with internal departments to manage invite lists for events
  • Maintain and update DCS calendar to schedule communications with Clubs around League initiatives, Club case studies, digital product updates, digital platform best practices, and more

Additional Responsibilities

  • Additional responsibilities as assigned.

Qualifications:

Education and Experience

  • Bachelor’s Degree
  • 1-3+ years of experience in running a website or blog (please include links)

Required Skills

  • Proficiency in HTML and CSS
  • Familiarity with Content Management Systems, Drupal strongly preferred
  • Understanding of digital marketing and advertising
  • Familiarity with and understanding of best practices for social media, mobile and video
  • Excellent customer service skills
  • Superior organization, project management skills and attention to detail
  • High level of commitment to quality work product and organizational ethics, integrity and compliance
  • Ability to work effectively in a fast paced, team environment
  • Strong interpersonal skills and the ability to effectively communicate, both written and verbally
  • Proficiency in Word, Excel, PowerPoint and Outlook
  • Demonstrated decision making and problem solving skills
  • Detail-oriented with the ability to multi-task and meet deadlines with minimal supervision

Desired Skills

  • Knowledge of Spanish or French Language (business proficiency)
  • Knowledge of the sport of soccer
  • Ability to travel and to work non-traditional hours, including evenings, weekends, and holidays

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Sales & Marketing: Graphic Design/Creative Services
Senior Graphic Designer - Major League Soccer (New York, NY)

The Senior Graphic Designer will sit within MLS Creative Services. The Creative department is an in-house team – part of the Brand & Integrated Marketing Department – that services all internal constituents of the League, including Clubs and Soccer United Marketing, the commercial and operational branch of MLS representing soccer-related properties. The Senior Graphic Designer is responsible for conceptualization and design of solutions from ideation to completion. Candidate should have strong communication and management skills and understanding of layout, typography and color theory. Position requires working with both internal and external clients, and there is frequent interaction with other functional departments (e.g. Marketing, Communications, Events, Community Relations).

Primary Responsibilities

  • Art Direction (e.g. internal staff, freelancers and agencies).
  • Developing concepts around brand touchpoints (e.g. campaigns, big events).
  • Creative lead on a Big Event: bring to life entire platform, including: marks, color schemes and secondary elements, to usage guidelines and applications.
  • Provide support across Creative Services general workflow: production, file preparation and other pre-production requirements.
  • Design and production of digital assets (e.g. tune-in banners, ads) and print graphics, as well as environmental signage.

Additional Responsibilities

  • Additional responsibilities as assigned.

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Sales & Marketing: Ticket Marketing
Cultural Liaison - Minnesota United FC (Golden Valley, MN)

About Us
Soccer is the global game and the fastest growing sport in the country. Minnesota United is at the center of growth of the game in the Twin Cities and Minnesota. Under new ownership and rebranded at the beginning of the 2013 Season, Minnesota United is dedicated to growing professional soccer in the state of Minnesota. Minnesota United plays in Major League Soccer (MLS). Our position as a growing sports franchise creates a unique atmosphere where "start-up" meets pro sports team. In addition to our fast-paced environment with hard-working, collegial, energetic coworkers, we offer generous benefits, a forward-thinking culture, and the opportunity for career growth. We value creativity, dedication, curiosity, diversity, knowledge, and confidence.

Job Description
The Cultural Liaison is a part-time position, where the primary focus is prospecting new clients for the purpose of creating ticket sales and marketing opportunities, as well as promoting brand awareness and building positive relationships between Minnesota United and diverse communities.  This position will be responsible for assisting the Ticket Sales and Communications/Marketing department. You will receive dedicated training and you will learn techniques to maximize your verbal and written business communication skills. This position is located in Golden Valley, MN.

Essential Duties and Responsibilities
•    Prospecting new clients to drive ticket sales, marketing opportunities, and brand awareness
•    Assist with community engagement efforts and building/maintaining community relationships
•    Participate in fan interaction at games, including tailgate parties, as well as pre-game, halftime, and post-game promotions
•    Assist with sales tasks, events, and marketing activities as assigned
•    Other duties assigned by Senior Director of Ticket Sales and Senior Vice President of Communications and Marketing

Requirements

•    Knowledge of and experience working with diverse communities 
•    Fluently bilingual in English / Hmong strongly preferred
•    Effective verbal and written communication skills
•    Ability to work with a variety of cultures, perspectives, and backgrounds
•    Reliable transportation
•    Ability to work well in a fast-paced, team-oriented environment
•    Focused on attention to detail, taking initiative, and creating a positive working environment
•    Ability to work flexible hours including, but not limited to, evenings, weekends, and holidays

Note: When you apply for this job online, you will be required to answer the following questions:

1. Do you have experience working with diverse communities?
2. Are you fluently bilingual in English and Hmong?


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Sales & Marketing: Marketing
Event Lead - Minnesota United FC (Golden Valley, MN)

About Us

Minnesota United is an accessible, resilient, and unifying force bringing the fastest growing sport in the country to fans in Minnesota and across the Twin Cities with innovative style. Building a new home in the heart of two industrious cities, the north is rising – not replicating, but ushering in a new era of soccer in America.

Job Description

Event leads will be responsible for providing consistency and continuity throughout all events so that no matter who, what, why, or where the event or activation is, the MNUFC brand and story we are telling remains clear. Event leads will then bring that vision to life through making sure that both yourself and brand ambassadors are consistent on messaging and interactions with people through conversation and experiences. As an event lead, you will receive a behind-the-scenes look at how to execute large and small events as well as how to engage with fans and people in the Minneapolis/St. Paul area to continue to grow a fan base.

Responsibilities

-          Provide reports on equipment updates and brand ambassador interaction

-          Assist with pre and post event preparation and logistics

-          Execute a consistent brand experience by knowing and embodying the MNUFC brand

-          Ensure the MNUFC story is being told energetically and consistently

-          Conduct on-site meetings at activations to information share and ensure preparedness

-          Take photos at activations and events to send to the social media manager

-          Serve as on-site point of contact for questions and guidance

-          Generate excitement through in-person conversations with fans at events and activations

-          Lead the set up and tear down at activations in an effective and organized fashion

-          Write post event recaps within 24 hours following an activation

-          Act as an energetic, highly engaging extension of the MNUFC brand at events and activations

-          Participate in fan engagement at home games

-          Assist with general needs including inventory, organization, and data entry

Requirements

-          21 years of age or older

-          2+ years street team, brand ambassador, activation, or comparable experience

-          Ability to manage an activation and the staff working the activation

-          Access to reliable transportation (not all locations are accessible via public transit)

-          Flexible schedule – most events will be in the evenings during the week and on the weekends

-          Outstanding communication skills including in-person and email

-          An outgoing and energetic personality with ability to maintain a conversation with strangers

-          Focused on attention to detail, taking initiative, and creating a positive working environment 

Note: When you apply for this job online, you will be required to answer the following questions:

1. Do you have more than two years of street team, brand ambassador, activation, or related experience?
2. Are you able to work flexible hours, including evenings and weekends?


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Sales & Marketing: Marketing
Brand Ambassador - Minnesota United FC (Golden Valley, MN)

About Us

Minnesota United is an accessible, resilient, and unifying force bringing the fastest growing sport in the country to fans in Minnesota and across the Twin Cities with innovative style. Building a new home in the heart of two industrious cities, the north is rising – not replicating, but ushering in a new era of soccer in America.

Job Description

Brand Ambassadors will act as the highly energetic and engaging faces of MNUFC. Brand Ambassadors will learn the MNUFC personality, the stories our brand is telling, and the way we as a club are currently telling the story. Brand Ambassadors will then bring that vision to life through consistent messaging and interactions with people through conversation and experiences. As a Brand Ambassador, you will receive a behind-the-scenes look at how to execute large and small events as well as how to engage with fans and people in the Minneapolis/St. Paul area to continue to grow a fan base.

Responsibilities

-          Execute a consistent brand experience by knowing and embodying the MNUFC brand -   Tell our story in a consistent and energetic fashion

-          Generate excitement through in-person conversations with fans at events and activations

-          Set up activation footprints the MNUFC way

-          Tear down with effectiveness and organization in mind

-          Write post-event recaps within 24 hours following an activation

-          Act as an energetic, highly engaging extension of the MNUFC brand at events and activations

-          Participate in fan engagement at home games

-          Assist with general needs including inventory, organization, and data entry

Requirements

-          18 years of age or older

-          Access to reliable transportation (not all locations are accessible via public transit)

-          Flexible schedule – most events will be in the evenings during the week and on the weekends

-          Outstanding communication skills including in-person and email

-          An outgoing and energetic personality with ability to maintain a conversation with strangers

-          Focused on attention to detail, taking initiative, and creating a positive working environment

-          Preferred: Bilingual in English and Spanish, Somali, Oromo, Arabic, Korean, Vietnamese, Karen, or Hmong

Note: When you apply for this job online, you will be required to answer the following questions:

1. Are you able to work flexible hours, including evenings and weekends?


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Sales & Marketing: Ticket Sales
Box Office Supervisor - Minnesota United FC (Golden Valley, MN)

About Us

Soccer is the global game and the fastest growing sport in the country, and Minnesota United FC (MNUFC) is at the center of growth of the game in the Twin Cities and greater Minnesota. Under new ownership and rebranded at the beginning of the 2013 Season, MNUFC is dedicated to growing professional soccer in Minnesota—2017 marks MNUFC’s inaugural season in Major League Soccer. Our position as a growing sports franchise creates a unique atmosphere where "start-up" meets pro sports team. In addition to our fast-paced environment with hard-working, collegial, energetic coworkers, we offer generous benefits, a forward-thinking culture, and the opportunity for career growth. We value creativity, dedication, curiosity, diversity, knowledge, and confidence.

Job Description

The Box Office Supervisor is a part-time position, where the primary focus is assisting and servicing guests with the purchasing of match tickets, while serving as a lead for Box Office Associates. This position will be responsible for handling all ticketing related transactions and issues in the box office at Minnesota United FC home games located at TCF Bank Stadium. We are looking for outgoing, reliable, and professional individuals to fulfil our box office needs.

Responsibilities: 

·         Process ticket sales at box office at home matches

·         Interact with guests with outstanding customer service and enthusiasm, able to handle and resolve any ticketing related issues

·         Serve as a lead for box office associates

·         Demonstrate and communicate knowledge of pricing, promotions, and stadium policies

·         Handle cash and credit card transactions, able to process basic math

Requirements:

·         Must have three years of box office experience

·         High school diploma required

·         Excellent customer service skills

·         Team player with a positive attitude, self-confidence, professionalism, resourcefulness, integrity, motivation, and a very strong work ethic

·         Excellent verbal and written skills

·         Ability to work flexible hours, including evenings and weekends

Note: When you apply for this job online, you will be required to answer the following questions:

1. Do you have three years of experience working in a box office?
2. Are you able to work flexible hours, including evenings and weekends?


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Sales & Marketing: Ticket Sales
Box Office Associate - Minnesota United FC (Golden Valley, MN)

About Us

Soccer is the global game and the fastest growing sport in the country, and Minnesota United FC (MNUFC) is at the center of growth of the game in the Twin Cities and greater Minnesota. Under new ownership and rebranded at the beginning of the 2013 Season, MNUFC is dedicated to growing professional soccer in Minnesota—2017 marks MNUFC’s inaugural season in Major League Soccer. Our position as a growing sports franchise creates a unique atmosphere where "start-up" meets pro sports team. In addition to our fast-paced environment with hard-working, collegial, energetic coworkers, we offer generous benefits, a forward-thinking culture, and the opportunity for career growth. We value creativity, dedication, curiosity, diversity, knowledge, and confidence.

Job Description

The Box Office Associate is a part-time position, where the primary focus is assisting and servicing guests with the purchasing of match tickets. This position will be responsible for handling all ticketing related transactions in the box office at Minnesota United FC home games located at TCF Bank Stadium. We are looking for outgoing, reliable, and professional individuals to fulfil our box office needs.

Responsibilities: 

·        Process ticket sales in box office at home matches

·        Interact with guests with outstanding customer service and enthusiasm, able to handle and resolve any ticketing related issues

·        Demonstrate and communicate knowledge of pricing, promotions, and stadium policies

·        Distribute will call tickets

·        Handle cash and credit card transactions, able to process basic math

Requirements:

·        High school diploma required

·        Excellent customer service skills

·        Team player with a positive attitude, self-confidence, professionalism, resourcefulness, integrity, motivation, and a very strong work ethic

·        Excellent verbal and written skills

·        Ability to work flexible hours, including evenings and weekends

·        Customer service experience preferred

·        Prior box office experience preferred

 

Note: When you apply for this job online, you will be required to answer the following questions:

1. Are you able to work flexible hours, including evenings and weekends?
2. Do you have prior box office experience?


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Sales & Marketing: Sponsorship Services/Activation
Hospitality and Partnership Services Representative - Minnesota United FC (Golden Valley, MN)

About Us:
Soccer is the global game and the fastest growing sport in the country. Minnesota United is at the center of growth of the game in the Twin Cities and Minnesota. Under new ownership and rebranded at the beginning of the 2013 Season, Minnesota United is dedicated to growing professional soccer in the state of Minnesota. Minnesota United plays in Major League Soccer (MLS). Our position as a growing sports franchise creates a unique atmosphere where "start-up" meets pro sports team. In addition to our fast-paced environment with hard-working, collegial, energetic coworkers, we offer generous benefits, a forward-thinking culture, and the opportunity for career growth. We value creativity, dedication, curiosity, diversity, knowledge, and confidence.

Job Description:

The Hospitality and Partnership Services Representative position is part-time, and will handle a variety of gameday roles related to the fulfillment of corporate sponsorships and the enhancement of guest experience for Premium Seating customers.  Positions include suites hosts, concierge desk, club and pitchside attendants and promotions assistants. 

Responsibilities:

·       Provide a high level of service to team partners and guests in premium seating areas at Minnesota United FC home games

·       Answer and assist with guest questions as various locations throughout the stadium

·       Work with team officials and stadium personnel to quickly address and resolve issues that arise

·       Assist with set-up and tear down in assigned areas before and after the game

·       Perform other duties as assigned

Requirements:

·       Availability to work on game days, which includes nights and weekends and may include some holidays/holiday weekends

·       Outstanding communication and customer service skills

·       Positive attitude and friendly demeanor

·       Must be professional and reliable

·       Must be able to frequently lift up to 25 lbs and work occasionally in an outdoor environment

Note: When you apply for this job online, you will be required to answer the following questions:

1. Do you have outstanding communication and customer service skills?
2. Are you able to work on game days, nights and weekends?


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Sales & Marketing: Sponsorship Services/Activation
Events and Hospitality Manager - Minnesota United FC (Golden Valley, MN)

About Us:
Soccer is the global game and the fastest growing sport in the country. Minnesota United is at the center of growth of the game in the Twin Cities and Minnesota. Under new ownership and rebranded at the beginning of the 2013 Season, Minnesota United is dedicated to growing professional soccer in the state of Minnesota. Minnesota United plays in Major League Soccer (MLS). Our position as a growing sports franchise creates a unique atmosphere where "start-up" meets pro sports team. In addition to our fast-paced environment with hard-working, collegial, energetic coworkers, we offer generous benefits, a forward-thinking culture, and the opportunity for career growth. We value creativity, dedication, curiosity, diversity, knowledge, and confidence.

Job Description:

The Events and Hospitality Manager is responsible for ensuring a first class experience for guests in premium seating areas as well as providing an exemplary level of service to Minnesota United FC business partners for all corporate events, travel and other experiential opportunities.  This position will have strong focus on club home games at TCF Bank Stadium and other team special events and will expand to other events in the new soccer-specific stadium set to open in the midway area of St Paul.    

Duties and Responsibilities:

·       Manage the service and staffing for suites, loges and clubs for all gamedays and non-gameday events

·       Coordinate all team corporate sponsor hospitality at the stadium, team training facility and other special events

·       Facilitate the upkeep of all premium spaces

·       Coordinate all corporate partner road trips and other hospitality events

·       Manage our corporate sponsor and premium customer gifts and premium giveaways

·       Create new events geared towards the business community that can generate revenue

·       Serve as the liaison for team ownership on gamedays and at all club events

·       Maintain client databases and manage the invitation and RSVP process for events

Qualifications:

·       A minimum of 3 years (5 preferred) of experience in an events and/or hospitality role

·       Outstanding work ethic and attention to detail

·       Strong creative skills and vision to add unique personal touches to enhance guest experiences

·       Proven track record of being able to meet and exceed customer’s expectations  

·       Ability to work nights and weekends and occasional travel

·       Bachelor’s degree preferred

·       Must be able to frequently lift up to 25 lbs and work in work occasionally in an outdoor environment

Note: When you apply for this job online, you will be required to answer the following questions:

1. Do you have a Bachelor's degree from a four-year college or university in related field?
2. Do you have a minimum of 3 years of experience in a events and hospitality role?
3. Are you able to work nights and weekends, with additional travel?


