MLS Jobs


Current available jobs in Facility Operations/Security:


» Front Desk Coordinator - The PrivateBank Fire Pitch - Chicago Fire Soccer Club (Chicago, IL)
» Event Operations Team Member - Chicago Fire Soccer Club (Bridgeview, IL)
» Guest Service Matchday Ambassador - CHAMPS Ambassador - Chicago Fire Soccer Club (Bridgeview, IL)
» Match Day Production - Columbus Crew SC (Columbus, OH)
» Facilities Assistant - Columbus Crew SC (Columbus, OH)
» Experience Team Members - Columbus Crew SC (Columbus, OH)
» Security Event Staff - FC Dallas & Toyota Stadium - FC Dallas (Frisco, TX)
» Ticket Taker/Usher - FC Dallas & Toyota Stadium - FC Dallas (Frisco, TX)
» Toyota Stadium and Soccer Complex Grounds Maintenance - FC Dallas (Frisco, TX)
» FC Dallas & Toyota Stadium/Soccer Center - Set Up Crew - FC Dallas, Major League Soccer (Frisco, TX)
» Box Office Ticket Clerk - FC Dallas and Toyota Stadium - FC Dallas, Major League Soccer (Frisco, TX)
» HOUSEKEEPING ATTENDANT - FC Dallas, Major League Soccer & Toyota Stadium (Frisco, TX)
» Director of Event Services - Houston Dynamo/BBVA Compass Stadium (Houston, TX)
» Part-time Event Operations Staff - New York Red Bulls (Harrison, NJ)
» Workforce Coordinator - Orlando City Soccer Club (Orlando, FL)
» Event Lead Supervisor - Orlando City Soccer Club (Orlando, FL)
» Housekeeping - Portland Timbers (Portland, OR)
» Facilities Service Attendant - Sporting Kansas City (Kansas City, KS)
» Premium Concierge - Children's Mercy Park - Sporting Kansas City (Kansas City, KS)
» Parking Attendant - Children's Mercy Park - Sporting Kansas City (Kansas City, KS)
» Gate Ambassador - Children's Mercy Park - Sporting Kansas City (Kansas City, KS)
» Fan Host - Children's Mercy Park - Sporting Kansas City (Kansas City, KS)


Facility Operations/Security: Event Guest Relations
Front Desk Coordinator - The PrivateBank Fire Pitch - Chicago Fire Soccer Club (Chicago, IL)

The Chicago Fire is seeking energetic, outgoing, and soccer-passionate individuals to represent the club at our brand new soccer facility on the Northside of Chicago - The PrivateBank Fire Pitch. These candidates will be an integral part of the team, setting the tone for all customers (soccer players young and old, parents, fans, etc.) who walk through our doors. This part-time, paid position aims to provide those seeking future sports employment with the opportunity to interact within the world of sports in Chicago.  Please Note:  Candidates must be willing to work most weekends.

RESPONSIBILITIES (include, but not limited to):

  • Represent the Chicago Fire at our facility, while interacting with adult players, children and parents
  • Welcome our guests with a friendly smile, and proactively help with any enquiries
  • Assist with inventory and restocking of merchandise and food items sold at the facility
  • Proactively trouble shoot any issues and help to solve them going forward
  • Be knowledgable about the rules of the facility and help to enforce them
  • Take incoming calls or deliveries with a professional attitude and direct their needs to the proper person on staff
  • Handle complaints with professionalism, and aim to turn any negative interaction into a positive one
  • Assist with facility operations such as set up, tear down, cleaning and organization
  • Communicate clearly and effectively with colleagues at all times to solve challenges
  • Stay focused and positive at all times
  • Serve as a knowledgeable source on club news and happenings in the community
  • Have a full understanding of our facility programming, and be able to engage potential customers about it
  • Represent the Chicago Fire and its respective partners/sponsors with enthusiasm, energy, pride, passion and professionalism

QUALIFICATIONS:

  • Currently pursuing or already completed a bachelor’s degree, preferably in Marketing, Sports Management, Hospitality or related field
  • Ability to work a minimum of 15 hours per week, including evenings, weekends and holidays as needed.
  • Candidates must live in the Chicagoland area
  • Outstanding communication skills and a positive, energetic personality
  • Ability to respond to any situation quickly and professionally
  • Comfort with public interactions and sharing knowledge of the Chicago Fire
  • Ability to communicate with internal and external staff in addition to clients in a respectable, professional and enthusiastic manner
  • Knowledge of the Chicago Fire, Major League Soccer, global soccer and the Chicagoland area
  • Ability to lift at least 30 lbs 

Note: When you apply for this job online, you will be required to answer the following questions:

1. Are you able/willing to work flexible hours, including holidays, evenings, weekends, etc.,?
2. Do you have customer service experience?
3. Do you live in the Chicagoland area?
4. Are you familiar with the Chicago Fire Soccer Club?


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Facility Operations/Security: Facility/Venue Management
Event Operations Team Member - Chicago Fire Soccer Club (Bridgeview, IL)

The Chicago Fire Soccer Club is seeking qualified individuals to participate behind the scenes on match days and during special events. The candidate will be an essential part of the Event Operations team by providing material and operational support to the Front Office and First Team. This position will provide a broad and extensive resume-building experience for individuals interested in event or sports management fields.  All applicants must be able to attend orientation on March 4th 2017.

 Responsibilities:

- Organize, manage and transport operations equipment for Chicago Fire home matches and special events

- Coordinate event logistics, including development and execution of—floor plans, collateral placement, crowd management and emergency safety measures

- Set-up and dress activation areas according to Marketing and Corporate Partnership contract obligations

- Assist on-field activities on match days by setting up team benches and locker rooms, managing ball kids, sitting stretcher crew and leading kids in pre-game/half-time ceremonies

- Load and transport equipment and manage activations at all grassroots Marketing events

- Represent the Chicago Fire Soccer Club and its respective partners/sponsors with pride and passion

- Additional duties assigned by direct supervisor

Qualifications:

• Manage time effectively, with the ability to perform well with strict deadlines
• Be comfortable multi-tasking and problem-solving in a fast-paced environment
• Perform strenuous physical duties, including carrying heavy boxes and equipment
• Maintain an effective working relationship with coworkers, fans, vendors and sponsors
• Follow all policies, procedures and safety precautions established by the Chicago Fire Soccer Club
• Demonstrate a flexible schedule and show willingness to work a minimum of 20-30 hours monthly during peak season (Feb-Nov), including extended and irregular shifts
• Access to a car, a clean driving record, proof of auto insurance and a valid driver’s license
• Knowledge of the Chicago Fire Soccer Club and Major League Soccer is preferred but not necessary

Application Instructions:

• Applicants must apply online by submitting a cover letter, resume and answers to the pre-screen questions. 

Note: When you apply for this job online, you will be required to answer the following questions:

1. Yes/No: Are you able and willing to work nights, weekends and holidays?
2. Yes/No: Are you able and willing to work every FIRE Home Match during the 2017 MLS season (March-Nov)? (Schedule to be released in Mid-Jan)
3. Yes/No: Are you able and willing to work 20-30 hours/month?
4. Yes/No: Are you able and willing to lift and carry at least 30lbs?
5. Yes/No: Are you at least 18 years old?


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Facility Operations/Security: Event Guest Relations
Guest Service Matchday Ambassador - CHAMPS Ambassador - Chicago Fire Soccer Club (Bridgeview, IL)

GUEST SERVICE AMBASSADOR : Looking for Customer Service passionate individuals.  The game-day Guest Service Ambassador will work Chicago Fire soccer events at TOYOTA PARK. He/She is primarily responsible for providing each fan with a comfortable and enjoyable environment to view soccer matches. This is accomplished through superior knowledge of guest services and the layout of the facility, while ensuring that all policies and procedures are followed. This position requires 5 hour shifts and attendance is mandatory for every home game. The schedule can be found at http://www.chicago-fire.com/schedule 

RESPONSIBILITIES include but are not limited to:

• Usher- Direct fans around facility (bathrooms, seating, concessions, etc… check tickets, greet fans with a smile & positive attitude, answer questions and ensure all fan needs are met, ensure safety of staff and fans, keep area clean, handle complaints and collect feedback, provide assistance fans with special needs and support other event day staff.

• Guest Relations- provide wheelchair escorts, assist with lost and found, re-unite separated parties, wipe down seats, distribute giveaways, direct fans around facility, greet fans with a smile & positive attitude, answer questions and ensure all fan needs are met, ensure safety of staff and fans, handle complaints and collect feedback and support other event day staff.

• Monitor seating areas, elevators and concourse

• Uphold the fan experience standards set by the Chicago Fire

QUALIFICATIONS:

• At least 18 years of age

• Excellent customer service skills

• Excellent interpersonal and leadership skills with a diverse staff

• Tenacious work ethic

• Strong verbal communication skills

• Detail oriented and highly organized with an ability to simultaneously handle multiple tasks and adapt to change

• Required to work every home game – shift generally starts two hours prior to kick

• Attend preseason training highlighting Chicago Fire service standards and employee recognition program

PHYSICAL & MENTAL REQUIREMENTS:

• While performing the duties of the job, the employee is regularly required to stand for long periods of time

 (up to 4 or more hours) and walk upstairs.

• Nature of position requires physical mobility and the ability to lift a minimum of 20 pounds.

• Must have ability to adjust to changing work hours and locations in the stadium as needed.

Duties of the job will be outdoors in sometimes inclement weather conditions.

Note: When you apply for this job online, you will be required to answer the following questions:

1. Do you have reliable transportation to get to Toyota Park in Bridgeview, IL? YES/NO
2. Are you willing to work weekend and evenings? YES/NO
3. Have you worked in a Guest/Customer Service position previously?
4. Are you willing to work outdoors in sometimes inclement weather? YES/NO


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Facility Operations/Security: Event Guest Relations
Match Day Production - Columbus Crew SC (Columbus, OH)

Columbus Crew SC Overview

Columbus Crew SC (Soccer Club) is the first club in Major League Soccer and in 2015, Crew SC was crowned MLS Eastern Conference Champions in the organization’s 20th season. Owned and operated by Precourt Sports Ventures (PSV), it won its first MLS Cup championship in 2008 and also won the 2002 Lamar Hunt U.S. Open Cup as well as MLS Supporters’ Shield titles in 2004, 2008 and 2009. The 2017 campaign is the Black & Gold’s 19th season at historic MAPFRE Stadium -- the first soccer-specific stadium in the United States – where the club set single-season sellout records and hosted the 2015 MLS Cup. The club was purchased by PSV on July 29, 2013 as part of the privately held investment and management firm’s sports and entertainment business enterprise.

Description

MAPFRE Stadium is seeking part-time seasonal Matchday Production Team Members for the 2017 season. Matchday Production Team Member responsibilities may include some or all of the following: setup and operation of equipment and software for live video, live audio, graphics, replays, timing and scoring and other media for distribution to MAPFRE Stadium broadcast platforms.  

The Matchday Production Team plays a vital role in producing quality video, audio and graphical elements throughout MAPFRE Stadium to enhance supporter and guest experiences. 

The hours for Matchday Production Team Member positions are highly variable and dependent on the Crew SC and MAPFRE Stadium event schedule. Matchday Production Team Members are required to work events in their entirety including pre- and post-event responsibilities at all scheduled Crew SC home matches and MAPFRE Stadium events.

Essential Duties & Responsibilities

  • Following script and producer's call when directing show.
  • Set up and tear down of cameras and equipment.
  • May operate replay and camera shading equipment with prior training.
  • Assist with audio related assignments as needed.
  • Ability to use Show Control, Blaze, or other production software and/or hardware.
  • Maintain thorough knowledge of the venue policies, procedures and event information
  • Enforce policies during an event to assure the safety and security of all guests
  • Communicate effectively and professionally with all patrons and fellow staff members

Required skills, experience & abilities

  • Must be at least 18 years of age and must be legally eligible for employment in the United States (proof of eligibility will be required prior to beginning work)
  • Must be able to work all scheduled MAPFRE Stadium events. The Major League Soccer (MLS) season begins in March and generally ends in November
  • Ability to communicate effectively with a diverse population, including strong verbal communication skills. Second language a plus
  • Ability to maintain friendly demeanor and professional behavior with guests, supporters and staff in pressure-filled situations
  • Ability to stand for long periods of time and may include walking long distances and climbing stairs
  • Punctuality and reliability are essential for success
  • Ability to stay alert and observant during Crew SC home Matches and MAPFRE Stadium Events 
  • Ability to work outdoors in changing weather conditions that includes the extreme heat, cold , rain, sleet, snow and direct sunlight
  • Must maintain a professional appearance and demeanor at all times
  • Ability to work a flexible schedule including evenings, weekends and holidays

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Facility Operations/Security: Facility/Venue Management
Facilities Assistant - Columbus Crew SC (Columbus, OH)

Columbus Crew SC Overview

Columbus Crew SC (Soccer Club) is the first club in Major League Soccer and in 2015, Crew SC was crowned MLS Eastern Conference Champions in the organization’s 20th season. Owned and operated by Precourt Sports Ventures (PSV), it won its first MLS Cup championship in 2008 and also won the 2002 Lamar Hunt U.S. Open Cup as well as MLS Supporters’ Shield titles in 2004, 2008 and 2009. The 2017 campaign is the Black & Gold’s 19th season at historic MAPFRE Stadium -- the first soccer-specific stadium in the United States – where the club set single-season sellout records and hosted the 2015 MLS Cup. The club was purchased by PSV on July 29, 2013 as part of the privately held investment and management firm’s sports and entertainment business enterprise.

Description

Do you have a passion for the sport & entertainment industry? MAPFRE Stadium is looking for Seasonal Facilities Assistants for the 2017 season to help cultivate an outstanding environment for supporters, athletes and entertainers. The Facilities Assistant position is an excellent way to gain hands-on experience in day-to-day operations and maintenance duties as well as event production. Seasonal Facilities Assistants will work closely with the Facility Manager and Facility Coordinator.

The position requires 20-30 hours per week and at least 80% of Crew SC home matches and MAPFRE Stadium events. Work is often in the evenings and on weekends and the position has flexible hours to accommodate an academic schedule.

Essential Duties & Responsibilities

  • Event set-up, including changeovers and conversions
  • Operation of facility equipment and tools safely and proficiently
  • Hands-on preparation for all MAPFRE Stadium events, including concerts, festivals and Crew SC home matches
  • Installation, repair and removal of LED field-board system
  • Perform daily housekeeping duties
  • Maintain accurate maintenance and housekeeping records
  • Match-day quality control
  • Other projects as necessary

 Required skills, experience & abilities

  • Must be able to lift and maneuver a minimum of 50 pounds
  • Must be able to climb ladders, carry, walk, sit, push, pull and move continuously during work hours
  • Must be able to work outdoors in varied weather conditions
  • Strong ability to manage multiple priorities and meet strict timelines
  • Able to work independently and take initiative
  • Able to communicate effectively with a diverse population, including strong verbal communication skills. Customer service experience a plus
  • Sports & entertainment industry experience a plus
  • Ability to work a flexible schedule including evenings, weekends and holidays
  • Must maintain a professional appearance and demeanor at all times

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Facility Operations/Security: Event Guest Relations
Experience Team Members - Columbus Crew SC (Columbus, OH)

Columbus Crew SC Overview

Columbus Crew SC (Soccer Club) is the first club in Major League Soccer and in 2015, Crew SC was crowned MLS Eastern Conference Champions in the organization’s 20th season. Owned and operated by Precourt Sports Ventures (PSV), it won its first MLS Cup championship in 2008 and also won the 2002 Lamar Hunt U.S. Open Cup as well as MLS Supporters’ Shield titles in 2004, 2008 and 2009. The 2017 campaign is the Black & Gold’s 19th season at historic MAPFRE Stadium -- the first soccer-specific stadium in the United States – where the club set single-season sellout records and hosted the 2015 MLS Cup. The club was purchased by PSV on July 29, 2013 as part of the privately held investment and management firm’s sports and entertainment business enterprise.