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Sales & Marketing: Ticket Sales
Account Executive - Minnesota United FC (Golden Valley, MN)

About Us:
Soccer is the global game and the fastest growing sport in the country. Minnesota United is at the center of growth of the game in the Twin Cities and Minnesota. Under new ownership and rebranded at the beginning of the 2013 Season, Minnesota United is dedicated to growing professional soccer in the state of Minnesota. Minnesota United plays in Major League Soccer (MLS). Our position as a growing sports franchise creates a unique atmosphere where "start-up" meets pro sports team. In addition to our fast-paced environment with hard-working, collegial, energetic coworkers, we offer generous benefits, a forward-thinking culture, and the opportunity for career growth. We value creativity, dedication, curiosity, diversity, knowledge, and confidence.

Job Description:
This is a full-time, entry-level position. Your primary focus will be on selling Minnesota United FC season ticket sales packages. You will receive dedicated training and you will learn techniques to maximize your verbal and written business communication skills. Prospects are targeted through new business initiatives and mining our current database via phone calls, emails, and in-person meetings. This position is located in Golden Valley, MN.

Responsibilities:

  • Maximize ticket sales and ticket sales revenue through execution of meetings, sales calls, and networking events
  • Exemplify the core characteristics of a strong sales culture, including strong interpersonal skills, prompt and professional follow-through, openness to new ideas and suggestions, and constant enthusiasm toward internal and external contacts
  • Communicate effectively and professionally with all internal and external contacts
  • Support a positive sales culture within the sales team, as well as the entire front office.
  • Other duties as assigned by the Director of Ticket Sales

Requirements:

  • Bachelor’s degree in sports administration, business, advertising, or marketing preferred
  • 1-3 years of ticket sales experience in a professional sport or university setting
  • Interest in building a career in sales
  • Excellent verbal and written skills
  • Team player with a positive attitude, self-confidence, professionalism, resourcefulness, integrity, motivation, and a very strong work ethic
  • Sales experience, although not required, is preferred
  • Ability to work flexible hours including evenings, weekends, and holidays
  • Bilingual skills (English and Spanish) a plus

Note: When you apply for this job online, you will be required to answer the following questions:

1. Do you have a Bachelor's degree from a four-year college or university in related field?
2. Do you have ticket sales experience in a professional sport or university setting?


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Sales & Marketing: Ticket Sales
New Business Development Representative - Minnesota United FC (Golden Valley, MN)

About Us:
Soccer is the global game and the fastest growing sport in the country, and Minnesota United FC (MNUFC) is at the center of growth of the game in the Twin Cities and greater Minnesota. Under new ownership and rebranded at the beginning of the 2013 Season, MNUFC is dedicated to growing professional soccer in Minnesota—2017 marks MNUFC’s inaugural season in Major League Soccer. Our position as a growing sports franchise creates a unique atmosphere where "start-up" meets pro sports team. In addition to our fast-paced environment with hard-working, collegial, energetic coworkers, we offer generous benefits, a forward-thinking culture, and the opportunity for career growth. We value creativity, dedication, curiosity, diversity, knowledge, and confidence.

Job Description:
This is a full-time, entry-level position. Your primary focus will be on selling Minnesota United FC season ticket, group packages and hospitality offerings. You will receive dedicated training and you will learn techniques to maximize your verbal and written business communication skills. Prospects are targeted through new business initiatives, networking events and mining our current database via phone calls, emails, and in-person meetings. This position is located in Golden Valley, MN.

Responsibilities:

·         Maximize ticket sales and ticket sales revenue through execution of meetings, sales calls, and networking events

·         Prospecting through web research and personal networks

·         Target businesses to share information about our brand

·         Exemplify the core characteristics of a strong sales culture, including strong interpersonal skills, prompt and professional follow-through, openness to new ideas and suggestions, and constant enthusiasm toward internal and external contacts

·         Communicate effectively and professionally with all internal and external contacts

·         Support a positive sales culture within the sales team, as well as the entire front office.

·         Other duties as assigned by the Senior Director of Ticket Sales

Requirements:

  • Bachelor’s degree in sports administration, business, advertising, or marketing preferred
  • Interest in building a career in sales
  • Excellent verbal and written skills
  • Team player with a positive attitude, self-confidence, professionalism, resourcefulness, integrity, motivation, and a very strong work ethic
  • Sales experience, although not required, is preferred
  • Ability to work flexible hours including evenings, weekends, and holidays
  • Bilingual skills a plus

Note: When you apply for this job online, you will be required to answer the following questions:

1. Do you have a Bachelor's degree from a four-year college or university in related field?
2. Are you able to work flexible hours, including evenings, weekends, and holidays?


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Sales & Marketing: Ticket Sales
College Ambassador - Minnesota United FC (Golden Valley, MN)

About Us:
Soccer is the global game and the fastest growing sport in the country, and Minnesota United FC (MNUFC) is at the center of growth of the game in the Twin Cities and greater Minnesota. Under new ownership and rebranded at the beginning of the 2013 Season, MNUFC is dedicated to growing professional soccer in Minnesota—2017 marks MNUFC’s inaugural season in Major League Soccer. Our position as a growing sports franchise creates a unique atmosphere where "start-up" meets pro sports team. In addition to our fast-paced environment with hard-working, collegial, energetic coworkers, we offer generous benefits, a forward-thinking culture, and the opportunity for career growth. We value creativity, dedication, curiosity, diversity, knowledge, and confidence.

Job Description:
The College Ambassador is a part-time position. Your primary responsibility will be developing a strategy to get your college or university to use Minnesota United FC tickets, while building relationships with local universities and students. You will receive dedicated training and you will learn techniques to maximize your verbal and written business communication skills. Prospects are targeted through new business initiatives and mining our current database via phone calls, emails, and in-person meetings. This position is located in Golden Valley, MN, where you will spend 50% in the office, and 50% in the field.

Responsibilities:

  • Maximize ticket sales and ticket sales revenue through execution of meetings, sales calls, and networking events.
  • Exemplify the core characteristics of a strong sales culture, e.g. strong interpersonal skills, prompt and professional follow-through, openness to new ideas and suggestions, as well as exhibiting constant enthusiasm toward internal and external contacts.
  • Communicate effectively and professionally with all internal and external contacts.
  • Support a positive sales culture within the sales team, as well as the entire front office.
  • Other duties as assigned by the Director of Ticket Sales.

Requirements:

  • Working towards Bachelor’s degree at local college/university (business, advertising, or marketing major preferred)
  • Interest in building a career in sales
  • Sales experience, although not required, is preferred
  • Excellent verbal and written skills
  • Must have reliable transportation
  • Team player with a positive attitude, self-confidence, professionalism, resourcefulness, integrity, motivation, and a very strong work ethic
  • Ability to work flexible hours including evenings, weekends, and holidays
  • Bilingual skills (English and Spanish) a plus

Note: When you apply for this job online, you will be required to answer the following questions:

1. Are you working towards a Bachelor's degree at a local college/university?


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Sales & Marketing: Corporate Sponsorship Sales
Corporate Sales Manager - Minnesota United FC (Golden Valley, MN)

About Us

Soccer is the global game and the fastest growing sport in the country. Minnesota United FC is the epicenter of the game’s growth in the Twin Cities and greater Minnesota. The Club is rooted in rich tradition but has experienced immense growth with tripled attendance in 2015, a transition to Major League Soccer and a new stadium in Saint Paul. Minnesota United FC will allow you to merge a passion for sales and soccer in a unique opportunity for professional growth in the sports market.

Job Description

The Corporate Sales Manager will develop and maintain strategic corporate relationships with new and existing clients to sell all Minnesota United FC-related assets. These assets include, but are not limited to, game day signage, broadcast integrations, web integrations, community outreach projects and Twin Cities events.

Responsibilities

  • Research and assess local and national market for potential partnership opportunities
  • Formulate business relationships and new clients through cold calling, referrals, networking and site visits
  • Foster client relationships to create a mutually beneficial partnership and generate additional revenue
  • Work closely with other departments and the partnership marketing team to look for additional revenue opportunities for potential and current clients
  • Represent Minnesota United FC in the community and business environment when involved in civic and professional organizations

Requirements

  • A minimum of 3 years (5 preferred) of experience in a business sales or development role
  • Experience selling advertising, sponsorship, digital and promotional programs
  • Experience generating clients through cold calling
  • Experience developing a marketing/events strategy for clients and executing against that plan
  • Experience in personally developing business in media or sports preferred
  • Bachelor’s degree preferred

Note: When you apply for this job online, you will be required to answer the following questions:

1. Do you have experience selling advertising, sponsorship, digital and promotional programs?
2. Do you have experience in personally developing business in media or sports?


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Sales & Marketing: Ticket Sales
Bilingual Account Executive - Minnesota United FC (Golden Valley, MN)

About Us:
Soccer is the global game and the fastest growing sport in the country. Minnesota United FC is the epicenter of growth of the game in the Twin Cities and Minnesota. Our position as a growing sports franchise that is building a new stadium and entering MLS while currently playing in the NASL creates a unique atmosphere where "start-up" meets pro sports team. A career with Minnesota United will allow you to merge a passion for business and sales, professional growth, and a unique career in professional sports.

Job Description:

The Bilingual Account Executive position is full time, where the primary focus is on selling Minnesota United FC season ticket and group sales packages. You will receive dedicated training and you will learn techniques to maximize your verbal and written business communication skills. Prospects are targeted through new business initiatives and mining our current database via phone calls, emails, and in-person meetings.  This position is located in Golden Valley, MN.

Responsibilities:

  • Maximize ticket sales and ticket sales revenue through execution of meetings, sales calls, and networking events.
  • Target businesses to share information about our brand.
  • Exemplify the core characteristics of a strong sales culture, e.g. strong interpersonal skills, prompt and professional follow-through, openness to new ideas and suggestions, as well as exhibiting constant enthusiasm toward internal and external contacts.
  • Communicate effectively and professionally with all internal and external contacts.
  • Support a positive sales culture within the sales team, as well as the entire front office.
  • Other duties as assigned by the Director of Ticket Sales.

Requirements:

  • Bachelor’s degree in sports administration, business, advertising, or marketing preferred.
  • 1-3 years of ticket sales experience in a professional sport or university setting.
  • Interest in building a career in sales.
  • Excellent verbal and written skills.
  • Team player with a positive attitude, self-confidence, professionalism, resourcefulness, integrity, motivation, and a very strong work ethic.
  • Sales experience, although not required, is preferred.
  • Ability to work flexible hours including, but not limited to, evenings, weekends, and holidays.
  • Fluently bilingual in English and Spanish, or another language.

Note: When you apply for this job online, you will be required to answer the following questions:

1. Do you have a Bachelor's degree from a four-year college or university in related field?
2. Are you fluently bilingual in English and another language?
3. Do you have ticket sales experience in a professional sport or university setting?


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Sales & Marketing: Ticket Sales
Sales Trainee - Session XXV - MLS National Sales Center (Minneapolis, MN)

Start Date: June, 2017

The Opportunity: The MLS National Sales Center is seeking positive and passionate individuals to enter an intensive and highly selective two-to-four month sales training program. The National Sales Center is a performance-based program which allows successful NSC Trainees the opportunity to interview for sales positions at MLS Clubs.

Success Rate: The MLS National Sales Center has produced over 215 hires for 24 MLS clubs over 23 sessions.

How NSC Trainees will Succeed: NSC Trainees are put through a world-class sales training process gaining in-depth knowledge of MLS Ticket Sales by working with MLS clubs and partners, selling premium inventory, season tickets, mini plans, and group tickets. Trainees will primarily use phone and email to market and sell packages, but will also have the opportunity to practice face-to-face selling in select instances. Each NSC Trainee is also provided day-to-day mentoring by upper-level MLS executives.

Success throughout Your Career: We believe a solid foundation allows the opportunity for advancement. In the six years of the NSC’s existence, over 30 NSC Alumni have risen in the ranks to move into management roles at various MLS Clubs.

Who is Best for this Position: The best candidates for this position must be driven, positive, and have a PASSION for soccer. Specifically, the best individual will meet all the criteria below:

  • Bachelor’s Degree from an accredited college and commitment to be a soccer sales industry leader
  • Ability to participate in entire two-to-four month curriculum (evening, weekend, and potential holiday hours)
  • Ability to work as a team player
  • Proficient in basic computer software programs
  • Strong organizational and communication skills
  • Excellent customer service skills
  • Willingness to learn
  • Ability to move to Blaine, MN at the National Sports Center for the duration of the program
  • Ability to relocate to an MLS Club immediately following the training session

About this Application: Please include a video elevator pitch in your application stating the following:

  • Your Name
  • Your School
  • Graduation Date
  • Why you are passionate about soccer and sales

Check out John Elliano and Griffin Booth (LA Galaxy)’s elevator pitches:





Click here to find out more about the MLS National Sales Center Experience.

Note: When you apply for this job online, you will be required to answer the following questions:

1. Why soccer? Why sales? Please provide this answer via a YouTube Elevator Pitch.
2. Are you able to move to Minneapolis, MN for the entire 2 to 4 month training program (evenings, weekends, and possibly holiday hours)?
3. Yes/No: Are you willing to relocate to an MLS club following the training session?
4. Yes/No: Are you legally eligible to work in the United States?
5. In 100 words or less what excites you the most about being possibly accepted into the MLS National Sales Center?
6. How did you hear about this opportunity (campus career services, TeamWork Online email, banner ad on website, etc)? Who, if anyone, referred you to this program?
7. Yes/No: Will you now or in the future require sponsorship to work in the United States?


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Sales & Marketing: Ticket Sales
Sales Trainee - Session XXIV - MLS National Sales Center (Minneapolis, MN)

Start Date: Late January, 2017

The Opportunity: The MLS National Sales Center is seeking positive and passionate individuals to enter an intensive and highly selective two-to-four month sales training program. The National Sales Center is a performance-based program which allows successful NSC Trainees the opportunity to interview for sales positions at MLS Clubs.

Success Rate: The MLS National Sales Center has produced over 215 hires for 24 MLS clubs over 23 sessions.

How NSC Trainees will Succeed: NSC Trainees are put through a world-class sales training process gaining in-depth knowledge of MLS Ticket Sales by working with MLS clubs and partners, selling premium inventory, season tickets, mini plans, and group tickets. Trainees will primarily use phone and email to market and sell packages, but will also have the opportunity to practice face-to-face selling in select instances. Each NSC Trainee is also provided day-to-day mentoring by upper-level MLS executives.

Success throughout Your Career: We believe a solid foundation allows the opportunity for advancement. In the six years of the NSC’s existence, over 30 NSC Alumni have risen in the ranks to move into management roles at various MLS Clubs.

Who is Best for this Position: The best candidates for this position must be driven, positive, and have a PASSION for soccer. Specifically, the best individual will meet all the criteria below:

  • Bachelor’s Degree from an accredited college and commitment to be a soccer sales industry leader
  • Ability to participate in entire two-to-four month curriculum (evening, weekend, and potential holiday hours)
  • Ability to work as a team player
  • Proficient in basic computer software programs
  • Strong organizational and communication skills
  • Excellent customer service skills
  • Willingness to learn
  • Ability to move to Blaine, MN at the National Sports Center for the duration of the program
  • Ability to relocate to an MLS Club immediately following the training session

About this Application: Please include a video elevator pitch in your application stating the following:

  • Your Name
  • Your School
  • Graduation Date
  • Why you are passionate about soccer and sales

Check out John Elliano and Griffin Booth (LA Galaxy)’s elevator pitches:





Click here to find out more about the MLS National Sales Center Experience.

Note: When you apply for this job online, you will be required to answer the following questions:

1. Why soccer? Why sales? Please provide this answer via a YouTube Elevator Pitch.
2. Are you able to move to Minneapolis, MN for the entire 2 to 4 month training program (evenings, weekends, and possibly holiday hours)?
3. Yes/No: Are you willing to relocate to an MLS club following the training session?
4. Yes/No: Are you legally eligible to work in the United States?
5. In 100 words or less what excites you the most about being possibly accepted into the MLS National Sales Center?
6. How did you hear about this opportunity (campus career services, TeamWork Online email, banner ad on website, etc)? Who, if anyone, referred you to this program?
7. Yes/No: Will you now or in the future require sponsorship to work in the United States?


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Sales & Marketing: Corporate Sponsor
Corporate Partnerships Manager - New England Revolution (Foxboro, MA)

Position Summary

The Corporate Partnerships Manager will have a working knowledge and experience with sports and entertainment sponsorships, account management and executing sponsor activations and programs. The candidate will contribute to the overall service of corporate partnerships for the New England Revolution by combining their knowledge of the Revolution brand and sponsorship execution.

Skills, Qualifications & Experience

  • 2-4 years experience
  • Bachelors Degree required
  • Previous Partnership Marketing experience required.
  • Outstanding writing skills and attention to detail
  • Strong PowerPoint and Photoshop skills
  • Proficiency in Microsoft Office
  • Excellent communication and interpersonal skills
  • Result Oriented
  • Self motivated

Equal Opportunity Employer: Race/Color/Sex/Sexual Orientation/Gender Identity/Religion/National Origin/Disability/Vets 


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Sales & Marketing: Ticket Marketing
College Ambassador - New England Revolution (Foxborough, MA)

If interested, please apply on our website: http://www.thekraftgroup.com/careers/.

The New England Revolution are currently looking for local college students to serve as team ambassadors on campus and at grassroots marketing events. Ambassadors main roles will be promoting upcoming events, games and special offers to the student population.

Responsibilities & Accountabilities
- Promote the Revolution on campus using Revolution provided materials; posters, flyers, etc.
- Liaise with school administration to coordinate organized school events involving the Revs
- Liaise with the Revolution marketing staff on a bi-weekly basis
- Represent the Revolution on campus; proudly wear team provided apparel
- Organize school specific, discounted ticket sales programs for fellow students
- Execute on-campus marketing promotions using Revolution provided materials
- Build a fan base for the Revolution among fellow college students

Skills, Qualifications & Experience
- Strong knowledge of the New England Revolution and Major League Soccer is required
- Strong verbal and written communication skills are required
- Must be a current student at a college in the New England area
- Must attend a college in New England

Equal Opportunity Employer: Race/Color/Sex/Sexual Orientation/ Gender Identity/Religion/National Origin/Disability/Vets 


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Sales & Marketing: Activation
Grassroots Marketing Representative - New England Revolution (Foxboro, MA)

Position Summary:

This position will serve as a brand ambassador for the New England Revolution, representing the team at a series of grassroots events all across the region. 

Responsibilities & Accountabilities:

  1. Work numerous events throughout New England in an effort to promote the Revolution brand
  2. Responsible for set-up and breakdown as well as distributing promotional items while interacting with fans
  3. Generate sales leads by interacting with people and collecting data
  4. Capture customer data using company iPads and enter data into the company system
  5. Demonstrate the ability to work well with other team members
  6. Entertain Revolution fans (new and old) by means of humor, crowd interaction, and verbal communication
  7. Assist with organization and maintenance of promotional item inventory for street team appearances
  8. Work closely and communicate effectively with marketing and soccer staff
  9. Represent the Revolution and their sponsors in a positive manner, as many of the events that the team will work include direct involvement with key corporate partners
  10. Special projects and assignments as business dictates

Skills, Qualifications & Experience:

  1. Outgoing personality, highly energetic, and enthusiastic
  2. Previous marketing/promotional experience for a college or professional sports team, preferred
  3. Ability to be a team player
  4. Reliable, punctual and demonstrates a professional attitude
  5. Strong organizational skills with ability to manage multiple tasks simultaneously in a fast-paced environment
  6. Ability to work a flexible schedule including nights, weekdays and holidays
  7. Knowledge of soccer, specifically Major League Soccer and the New England Revolution
  8. Bilingual language skills preferred

Equal Opportunity Employer: Race/Color/Sex/Sexual Orientation/ Gender Identity/Religion/National Origin/Disability/Vets 


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Sales & Marketing: Mascot
Team Mascot - New England Revolution (Foxborough, MA)

If interested, please apply on our website: http://www.thekraftgroup.com/careers/

Position Summary:
This position is responsible for entertaining and motivating fans, and to make promotional appearances throughout New England. The mascot's role is to generate crowd enthusiasm and to serve as a goodwill ambassador in the community.

Responsibilities & Accountabilities:

Motivate fans during events
Help provide support to select community and team events including sponsors, charitable organizations, media and private functions
Serve as a goodwill ambassador for Kraft Soccer
Maintain mascot costume cleanliness
Special assignments and projects as business dictates

Skills, Qualifications & Experience:
Must have a flexible schedule and available to work some days, nights and weekends for promotional appearances and games
Ability to interact with people of all ages
Good physical condition and able to withstand the demands of performing in a costume in all-weather elements
Animation skills as a mascot in non-speaking character
Ability to troubleshoot situations without delay and react accordingly
Perform mascot duties in a manner deemed acceptable according to Kraft Soccer standards
 


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Sales & Marketing: Ticket Sales
Account Executive Group Sales - New England Revolution (Foxborough, MA)

Position Summary:
The Account Executive, Group Sales position will primarily sell Revolution ticket products to a wide variety of targeted prospective buyers with a focus on Youth Soccer organizations. This position requires a high outbound call volume so a strong work ethic is necessary for success.

The Account Executive, Group Sales position must meet monthly, quarterly, and annual goals for tickets and ticket revenue so the ability to get results in the form of closing sales on a consistent basis is essential in this role.

This position will also play a key role on Revolution game days, assisting in the operation of sales related activities for Revolution clients and patrons.


Responsibilities & Accountabilities:
1.Make a high volume of outbound sales calls to prospective Revolution ticket buyers, specifically targeting youth soccer organizations across greater New England.
2.Sell Revolution sales products to a wide variety of prospective buyers and provide service after the sale to those customers.
3.Perform grassroots marketing activities for youth soccer organizations across greater New England to drive fan development and sales lead generations
4.Keep accurate CRM records and perform necessary follow up with customers in order to close sales.
5.Process orders by using the Archtics ticketing system and the Revolution intranet. Take all necessary steps and fill out all required forms/computer documents in a timely manner order to complete the sale and ensure proper delivery of all package elements to the customer.
6.Commit to the mastery of the Seven Step Sales Process. This position will receive extensive initial and ongoing training in this area.
7.Assist in the planning and execution of Revolution elements on game days and at Revolution events.
8.Perform other various tasks at the Direction of the Group Sales Manager and/or the VP of Ticket Sales and Customer Service.
9.Special projects and assignments as business dictates
 

Skills, Qualifications & Experience:
1.Excellent written and oral communication skills
2.Prior ticket sales experience preferred
3.Able to manage multiple timelines in a fast-paced, deadline oriented environment
4.Highly computer proficient and skilled working with database and spreadsheets
5.Well organized and maintain a professional, courteous posture with team members and customers

Equal Opportunity Employer: Race/Color/Sex/Sexual Orientation/Gender Identity/Religion/National Origin/Disability/Vets 


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Sales & Marketing: Sponsorship Services/Activation
Partnership Marketing Manager - New York City FC (New York, NY)

JOB TITLE: Partnership Marketing Manager

DEPARTMENT: Partnerships

REPORTING TO: Head of Partnership Marketing

LOCATION: New York, NY

NEW YORK CITY FOOTBALL CLUB OVERVIEW:

As the 20th member of Major League Soccer, New York City Football Club is the new benchmark for professional soccer teams in the United States. It played its inaugural campaign in 2015 and under manager Patrick Vieira, the Club finished second in the Eastern Conference in its sophomore season. New York City FC plays its home fixtures at the iconic Yankee Stadium and is building the City Football Academy – an elite training facility – in Orangeburg, NY.

New York City FC is one of four teams comprising the City Football Group and counts Manchester City FC, Melbourne City FC and Yokohama F-Marinos among its sister clubs.

POSITION OVERVIEW:

The Partnership Marketing Manager will be responsible for managing a growing portfolio of brands associated with New York City FC and City Football Group.  The ideal candidate will be able to build strong relationships and quickly move from basic account management and rights delivery to helping ensure Partners maximize the use of contractual rights and benefits to drive their brand and business objectives.

The Partnerships Marketing Manager will work closely with senior functional leads to deliver and optimize Partner rights including immersive experiences, digital content, player appearances, branding, tickets, hospitality and merchandise.  They will also support the broader City Football Group Commercial Partnerships team in the packaging of Club assets linked to Partner renewals and new business pitches.

PRIMARY DUTIES:

Deliver best-in-class management of New York City FC and City Football Group Partners, including:

  • Building strong relationships with Partners and their agency teams
  • Understanding the brand and business objectives of each Partner
  • Proactive development of marketing concepts and ideas for Partners which leverage Club assets
  • Offering fan insights and advice to help Partners build successful campaigns
  • Ensuring Partner initiatives adhere to the brand standards and guidelines of the Club
  • Identifying integration opportunities for Partners in the Marketing initiatives of the Club
  • Developing reporting procedures to help Partners optimize the impact of their activations
  • Event management and hosting of guests on match days and non-soccer events
  • Tracking and delivery of contractual rights and benefits
  • Coordination of Partner communications from New York City FC and City Football Group

Enable the commercial objectives of New York City FC and City Football Group by:

  • Supporting renewal discussions with existing Partners
  • Drafting case studies of impactful Partner activations
  • Researching marketing strategies and leading ideation sessions for potential Partners
  • Creating, packaging and tracking Club assets
  • Helping articulate the City Football Group story through visual and data-driven presentations

REQUIREMENTS/CHARACTERISTICS:

  • Bachelor’s degree in Marketing, Communications, Sports Management or related field
  • 3-5 years of experience in Marketing or Account Management
  • Sound knowledge of the global and United States soccer landscape
  • Familiarity with sports sponsorship contracts and rights packages
  • Above average knowledge of Microsoft Programs, including Word, Excel, and PowerPoint
  • Strong work ethic and team-oriented attitude
  • Flexible and comfortable in a fast-paced working environment
  • Self-sufficient and proactive
  • Skilled in all aspects of Partner/client service
  • Broad commercial acumen
  • Excellent communication skills
  • Well organized with consistent attention to detail
  • Ability to work flexible hours, including evenings, weekends, and holidays, as necessary
  • Ability to travel as required
  • Ability to speak a second language preferred

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Sales & Marketing: Graphic Design/Creative Services
Jr. Graphic Designer - New York City FC (New York, NY)

JOB TITLE: Jr. Graphic Designer

DEPARTMENT: Marketing

REPORTING TO: Graphic Designer

LOCATION: New York, NY

NEW YORK CITY FOOTBALL CLUB OVERVIEW:

As the 20th member of Major League Soccer, NYCFC strives to be the new benchmark for professional soccer in the United States. With the support of majority owner City Football Group (owners of Manchester City, Melbourne City and Yokohama F Marinos) as well as minority owner, the New York Yankees, NYCFC will kick off the third season in club history in 2017 at Yankee Stadium.

POSITION OVERVIEW:

The Jr. Graphic Designer is responsible for generating creative work for digital and print needs for New York City FC including, but not limited to, e-newsletters, web ads, paid media ads, sales collateral pieces, social media graphics, corporate partnership collateral, and websites.

The ideal candidate has strong design skills and understanding of layout, typography and color theory, especially applied to web and digital media.

RESPONSIBILITIES:

  • Use Adobe Creative Cloud Design Suite to generate designs for use on social media, websites and printed materials
  • Work alongside the Marketing, Ticketing and Corporate Partnerships department under the supervision of Graphic Designer to ensure all graphics needs are met
  • Proof all materials in accurate manner, delivering high-quality, on-time and error-free drafts
  • Design and production of web-specific graphics (e.g. static and animated banners, ads, social media and web page skins) and other forms of media
  • Design and production of final mechanicals for creative services requests (e.g. logos, collateral print materials, advertising, web banners, multimedia, etc.)
  • Assist with the creative aspects for branding and marketing materials including: print, online, TV, radio, billboards, etc.
  • Assist with the creation, editing and printing of sales and marketing collateral pieces
  • Responsible for the design, layout and formatting of digital and hard materials
  • Find graphical solutions while working through design challenges, effects and techniques
  • Manage large file delivery and organize a workflow environment
  • Game Day photo editing
  • Assist with additional responsibilities as needed

MINIMUM REQUIREMENTS/CHARACTERISTICS:

  • Bachelor’s degree in Graphic Design/Communication Design required
  • 1-3 years of related experience
  • Knowledge and understanding of Design concepts and techniques
  • Ability to create GIFs and animated graphics
  • Proficiency in Adobe Creative Suite (Photoshop, Illustrator, InDesign)
  • Ability to work with photographers
  • Deadline-oriented; experience at getting projects done quickly, with high standards of quality
  • Ability to multi-task and manage time efficiently by properly dividing time among several projects at once
  • Working knowledge of social platform graphic rules and requirements a plus
  • Experience in production and pre-press procedures a plus; preferably in sports or event marketing
  • Ability to work flexible hours, including evenings, weekends, and holidays, as necessary
  • Spanish language proficiency and general knowledge of soccer a plus.
  • Energetic, creative and collaborative mentality
  • Highly organized

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Sales & Marketing: Ticket Sales
Sales Associate - New York City FC (New York, NY)

JOB TITLE: Sales Associate

DEPARTMENT: Ticketing/Fan & Membership Services

REPORTING TO: Director, Ticket Sales

LOCATION: New York, NY

NEW YORK CITY FOOTBALL CLUB OVERVIEW:

As the 20th member of Major League Soccer, NYCFC strives to be the new benchmark for professional soccer in the United States. Looking to build on the successes of the 2016 campaign, NYCFC will kick off the third season in club history in 2017 at Yankee Stadium.

POSITION OVERVIEW:

The Sales Associate is responsible for the sale of an assortment of New York City Football Club ticket-related products with a strong emphasis on selling Full Season and Partial Plan packages.  Ideal candidate must be an aggressive, experienced sales professional who leads by example, possesses the ability to establish solid business relationships, maintains a professional attitude and maximizes opportunities to increase revenue potential.  

PRIMARY DUTIES:

  • Responsible for, but not limited to, the sales of new Full, Partial and Group ticket packages and Hospitality spaces
  • Meet and exceed established weekly, monthly and annual sales goals
  • Connect with a variety of sales prospects, primarily through a high volume of outbound phone calls
  • Implement and demonstrate outbound sales efforts by using sales and service best practices, prospecting, networking, lead generation, referral gathering, data capture and personal database management
  • Provide a superior level of customer service to existing and new business clients
  • Continually create and implement unique sales strategies, ideas and programs as a means of producing new business opportunities
  • Contribute positively to the sales team culture by developing mutually beneficial working relationships with all team members
  • Participate and contribute to daily or weekly sales team meetings and training sessions

REQUIREMENTS/CHARACTERISTICS:

  • Bachelor’s degree in Sports Management, Business or related field
  • Ability to work flexible hours, including evenings, weekends, and holidays, if necessary
  • Strong work ethic, team-oriented attitude, and enthusiasm about contributing to the success of the department and club
  • Excellent interpersonal and communication skills.
  • Above average knowledge of PC systems including Word, Excel, and database-related platforms
  • Working knowledge of Archtics, PowerPoint and Salesforce preferred
  • Soccer knowledge is preferred, but not required
  • Bilingual (Spanish) speaker a plus, but not required

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Sales & Marketing: Ticket Sales
Account Executive - New York City FC (New York, NY)

JOB TITLE: Account Executive

DEPARTMENT: Ticketing/Fan & Membership Services

REPORTING TO: Director, Ticket Sales

LOCATION: New York, NY

NEW YORK CITY FOOTBALL CLUB OVERVIEW:

As the 20th member of Major League Soccer, NYCFC strives to be the new benchmark for professional soccer in the United States. Looking to build on the successes of the 2016 campaign, NYCFC will kick off the third season in club history in 2017 at Yankee Stadium.

POSITION OVERVIEW:
The Account Executive is responsible for the sale of an assortment of New York City Football Club ticket-related products with a strong emphasis on selling Full Season and Partial Plan packages.  Ideal candidate must be an aggressive, experienced sales professional who leads by example, possesses the ability to establish solid business relationships, maintains a professional attitude and maximizes opportunities to increase revenue potential.  