Description

MAPFRE Stadium is seeking part-time seasonal Experience Team Members for the 2017 season. Experience Team Members serve in an important capacity including Ushers, Greeters and Ticket Takers among other guest service roles.

The Experience Team plays a vital role when it comes to creating a clean, safe, and enjoyable experience for our fans and guests. As the first point of contact for guest requests and needs, courteous hospitality must be exhibited at all times. Experience Team Members are encouraged to be proactive in every area while demonstrating a professional manner.

All Experience Team Members are responsible for providing exceptional customer service at MAPFRE Stadium by making every effort to ensure a positive guest experience. The Experience Team serves an essential function by hosting guests visiting the stadium and by utilizing an ever-growing knowledge of our facility and events.

The hours for Experience Team Member positions are highly variable and dependent on the Crew SC and MAPFRE Stadium event schedule. Experience Team Members are required to work events in their entirety including pre- and post-event responsibilities as well as at least 80% of Crew SC home matches and MAPFRE Stadium events.

Essential Duties & Responsibilities

  • Provide highest level of customer service to ensure guests’ expectations are met or exceeded and their overall experience at MAPFRE Stadium is positive and memorable
  • Create a welcoming experience for guests
  • Facilitate all guest-related matters in a professional and courteous manner through creative problem-solving
  • Scan tickets for entry with a smile and friendly greeting
  • Check tickets and direct guests to appropriate seats in all areas of MAPFRE Stadium
  • Maintain thorough knowledge of the venue policies, procedures and event information
  • Enforce policies during an event to assure the safety and security of all guests
  • Communicate effectively and professionally with all patrons and fellow staff members

Required skills, experience & abilities

  • Must be at least 18 years of age and must be legally eligible for employment in the United States (proof of eligibility will be required prior to beginning work)
  • Must be able to work a minimum of 80% of all scheduled MAPFRE Stadium events. The Major League Soccer (MLS) season begins in March and generally ends in November
  • Ability to communicate effectively with a diverse population, including strong verbal communication skills. Second language a plus
  • Ability to maintain friendly demeanor and professional behavior with guests, supporters and staff in pressure-filled situations
  • Ability to take on any role within the Experience Team (and switch roles as necessary) depending on event requirements
  • Previous customer service experience preferred
  • Ability to stand for long periods of time and may include walking long distances and climbing stairs
  • Punctuality and reliability are essential for success
  • Ability to stay alert and observant during Crew SC home Matches and MAPFRE Stadium Events to ensure patron safety
  • Ability to work outdoors in changing weather conditions that includes the extreme heat, cold , rain, sleet, snow and direct sunlight
  • Must maintain a professional appearance and demeanor at all times
  • Ability to work a flexible schedule including evenings, weekends and holidays

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Facility Operations/Security: Security
Security Event Staff - FC Dallas & Toyota Stadium - FC Dallas (Frisco, TX)

Toyota Stadium is looking for qualified individuals to join our Security Event Staff.  The security event staff are responsible for ensuring a safe and fun atmosphere during all events at Toyota Stadium and Soccer Center. This opportunity is to work on an as needed basis during events held at the stadium.  This is a great way to supplement your income while working around fun and exciting events such as Major League Soccer games, International soccer games, concerts and other events.

*Please note that this role pays an hourly rate of $10.00, non-negotiable.*

Job Duties include:

  • Bag checking at each gate leading into stadium to ensure no prohibited items enter the stadium.
  • Provide concourse security on inside perimeter of stadium by monitoring and patrolling activity.
  • Provide outside perimeter security.
  • Checking credentials and tickets to ensure that only authorized personnel enter into specific areas of the stadium and complex.
  • Provide field security for players and officials by monitoring activity on and around stadium field(s).
  • Provide security in the locker rooms
  • As a team, provide all access control in  and around Toyota Stadium and soccer center.

Qualifications:

  • Ability to resolve complicated customer service issues with fans.
  • Previous experience in stadium or event services.
  • Willingness and ability to act as authority figure when needed.
  • Ability to defuse heated situations that may arise.
  • Good communication skills
  • Ability to stand for long periods of time in outdoor weather conditions to include extreme cold or heat.
  • Bilingual in Spanish and English is a plus.

Note: When you apply for this job online, you will be required to answer the following questions:

1. Yes/No: I am at least 18 years of age?
2. Yes/No: I have previous security or stadium event experience?
3. Yes/No: I can work a flexible schedule to include nights, weekends and holidays?
4. Yes/No: I feel comfortable defusing heated or complex customer service issues?
5. Yes/No: In the past seven years, have you been convicted of a crime other than a minor traffic violation? If yes, please explain.
6. Yes/No: Can you, with or without reasonable accommodation, perform the essential functions of the job to which you are applying?


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Facility Operations/Security: Usher/Ticket Taker
Ticket Taker/Usher - FC Dallas & Toyota Stadium - FC Dallas (Frisco, TX)

Do you love Soccer, Sports and Music? Become a part of the FC Dallas and Toyota Stadium experience by joining our team. 

We are looking for fun, outgoing team members who would love to become a part of our event experience. You will enjoy a flexible schedule and a great work environment. This is a great opportunity to supplement your income while enjoying fun and exciting events.  Our employees work solely when we have events at Toyota stadium, consisting mostly of evenings and weekends.  This position is ideal for those looking for a fun and exciting part time job.

Ticket Taker/Ushers Job Duties:

  • Greet guests as they enter the facility.
  • Scan guest’s tickets using electronic scanner upon entrance into the stadium.
  • Assist guests in locating their seats and/or stadium amenities, such as restrooms, concessions stands, and merchandise locations.
  • Distribute promotional items as guests enter and exit the stadium.
  • Provide excellent customer service by assisting fans in any way possible and ensuring they have a great experience at Toyota Stadium.
  • Watch for prohibited items to ensure patrons do not enter the stadium with any unauthorized items.
  • Watch for inappropriate behavior and take appropriate actions.
  • Resolve customer service issues or work with supervisors if unable to do so alone.

Qualifications:

  • Must be at least 18 years old
  • At least 1 year experience in customer service
  • Ability to work in outdoor working conditions to include extreme heat, cold or rain.
  • Ability to stand for long periods of time.
  • Ability to work nights, weekends and some holidays if needed based on event schedule.


 

Note: When you apply for this job online, you will be required to answer the following questions:

1. Yes/No: I am at least 18 years of age?
2. Yes/No: I can work a flexible schedule to include some nights, weekends and holidays?
3. Yes/No: I have previous customer service experience?
4. Yes/No: In the past seven years, have you been convicted of a crime, other than a minor traffic violation? If yes, describe in full below: (will not necessarily exclude you from consideration)
5. Yes/No: I can work in outdoor weather conditions?