PRIMARY DUTIES:

  • Responsible for, but not limited to, the sales of new Full, Partial and Group ticket packages and Hospitality spaces
  • Meet and exceed established weekly, monthly and annual sales goals
  • Implement and demonstrate outbound sales efforts by using sales and service best practices, prospecting, networking, lead generation, referral gathering, data capture and personal database management
  • Generate a pre-determined minimum number of weekly out of office “face-to-face” meetings and calls to create new business opportunities
  • Provide a superior level of customer service to existing and new business clients
  • Continually create and implement unique sales strategies, ideas and programs as a means of producing new business opportunities
  • Contribute positively to the sales team culture by developing mutually beneficial working relationships with all team members
  • Participate and contribute to daily or weekly sales team meetings and training sessions

REQUIREMENTS/CHARACTERISTICS:

  • Minimum of 1 year of Experience in ticket, group, season, suite or sponsorship sales; sports and entertainment industry experience preferred
  • Bachelor’s degree in Sports Management, Business or related field
  • Ability to work flexible hours, including evenings, weekends, and holidays, if necessary
  • Strong work ethic, team-oriented attitude, and enthusiasm about contributing to the success of the department and club
  • Excellent interpersonal and communication skills.
  • Above average knowledge of PC systems including Word, Excel, and database-related platforms
  • Working knowledge of Archtics, PowerPoint and Salesforce preferred
  • Soccer knowledge is preferred, but not required
  • Bilingual (Spanish) speaker a plus, but not required

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Sales & Marketing: Event Operations/Management
Event Marketing Manager - New York Red Bulls (Harrison, NJ)


COMPANY INFORMATION:

The New York Red Bulls are one of 22 teams in Major League Soccer (MLS). They are one of the ten charter clubs of MLS, having competed in the league since its founding in 1996.   They currently play their home matches at Red Bull Arena (RBA) in Harrison, New Jersey. RBA, a state-of-the-art 25,000-seat stadium, is widely regarded as the top soccer-specific stadium in North America. The club is owned by the Austrian beverage company Red Bull for which the team is named. The first team features 2016 MLS Golden Boot Winner Bradley Wright-Phillips, U.S. international Sacha Kljestan, and several players with USMNT experience.  The New York Red Bulls offer one of the nation's premier youth soccer development programs, from local soccer partnerships across New York and New Jersey to Regional Development Schools and the Red Bulls Academy teams.

 

 POSITION PURPOSE:

The Event Marketing Manager (EMM) is responsible for the execution of the pre-game Red Bull Arena Fan Activation Zone, “The BULLevard”, during RBNY match day productions, & NYRB events at the Arena or at other locations. The individual is responsible to uphold “Red Bull” standards for all events, delivering premium experiences to the fans, and continually looking for ways to improve these fan experiences. This position requires a highly detailed and organized individual who has the ability take ownership of initiatives and balance multiple tasks.

In order to be successful in this role, the EMM must possess the ability to analyze, and prepare a budget.  S/he must be able to manage multiple RFP processes with different vendors and partners, and the subsequent execution of those installations and projects. The EMM must be able to maintain the integrity of the Red Bull brand while creating marketing opportunities to help drive fan engagement and improving the overall match experience. It is very important to be able to manage several projects with overlapping timelines in this position.

The EMM will be overseeing an event team of 3-4 regular part-time staff, match day staff, & part-time laborers. They will work collaboratively with the Operations team to plan infrastructure and logistics, and execute events. The job holder must be skilled at recruiting, hiring, training, and managing staff.

This position requires a dynamic, professional, energetic, and creative individual with a successful marketing and management track record in professional sports. The BULLevard, stadium events and special events are all vital assets for our fan engagement and satisfaction, leading to returning customers and season ticket renewals.

 

ESSENTIAL FUNCTIONS: (Required to perform the job)

       MATCH DAY RESPONSIBILITIES

       Build the strategic plan for the BULLevard, and coordinate the build and execution with the events team and the Operations team, oversee all elements, including social media tie-ins, data collection, waivers for participants, creating the IZ schematic, and follow-up communications

o    Assist with coordinating league sponsor’s activations in the BULLevard

o    Work with the Marketing Partnerships team to integrate partners into new and existing activities in the BULLevard

o    Assist with special promotions, if applicable

       ARENA EVENT RESPONSIBILITIES

       Collaborate with Red Bull Arena Operations team for NYRB events at the Arena

       Responsible for developing and respecting the budget for these events

       Mainly during the off-season - working with different vendors in an RFP process to update branding inside and outside of the Arena, maintaining the BP2017 budget, and quality standards

       Working with Sales/Fan Services/Marketing Partnerships/Training Programs teams to ensure that their events are on brand and well executed

       Responsible to uphold Red Bull standards, delivering a premium experience to the consumer

       Events include, but are not limited to:

o    Red Member Appreciation Day

o    Red Member Orientation

o    Youth Partner Summit

o    Team Autograph Session

       NYRB OUTSIDE EVENT RESPONSIBILITIES

       Act as the Project Manager for special events outside of the Arena

       Responsible for developing and respecting budgets for these events

       Responsible for venue selection, contract negotiation, staffing, sourcing vendors, and run-of-shows for the events

       Responsible to uphold Red Bull standards, delivering a premium experience to the consumer

       These events include, but are not limited to:

o    Jersey Launch event

o    Red Bulls on the Road outdoor viewing parties

o    Open practice(s) in the city

o    Youth Soccer Festivals

o    Sales/Marketing Partnerships/Academy/Training Programs major events

o    Events at the Training Facility

o    End of year party / FO Cup / major staff events

 

 

SPECIFIC JOB KNOWLEDGE, SKILL AND ABILITY:

The individual must possess the following knowledge, skills and abilities and be able to explain and demonstrate that he or she can perform the essential functions of the job, with or without reasonable accommodation, using some other combination of skills and abilities

        Bachelor’s degree required

       Ideal candidate ought to be professional, motivated and enthusiastic

       3-4 years of event management experience, with strong project leadership and organizational skills

       Experience with 3rd party vendors

       Experience with developing and maintaining a budget

       Strong knowledge of the Red Bull brand a plus

       Demonstrated experience in staff management and development

       Must have excellent interpersonal and external communication skills

       Must have the ability to communicate with all levels of an organization, from executives to interns

       Must be able to collaborate with other departments who will be producing events on their own, acting as a coach/mentor in the event space without having direct responsibility for their execution

       Ability to maintain good working relationships with all internal staff and management

       3-4 years’ experience in sports marketing for a professional team

       This individual should provide helpful and courteous customer service to all vendors and guests and have the ability to problem solve as needed

       Must be detail-oriented, ability to handle multiple tasks in a timely and professional manner, be well organized and able to prioritize efficiently, and have excellent oral and written skills

       Experience working with Microsoft Office

       Strong understanding of soccer

Due to the cyclical nature of the entertainment industry, the employee may be required to work varying

schedules to reflect the business needs of the company.

 

Red Bull New York provides comprehensive benefits offerings to all full-time employees. Our benefits include medical and dental insurance, 401(k) plan, flexible spending accounts, tuition reimbursement, life insurance, health and wellness benefits, and a paid time-off program.

Red Bull New York is an equal opportunity employer and we will not discriminate against any employee or applicant for employment because of age, race, creed, color, national origin, ancestry, marital status, affectional or sexual orientation, gender identity or expression, disability, nationality or any other classification protected by law.


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Sales & Marketing: Client Relations/Customer Service
Game Day Fan Services Staff- Part-Time - New York Red Bulls (Harrison, NJ)

COMPANY INFORMATION:

The New York Red Bulls are one of 22 teams in Major League Soccer (MLS). They are one of the ten charter clubs of MLS, having competed in the league since its founding in 1996.   They currently play their home matches at Red Bull Arena (RBA) in Harrison, New Jersey. RBA, a state-of-the-art 25,000-seat stadium, is widely regarded as the top soccer-specific stadium in North America. The club is owned by the Austrian beverage company Red Bull for which the team is named. The first team features 2016 MLS Golden Boot Winner Bradley Wright-Phillips, U.S. international Sacha Kljestan, and several players with USMNT experience.  The New York Red Bulls offer one of the nation's premier youth soccer development programs, from local soccer partnerships across New York and New Jersey to Regional Development Schools and the Red Bulls Academy teams.

POSITION PURPOSE:

As a member of the Game Day Fan Services staff, you will be the first point of contact with the public in their Red Bull Arena experience. This is a part-time position working regular game day hours and event days at Red Bull Arena.

ESSENTIAL FUNCTIONS:
Provide a high level of customer service.
Good organizational skills.
Problem-solve by effectively communicating with guests.
Accurately operate the Archtics computer ticketing system to handle ticketing issues

SPECIFIC JOB KNOWLEDGE, SKILL AND ABILITY:


The individual must possess the following knowledge, skills and abilities and be able to explain and demonstrate that he or she can perform the essential functions of the job, with or without reasonable accommodation, using some other combination of skills and abilities
Must have at least a HS diploma or equivalent.
Previous customer service experience is a plus.
Experience with Archtics ticketing software a plus.
Must display excellent customer service, organization and computer skills.
Must have strong initiative and work ethic and be able to function without supervision.
Must have the capability of communicating positively with guests to establish their needs efficiently and courteously.
Bi-lingual is a plus.
Ability to work evenings, weekends and holidays is required.

Due to the cyclical nature of the entertainment industry, the employee may be required to work varying

schedules to reflect the business needs of the company.

 


Red Bull New York is an equal opportunity employer and we will not discriminate against any employee or applicant for employment because of age, race, creed, color, national origin, ancestry, marital status, affectional or sexual orientation, gender identity or expression, disability, nationality or any other classification protected by law.

 

 


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Sales & Marketing: Client Relations/Customer Service
Fan Ambassador-Part-Time - New York Red Bulls (Harrison, NJ)

COMPANY INFORMATION:

The New York Red Bulls are one of 22 teams in Major League Soccer (MLS). They are one of the ten charter clubs of MLS, having competed in the league since its founding in 1996.   They currently play their home matches at Red Bull Arena (RBA) in Harrison, New Jersey. RBA, a state-of-the-art 25,000-seat stadium, is widely regarded as the top soccer-specific stadium in North America. The club is owned by the Austrian beverage company Red Bull for which the team is named. The first team features 2016 MLS Golden Boot Winner Bradley Wright-Phillips, U.S. international Sacha Kljestan, and several players with USMNT experience.  The New York Red Bulls offer one of the nation's premier youth soccer development programs, from local soccer partnerships across New York and New Jersey to Regional Development Schools and the Red Bulls Academy teams.

 

 POSITION PURPOSE: (Position summary)

The primary function of the Fan Ambassador position is to provide the highest level of customer service to all fans in attendance on match-days.  You will act as one of the first points of contact with fans, and as an extension of the Fan Services department.  This is a part-time position working regular game day hours and events at Red Bull Arena.

 

ESSENTIAL FUNCTIONS: (Required to perform the job)

       Engage with fans and provide accurate information about the New York Red Bulls and Red Bull Arena Provide a high level of customer service

       Problem-solve by effectively communicating with guests
Being pro-active and having high energy when interacting with fans

       Assist with in-match promotions

       Represent the Red Bulls organization on match and/or event days

       Create a fun experience through positive fan interactions

 

 

SPECIFIC JOB KNOWLEDGE, SKILL AND ABILITY:

       Must have high school diploma

       Previous customer service experience is a plus

       Must display excellent customer service and communication skills

       Must possess traits to be high energy and proactive when interacting with fans

       Must have strong initiative and work ethic and be able to function without supervision

       Must have the capability of communicating positively with guests to establish their needs efficiently and courteously

       Ability to work evenings, weekends and holidays is required

       Due to the cyclical nature of the entertainment industry, the employee may be required to work varying schedules to reflect the business needs of the company.

       Bi-lingual a plus

       Knowledge of the New York Red Bulls and Major League Soccer is a plus

Due to the cyclical nature of the entertainment industry, the employee may be required to work varying

schedules to reflect the business needs of the company.

 


Red Bull New York is an equal opportunity employer and we will not discriminate against any employee or applicant for employment because of age, race, creed, color, national origin, ancestry, marital status, affectional or sexual orientation, gender identity or expression, disability, nationality or any other classification protected by law.


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Sales & Marketing: Ticket Sales
Ticket Sales Representative - New York Red Bulls (Harrison, NJ)

COMPANY INFORMATION:

The New York Red Bulls are one of 22 teams in Major League Soccer (MLS). They are one of the ten charter clubs of MLS, having competed in the league since its founding in 1996.   They currently play their home matches at Red Bull Arena (RBA) in Harrison, New Jersey. RBA, a state-of-the-art 25,000-seat stadium, is widely regarded as the top soccer-specific stadium in North America. The club is owned by the Austrian beverage company Red Bull for which the team is named. The first team features 2016 MLS Golden Boot Winner Bradley Wright-Phillips, U.S. international Sacha Kljestan, and several players with USMNT experience.  The New York Red Bulls offer one of the nation's premier youth soccer development programs, from local soccer partnerships across New York and New Jersey to Regional Development Schools and the Red Bulls Academy teams.

POSITION SUMMARY:


The New York Red Bulls are currently seeking hardworking and passionate individuals who want to become the next sales leaders in the sports industry. These individuals will be placed in a career growth driven program and will be trained and mentored to take the necessary steps to become an integral part of the organization. Every rep will be responsible for generating ticket sales revenue by selling season tickets, partial plans, and /or group ticket packages for the New York Red Bulls, as well other events at Red Bull Arena.  Sales will culminate through cold calls, out of office appointments, and in-arena tours.  Previous selling experience is preferred, but is not a contributing factor to the success you can have with this organization. Strong communication and excellent customer service skills are required to be successful in this role. 

 

 

ESSENTIAL FUNCTIONS: (Required to perform the job)

       Make a required minimum of 100 sales calls each day

       Responsible for the sale of Full and Partial Season Tickets and/or Group Ticket Packages to businesses and consumers.

       Maintain a professional and personal network to proactively seek new business opportunities.

       Generate new business leads based on personal research and outreach.

       Generate new business leads by attending networking or business focused events

       Meet or exceed established monthly revenue goals.

       Positively impact the sales culture by exhibiting passion, trust, selflessness and collaboration on a daily basis.

       Provide customer service to existing ticket holders and/or group accounts and fans.

       Assist with game day activities including sale stables and on field events as needed.
 

 

REQUIREMENTS:

       Prior sales experience is preferred but not required

       Proficient in Microsoft Office

       Displays an Openness to Learning

       Strong Interpersonal Skills required

       Previous Internship within the sports industry is preferred

       Ability to work with a team

       Must attend all home games and events at Red Bull Arena. (Nights, Weekends, and possibly Holidays required)

       Strong desire to build a career in sales

EDUCATION:

 

Minimum of Bachelor’s Degree form an accredited college or university

Due to the cyclical nature of the entertainment industry, the employee may be required to work varying

schedules to reflect the business needs of the company.

 

Red Bull New York provides comprehensive benefits offerings to all full-time employees. Our benefits include medical and dental insurance, 401(k) plan, flexible spending accounts, tuition reimbursement, life insurance, health and wellness benefits, and a paid time-off program.

Red Bull New York is an equal opportunity employer and we welcome applications from all backgrounds regardless of race, color, religion, sex, ancestry, age, marital status, sexual orientation, gender identity, disability or any other classification protected by law.

 


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Sales & Marketing: Client Relations/Customer Service
Box Office Rep - New York Red Bulls (Harrison, NJ)

COMPANY INFORMATION:

The New York Red Bulls are one of 22 teams in Major League Soccer (MLS). They are one of the ten charter clubs of MLS, having competed in the league since its founding in 1996.   They currently play their home matches at Red Bull Arena (RBA) in Harrison, New Jersey. RBA, a state-of-the-art 25,000-seat stadium, is widely regarded as the top soccer-specific stadium in North America. The club is owned by the Austrian beverage company Red Bull for which the team is named. The first team features 2016 MLS Golden Boot Winner Bradley Wright-Phillips, 2015 Goalkeeper of the Year Luis Robles, U.S. international Sacha Kljestan, and several players with USMNT experience.  The New York Red Bulls offer one of the nation's premier youth soccer development programs, from local soccer partnerships across New York and New Jersey to Regional Development Schools and the Red Bulls Academy teams. 