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Facility Operations/Security: Grounds Crew/Turf Management
Toyota Stadium and Soccer Complex Grounds Maintenance - FC Dallas (Frisco, TX)

Job Duties

  • Assist in keeping Toyota Stadium and Soccer Complex tidy, organized and safe.
  • Maintaining Toyota Stadium and Soccer Complex staging area by working neatly and organized
  • Assist with site set up of plant materials.
  • Assist with keeping Toyota Stadium and Soccer Complex landscape maintained by mowing, edging, blowing, etc.
  • Assist with the set up and tear down of Terra floor for concerts and other events.
  • Assist with field preparation for soccer games, soccer tournaments, NCAA events and other events held on the complex. 

Job Requirements

  • Ability to work a on a team to accomplish common goals.
  • Ability to demonstrate accuracy and thoroughness in quality of work.
  • Ability to meet productivity standards and complete work in a timely manner.
  • Ability to consistently be at work on time, follow instructions, respond to management directions, commit to long hours of work when necessary to reach goals and complete necessary tasks.

Physical Demands

  • Ability to work in various positions, including but not limited to, stooping, standing, bending over, sitting, kneeling and squatting for extended periods of time.
  • Ability to lift 50 pounds of weight frequently throughout assigned workday.
  • Ability to work in various degrees of outdoor weather conditions, including but not limited to extreme heat, cold, or rain.

Note: When you apply for this job online, you will be required to answer the following questions:

1. Yes/No: I have previous landscaping/grounds experience?
2. Yes/No: I can work in outdoor weather conditions to include extreme heat?
3. Yes/No: In the last seven years, have you been convicted of a major crime other than a minor traffic violation? If yes, please explain.
4. Yes/No: Can you, with or without reasonable accommodation, perform essential functions of the job to which you are applying?


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Facility Operations/Security: Facility/Venue Management
FC Dallas & Toyota Stadium/Soccer Center - Set Up Crew - FC Dallas, Major League Soccer (Frisco, TX)

FC Dallas and Toyota stadium/soccer center are looking for individuals to work on an as needed basis during the 2016 event season.  The Set Up event team will be responsible for the set-up and tear down of all of the equipment requests and stadium set up  for events held at Toyota Stadium and Soccer Center, to include tables, chairs, tents, staging equipment, barricades, field equipment and other related elements.

Duties:

  • Perform all tasks involved in the production of FC Dallas and Toyota Stadium events. This includes lifting, carrying, set-up and tear down of entire event.
  • Practice safe work habits to ensure production is as efficient and safe as possible.

Requirements:

  • Work varying shifts, to include nights, weekends and holidays.
  • Work outdoors in varying weather conditions to include extreme heat or cold.
  • Perform heavy manual labor
  • Effectively handle lifting of various objects weighing in excess of 80 lbs with assistance from other members of the team.
  • Operate various types of tools and equipment safely and efficiently.
  • Establish and maintain effective working relationships with employees, other agencies and the public.
  • Follow written and verbal instructions
  • Communicate effectively 
  • Provide excellent customer service and Interact with Fans to ensure they are enjoying their experience.

Qualifications:

  • Must be able to work nights, weekends and holidays based on event schedule.
  • Must be able to lift up to 50 lbs. 
  • Previous experience in Event Operations or a warehouse or with manual labor is a plus.
  • Fork lift certified is a plus

Note: When you apply for this job online, you will be required to answer the following questions:

1. Yes/No I am at least 18 years of age?
2. Yes/No I can work in outdoor weather conditions?
3. Yes/No: I can work a flexible schedule to include nights, weekends and holidays?
4. Yes/No: In the past seven years, have you been convicted of a crime, other than a minor traffic violation? If yes, describe in full below: (will not necessarily exclude you from consideration)
5. Yes/No: I can lift up to 50 lbs.?
6. Yes/No: I can bend, stoop and reach in all directions?
7. Yes/No: Can you, with or without reasonable accommodation, perform essential functions of the job to which you are applying?


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Facility Operations/Security: Event Guest Relations
Box Office Ticket Clerk - FC Dallas and Toyota Stadium - FC Dallas, Major League Soccer (Frisco, TX)

FC Dallas Soccer & Toyota Stadium are looking for fun, customer service oriented people to work in our Box Office during our upcoming seasons.  The purpose of each box office ticket clerk is to assist fans at the ticket windows with purchasing of tickets to FC Dallas/Toyota Stadium events. This is a part time position and the schedule is based around the events held at Toyota Stadium.The box office ticket clerks are responsible for providing exceptional customer service to each fan.

Responsibilities:
• Selling day of game tickets to customers using Veritix Box Office program.
• Processing customer ticket orders.
• Accepting payment and make change for ticket purchases.
• Answering customer’s questions concerning location and price of tickets /seats.
• Balancing cash and receipt drawer with manager at the end of shift.
• Providing Will Call tickets to customers after verifying customer identification
• Using knowledge of Toyota Stadium seating and Flashseats program in order to effectively meet the needs of customers.
• Providing exceptional customer service while handling customer transactions. Must be prepared to answer question pertaining to ticket process, stadium policies, stadium layout, and event details.

Qualifications:
• Previous customer service and cash handling experience.
• Ability to read and interpret documents such as department manual or written instructions.
• Proficient computer skills and ability to learn new programs and systems.
• Ability to speak effectively with customers of all backgrounds.
• Must be able to work with minimum amount of supervision under stressful conditions.
• Able to work flexible hours including evenings, weekends, and holidays.
• Bilingual in English and Spanish is a plus but not required.

Note: When you apply for this job online, you will be required to answer the following questions:

1. Yes/No: I am at least 18 years of age?
2. Yes/No: I can work a flexible schedule to include some nights, weekends and holidays?
3. Yes/No: I have previous customer service experience?
4. Yes/No: In the past seven years, have you been convicted of a crime, other than a minor traffic violation? If yes, describe in full below: (will not necessarily exclude you from consideration)
5. Yes/No: I have previous cash handling experience?
6. Yes/No: Can you, with or without reasonable accommodation, perform essential functions of the position to which you are applying?


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Facility Operations/Security: Custodial/Housekeeping
HOUSEKEEPING ATTENDANT - FC Dallas, Major League Soccer & Toyota Stadium (Frisco, TX)

Toyota stadium in Frisco is looking for housekeeping workers to work on an as needed basis during events at our stadium and complex. Under the general supervision of the Housekeeping Manager and Housekeeping Supervisor, the employee has the primary responsibility for cleaning the stadium in such a way to promote health and safety while reducing the spread of infection. It is the role of the housekeeper to follow daily and occasion cleaning including, but not limited to, the offices areas, hallways, lounges, elevators, stairways, locker rooms, kitchens, restrooms, concourses, soccer fields and entrances so that health standards are met. The housekeeper may also be responsible for performing additional duties not stipulated below. If so, these duties are specified as an addendum to this description.


Duties:

  • Perform any combination of light cleaning duties
  • Clean lobbies, lounges, restrooms, corridors, elevators, stairways, locker rooms and other work areas so that health standards are met.
  • Clean rugs, carpets, upholstered furniture, and/or draperies, using vacuum cleaners and/or shampooers.
  • Empty wastebaskets, empty and clean ashtrays, and transport other trash and waste to disposal areas.
  • Maintain floor cleanliness using brooms, mops, and/or powered scrubbing and waxing machines.
  • Dust and polish furniture and equipment.
  • Keep storage areas and carts well-stocked, clean, and tidy. Polish accessories and metalwork such as fixtures and fittings.
  • Remove debris from concourses, sidewalks, and playing fields.
  • Replenish supplies such as chemicals, paper goods, and bathroom items.
  • Load washing machines and fold dried items.
  • Wash windows, walls, ceilings, partitions, and woodwork, waxing and polishing as necessary.
  • Request repair services and wait for repair workers to arrive.
  • Disinfect equipment and supplies, using germicides..
  • Dust window blinds, sills, furniture, and electronics.
  • Move and arrange furniture.
  • Observe precautions required to protect self and guest property, and report damage, theft, and found articles to supervisors.
  • Prepare work areas prior to events, and arrange equipment, and furniture for functions.
  • Wash dishes and clean kitchens, cooking utensils, and silverware.
  • Carry linens, towels, toilet items, and cleaning supplies, using wheeled carts.
  • Inform supervisors of product supplies to keep stocked.