POSITION SUMMARY:

As a member of the box office staff, you will be the first point of contact with the public in their Red Bull Arena experience. This is a part-time position working event days at Red Bull Arena.

ESSENTIAL FUNCTIONS: (Required to perform the job):

  • Use Archtics Ticketmaster ticketing system, to sell tickets and provide exceptional customer service.
  • Accurately accept and apply payment to relevant orders and distribute proper change.
  • Assist customers at the Box Office Will Call windows and resolve any issues or problems.
  • Assist in management of lines outside of Box Office (answering questions as well as making sure fans are in the correct lines).
  • Answer questions regarding events, tickets, and schedules.
  • Maintain a secure working environment for cash and tickets.
  • Reconcile and balance cash box at end of shift with Box Office supervisor.
  • Other duties as assigned.

SPECIFIC JOB KNOWLEDGE, SKILL AND ABILITY:

The individual must possess the following knowledge, skills and abilities and be able to explain and demonstrate that he or she can perform the essential functions of the job, with or without reasonable accommodation, using some other combination of skills and abilities.

  • Prior cash handling and customer service experience.
  • Experience with ticketing systems preferred (e.g. Ticketmaster Archtics, etc)
  • Candidates must be computer literate and able to maintain a guest friendly, quality service attitude at all times.
  • Display excellent customer service skills and be able to listen and communicate effectively.
  • Proven job reliability, dedication, strong work ethic, and responsibility.
  • Ability to work independently and as a member of the team.
  • Ability to count money and make change accurately.
  • Ability to take and follow instructions.
  • Ability to work evenings, weekends and holidays as required.
  • Bilingual a plus.

EDUCATION:

Must have at least a HS diploma or equivalent

Due to the cyclical nature of the entertainment industry, the employee may be required to work varying

schedules to reflect the business needs of the company.

 

Red Bull New York provides comprehensive benefits offerings to all full-time employees. Our benefits include medical and dental insurance, 401(k) plan, flexible spending accounts, tuition reimbursement, life insurance, health and wellness benefits, and a paid time-off program.

Red Bull New York is an equal opportunity employer and we will not discriminate against any employee or applicant for employment because of age, race, creed, color, national origin, ancestry, marital status, affectional or sexual orientation, gender identity or expression, disability, nationality or any other classification protected by law.


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Sales & Marketing: Ticket Sales
Inside Sales Consultant-Part-time - New York Red Bulls (Harrison, NJ)

COMPANY INFORMATION:

The New York Red Bulls are one of 20 teams in Major League Soccer (MLS). They are one of the ten charter clubs of MLS, having competed in the league since its founding in 1996.   They currently play their home matches at Red Bull Arena (RBA) in Harrison, New Jersey. RBA, a state-of-the-art 25,000-seat stadium, is widely regarded as the top soccer-specific stadium in North America. The club is owned by the Austrian beverage company Red Bull for which the team is named. The first team features 2014 MLS Golden Boot Winner Bradley Wright-Phillips, U.S. international Sacha Kljestan, and several players with USMNT experience.  The New York Red Bulls offer one of the nation's premier youth soccer development programs, from local soccer partnerships across New York and New Jersey to Regional Development Schools and the Red Bulls Academy teams.

 

POSITION PURPOSE:

 

The Inside Sales position is designed for those who are looking to grow their careers in the sports industry. This role provides the training and development plans needed to help set up future leaders & contributors to the club.

ESSENTIAL SALES FUNCTIONS:

 

·         Make a required minimum of 100 sales calls each day

·         Meet minimum requirement of face to face meetings in a week

·         Responsible for the sale of Full and Partial Season Tickets, and Group Ticket Packages to businesses, consumers, and youth soccer

·         Maintain a professional and personal network to proactively seek new business opportunities

·         Generate new business leads based on personal research and outreach

·         Meet or exceed established monthly revenue goals

·         Positively impact the sales culture by exhibiting passion, trust, and selflessness on a daily basis.

·         Provide customer service to existing season ticket holder accounts and fans

·         Assist with game day activities including sales tables and on field events

·         Uphold standards set forth by the club

SPECIFIC JOB KNOWLEDGE, SKILL AND ABILITY:

 

·         Minimum of a Bachelor’s Degree from an accredited college or university

·         Proficient in Microsoft Office

·         Displays an Openness to Learning

·         Strong Interpersonal Skills required

·         Previous Job/Internship within the sports industry is preferred

·         Ability to work with a team

·         Must attend all home games and events at Red Bull Arena. (Nights, Weekends, and possibly Holidays required)

·         Strong desire to build a career in sales

EDUCATION:

 

·         Bachelor’s Degree or Equivalent Experience Required

Due to the cyclical nature of the entertainment industry, the employee may be required to work varying schedules to reflect the business needs of the company.

Red Bull New York provides comprehensive benefits offerings to all full-time employees. Our benefits include medical and dental insurance, 401(k) plan, flexible spending accounts, tuition reimbursement, life insurance, health and wellness benefits, and a paid time-off program.

Red Bull New York is an equal opportunity employer and we will not discriminate against any employee or applicant for employment because of age, race, creed, color, national origin, ancestry, marital status, affectional or sexual orientation, gender identity or expression, disability, nationality or any other classification protected by law.

Note: When you apply for this job online, you will be required to answer the following questions:

1. Why do you feel you would like a career in sales?
2. What is your interest in working for the New York Red Bulls?
3. Fast forward 6 months from now, How would you like to be remembered as a member of the New York Red Bulls sales staff?


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Sales & Marketing: Fan Development
Fan Ambassador - Orlando City Soccer Club (Orlando, FL)

Department: Sales
Reports to: Guest Experience Manager               

Background: After winning three USL-Pro Championships over a four-year span, Orlando City SC quickly set the standard for professional soccer clubs, both on and off the field, and was awarded the 21st franchise in Major League Soccer (MLS) on Nov. 19, 2013. The Club began MLS play in Central Florida in 2015, setting league attendance records for an expansion side in its first season and has welcomed over 60,000 fans for consecutive season-opening matches in 2015 and 2016. The Lions, who currently hold the second highest average attendance in the league, will begin play in a privately funded, state-of-the-art downtown stadium in the 2017 MLS season.

Orlando City SC also operates Orlando Pride of the National Women’s Soccer League (NWSL) and Orlando City B of the United Soccer League (USL), which both began play in 2016. For more information visit www.orlandocitysc.com.

Position Description: Fan Ambassadors are responsible for providing an exceptional experience for every guest that attends an Orlando City SC or Orlando Pride game or event. This may include, but is not limited to, welcoming guests at our gates, listening to fans needs and constructive criticism on game days, taking heed of things that need to be corrected, assisting the Guest Experience Department at various Orlando City and Orlando Pride events, and reporting all fan concerns and feedback to the Guest Experience Department.

Duties & Responsibilities:

  • Proactively engage and interact with fans throughout the stadium.
  • Ensure that fan concerns are heard and reported to the appropriate departments.
  • Have full knowledge of all policies, services and facility locations inside our new downtown stadium.
  • Act as information liaison for all Orlando City and Orlando Pride home games and stadium events.
  • Accurately and successfully communicate all key messages to guests.
  • Project an approachable, professional attitude at all times.
  • Assist with orientation of stadium.
  • Minimum high school diploma or equivalent. Some college preferred.
  • Strong customer service and interpersonal skills.
  • Strong conflict resolution skills.
  • Ability to handle stressful customer service situations.
  • Excellent oral communication skills.
  • Must be fan-friendly and become familiar with the stadium in order to provide accurate directions throughout the facility.
  • Must commit to work all Orlando City and most Orlando Pride games throughout the season.  Additional event attendance may be required. 
  • Must be able to stand for a minimum of 3 to 4 hours at a time.
  • Must have reliable transportation to and from work for all games.
  • Prior customer service experience a plus.
  • Knowledge of soccer preferred, but not required.
  • Fluent in Spanish or Portuguese a plus. 

Note: When you apply for this job online, you will be required to answer the following questions:

1. . Do you currently reside in Central Florida?
2. Do you have previous customer service experience?
3. Are you available to work weekends, holidays, etc. as dictated by events?


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Sales & Marketing: Community Relations
Manager, Philadelphia Union Foundation & Community Relations - Philadelphia Union (Chester, PA)

The Manager, Philadelphia Union Foundation (PUF) & Community Relations will oversee the Philadelphia Union Foundation and Philadelphia Union Community Relations Department with planning and implementing all events, in-game activation, and outreach to grow new relationships in the Chester and surrounding communities. The position reports to the Vice President, Marketing.

RESPONSIBILITIES:

Community Relation Department and Philadelphia Union Foundation Strategy

  • Create and drive overall strategy for Philadelphia Union Community Relations and the Philadelphia Union Foundation
  • Build an events and content strategy (web, social, mobile) to share Union in the community stories featuring players, coaching staff and front office

CR/Foundation Operations

  • Manage prospective partners/programs
  • Point of contact for all communications pre and post event
  • Consult with Digital Department to market program son social media and web  outlets
  • Develop and adhere to program budgets
  • Cultivate and maintain business relationships
  • Complimentary ticket distribution
  • Program proposals
  • Create agendas for Foundation Board meetings
  • Maintain insurance coverage
  • Order merchandise for donation requests
  • Renew appropriate licenses
  • Assist Finance Department with annual PUF audit

Game Day Responsibilities

  • Manage 50/50 Raffle program
  • Attend to CR/PUF guests
  • Oversee Hometown Hero program
  • Plan and execute CR Awareness Nights (ex. Pediatric Cancer Awareness, Breast Cancer Awareness, etc.)

Fundraising

  • Grant writing and program management
  • Plan and execute annual Cocktails & Cleats event
  • eBay Auctions
  • License Plate Orders
  • Assist with general donations throughout the year

QUALIFICATIONS:

  • Bachelor’s degree, preferably in communications, business administration, sports management or related field
  • Be highly organized and detail-oriented with outstanding time/task management skills
  • Be able to work flexible hours, including weekends and evenings, as required
  • Possess solid decision-making and leadership skills and be able to work independently

If selected, this person will be required to provide the following clearances:

  • PA Child Abuse History clearance
  • PA State Police Criminal Records Check
  • An FBI Criminal Background Check

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Sales & Marketing: Ticket Sales
Game Day - 5050 Raffle Ticket Seller - Philadelphia Union (Chester, PA)

OVERVIEW:

The Philadelphia Union is looking for high-energy, motivated sellers to join our 50/50 raffle sales team for the 2017 season.  The mission of the Philadelphia Union Foundation is to provide opportunities for children through the power of relationships to offer transformational change in the areas of education, community, health, and recreation.  The Philadelphia Union Foundation is a registered 501c3.

RESPONSIBILITIES:

  • Approach fans pre-game and in-game to explain the details of the 50/50 raffle program and to sell raffle tickets.
  • Accurately handle the sale and distribution of the tickets, following program requirements.
  • Answer questions fans may have about the program.
  • Turn in all cash and tickets to Coordinator several times throughout and at the end of game-day.
  • Hours: Arrive 2.0 hours pre-kick. Shift ends 20-30 minutes after the game ends.

QUALIFICATIONS:

  • Must have a High School Diploma or equivalent education
  • Prior experience handling cash
  • Ability to interact positively with large fan base
  • Must be detail oriented and have strong organizational skills
  • Strong verbal communication skills
  • Customer service skills
  • Games are predominantly held on nights and weekends


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Sales & Marketing: Ticket Sales
Premium Sales - Senior Account Executive or Account Executive - Philadelphia Union (Chester, PA)

DO YOU WANT TO MOVE UP TO THE FIRST DIVISION?

The Philadelphia Union feel that selling premium is equivalent to being in the first division of their ticket sales department.  To be in the first division, or in Premium Sales in this case, you have to be the best of the best in the lower divisions.

We’re looking for someone who has had continued success selling premium hospitality options and higher priced inventory, but is ready to take their game to another level.  This top performer should be someone who is only satisfied with being number one on the leaderboard and shares the Philadelphia Union goal of Ticket Sales Domination!

 

HIGH ROLLERS

Premium sales isn’t for small-time players.  You’ll be dribbling your way through some of the toughest defenders (gatekeepers) in Philadelphia to get to that key decision maker and score a big win off the field for the Union.  In this position, you’ll be calling on companies and business professionals, while also meeting potential clients at networking events all over the Philadelphia area.

 

YOUR PLAYBOOK

We’ll expect you to have a basic understanding of Premium ticket sales coming in.  We’ll also expect you to be able to further your ticket sales craft during your time at the Union prior to making your next career jump.

You'll be making phone calls, emailing, networking, and setting up face to face meetings with Union Premium prospects to sell them Premium Seating. You’ll develop and manage relationships while providing exemplary customer service. The majority of your time will be spent in the office, but should be continuously scheduling meetings in and out of the office, and in-stadium events along with all of our 18+ Union home games.

 

MAIN DUTIES

• Execute effective sales calls and presentations promoting the purchase of premium ticket products in order to meet established sales objectives.
• Proactively solicit and follow-up on personal sales leads under the guidelines established by supervisors.
• Produce and maintain accurate reports regarding sales, appointments, and account maintenance.
• Work in conjunction with Sales Team to uphold mandates of entire department regarding sales and service objectives.
• Participate in events, promotions, client entertainment and other activities as required.
• Work closely with Ticket Operations and Service departments to ensure inventory integrity, and high levels of service for ticket purchasers. 

 

ARE YOU THE MVP CANDIDATE WE’RE LOOKING FOR?

We are working to develop the best ticket sales department in all of sports. Therefore, we will be very selective in who we add to our team. We’re looking for candidates who are competitive, coachable, detail oriented, and who have the desire to climb to the top of the industry. If you’ve had some success in the past and think you can put your name into the race for the MVP Award, you’re just who we’re looking for.

 

Qualification Requirements: To perform this job successfully, an individual must be able to perform each duty satisfactorily. The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The candidate must have a strong work ethic and a burning desire to build a career in professional sports.

 

Education and/or experience: Bachelor’s degree (B.A.) from a four-year college or university and prior experience in ticket sales.

 

Note: This is full-time position with compensation consisting of a salary plus commission.  Hours may include evenings, weekends, and holidays.


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Sales & Marketing: Community Relations
Community Relations Coordinator - Portland Timbers (Portland, OR)

Kick off your sports career with the Portland Timbers as a Community Relations Coordinator.

Selection for the Community Relations Coordinator will be made based on applicable skills, experience and area(s) of education. Be sure to clearly demonstrate your skills, experience and area(s) of interest in your application.
 

As a Community Relations Coordinator will report to the Director of Community Relations and is responsible for managing the day-to-day fundraising elements of the team’s community platform, Stand Together, as well as taking a leadership role in the team’s social media accounts. This role will assist in the creation, execution, and management all community partnerships, programs, and outreach activities.

RESPONSIBILITIES:

  • Oversee key Stand Together outreach programs and initiatives, such as Tix for Kids program
  • Manage and execute all aspects of the 50/50 raffles at every Timbers and Thorns game
  • Assist with coordination of targeted Stand Together programs
  • Manage the teams online auction platform and fundraising activities
  • Coordinate content for Stand Together social media platforms: Twitter & Instagram
  • Coordinate and attend targeted community/grassroots events
  • Assist with the management of player appearances
  •   Manage fan contesting opportunities and promotion
  • Identify new opportunities to strengthen team’s connection to the community
  • Work with marketing, PR for coverage on events
  • Excellent communication (oral and written), bilingual preferred
  • Assist with Somos Timbers social media platforms, as well as their affiliated programs
  • Work effectively with all internal departments, including Creative, Production, Tickets, and Marketing to strategically align our work and ensure clear communication.
  • Assist with additional Community Outreach duties as needed

 

REQUIRED QUALIFICATIONS:

  • Bachelor’s Degree from a 4-year college or university preferred, plus 2-4 years related experience and/or training, or equivalent combination of education and experience
  • Bilingual English/Spanish preferred
  • Commit to working all Timbers and Thorns FC matches and events – including holidays and weekends
  • Strong written, verbal, and presentation skills in English & Spanish
  • Detail oriented with strong organizational abilities
  • Proven ability to work with people from diverse backgrounds
  • Excellent interpersonal skills; ability to maintain smooth working relationships with other departments and strong intercultural communication skills
  • Ability to work well in fast paced, team oriented environment
  • Ability to take initiative and work independently
  • Strong understanding of the local nonprofit landscape
  • Proficient in Microsoft Office, Twitter, Instagram and other social media channels
  • Experience in fundraising and/or sales

 

About Us: The Portland Timbers enter their seventh season in Major League Soccer (MLS) in 2017. As the league’s 18th team that began competing in MLS in 2011, the Timbers play their home games at Providence Park, an approximately 21,000-seat stadium in downtown Portland. The Timbers, who won their first MLS Cup in 2015, have sold out every league home game since joining MLS, a streak of 100-plus games and counting as the club enters the 2017 MLS season.