Qualifications:

  • Reliable transportation.
  • Must be at least 18 years old
  • Must be able to work a flexible schedule to include nights, weekends and some holidays.
  • Must be able to lift up to 40 lbs.
  • Ability to stand for long periods of time
  • Ability to work in all outdoor weather conditions to include, extreme heat, cold and rain
  • Good communication and interpersonal skills.
  • Bilingual in English and Spanish is a preferred.

Note: When you apply for this job online, you will be required to answer the following questions:

1. Yes/No: I can work a flexible schedule to include nights, weekends and holidays?
2. Yes/No: I have been convicted of a crime in the last sever years, other than a traffic violation?
3. If yes, please explain:
4. Yes/No: I can lift and move up to 40 lbs?
5. Yes/No:I can stand for long periods of time?
6. Yes/No: I can bend, stoop and reach in all directions?
7. Yes/No: I can work in all outdoor weather conditions to include extreme heat, cold and rain?


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Facility Operations/Security: Facility/Venue Management
Director of Event Services - Houston Dynamo/BBVA Compass Stadium (Houston, TX)

At Forever Orange, we strive to create a dynamic work environment that fosters mutual respect and team work. We are a growth orientated organization and we invite you to grow along with us by taking advantage of the many opportunities open to you.  Forever Orange is currently looking for add Dir. of Event Services to our staff!

                                                                              

Position Purpose:

The Director of Event Services will be responsible for all events held in BBVA Compass Stadium. He / She will plan, coordinate, and execute all events including but not limited to Houston Dynamo, Houston Dash, TSU football, Concerts, and International Soccer. An ideal candidate must be a self-starter who can efficiently prioritize multiple requests and objectives into actionable plans and tasks.

Essential Functions:

  • Develop concepts and budgets & manage all aspects of events as assigned (includes creation of timing, staging, scripts, and master schedule for all events)

  • Serve as primary contact for clients of assigned events—provide & determine their needs in order to make their events successful and accomplish their goals. Maintain positive rapport and form strong client and tenant relationships.
  • Compile and communicate all event requirements to various departments at BBVA Compass Stadium. Direct and delegate necessary responsibilities within the venue’s departments. This is done by preparing and distributing detailed production notes for each event and scheduling a production meeting with the venue’s department heads (including but not limited to operations, security, food & beverage, broadcast, event production, a/v production and event services).
  • Manage event expenses and keep within budgetary parameters. Work with the Booking Manager to prepare event estimates and prepare and review event costs and invoices for settlement
  • Manage the operations, rehearsals and execution of events and entertainment in compliance with expectations of Forever Orange Management.
  • Develop and maintain relationships with local vendors; Hire, train & manage vendors & event staff as necessary
  • Implement facility rules, regulations, policies and procedures.
  • Manage, maintain and organize event binders and files, which include all pertinent information for venue's events.
  • Manages and directs day to day responsibilities of an event manager and an operations specialist.

Supportive Functions:

In addition to performance of the essential functions, this position may be required to perform a combination of the following supportive functions, with the percentage of time performing each function to be solely determined by the supervisor based upon the particular requirements of the company.

  • Assist various department managers with special projects as needed

  • Create calendar of events with summary of proposed entertainment and programming

  • Provide complete post-event review, including final budget

  • Develop and maintain relationships with local vendors, entertainers and media

  • Other duties as assigned

     

 

 

Specific Job Knowledge, Skills and Abilities:

     

  • Must be highly organized, resourceful, quick learner and able to handle multiple projects simultaneously
  • Must be able to operate within designated budget
  • Exceptional guest and client service capabilities
  • Enterprising and self-starter with the ability to work with minimal supervision
  • Ability to work well with different personalities in a fast-paced environment and constant deadlines
  • Ability to handle highly sensitive and confidential information
  • Must be extremely organized and detail-oriented
  • Exceptional interpersonal and telephone skills
  • Ability to work evenings and weekends
  • Experience with CAD preferred.
  • Ability to access and accurately input information using a moderately complex computer system
  • Must be proficient with Microsoft Word, Excel, and Outlook 
  • Ability to read, listen and communicate effectively in English, both verbally and in writing.

           

Qualifications:

Education: Any combination of education and experience equivalent to graduation from high school or any other combination of education, training or experience that provides the required knowledge, skills and abilities. High school diploma preferred. College degree in Communications, Business or Marketing preferred

Experience:  4-5 years’ experience planning and managing special events, preferably sports teams, concerts and other live entertainment events.  Previous experience at a high-profile sports/theatre/ any other entertainment venue strongly preferred. 


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Facility Operations/Security: Facility/Venue Management
Part-time Event Operations Staff - New York Red Bulls (Harrison, NJ)

POSITION PURPOSE:

The Event Operations Staff Program is designed to provide experience for individuals serious about pursuing a career in event and stadium operations.  The goal of the operations department is to provide Event Operations Staff with hands on experience in event operations at the premier destination for soccer in North America.  The Event Operations Staff schedule is driven primarily by the New York Red Bulls event schedule and remains flexible.  However, regular and consistent commitment to events throughout the regular MLS season is expected - March to November.

 
Event Operations Staff work directly with the Event Operations Manager during all events.  They also work closely with different New York Red Bulls and Red Bull Arena staff during the course of each event.  They are directly involved in the physical set-up of all event equipment, in-event logistics around Red Bull Arena, and breakdown of all activation space on event day.

ESSENTIAL FUNCTIONS:

-          Perform stadium set-up, breakdown and logistics during events.

-          Provide operations and logistics support to various New York Red Bulls departments on event day.

-          Prepare event areas including but not limited to Locker Rooms, Player Tunnel, Team Benches, Arena Concourse and Plaza, The BULLevard and other activation zones, VIP Lobby and Hospitality Locations, Field Level, and other back of house locations.

-          Assist Red Bull Arena Operations will all aspects of stadium and event operations on event day.

-          Coordinate with other Red Bull New York departments to ensure successful event planning and execution (Event Marketing, Partnerships, Premium Services, Sales, Ticketing, Fan Services, Communications, Community Relations, Academy/Training Programs, and First Team Operations).

-          Assist other Red Bull Arena operations staff when support is required (Grounds, Facilities, Multimedia, Security, Cleaning, and IT)

-          Consistent season long event attendance is mandatory - March to November.

-          Attendance at marquee arena events and MLS Cup Playoff matches is mandatory. 

SPECIFIC JOB KNOWLEDGE, SKILL AND ABILITY:

-          Individuals pursuing a career in Sport Management and event/stadium operations are preferred.

-          Must be able to multi-task and follow strict timelines.

-          Possess a strong work ethic, take a leadership approach, and is a self-starter.

-          Experienced in high stress, fast paced environments.

-          Succeed in a competitive team atmosphere.

-          Able to lift 30lbs, without strain.

-          Comfortable being active for extended periods of time. 

-          Must be able to commit to a significant portion of the event schedule at Red Bull Arena.

Candidates who possess skills in hands on work, who are detail oriented, and who take pride in event presentation are preferred.  A passion for soccer is a plus.   

Individuals looking for an opportunity to receive college credit including additional experience during weekdays are encouraged to apply for the Event Operations Internship.