Peregrine Sports LLC., is an equal opportunity employer of all protected classes, including veterans and individuals with disabilities.

Note: When you apply for this job online, you will be required to answer the following questions:

1. Are you available to work evenings, weekends, and holidays when necessary? Yes/No
2. In less than 100 words, please describe your skills and experience as it relates to this position.
3. Are you skilled in Spanish speaking and writing?
4. In less than 100 words, please provide an example of a community event you led or participated in that relates to this field.
5. Do you have previous fundraising/sales experience?


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Sales & Marketing: Ticket Sales
Group Sales Account Executive - Red Bull New York (Harrison, NJ)

COMPANY INFORMATION:

The New York Red Bulls are one of 20 teams in Major League Soccer (MLS). They are one of the ten charter clubs of MLS, having competed in the league since its founding in 1996.   They currently play their home matches at Red Bull Arena (RBA) in Harrison, New Jersey. RBA, a state-of-the-art 25,000-seat stadium, is widely regarded as the top soccer-specific stadium in North America. The club is owned by the Austrian beverage company Red Bull for which the team is named. The first team features 2014 MLS Golden Boot Winner Bradley Wright-Phillips, U.S. international Sacha Kljestan, and several players with USMNT experience.  The New York Red Bulls offer one of the nation's premier youth soccer development programs, from local soccer partnerships across New York and New Jersey to Regional Development Schools and the Red Bulls Academy teams. 

POSITION SUMMARY:

This position requires a dynamic, professional, energetic, creative sales professional with a successful selling track record (preferred) in collegiate, minor league and/or professional sports. This position represents one of the key functions within the framework of the Red Bulls franchise structure, responsible for helping the franchise meet its financial goals while delivering the highest levels of customer service.

ESSENTIAL FUNCTIONS: (Required to perform the job)

  • The Group Sales Account Executive is required to create and manage effective revenue yielding relationships with various organizations and people within the private and public sectors. 
  • Responsible for selling Group Tickets, as well as new season ticket and mini plan packages, and/or corporate ticket packages based on the individual’s focus as a member of the sales team.
  • Sales presentations will be made by telephone, email and/or face to face meetings.
  • Sales will be driven through pro-active prospecting activities including, but not limited to, outbound telephone calls, emails, sales-related events and meetings, and other on-line/internet tools. 
  • Develop and maintain relationships with each reassigned and new account to upgrade/renew and collect referrals, attend youth soccer club/league meetings, chamber of commerce meetings and networking events, and other events approved by the Sr. Manager.
  • The candidate will be required to achieve personal and departmental sales quotas on a daily/weekly/monthly level.

SPECIFIC JOB KNOWLEDGE, SKILL AND ABILITY:

The individual must possess the following knowledge, skills and abilities and be able to explain and demonstrate that he or she can perform the essential functions of the job, with or without reasonable accommodation, using some other combination of skills and abilities

  • Candidate should possess an above average knowledge of Microsoft Word, Excel and Power point.
  • A working knowledge of Microsoft Dynamics CRM and Archtics Ticketing System is preferred.
  • Candidates may be required to work varying schedules, including nights, weekends as well as all home matches.
  • Candidate must possess strong interpersonal, communication and superior time-management skills, be detail-oriented and have the ability to problem solve in a fast-paced environment,
  • Able to handle multiple business relationships in a professional manner. 
  • The candidate should also be well-organized, enthusiastic, focused, aggressive, goal oriented and committed to the sports industry and the growth of the New York Red Bulls and Major League Soccer.
  • Team Members are required to uphold the Core Values & Standards of the club representing Passion, Trust & Selflessness.

 EDUCATION:

  • Bachelor Degree is required for all applicants

 

EXPERIENCE:

  • Candidate should have minimum of 2 years’ experience in a sales call center or in a customer service based employment, preferably within the professional sports sales industry.
  • Minimum of 2 years’ experience selling professional sports tickets via telemarketing and face to face meetings. 

Due to the cyclical nature of the entertainment industry, the employee may be required to work varying

schedules to reflect the business needs of the company.

Red Bull New York provides comprehensive benefits offerings to all full-time employees. Our benefits include medical and dental insurance, 401(k) plan, flexible spending accounts, tuition reimbursement, life insurance, health and wellness benefits, and a paid time-off program.

Red Bull New York is an equal opportunity employer and we will not discriminate against any employee or applicant for employment because of age, race, creed, color, national origin, ancestry, marital status, affectional or sexual orientation, gender identity or expression, disability, nationality or any other classification protected by law.


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Sales & Marketing: Ticket Sales
Group Sales Representative - Red Bull New York (Harrison, NJ)

COMPANY INFORMATION:

The New York Red Bulls are one of 20 teams in Major League Soccer (MLS). They are one of the ten charter clubs of MLS, having competed in the league since its founding in 1996.   They currently play their home matches at Red Bull Arena (RBA) in Harrison, New Jersey. RBA, a state-of-the-art 25,000-seat stadium, is widely regarded as the top soccer-specific stadium in North America. The club is owned by the Austrian beverage company Red Bull for which the team is named. The first team features 2014 MLS Golden Boot Winner Bradley Wright-Phillips, U.S. international Sacha Kljestan, and several players with USMNT experience.  The New York Red Bulls offer one of the nation's premier youth soccer development programs, from local soccer partnerships across New York and New Jersey to Regional Development Schools and the Red Bulls Academy teams. 

POSITION SUMMARY:

The New York Red Bulls are currently seeking hardworking and passionate individuals who want to become the next sales leaders in the sports industry. These individuals will be placed in a career growth driven program and will be trained and mentored to take the necessary steps to become an integral part of the organization. Every rep will be responsible for generating ticket sales revenue through group ticket packages for the New York Red Bulls, as well other events at Red Bull Arena.  Sales will culminate through cold calls, out of office appointments, and in-arena tours.  Previous selling experience is preferred, but is not a contributing factor to the success you can have with this organization. Strong communication and excellent customer service skills are required to be successful in this role. 

ESSENTIAL FUNCTIONS: (Required to perform the job)

  • Make a required minimum of 100 sales calls each day
  • Responsible for the sale of Group Ticket Packages & Experiences to businesses, consumers, and non-profits.
  • Maintain a professional and personal network to proactively seek new business opportunities.
  • Generate new business leads based on personal research and outreach.
  • Generate new business leads by attending networking or business focused events
  • Meet or exceed established monthly revenue goals.
  • Positively impact the sales culture by exhibiting passion, trust, selflessness and collaboration on a daily basis.
  • Provide customer service to existing season ticket holder and/or group accounts and fans.
  • Assist with game day activities including sale stables and on field events as needed.

 EDUCATION:

  • Bachelor Degree is required for all applicants

 REQUIREMENTS:

  • Prior sales experience is preferred
  • Proficient in Microsoft Office
  • Displays an Openness to Learning
  • Strong Interpersonal Skills required
  • Previous Internship within the sports industry is preferred
  • Ability to work with a team
  • Must attend all home games and events at Red Bull Arena. (Nights, Weekends, and possibly Holidays required)
  • Strong desire to build a career in sales

Due to the cyclical nature of the entertainment industry, the employee may be required to work varying

schedules to reflect the business needs of the company.

 Red Bull New York provides comprehensive benefits offerings to all full-time employees. Our benefits include medical and dental insurance, 401(k) plan, flexible spending accounts, tuition reimbursement, life insurance, health and wellness benefits, and a paid time-off program.

Red Bull New York is an equal opportunity employer and we will not discriminate against any employee or applicant for employment because of age, race, creed, color, national origin, ancestry, marital status, affectional or sexual orientation, gender identity or expression, disability, nationality or any other classification protected by law.

Note: When you apply for this job online, you will be required to answer the following questions:

1. Why do you feel you would like a career in sales?
2. What is your interest in working for the New York Red Bulls?
3. Fast forward 6 months from now, How would you like to be remembered as a member of the New York Red Bulls sales staff?


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Sales & Marketing: Ticket Operations
Box Office Attendant - San Jose Earthquakes (San Jose, CA)

The San Jose Earthquakes are currently hiring part-time box office sellers for their 2017 events at Avaya Stadium.

Essential Functions:

  • Process single game ticket sales at box office on day of game
  • Distribute Will Call tickets
  • Provide information and assistance regarding present and future games

Skills:

  • Ability to read, listen and communicate effectively both verbally and in writing.
  • Ability to access and accurately input information using a moderately complex computer system.
  • Excellent skills in customer relations, communications and problem solving.
  • Accuracy in handling and processing financial transactions.

Experience:

  • Previous Box Office/Sales experience a plus, but not required.
  • Retail/Money Handling experience preferred.

Must be available to work nights and weekends

The San Jose Earthquakes are an Equal Opportunity Employer
 


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Sales & Marketing: Event Operations/Management
Avaya Stadium Event Sales - San Jose Earthquakes (San Jose, CA)

SUMMARY: This is a full-time sales position with Avaya Stadium Events, the in-house event sales department of the San Jose Earthquakes.  Avaya Stadium is a first class, state of the art stadium that has hosted a number of large scale ticketed events, along with being the home of the San Jose Earthquakes. The focus for this position is to utilize and monetize the stadium through other large and small event bookings.

This relatively new department (inception 2015) has resulted in significant revenue growth year over year by hosting small and large company outings, weddings, product launches and holiday parties mainly with inbound leads.  We are eager to add someone to our team to focus on networking, cold calls and other means to continue to grow this critical part of our business.  The following are the essential functions and attributes we are looking for:

ESSENTIAL FUNCTIONS

·       Proactively solicit new business by, among other things, making cold calls, attending trade shows, and engaging in other client prospecting in order to increase the size of the organization’s client database.

·       Qualify leads, draft proposals and contract negotiations.

·       Meet established revenue goals by developing and implementing an event sales strategy that retains existing clients, grows partner-related business and closes new business.

·       Maintain and continually improve upon client satisfaction to create client loyalty, as well as deliver a positive and memorable event experience by regularly meeting with clients and potential clients, conducting stadium tours and providing accurate and timely information to clients.

·       Responsible for executing events on site and coordinate all sales with event team.

·       Represent San Jose Earthquakes and its related affiliates in a professional manner at all times.

·       Perform other related tasks as assigned.

PERSONAL ATTRIBUTES

·       Strong networking skills.

·       Strong organizational, communications and interpersonal skills.

·       Ability to organize work effectively, conceptualize and prioritize objectives and exercise independent judgment based on an understanding of organizational policies and activities.

·       Self-motivating personality, eager to succeed and increase revenue.

·       Demonstrate high levels of leadership, confidence and innovation.

·       Professional appearance, demeanor and approach.

·       Understanding of Audio Visual services

·       Ability to coordinate multiple vendors for execution of events

SKILLS AND EXPERIENCE

·       Two or more years of related sales experience, preferred.

·       Working knowledge of local and regional markets, venue operations, and special events industries is a plus.

·       Bachelor’s degree in Hospitality, Sales or Business

·       Excellent self-accountability for high personal standards of conduct and professionalism.

·       Excellent interpersonal and communication skills.

·       Excellent computer skills, including proficiency in spreadsheet, database, CRM and word processing. programs. 

·       Ability to work nights, weekends and holidays as necessary.


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Sales & Marketing: Ticket Sales
Account Executive, Corporate Sales - San Jose Earthquakes (San Jose, CA)

Summary:

The San Jose Earthquakes are a growing and fast paced franchise looking for a highly motivated sales representative with a passion and track record of B2B and premium focused sales.

Ideal Candidate:

The ideal candidate is hard working with experience in selling B2B in professional sports.  They have the ability to work with high end corporate accounts and building relationships with top executives and key decision-makers.  They possess strong communication skills and have a keen attention to detail in regards to discovering and fulfilling their clients’ needs.

Essential Duties and Responsibilities:

·      Generate season and group ticket revenue via outbound calls, emails, out of office meetings, and stadium tours.

·      Actively prospect targets in the corporate community.

·      Maintain ownership of ensuring premium seating inventory is sold out at every game.

·      Develop new and creative methods to boost corporate seat sales.

Key Requirements:

·      Bachelor’s degree with academic success required.

·      History of successfully selling in a B2B environment.

·      Strong oral and written communication skills.

·      Ability to work well within a team environment.

·      Self-motivated and self-starter mind-set.

·      Positive attitude and strong work ethic.

·      Ability to work non-traditional hours including weekends required.

·      Passion for and knowledge of MLS and the San Jose Earthquakes preferred.

·      Bilingual a plus.


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Sales & Marketing: Graphic Design/Creative Services
Assistant, Creative Services - San Jose Earthquakes (San Jose, CA)

The San Jose Earthquakes are currently seeking a part-time multimedia assistant. The Assistant, Creative Services position will be responsible for assisting in day-to-day as well as game day responsibilities as assigned by the Manager, Creative Services. The position will include shooting/editing behind the scenes content, special events, recap videos, and working with social media platforms.

Primary duties will include, but are not limited to:

Game Day & Events

·      Shooting and Editing Recap Videos

·      Assist camera operators/ production crew

·      Posting content on Social Media

Video Production

·      Video Conceptualization, Production & Editing?Develop video content for sponsorship deliverables, website, social media/fan interaction and other promotions

·      Maintain and log digital files and ensure that projects are properly archived

Graphic Design

·      General working Photoshop knowledge

Qualifications

·      Working towards a degree in Video Production or a related field

·      Proven creative skills in utilizing Final Cut Pro or Adobe Premiere

·      Working knowledge of DSLR cameras?Strong communication skills both written and verbal?

·      Thorough attention to detail

·      Exceptional organization and time management

·      Ability to meet deadlines under pressure

·      Reliable transportation

·      Ability to work flexible hours including evenings, weekends and holidays, if necessary can commit to 10 - 15 hours a week


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Sales & Marketing: Ticket Sales
Manager, Inside Sales - San Jose Earthquakes (Santa Clara, CA)

Position     

Manager, Inside Sales

Summary                             

The San Jose Earthquakes are looking for a passionate individual to lead the Inside Sales department by producing a high energy, challenging learning environment for the development of Earthquakes Sales Representatives. This position will report to the Director, Ticket Sales.

Candidate                          

A successful candidate has a proven history of sports sales success on both the B2B and B2C sides of the business.  They have the ability to lead, motivate and teach entry-level sales reps the intricacies of ticket sales and business professionalism.  They have a strong work ethic, and the desire to instill this in the team they manage.

Job Duties                         

* Achieves all personal Season Ticket and Group Sales goals

* Manages year-round recruiting and hiring efforts for Inside Sales Department

* Constructs strong pipeline of potential full time employees

* Creates and executes training program for both new and current reps

* Implements and executes a sales plan to reach team and department goals

* Meets regularly with sales leadership regarding department progress and challenges

* Creates and maintains daily, weekly and monthly sales tracking for management

* Grows team members daily in both sales acumen and office professionalism

* Creates and maintains weekly schedules for Inside Sales team

Key Requirements:         

* Minimum 4-year Bachelor’s degree or educational equivalent in Sales

* Passion for sports and sports marketing required

* Proven track record of results in a Sales environment

* Excellent understanding and demonstrated success in building, motivating and leading teams

* At least 3 years selling and 1 year in leadership role in professional sports

* Excellent written and verbal skills.


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Sales & Marketing: Game Operations/Presentation
Earthquakes Brand Ambassador - San Jose Earthquakes (San Jose, CA)

Title: San Jose Earthquakes Brand Ambassador - Part Time Position

Do you have a passion for sports, soccer, and/or events? Then we want YOU to join our team for the 2017 season! As an Earthquakes Brand Ambassador, you’ll have an active role in game day action at the new, state-of-the-art Avaya Stadium and all home games. You’ll also serve as a brand ambassador at “street team” and community events all throughout the Bay Area to engage and connect with fans everywhere.

If you have been looking to break into the sports industry or are a student considering a career in sports, then this is the perfect opportunity.