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Facility Operations/Security: Facility/Venue Management
Workforce Coordinator - Orlando City Soccer Club (Orlando, FL)

Department: Gameday Operations
Reports to: VP of Gameday Operations

Background: After winning three USL-Pro Championships over a four-year span, Orlando City SC quickly set the standard for professional soccer clubs, both on and off the field, and was awarded the 21st franchise in Major League Soccer (MLS) on Nov. 19, 2013. The Club began MLS play in Central Florida in 2015, setting league attendance records for an expansion side in its first season and has welcomed over 60,000 fans for consecutive season-opening matches in 2015 and 2016. The Lions, who currently hold the second highest average attendance in the league, will begin play in a privately funded, state-of-the-art downtown stadium in the 2017 MLS season.

Orlando City SC also operates Orlando Pride of the National Women’s Soccer League (NWSL) and Orlando City B of the United Soccer League (USL), which both began play in 2016. For more information visit www.orlandocitysc.comwww.orlandopride.com or www.orlandocityb.com.

Position Summary: The Workforce Coordinator will serve as the main volunteer program coordinator and play a pivotal role in delivery of the workforce for gameday. The successful candidate will be responsible for assisting with key operational tasks associated with producing all Orlando City SC gamedays. This person will also assist in the transition and operation of the new Orlando City SC stadium opening in 2017.

 Essential Duties & Responsibilities: 

  • Assist with managing the delivery of assigned game, event and club operational responsibilities (MLS/USL/NWSL gamedays, MLS/USL/NWSL Preseason games, tournaments, special events, etc.).
  • Develop, implement and manage volunteer program that includes policies, procedures, rewards program and standards of volunteer service which include customizing materials, developing presentations as well as managing training logistics.
  • Oversee all recruiting, training, and retention of volunteers.
  • Provide ongoing support and guidance of volunteers.
  • Prepare data sheet for personnel prior to each gameday.
  • Analyze data from gameday and present reviews and recommendations.
  • Participate in weekly gameday production meetings.
  • Assist VP of Gameday Operations with creation and implementation of new programs.

 Qualifications: 

  • Bachelor’s degree or equivalent.
  • Previous professional soccer/match operations experience preferred.
  • Previous event experience in a workforce operations role is preferred.
  • Demonstrated knowledge of customer service practices and event services.
  • Ability to plan, coordinate and supervise activities of volunteers, interns, contractors and vendors.
  • Must have excellent organizational, time management, interpersonal, problem solving, written and oral communication skills. 
  • Ability to meet deadlines, work quickly and handle multiple tasks at one time.
  • Ability to work independently and with limited supervision.
  • Possess strong computer skills in Microsoft Office applications.
  • Ability to work flexible and sometimes demanding schedules including nights, weekends, and holidays.

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Facility Operations/Security: Facility/Venue Management
Event Lead Supervisor - Orlando City Soccer Club (Orlando, FL)

Department: Stadium Operations
Reports to: Director of Security & Guest Services

Background: After winning three USL-Pro Championships over a four-year span, Orlando City SC quickly set the standard for professional soccer clubs, both on and off the field, and was awarded the 21st franchise in Major League Soccer (MLS) on Nov. 19, 2013. The Club began MLS play in Central Florida in 2015, setting league attendance records for an expansion side in its first season and has welcomed over 60,000 fans for consecutive season-opening matches in 2015 and 2016. The Lions, who currently hold the second highest average attendance in the league, will begin play in a privately funded, state-of-the-art downtown stadium in the 2017 MLS season.

Orlando City SC also operates Orlando Pride of the National Women’s Soccer League (NWSL) and Orlando City B of the United Soccer League (USL), which both began play in 2016. For more information visit www.orlandocitysc.comwww.orlandopride.com or www.orlandocityb.com.

Position Summary: The Event Lead Supervisor is responsible for ensuring the enforcement of venue event policies and procedures, managing contracted game-day staff and assisting in the oversight of the venue's operational security and guest services.

Essential Duties and Responsibilities:

  • Assist Security & Guest Services Manager in managing/overseeing staff during stadium events.
  • Conduct pre-event briefings for event staff as required.
  • Assist with inventory of staff uniforms, equipment, etc.
  • Provide post event reports to Security and Guest Services Manager.
  • Assist in Stadium Operations set up and changeover.
  • Conduct trainings/site orientations for new employees/supervisors.
  • Other duties as assigned.

Supervisory Responsibilities:

  • Oversight of part-time security & guest service staff.
  • Training employees, appraising performance, rewarding and disciplining employees in conjunction with Human Resources and Director of Security & Guest Services.

Qualifications:

  • High school diploma or GED, Bachelor’s degree from an accredited school preferred.
  • Minimum of 1-2 years of previous guest service or sports and entertainment experience.

Certificates, Licenses and Registrations:

  • Must possess a valid Florida Driver’s License

 Physical Demands:

  • Must be able to move and/or lift up to 50 pounds.
  • This position requires work inside and outside of the building and some exposure to adverse conditions.

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Facility Operations/Security: Custodial/Housekeeping
Housekeeping - Portland Timbers (Portland, OR)

Job Summary/General Description: The environmental service worker maintains environmental standards within established policies and procedures of Providence Park. The position performs a variety of general cleaning tasks to maintain sidewalks, restrooms, offices, locker rooms, press boxes and conference rooms.

The position follows standard practices and procedures and complies with regulatory requirements. In addition, the Environmental Services Department is in charge of the implementation and the continued practice of sustainability initiatives.

We are currently hiring for our Housekeeping Crew.

This is an irregular part time, seasonal, non-exempt position.

Essential Functions/ Major Responsibilities:

  • Dusts furniture, stadium seating, and equipment and mop floors.
  • Polishes and cleans fixtures in rooms and bathrooms.
  • Operates mechanical floor cleaners, buffers, vacuums, shampooers and related environmental service equipment.
  • Wet-mops rooms, halls and other areas; shampoos rugs and furniture.
  • Cleans vents, fan fixtures, top of windows, doorframes and other high areas using a ladder.
  • Gathers and disposes of trash and waste materials using specified bags or containers.
  • Buffs, strips, waxes and polishes floors.
  • Moves furniture and other heavy objects as required.
  • Cleans and disinfects all fixtures, floors, mirrors, windows, doors and walls of restrooms.
  • Keeps work areas neat and orderly, cleans equipment and assists with other cleaning duties as assigned.
  • Use two way radios to communicate.

Basic Qualifications:

  • Previous Housekeeping experience a plus

Schedule Availability: Ability to work flexible hours including nights, weekends, and holidays.

Physical Requirements and Work Environment : Continuously standing and walking on concrete/ flat surfaces or stairs. Noisy environment with large groups of people. Must perform in high-stress and fast-paced environment in an expedient manner for sustained periods. While performing the duties of this job, the employee is frequently exposed to fumes or airborne particles, moving mechanical parts and vibration.

Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.

While performing the duties of this job, the employee is regularly required to talk and hear. This position is very active and requires standing, walking, bending, kneeling, stooping, crouching, crawling and climbing all day. The employee must frequently lift and move items over 20 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus.

Work Environment: While performing the duties of the job, the employee may be exposed to weather conditions prevalent at the time. This position will work in large facilities indoor/outdoor, close quarters in hazardous work areas.

Peregrine Sports LLC., is an equal opportunity employer of all protected classes, including veterans and individuals with disabilities.

Note: When you apply for this job online, you will be required to answer the following questions:

1. Are you Available to work on weekends, evenings and holidays?


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Facility Operations/Security: Custodial/Housekeeping
Facilities Service Attendant - Sporting Kansas City (Kansas City, KS)

POSITION SUMMARY

The Sporting Kansas City Facilities Services Attendant is responsible for ensuring all cleaning tasks are completed to enhance the appearance and cleanliness of Children’s Mercy Park, Lowe & Campbell and other venues associated with Sporting Kansas City, providing guests and clients with a presentable area at all times.

ESSENTIAL FUNCTIONS

  • Oversee and lead external or contracted cleaning crews hired by Sporting Kansas City, ensuring their responsibilities are completed in an efficient and effective manner.
  • Complete all routine, day-to-day cleaning tasks.
  • Ensure that all areas of responsibility during Sporting Kansas City games have an exceptional appearance and uphold the highest standards of cleanliness.
  • Attend to all radio calls pertaining to the designated areas of responsibility during Sporting Kansas City games.
  • Provide assistance and resources to the Events Team in regards to the setup and cleanup of various events.
  • Assist the Operations Team with various tasks as needed.
  • Assist in the coordination of guest services for various special events, discussing any needs and specific areas of the venue that may require additional attention.
  • Take proper safety precautions to protect others while using chemicals or operating machinery.
  • Maintain constant communication with the Facilities Services Coordinator to ensure that the Facility Services and Operations Team are working towards the same goal, putting on the best event possible to guests and clients.
  • Represent Sporting Kansas City and its related affiliates in a professional manner at all times.
  • Perform other related tasks as assigned.

PERSONAL ATTRIBUTES

  • Strong organizational, communications and interpersonal skills.
  • Ability to  organize work effectively, conceptualize and prioritize objectives and exercise independent judgment based on an understanding of organizational policies and activities.
  • Strong leadership skills.
  • Attention to detail and precision.
  • Reliable.
  • Responsive.
  • Ability to accomplish multifaceted tasks in conjunction with daily activities.
  • Practice regular and prompt attendance.
  • Crowd management skills.
  • Proven ability to communicate effectively with all associates, including Team Leads and Executives.

SKILLS AND EXPERIENCE

  • High School Diploma required.
  • Prior experience in a related routine building services cleaning position, preferably in an environment working with fans/guests.
  • Knowledge of various cleaning techniques and supplies.
  • Experience with cleaning machinery and driving motorized carts required.
  • Forklift Certification preferred.
  • Spanish speaking abilities helpful.
  • Experience using the Microsoft Office Suite, including Outlook, Word, Excel, PowerPoint and Calendar.

PHYSICAL ABILITIES

The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this position.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions:

  • Required to sit, stand and walk.
  • Use hands to finger, hand or feel objects, tools or controls.
  • Frequent stooping, bending, pulling and pushing.
  • Reach with hands and arms.
  • Required to talk and hear consistently.
  • Ability to occasionally lift, carry and/or drag up to one-hundred (100) pounds if necessary.
  • Specific vision abilities required by the role include the ability to distinguish the nature of objects by using the eye.
  • Frequent exposure to fumes or airborne particles, as well as toxic and caustic chemicals.
  • Will be working near and with moving mechanical parts.
  • Will be working in various weather conditions, including wet and humid conditions, as well as frequent exposure to the sun and heat.
  • Must be aware of the risks of electrical shock.
  • Ability to work non-traditional hours, including evenings, weekends and holidays as necessary.

GAME DAY RESPONSIBILITIES

  • Complete all Facilities Services routine checklists.
  • Lead and direct all contracted cleaning crews.
  • Respond to any and all radio calls requiring Facilities Services Attendants.
  • Assist with post-game cleanup as necessary.

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Facility Operations/Security: Event Guest Relations
Premium Concierge - Children's Mercy Park - Sporting Kansas City (Kansas City, KS)

POSITION SUMMARY

The Premium Concierge for Sporting Kansas City assists guests in locating the Premium areas of Children’s Mercy Park and supplies general information as needed.

ESSENTIAL FUNCTIONS

  • Ensure that guests are in the correct part of the Premium Tower, including the UMB Field Club, Shield Club, Ivy Funds Executive Level and Signature Level.
  • Check tickets to gain access into the tower or a level of the tower.
  • Mark tickets and stamp the hands of all patrons per level to ensure guests do not try to sneak other guests around the Premium spaces.
  • Check all credentials and escort privileges to make sure associates and VIPs do not try to access a part of the building they are not supposed to.
  • Ensure that guests in the suites have TVs working properly.
  • Assists guests in suites if help is needed.
  • Act as the first responder and “middle man” if guests in suites need to talk to Legends or a Suite Host.
  • Represent Sporting Kansas City and its related affiliates in a professional manner at all times.
  • Perform other related tasks as assigned.

PERSONAL ATTRIBUTES

  • Strong organizational, communications and interpersonal skills.
  • Ability to organize work effectively, conceptualize and prioritize objectives and exercise independent judgment based on an understanding of organizational policies and activities.
  • Friendly, welcoming and professional appearance and demeanor.
  • Excellent customer service skills and public speaking ability.
  • Passion to ensure positive experiences and ability to turn tragic moments into magic moments.
  • Strong attention to detail and precision.
  • Reliable and dependable.
  • Practice a high level of confidentiality.
  • Passionate about sports, particularly the game of soccer.

SKILLS AND EXPERIENCE

  • High School Diploma or G.E.D. Certificate preferred.
  • Must be a minimum of 18 years old.
  • Previous experience working in a public event venue or in a customer service role preferred.
  • Basic technology skills.
  • Reliable transportation.

PHYSICAL ABILITIES

The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions:

  • Required to stand and walk for long periods of time.
  • Use hands to finger, hand or feel objects, tools or controls.
  • Frequent stooping, bending, pulling and pushing.
  • Reach with hands and arms.
  • Required to talk and hear consistently.
  • Ability to occasionally lift, carry and/or drag up to twenty-five (25) pounds if necessary.
  • Specific vision abilities required by the role include the ability to distinguish the nature of objects by using the eye, including close vision, distance vision, color vision, peripheral vision, depth perception and the ability to adjust focus as necessary.
  • Ability to work in various extreme outdoor weather conditions, including exposure to the sun and heat.
  • Ability to work non-traditional hours, including evenings, weekends and holidays as necessary.

GAME DAY RESPONSIBILITIES

  • Sign-up to work games.
  • Clock-in and sign-in.
  • Check out a Premium Sports coat and event sheets.
  • Greet guests as they enter into a Premium space, check tickets, mark the back of tickets and stamp hands with a UV hand stamp.
  • Check on Premium guests to ensure they are having a remarkable experience.
  • Return all equipment to the Team Lead at the end of the shift.
  • Check the space for lost items.
  • Sign-out and clock-out.

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Facility Operations/Security: Event Guest Relations
Parking Attendant - Children's Mercy Park - Sporting Kansas City (Kansas City, KS)

POSITION SUMMARY

The Parking Attendant for Sporting Kansas City ensures that guest parking areas are running efficiently. In addition, the Parking Attendant assists guests with locating specific entrances and amenities of Children’s Mercy Park, providing pertinent event information.

ESSENTIAL FUNCTIONS

  • Greet guests as they form lines to enter parking lots for events at Children’s Mercy Park.
  • Direct guests’ vehicles into proper parking lots, roadways and other areas during and after any Sporting Club Event.
  • Answer any and all questions asked about Children’s Mercy Park or an event.
  • Help with post-game exiting.
  • Represent Sporting Kansas City and its related affiliates in a professional manner at all times.
  • Perform other related tasks as assigned.

PERSONAL ATTRIBUTES

  • Strong organizational, communications and interpersonal skills.
  • Ability to organize work effectively, conceptualize and prioritize objectives and exercise independent judgment based on an understanding of organizational policies and activities.
  • Friendly, welcoming and professional appearance and demeanor.
  • Excellent customer service skills and public speaking ability.
  • Passion to ensure positive experiences and ability to turn tragic moments into magic moments.
  • Strong attention to detail and precision.
  • Reliable and dependable.
  • Crowd control abilities.
  • Passionate about sports, particularly the game of soccer.