Primary Responsibilities:

·      Represent and promote the San Jose Earthquakes in a fun and professional manner at over 100 events throughout the year

·      Enhance fan in-stadium experience at all home games and other Avaya Stadium events such as international soccer matches, viewing parties, sports tournaments, festivals, and more.

·      Special 2017 events include activations leading into 2017 opening day, our annual match at Stanford Stadium and promotion of other major sporting events in the area

·      Game day roles include on-field ceremonies, sponsorship activations, half-time contests, hand out of premium items, interact with fans and customer service

·      Work as brand ambassadors at all home games and community events

·      Responsible for set up, tear down, and management of all interactive elements at community events

·      Promote current marketing, sales, promotional and team-related news and initiatives

·      Support the sales team to create leads

·      Be a knowledgeable representative of the San Jose Earthquakes

What we are looking for:

·      Outgoing, passionate, energetic, and motivated professionals

·      Knowledge of San Jose Earthquakes, soccer and MLS preferred

·      Ability to work on a team

·      Adaptable and can take the lead on initiatives

·      Excellent customer service skills

·      Must be able to work 80% of all regular season Earthquakes home games

·      Must be able to work 80% of scheduled community and special events as needed

·      Flexible schedule to include nights and weekends and some holidays

·      Previous band ambassador/promo team, spokes-modeling, public speaking experience is preferred

·      Ability to lift at least 25-30 pounds at a time; requires prolonged standing

·      Must have an active drivers license

·      Bilingual a plus!

·      Access to a cell phone and/or email on a daily basis

·      Must be 18 years or older by January 1, 2017

·      Must be available for a group interview

This is a Part Time position


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Sales & Marketing: Premium/Suite Sales
Senior Manager / Manager of Suites & Premium Sales - Seattle Sounders FC (Seattle, WA)

Job Title:              Senior Manager/Manager of Suites & Premium Sales

FLSA Status:       Exempt

POSITION SUMMARY

The 2016 MLS Cup champion Seattle Sounders FC is seeking an established sales professional to help lead the club’s suite and premium sales. The person in this role will be passionate about developing relationships with local businesses, managing high-end accounts, and growing revenue across an array of suite and premium ticketing products.

The person in this role will be responsible for managing current full season suite and premium season ticket accounts while leading outbound sales efforts to develop new business.  The ideal candidate will be passionate about sales, active prospecting, and executing sales plans while also be forward thinking about use development of strategy for driving revenue.

ESSENTIAL DUTIES AND RESPONSIBILITIES

·       Generate revenue for the club through the sale of suites and luxury seating to the local Seattle business community and high-net worth individuals.

·       Establish key relationships with current full season suite and luxury seat owners that results in high retention and growth of existing business.

·       Meet or exceed annual revenue goals set for Suites & Premium Sales department while working closely with Corporate Partnerships & Ticketing to maximize overall Club revenue

·       Establish and lead an active outbound sales effort with local businesses to increase pipeline of new business and build demand for suite and premium products.

·       Generate incremental revenue through maximizing inbound revenue opportunities and upselling existing customers.

·       Significant generation of new leads through prospecting, networking, and cold calls.

·       Work closely with Corporate Partnership department to maximize opportunity with existing partners in the suite and premium sales business.

·       Maintain accurate records in Microsoft Dynamics CRM to maximize use of strategy in growing suite and premium sales business.

·       Entertain existing clients and prospects at all Sounders FC matches.

·       Assist with development of sales plans and incentive structures for employees in Suite and Premium Sales department.

·       Assist with marketing and advertising plans for suite and premium products.

·       Work closely with Seattle Seahawks suite department to maximize revenue opportunities.

·       Provide feedback on enhancing Sounders FC’s suite and premium products to establish the Club as a high-end entertainment venue for local businesses.

·       Some supervisory responsibility and leading efforts with training of premium sales staff.

·       Represent the Sounders FC brand in the local community with extreme professionalism.

POSITION QUALIFICATIONS

To perform this job successfully, the person in this role must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

·       Bachelor’s Degree or related education or experience.

·       A minimum of four (4) years of proven business-to-business sales experience.

·       A track record of success in revenue generation and exceeding sales goals.

·       Proven experience with management of high-end accounts and retention of key business.

·       Enthusiastic, focused, and confident at selling corporate leaders.

·       Excellent at relationship building with interpersonal skills necessary to entertain clients in a variety of environments.

·       Self-motivated and results-oriented with ability to develop and execute outbound sales plans with success.

·       Proven ability to collaborate with other leaders and salespersons to maximize business opportunities for the Club.

·       Ability to work under pressure in a fast-paced, sales-oriented environment.

·       Direct experience selling suites and premium ticketing products in the sports or entertainment industries preferred.

·       Working knowledge of Major League Soccer and Sounders FC preferred

·       Experience with Microsoft CRM and Ticketmaster Archtics a plus.

·       Proven experience acting as a mentor and assisting with the development of other salespersons.

·       Ability to work extended days and holidays dependent on MLS schedule.  This role is expected to work all Sounders FC matches, with some travel required throughout the course of the season to entertain clients.

EQUAL EMPLOYMENT OPPORTUNITY

Seattle Sounders FC strongly supports equal employment opportunity for all applicants regardless of race, color, religion, sex, gender identity, pregnancy, national origin, ancestry, citizenship, age, marital status, physical disability, mental disability, medical condition, sexual orientation, genetic information, or any other characteristic protected by state or federal law.


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Sales & Marketing: Web Design/Development
Senior Manager / Manager of Content - Seattle Sounders FC (Seattle, WA)

Job Title:              Senior Manager/Manager of Content

Department:         Digital Media

Reports To:          Sr. Director of Marketing and Digital

FLSA Status:       Exempt

 

POSITION SUMMARY

The 2016 MLS Cup champion Seattle Sounders FC is seeking an enthusiastic, creative, forward-thinking digital and social media staff member to serve as the club’s content production lead. The person in this role will be passionate about storytelling, writing and editing, social media, innovation and tracking emerging trends and platforms.

The person in this role will support every department within the organization and a spirit of collaboration and problem solving is imperative. Working closely with the club’s digital and marketing teams, as well as the coaching staff and players, this individual will assist with development of the Sounders’ digital and social philosophy and vision to achieve the club’s strategic objectives.

ESSENTIAL DUTIES AND RESPONSIBILITIES

·       Assist with development of the digital and social content strategy for Seattle Sounders FC, including SoundersFC.com, the club’s social platforms and mobile app

·       Serve as the club’s content production lead, managing the Senior Coordinator of Digital Media

·       Set the editorial direction and tone for all club content across official platforms, managing content producers both internal and external

·       Oversee editorial strategy and execution of SoundersFC.com with focus on increasing unique users each year

·       Align content strategy, team coverage, team communications, marketing partnerships and sponsored content across all owned channels

·       Generate incremental revenue by creating compelling content opportunities for corporate partner integration

·       Assist with development of video production for the club’s digital and social platforms, with a focus on channel-specific optimization

·       Ensure innovation is at the center of all activities, leading the organization to be forward- thinking, early adopters of new platforms, technologies and products

·       Establish Sounders FC as one of the most creative storytellers in sports by producing platform-specific content that generates engagement, awareness and reaches new audiences

·       Oversee creative, integrated digital campaigns from concept to execution and reporting

·       Assist with content marketing idea generation to extend the club’s brand, increase consumption metrics and grow the fan base

·       Assist with management and execution of the club’s social media channels, including Facebook, Twitter, Instagram, and Snapchat

·       Effectively collaborate with Ownership, Communications, Soccer Operations, Corporate Partnerships, Marketing, Game Presenation, Broadcast, Ticket Sales and Services to ensure the delivery of timely and collaborative content that meets club-wide objectives

·       Working closely with Marketing, Broadcast and Game Presentation, assist with development of all video production, ensuring consistency of style, tone and brand

·       Assist with oversight of the departmental budget for various digital initiatives, content production, freelancers, departmental travel and more

·       Assist with management of relationships with third-party digital vendors and partners

POSITION QUALIFICATIONS

To perform this job successfully, the person in this role must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

·       Bachelor’s Degree in related field – i.e. journalism, digital content, marketing, etc.

·       A minimum of six (6) years of experience in a content production industry – i.e. consumer brand, agency, sports and entertainment, or another related area

·       Working knowledge of Major League Soccer and its teams, players and history

·       Proven ability to collaborate and integrate across digital, social media, marketing and PR to produce break-through results

·       Demonstrated proficiency in developing and presenting compelling and results-focused content strategies

·       Experience with analyzing and reporting engagement metrics, working across various reporting tools; utilizing data to drive content strategy

·       Proven experience acting as a mentor to staffers and collaborating with colleagues across multiple departments

·       Expertise and experience at the intersection of paid, owned and earned media in social campaign orchestration

·       Passion and deep knowledge about the social media landscape - demonstrated thought leadership in the space a plus

·       Self-starter and entrepreneurial spirit with hands-on approach towards business

·       Strong communications and leadership skills, with editorial and copyediting abilities

·       Working knowledge of content management systems (Drupal preferred), HTML and CSS.

·       Ability to organize, prioritize, work well under pressure with multiple assignments; meet tight deadlines and multi-task

·       Proven ability to collaborate with account teams, creative agencies, vendors and clients

·       Willingness to work flexible hours, including but not limited to evenings, weekends, holidays and travel to road games

·       Understanding of the game of soccer, MLS and Seattle Sounders FC

 MATCH DAY RESPONSIBILITIES

·       This role is expected to work all Sounders FC matches, with some travel required throughout the course of the season

·       Lead content production for SoundersFC.com, while assisting with all social channels

·       Assist with oversight of matchday digital staff and ensure up-to-the-minute maintenance of digital and social properties during all club contests (home and away)

·       Shared matchday oversight of CMS, content contributors and social feeds surrounding game-specific happenings

·       Ensure quality control of corporate partner-sponsored digital assets throughout matchday

·       Ability to draft time-sensitive digital and social content as needed

·       Assist with creative strategy and manage execution for social media programs and campaigns

EQUAL EMPLOYMENT OPPORTUNITY

Seattle Sounders FC strongly supports equal employment opportunity for all applicants regardless of race, color, religion, sex, gender identity, pregnancy, national origin, ancestry, citizenship, age, marital status, physical disability, mental disability, medical condition, sexual orientation, genetic information, or any other characteristic protected by state or federal law.


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Sales & Marketing: Client Relations/Customer Service
Fan Experience Ambassador (Part Time) - Seattle Sounders FC (Seattle, WA)

JOB TITLE:                Fan Experience Ambassador

DEPARTMENT:         Membership Engagement

REPORTS TO:           Membership Engagement Manager

STATUS:                    Part-time hourly position - 2017 Sounders FC and S2 Matchdays (Variable)

 

SUMMARY

Fan Experience Ambassadors are responsible for providing an exceptional experience for every guest that attends a Sounders FC match or event. This may include, but is not limited to, welcoming guests at our gates, listening to fan feedback on game days, taking note of things that need to be corrected, and reporting all issues and feedback to the Membership Engagement Department. Each Ambassador must be able to attend all Sounders FC home matches (approximately 19).

ESSENTIAL DUTIES AND FUNCTIONS

-        Proactively engage and interact with fans throughout the stadium

-        Welcome fans as they arrive, and thank them upon their exit of the stadium

-        Handle all guest interactions with the highest level of hospitality and professionalism

-        Ensure that fan concerns are heard and reported to the appropriate departments

-        Work with Membership Engagement Team and Stadium Staff to resolve any issues that arise on matchdays with season ticket members

-        Have full knowledge of all policies, services and facility locations

-        Be approachable, friendly and professional at all times

-        Act as an information liaison for all Sounders FC home matches and events

-        All other duties as assigned

QUALIFICATIONS

-        Must be 18 + years of age, a high school graduate, and have a reliable form of transportation

-        Must be available to work all Sounders FC home matches (minimum of 19) plus some events held on nights and weekends

-        Ability to work as part of a team in a fast-paced environment

-        Passionate about Seattle Sounders FC

-        Previous experience in a customer service environment

-        Strong customer service, conflict resolution and interpersonal skills required

-        Ability to work under pressure, handle stressful customer service situations and be consistently proactive

-        Must be fan-friendly and become familiar with the stadium in order to provide accurate directions throughout the stadium

-        Must be able to stand for a minimum of 3 to 4 hours at a time

-        Reliable, responsible, organized and detail-oriented

-        Knowledge of Major League Soccer and Seattle Sounders FC preferred

-        Bilingual English and Spanish a plus

EQUAL EMPLOYMENT OPPORTUNITY

Seattle Sounders FC strongly supports equal employment opportunity for all applicants regardless of race, color, religion, sex, gender identity, pregnancy, national origin, ancestry, citizenship, age, marital status, physical disability, mental disability, medical condition, sexual orientation, genetic information, or any other characteristic protected by state or federal law.


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Sales & Marketing: Client Relations/Customer Service
Membership Engagement Representative - Seattle Sounders FC (Seattle, WA)

JOB TITLE:                Membership Engagement Representative                       

DEPARTMENT:         Ticket Sales & Service

REPORTS TO:           Director of Membership Engagement

FLSA STATUS:          Non-Exempt

SUMMARY

Responsible for long-term retention and growth of our Season Ticket Members, which includes the service, support and maintenance of assigned customer accounts and meeting all pre-determined individual and department service and sales performance goals. Responsible for embracing the organization’s mission and providing excellent service to all fans that will not only excite them now, but encourage them to continue their support of Seattle Sounders FC.

ESSENTIAL DUTIES AND RESPONSIBILITIES (include the following, other duties may be assigned)

·        Improve year over year client experience and retention rates while actively working toward meeting the department renewal goals.

·        Proactively build strong relationships with the defined account base through proactive communication, including seat visits, touch points, phone calls, emails, events and other communication channels.

·        Be informed and communicate common customer feedback to help initiate changes and foster a Fans First Culture

·        Anticipate, respond to, and resolve fan complaints, requests, and inquiries from defined account base; handle difficult clients and situations in a calm and professional manner, ensuring that each client interaction results in increased loyalty to the team

·        Responsible for new business sales goal that is obtained identifying opportunities for up-sells, add-ons, and referral business from clients, and work with sales representatives to maximize revenue from existing customers.

·        Educate account base on season ticket member benefits

·        Update and maintain accurate records in CRM regarding all renewals, touch points and sales

·        Assist in executing customized programs, benefits and events to drive loyalty and create moments for season ticket members

·        Match day duties include, but not limited to: in-seat visits to Season Ticket Members, executing STM events and match day experiences, managing customer service outlets including the Box Office and phone lines, and addressing any Season Ticket Member problems or concerns.

·        Coordinate with all departments to better enhance the fan’s match day experience

·        Achieve monthly goals as set by supervisor

·        Other duties as assigned

REQUIRED QUALIFICATIONS 

 To perform this job successfully, an individual must be able to perform each essential duty. The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

·        Bachelor’s degree (BA/BS) from accredited four-year college or university required;

·        1-2 years of experience in sales, service, guest relations or related area

·        Exceptional customer service skills

·        Knowledge of Microsoft applications

·        Dynamic interpersonal skills and approachable, outgoing personality

·        Work effectively individually and in group settings

·        Ability to multi-task and remain self-motivated

·        Must be detail oriented and organized

·        Advanced oral and written communication skills

·        Ability to portray self in a professional manner through speech and written material

·        Understanding of basic accounting and billing principles

Preferred Experience (not required)

·        Experience with ticket operations system, development application or other relational database

·        Knowledge of Ticketmaster and Microsoft Dynamic CRM

·        Familiarity with computerized report writing or data extraction program

·        Demonstrated work experience in a professional sports or college athletics environment, including involvement with high-profile events

CERTIFICATES, LICENSES AND REGISTRATIONS

Must have a valid driver’s license

PHYSICAL DEMANDS 

The physical demands described here are representative of those an employee must meet to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

WORK ENVIRONMENT 

This position functions primarily at the Sounders FC office in Seattle.  Employee will be required to occasionally drive to off-site meetings and other functions.  Given the nature of the Sounders’ business, employee must be able to work during some evenings and weekends.

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

- Outdoor work in the stadium is required.

- Indoor work in offices is required.

- Weekend and evening work is required.

- Must attend 17+ Sounders FC/Sounders FC 2 matches and events

EQUAL EMPLOYMENT OPPORTUNITY

Seattle Sounders FC strongly supports equal employment opportunity for all applicants regardless of race, color, religion, sex, gender identity, pregnancy, national origin, ancestry, citizenship, age, marital status, physical disability, mental disability, medical condition, sexual orientation, genetic information, or any other characteristic protected by state or federal law.