SKILLS AND EXPERIENCE

  • High School Diploma or G.E.D. Certificate preferred.
  • Must be a minimum of 18 years old.
  • Previous experience working in a public event venue or in a customer service role preferred.
  • Basic technology skills.
  • Reliable transportation.

PHYSICAL ABILITIES

The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions:

  • Required to stand and walk for long periods of time.
  • Use hands to finger, hand or feel objects, tools or controls.
  • Frequent stooping, bending, pulling and pushing.
  • Reach with hands and arms.
  • Required to talk and hear consistently.
  • Ability to occasionally lift, carry and/or drag up to twenty-five (25) pounds if necessary.
  • Specific vision abilities required by the role include the ability to distinguish the nature of objects by using the eye, including close vision, distance vision, color vision, peripheral vision, depth perception and the ability to adjust focus as necessary.
  • Ability to work in various extreme outdoor weather conditions, including exposure to the sun and heat.
  • Ability to work non-traditional hours, including evenings, weekends and holidays as necessary.

GAME DAY RESPONSIBILITIES

  • Sign-up to work games.
  • Clock-in and sign-in.
  • Receive game day event sheet and report to designated area.
  • Answer questions from guests and direct guests to their proper parking area.
  • Sign-out and clock-out.

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Facility Operations/Security: Event Guest Relations
Gate Ambassador - Children's Mercy Park - Sporting Kansas City (Kansas City, KS)

POSITION SUMMARY

The Gate Ambassador for Sporting Kansas City greets fans upon entry, as well as examines and scans tickets for all ticketed events at Children’s Mercy Park.

ESSENTIAL FUNCTIONS

  • Monitor and control guest behavior and access into the stadium as required.
  • Responsible for the five major gates into Children’s Mercy Park, including Sprint, West, East, Boulevard Members and North Premium.
  • Examine and scan tickets.
  • Troubleshoot issues when scanners and printers stop working.
  • Effectively deal with guests that want to go out and smoke during the game by exit scanning tickets to ensure proper re-entry into the stadium.
  • Act as the first responder for upset fans that are denied access into the stadium.
  • Check all credentials and escort privileges to make sure associates and VIPs do not try to access a part of the building they are not supposed to.
  • Ensure that alcohol does not leave the stadium.
  • Give all guests a fond farewell.
  • Represent Sporting Kansas City and its related affiliates in a professional manner at all times.
  • Perform other related tasks as assigned.

PERSONAL ATTRIBUTES

  • Strong organizational, communications and interpersonal skills.
  • Ability to organize work effectively, conceptualize and prioritize objectives and exercise independent judgment based on an understanding of organizational policies and activities.
  • Friendly, welcoming and professional appearance and demeanor.
  • Excellent customer service skills and public speaking ability.
  • Passion to ensure positive experiences and ability to turn tragic moments into magic moments.
  • Strong attention to detail and precision.
  • Reliable and dependable.
  • Passionate about sports, particularly the game of soccer.

SKILLS AND EXPERIENCE

  • High School Diploma or G.E.D. Certificate preferred.
  • Must be a minimum of 18 years old.
  • Previous experience working in a public event venue or in a customer service role preferred.
  • Basic technology skills.
  • Reliable transportation.

PHYSICAL ABILITIES

The physical demands described here are representative of those that must be met by an associate to  successfully perform the essential functions of this position. Reasonable accommodations may be made to  enable individuals with disabilities to perform the essential functions:

  • Required to stand and walk for long periods of time.
  • Use hands to finger, hand or feel objects, tools or controls.
  • Frequent stooping, bending, pulling and pushing.
  • Reach with hands and arms.
  • Required to talk and hear consistently.
  • Ability to occasionally lift, carry and/or drag up to twenty-five (25) pounds if necessary.
  • Specific vision abilities required by the role include the ability to distinguish the nature of objects by using the eye, including close vision, distance vision, color vision, peripheral vision, depth perception and the ability to adjust focus as necessary.
  • Ability to work in various extreme outdoor weather conditions, including exposure to the sun and heat.
  • Ability to work non-traditional hours, including evenings, weekends and holidays as necessary.

GAME DAY RESPONSIBILITIES

  • Sign-up to work games.
  • Clock-in and sign-in.
  • Report to the gate to receive their scanner and printer.
  • Gain a brief by the Team Lead about important details about ticket types or guests to be on the
  • lookout for, including intoxicated guests.
  • Greet guests and scan tickets.
  • Answer guests on directions to seats.
  • Return all equipment to the Team Lead at the end of the shift.
  • Close gates or bike racks so guests cannot return to the stadium.
  • Return all equipment to the Team Lead.
  • Sign-out and clock-out.

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Facility Operations/Security: Event Guest Relations
Fan Host - Children's Mercy Park - Sporting Kansas City (Kansas City, KS)

POSITION SUMMARY

The Fan Host for Sporting Kansas City assists fans in locating seats during events at Children’s Mercy Park and works to ensure crowd behavior is positive and supports an enjoyable experience for all guests.

ESSENTIAL FUNCTIONS

  • Ensure that guests are in the correct part of the stadium.
  • Check tickets to gain access to specific sections.
  • Answer questions and give correct information about the game to guests.
  • Check all credentials and escort privileges to make sure associates and VIPs do not try to access a part of the building they are not supposed to.
  • Act as the first responder to incidents in sections.
  • Ensure that all guests are safe and following Children’s Mercy Park guidelines.
  • Effectively deal with upset fans, away supports, standing room only guests and intoxicated guests.
  • Escalate situations to Team Leads and/or Security as necessary.
  • Represent Sporting Kansas City and its related affiliates in a professional manner at all times.
  • Perform other related tasks as assigned.

PERSONAL ATTRIBUTES

  • Strong organizational, communications and interpersonal skills.
  • Ability to organize work effectively, conceptualize and prioritize objectives and exercise independent judgment based on an understanding of organizational policies and activities.
  • Friendly, welcoming and professional appearance and demeanor.
  • Excellent customer service skills and public speaking ability.
  • Passion to ensure positive experiences and ability to turn tragic moments into magic moments.
  • Strong attention to detail and precision.
  • Reliable and dependable.
  • Crowd control abilities.
  • Passionate about sports, particularly the game of soccer.

SKILLS AND EXPERIENCE

  • High School Diploma or G.E.D. Certificate preferred.
  • Must be a minimum of 18 years old.
  • Previous experience working in a public event venue or in a customer service role preferred.
  • Basic technology skills.
  • Reliable transportation.

PHYSICAL ABILITIES

The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions:

  • Required to stand and walk for long periods of time.
  • Use hands to finger, hand or feel objects, tools or controls.
  • Frequent stooping, bending, pulling and pushing.
  • Reach with hands and arms.
  • Required to talk and hear consistently.
  • Ability to occasionally lift, carry and/or drag up to twenty-five (25) pounds if necessary.
  • Specific vision abilities required by the role include the ability to distinguish the nature of objects by using the eye, including close vision, distance vision, color vision, peripheral vision, depth perception and the ability to adjust focus as necessary.
  • Ability to work in various extreme outdoor weather conditions, including exposure to the sun and heat.
  • Ability to work non-traditional hours, including evenings, weekends and holidays as necessary.

 GAME DAY RESPONSIBILITIES

  • Sign-up to work games.
  • Clock-in and sign-in.
  • Pick up a game day event sheet.
  • Examine the section for broken seats and items that seem out of place (“white level searches”).
  • Meet with Team Lead to brief about the vent to ensure knowledge of all important things/events that might be happening during the event.
  • Check tickets and oversee the crowd in the section.
  • Perform another white level search post-game for broken seats and items left behind by guests.
  • Return all equipment to the Team Lead at the end of the shift.
  • Sign-out and clock-out.

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