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Sales & Marketing: Corporate Sponsor
Account Manager, Corporate Partnerships - Seattle Sounders FC (Seattle, WA)

Job Title:                Account Manager

Department:           Seattle Sounders FC Corporate Partnerships

Reports To:            Service Manager, Corporate Partnerships

 

SUMMARY

The Account Manager will act as the lead in all partnership service execution duties, including: collaborating with Sounders FC Corporate Partners to develop/implement strategic activation concepts, fulfill contracted elements, deliver first-class service and present timely wrap ups. Additionally, the Account Manager will work closely with Sales Directors throughout the sales process. This includes: securing renewals of current partners, preparing/revising partnership presentations, collaborating on proposal concepts, providing research as needed, and updating sponsorship elements in inventory spreadsheets, etc. The Account Manager is also expected to be able to work as part of a team by establishing a strong relationship between the organization and assigned corporate partners throughout the calendar year.

ESSENTIAL DUTIES AND RESPONSIBILITIES (include the following.  Other duties may be assigned.)

Service Team

·        Proactively participate in service team operations (weekly meetings, assisting colleagues with events, promotions, hospitality and shared responsibilities on match days, etc.)

Partnership Client Fulfillment

·       Serve as a lead contact for all service fulfillment elements with assigned corporate partners

·       Plan and coordinate activation strategies and calendars for assigned accounts

·       Effectively manage the following core fulfillment responsibilities:

·       Match day execution (on-site set-up, in-game promotions, giveaways, presentations and hospitality)

·       Coordinating media elements (television, radio, web and social)

·       Events/promotion execution (retail marketing initiatives and non-game day/community events and appearances)

·       Partner signage

·       Print inventory

·       Coordinating tickets, merchandising and hospitality elements

·       Enter and maintain all partner elements in inventory spreadsheets

·       Create and present wrap-ups as necessary for all assigned partners

·       Proactively develop new ways to establish strong relationships with assigned corporate partner accounts. Anticipate the needs of partners and communicate accordingly.

Partnership Sales Presentation Support 

·        Collaborate as needed with Sales Directors regarding sales inventory and concepts relevant to presentations

·        Operate and/or lead presentations during partner meetings

·        Assist with providing research or supporting information when applicable

QUALIFICATIONS

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

·        Must have strong written and verbal communication skills – including the ability to proactively communicate with clients, co-workers and vendors to manage tight timelines and solve problems

·        Must have strong organizational skills

·        Must function at a high level in a fast-paced environment

·        Must have experience using Microsoft Word, Excel, PowerPoint and Photoshop

EDUCATION and/or EXPERIENCE

·        Bachelor’s degree from four-year college or university

·        Must have a minimum of four to five years of related experience in any of the following industries: sponsorships/client services, sports/event marketing, agency or media.

MATHEMATICAL SKILLS

·        Must be able to prepare sales reports in an Excel spreadsheet when required

PHYSICAL DEMANDS 

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

·        Employee must be able to set up partner and match day promotional and event programs. Promotional setup often requires banner installation and carrying moderate sized promotional materials.

·        Employee must be able to lift and carry up to 40 pounds

WORK ENVIRONMENT 

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

·        Majority of work is in an office environment

·        Outdoor work is required for occasional partner promotional events

·        Must be able to work a minimum of 40 hours per week and all home Sounders FC match days

·        Vehicle required

EQUAL EMPLOYMENT OPPORTUNITY

Seattle Sounders FC strongly supports equal employment opportunity for all applicants regardless of race, color, religion, sex, gender identity, pregnancy, national origin, ancestry, citizenship, age, marital status, physical disability, mental disability, medical condition, sexual orientation, genetic information, or any other characteristic protected by state or federal law.


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Sales & Marketing: Promotions
2017 Sounders FC Street Team - Seattle Sounders FC (Seattle, WA)

Job Title: 2017 Sounders FC Street Team 

Department: Marketing

Reports To: Coordinator of Event Marketing

Pay Rate: $13.00/Hour

Part Time Hourly Position (Variable)

SUMMARY

If you’re a friendly and outgoing individual with a passion for Sounders FC - keep scrolling!

Seattle Sounders FC is looking for energetic, outgoing and passionate individuals to build enthusiasm and excitement for Sounders FC throughout the Seattle area! Our ideal Street Team member is proud and excited to represent the Sounders at home matches, events, and activations within the community and embody what it means to be “Sounders ‘Til I Die.”

ESSENTIAL DUTIES AND RESPONSIBILITIES

  • Sounders Street Team members will serve as brand ambassadors to engage with fans and promote Sounders FC at community events, home matches, and in the Sounders FC Clubhouse (The Ninety). Duties will include but are not limited to the following:
  • Generate excitement for the Sounders by being positive and knowledgeable about the organization and brand
  • Promote Sounders FC and S2 at community events, watch parties, activations at The Ninety, and various other assigned events
  • Help facilitate matchday programs such as March to the Match, Soccer Celebration, Game Presentation, giveaways and post-match experiences
  •  Provide feedback to front office following each marketing event

Qualifications:

  • Must be 18 + years of age and have a reliable form of transportation
  • Must be available for an in-person interview at the Sounders Pioneer Square office between January 16 and 20. 
  • Candidates must be available to work 90% of matchdays, and some evenings, weekends and holidays
  • Passionate and enthusiastic about the Sounders FC
  • Fundamental knowledge of soccer, MLS clubs and professional athletes
  • Strong communication and interpersonal skills
  • Reliable, responsible, organized and detail-oriented
  • Ability to work as part of a team in a fast-paced environment and think critically under pressure

APPLICATION PROCESS:

All applicants must send a resume and creative response to the following question. 

1.     Why are you the best candidate for the Sounders FC Street Team?

We want to see your personality shine through! Responses to the above question can be in any form you choose. (ex. Video, song, written- Sky’s the limit!). Show us why you’re the best person to promote Sounders FC!

All application materials due: January 31, 2016

 


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Sales & Marketing: Ticket Sales
Sales Associate, Swope Park Rangers USL - Sporting Kansas City (Kansas City, MO)

POSITION SUMMARY

The Swope Park Rangers Sales Associate is responsible for following all sales protocols in pursuing prospects to meet and exceed group, partial packages, premium seats and season ticket sales goals.  The Sales Associate will serve as a sales and marketing contact for all clients, maintaining continued communication.

ESSENTIAL FUNCTIONS

  • Use strategic telemarketing, email and face-to-face appointments to contact potential clients.
  • Successfully complete an 8-10 month training program.
  • Attend weekly meetings and role-play training sessions conducted by the Sales Leader.
  • Build trust and a professional business relationship with all clients.
  • Prospect new clients by networking throughout the community.
  • Sell a full menu of ticket plans including, but not limited to, single games, premium inventory, season tickets, partial plans and group tickets to both business and individual consumers.
  • Consistently touch base with clients to pass along relevant information in order to convert them into ticket buyers.
  • Educate clients about potential ticket upgrades with the ultimate goal of increasing revenue.
  • Develop and plan group events to create a unique experience for a group.
  • Coordinate with clients to plan times to meet and greet during Swope Park Rangers and Sporting Kansas City games.
  • Host clients on the field for post-game photo opportunities.
  • Reach out to clients after game day to ensure they had the best possible fan experience.
  • Show empathy to clients who may be upset, making sure to turn tragic moments into magic moments.
  • Perform various game day duties.
  • Represent Swope Park Rangers, Sporting Kansas City and its related affiliates in a professional manner at all times.
  • Perform other related tasks as assigned.

PERSONAL ATTRIBUTES

  • Strong organizational, communications and interpersonal skills.
  • Ability to  organize work effectively, conceptualize and prioritize objectives and exercise independent judgment based on an understanding of organizational policies and activities.
  • Self-motivating personality, eager to succeed and increase revenue.
  • Confidence, tact and persuasive manner.
  • High stamina and ability to handle pressure.
  • Ability to handle multiple tasks in a fast paced environment with exceptional time management.
  • Strong networking skills.
  • Approachable and diplomatic.
  • Professional appearance and demeanor.
  • Enthusiastic, energetic and imaginative.
  • Practice regular and prompt attendance.

SKILLS AND EXPERIENCE

  • Bachelor’s Degree in Business, Marketing, Sports Management or other related field required.
  • Prior experience in a professional atmosphere preferred.
  • Demonstrated understanding and application of effective selling strategies and techniques, or open to learning.
  • Awareness of sports industry development.
  • Demonstrated excellent written and verbal communication skills.
  • Proficient in the Microsoft Office Suite, including Outlook, Word, Excel, PowerPoint and Calendar.

PHYSICAL ABILITIES

The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this position.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions:

  • Required to sit for long periods of time with occasional standing and walking.
  • Use hands to finger, hand or feel objects, tools or controls.
  • Reach with hands and arms.
  • Required to talk and hear consistently with the Sales Team and clients.
  • Ability to occasionally lift, carry and/or drag up to twenty-five (25) pounds if necessary.
  • Specific vision abilities required by the role include the ability to distinguish the nature of objects by using the eye.
  • Occasional short distance travel may be required to meet with potential clients.
  • Must maintain emotional control under stress.
  • Ability to work non-traditional hours, including evenings, weekends and holidays as necessary.

GAME DAY RESPONSIBILITIES

  • Coordinate game day visits with clients.
  • Call all clients before games to ensure they are prepared, answering any additional questions they may have and resolving any ticketing issues.
  • Arrange stadium tours for new prospects.
  • Set up sales tables and attend to them during the game.
  • Walk around Swope Soccer Village and Children’s Mercy Park to greet guests and answer questions.
  • Complete a post-game unique experience for clients, including photos on the field.
  • Follow-up on experience with clients.

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Sales & Marketing: Non-Profit Management
Non-Profit Coordinator, Legends - Children's Mercy Park - Sporting Kansas City (Kansas City, KS)

POSITION SUMMARY

Born from performance and inspired by icons, Legends has created a legacy of success, delivery and results with the icons of global sports, entertainment and business. Our passion for delivering remarkable experiences, at every occasion, has enabled us to redefine the role of a service provider and set a new expectation within the industry.

Legends’ Mission is to supply our partners a best-in-class turnkey solution for their live entertainment venues through innovation and excellence. We are a different kind of company doing things a different way bringing new ideas and approaches to delight the fan built on a strong partnership with our clients. As a team’s service partner, Legends is responsible for the vast majority of the direct fan interactions - The Moments of Truth – when lifelong memories are created and experiences are defined. For that reason, we believe in the honor of service, where no request is unreasonable and going the extra mile isn’t the exception, it’s the expectation.

The Non-Profit Coordinator directs and supervises activities of Non-Profit Groups working concessions, as well as coordinates the training. In addition, the Non-Profit Coordinator staffs the day-to-day operations of the Non-Profit Groups and concessions in accordance with the company’s Customer Service Standards.

ESSENTIAL FUNCTIONS

  • Recruit Non-Profit Groups to work at Children’s Mercy Park.
  • Track and organize Non-Profit contracts.
  • Schedule Non-Profit Groups to ensure adequate staffing.
  • Supervise Non-Profit Groups during events.
  • Maintain constant communication with all Groups.
  • Train Non-Profit Group members in company procedures, including alcohol training and technical training.
  • Ensure that concessions stations are set up for each event day.
  • Prepare the bin and all necessary items for check-in on event days.
  • Check-in and check-out all Group members and associates, as well as direct Group members to their locations and answer any necessary questions.
  • Enter payment for Groups at the end of each game, ensuring that Groups are paid according to the contract.
  • Represent Legends and other affiliates and partners in a professional manner at all times.
  • Perform other related tasks as assigned.

PERSONAL ATTRIBUTES

  • Strong organizational, communications and interpersonal skills.
  • Ability to organize work effectively, conceptualize and prioritize objectives and exercise independent judgment based on an understanding of organizational policies and activities.
  • Strong leadership and organizational skills with the ability to direct the work activities of several associates.
  • Highly motivated and the ability to take initiative.
  • Positive attitude.
  • Thrive in a team environment.
  • Passionate about nonprofit organizations.
  • Strong networking skills.

SKILLS AND EXPERIENCE

  • Bachelor’s Degree in Hospitality, Communications, Business or other related field preferred.
  • Minimum of two (2) years of experience in a food service position strongly preferred.
  • Prior experience in a leadership role.
  • Previous non-profit work or experience preferred.
  • Experienced with phone communication and etiquette.
  • Basic math skills, including the ability to accurately account for cash and inventory.
  • Proficient in the Microsoft Office Suite, including Outlook, Word, Excel, PowerPoint and Calendar.

PHYSICAL ABILITIES

The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions:

  • Required to stand and walk for long periods of time.
  • Use hands to finger, hand or feel objects, tools or controls.
  • Frequent stooping, bending, pulling and pushing.
  • Reach with hands and arms.
  • Required to talk and hear consistently.
  • Ability to occasionally lift, carry and/or drag up to fifty (50) pounds if necessary.
  • Specific vision abilities required by the role include the ability to distinguish the nature of objects by using the eye.
  • Will be working in various outdoor weather conditions, including frequent exposure to the sun and heat.
  • Ability to work non-traditional hours, including evenings, weekends and holidays as necessary.

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Sales & Marketing: Marketing
Marketing Strategist - Sporting Kansas City (Kansas City, MO)

Position Summary

The Sporting Kansas City Marketing Strategist is responsible for the planning, development and implementation of all marketing strategies, marketing communications and branding, both internal and external.

Essential Functions

  • Responsible for building and managing short and long-term marketing strategies for Sporting Kansas City.
  • Ensure the Sporting Kansas City brand voice and identity is consistent across channels.
  • Develop marketing strategies to support Sporting Kansas City initiatives.
  • Develop multi-channel marketing campaigns.
  • Responsible for media buying and relationships, as well as managing vendors and media partners.
  • Lead cross-functional teams to ensure all tactics are optimized and performing.
  • Manage projects and campaigns, ensuring that all deadlines are hit.
  • Analyze the performance and effectiveness of campaigns, managing the ROI across all channels.
  • Provide planning and hands-on support of marketing engagements and events.
  • Support media budget planning and reconciliation.
  • Build summary reports of marketing initiatives.
  • Represent Sporting Kansas City and its related affiliates in a professional manner at all times.
  • Perform other related tasks as assigned.

Personal Attributes

  • Strong organizational, communications and interpersonal skills.
  • Ability to  organize work effectively, conceptualize and prioritize objectives and exercise independent judgment based on an understanding of organizational policies and activities.
  • Strong prioritization skills and the ability to perform multifaceted projects in conjunction with daily activities.
  • Excellent public speaking and presentation skills.
  • Remarkable leadership and motivational skills.
  • Self-motivating personality with a strong work ethic, positive attitude and willingness to take initiative.
  • Ability to think critically and develop strategy.
  • Strong attention to detail and the ability to contribute to issue identification and problem solving.
  • Creative mindset.
  • Analytical and process-oriented skills.
  • Passionate about emerging technology and driven to innovate.
  • Strong passion for sports, especially Sporting Kansas City and Major League Soccer.

Skills and Experience

  • Bachelor’s Degree in Marketing, Journalism, Business or other related field required, Master’s Degree preferred.
  • Minimum of three (3) years of experience in account management, media planning and brand management in an agency setting or an in-house marketing unit.
  • Experience in multi-channel marketing, including email, search optimization, social (paid and organic), content marketing, display advertising and traditional out-of-home advertising preferred.
  • Strong understanding and prior experience in media planning preferred.
  • Experience in a client-facing role preferred.
  • Project management experience working with cross-functional teams preferred.
  • Experience with digital analytics preferred.
  • Proficient in the Microsoft Office Suite, including Outlook, Word, Excel, PowerPoint and Calendar.

Physical Attributes

The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this position.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions:

  • Required to sit, stand and walk.
  • Use hands to finger, hand or feel objects, tools or controls.
  • Required to talk and hear consistently.
  • Ability to occasionally lift, carry and/or drag up to fifty (50) pounds if necessary.
  • Specific vision abilities required by the role include the ability to distinguish the nature of objects by using the eye, including close vision, distance vision, color vision, peripheral vision and the ability to adjust focus.
  • Capable of working in various outdoor weather conditions, including exposure to the sun and heat.
  • Ability to work non-traditional hours, including evenings, weekends and holidays as necessary.

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